The staff is very helpful and always willing to help me find what I need. Cj does a great job with my copies and is always friendly.

Honestly, dont waste your time going here. Find somewhere else. They messed up my order on their end and somehow I got blamed for their bad staff not knowing their job. CJ in the printing section was rude to me multiple times and when I called to talk to a manager, Assistant Manager Eric made excuses for his awful employees and never once made up for their mistake. I regret even spending a penny here.

The people at the register were nice. But the lady associate, Jordan at the print desk was the rudest employee Ive encountered. Look, I understand you have a lot of orders. You cant take 2 seconds to help me print a dang calendar? She also sold me paper to use the printer myself. Probably full well knowing there was already paper in it. She seemingly upset, rings up my paper (that i unknowingly didnt need). Doesnt say anything else. No Staples Rewards schtick, no reply as I said Thanks. You can only do 28pt prints max? Please. Ive had more polite people at a McDonalds Drive Through during rush hour.It only takes one time to ruin your experience, and being a graphic design student now, Ill be doing a lot of printing. But not here.Thanks Jordan.UPDATE: The manager was exceptionally helpful at helping me get the calendars printed the right way. Totally changed my opinion. :)

I went there to get two 1 page documents printed . Kelly helped me as I had never done it before. He was very nice and made my day . Model employee

Love this place! Great store to find unique office supplies, pens and notebooks if youre an addict like me! Ive been going to Staples for pens and notebooks for 20 years now. They also have a great clearance section, if you know where to look! Usually in the back of the store. Behind the actual office supplies, not the furniture side.

Great staff. Just don’t use the ups shipping at this location, ups will fail you and staples can’t do anything to get it right...

Ordered our holiday photo cards for printing here. Got a great deal on Groupon. Production & pickup was fast. Quality was great and they even had holiday postage stamps so I avoided a trip to the post office. Great service and staff was very friendly.

If this would allow me to rate less than 1 star I would. I walked into the store at 8:30 p.m. tonight needing to print two documents to meet a tax deadline. They had to be emailed to the store. I advised the manager that was on duty this evening what I needed to do. I was then informed that she would not be able to do it tonight as she had an order she had to complete by morning. Im a customer walking in the building with plenty of time to complete my request and I was turned away. Her lack of appropriate planning is pathetic. I will never shop at that store again and I will tell this story to everyone I speak to. Horrible customer service. The better business bureau will hear about this.

The gal at the service center was very helpful. We had to copy things email things and fax thing that were very important in a timely manner. Super impressed with her level of customer service. Will be going back if I need anything else like this.

Heather helped me out. She was incredibly helpful and super nice. I will definitely be returning to that store!! And no, I do not work there and no I dont have family/friends that work there.

I will admit I go here a couple times a month and Erik always there and remembers me which is why I keep coming back.

The manager was extremely helpful by answering many questions we had about laptop computers. We were able to get a system for a very reasonable price.

Super rude staff. They Dont care to help anyone or to gain any business. The woman at the printing station almost seemed happy that I was leaving and taking my business elsewhere.

Hit and miss. Do not try to call the store - they simply do not answer. I have called on multiple occasions. Staff do seem routinely disengaged but on the occasion I can get in the store, find exactly what I need and get through the checkout with a competent person, I consider it to be a success.

Always friendly people. Feels like you are part of the team

Staples lost my business a long time ago due to employee rudeness and disrespect. After 7 years, I decided to give them another chance. After this experience, I will not be shopping Staples again. The employee at the print counter refused to print out invitations that I purchased from Etsy for my sons birthday party. She claimed I needed a copyright release. Never have I ever been required to provide a copyright release in all the years I have purchased invitations on Etsy. The employee was simply lazy and uneducated.

Mary Ann in the Ankeny, Iowa store, was a lovely helper and provided me with exceptional customer service! Ill definitely get back there!😁

I have been very disappointed in the professionalism and customer service here. Every time Ive been in staff has complained (about their day, other staff, or in helping me). Staff has been incredibly rude and short with not only me but other customers (when Ive observed interaction). They are not educated in services, products or how to handle customers. When Ive had items printed, staff working that area have not known how to operate the machines or how to layout/prepare documents, pdfs and so forth. Very disappointed in all of my experiences here.

I had some issues with printing my invitations, and everyone I worked with was so helpful! They went above and beyond to fix my problem and get everything right, I appreciated the effort!

The people that work there were very helpful and I appreciate it because I was at my wits end

Then go on there for 4 years. I run a disabled veteran organization called logs for Heroes. Go there that blow up pictures for veterans the chainsaw car and wood carving. Never had any issues going on to get something blowing up. Sep for today today some lady with short hair and a blue shirt that was working behind the customer service was the most rudest person Ive ever came across in that store. I walked in told her I needed something blowing up. Shes stated all you can do it yourself over at the scanner. Told her I had no clue how to work the machine. She said the scan it and blow it up you can do it and walked away with a plate of food. She was more worried about feeding her face than actually help someone that actually helps veterans with PTSD. If she continues the work there my services will no longer be going there

Staff wasted our time with chairs they didnt have in stock. Wanted to sell us scraped up display chair. Refused to discount cor damage. Walked out.

Awesome staff and everything u need for school or college or office.

Website says opens at 10am on Sunday. Google says 10am. Store says 11am.

Long wait, but however happen to be next to office max and needing business cards, office max $50 for 500, Staples $25 for 1000, same card in color, next day service, worth the drive and wait.

Kevin is fantastic. Thanks!

Good variety of products for back-to-school.

Not helpful SPread sheets for accoumting

Super friendly and personable. Gave me options and suggestions.

Not only is it next to impossible to find someone to help you, once you do find someone I can’t say the customer service is really service. To top it off, they sell product that in order for it to be functional, you have to order the parts and pieces online.

Employee started to help me then got sidetracked and never came back

Items I bought were shelved in two places--neither of which had the correct price. I waited in line longer than it took me to find my items because only one line was open.

80. And v p.k it 99ppp collections pppppppppppp9

Rude staff and very unorganized. I ordered 2 things for pickup one was delivered yesterday and other was delivered today and they cant find them

Very accommodating.

Everything you need for your office.

Absolutely terrible service. The copiers never work......like ever. Waited 15 minutes for something that should have taken 5 if their machines were working.

Pretty good place

No service. No help

Great on hand inventory

Advertises to price match, but doesnt. Prices are 400% marked up, shop on Amazon instead.

Terrible experience, I walked around couldnt find what I was looking for and there was no employee anywhere!

Their printing is a joke.

Ive been waiting an hour to do 1 color copy, what a joke.

Terrible customer service....

Got right in & out, and it was busy!

Always helpful

Rude staff. No idea how to treat a customer! No manners.

Very Friendly