The service reps that I dealt with were very professional and very helpful. This is my daughter’s car at college. And over three hours away. The reps told me that if she has any other problems to stop in. This is very reassuring to my wife and I. Thank you!

Bought a new 18 Silverado 3 years ago from Marc Ganek. Got a great deal and he was helpful and friendly. Came with 1 odd wheel on it but they ordered the correct one and had it within a week or two. Service department here is solid. Their manager is honest and gets you in and out as fast as they can. Would buy another truck from them if the inventory wasnt so low right now.

Very pleased with receptionist, service consultant and comfortable waiting area. I had a light bulb changed on front directional in 2001 corvette. Good service but light bulb cost $12.00 and labor $60.00 which I feel is outrageous. Oil change sticker was on floor of car not on windshield. Only real issue was the labor cost to change a lightbulb

Marc Ganek and his team were incredible. My father and I entered the office right before closing and were helped right away. I showed interest in a chevy trailblazer and they did everything in their power to get the car to me the NEXT DAY. Within 24 hours, I signed for the car, got a new registration, gas was filled, all paperwork was complete... and I did not even have to lift a finger. I have never had such great customer service before. Bill Deluca Chevy will always be my first choice when buying a car.

Absolutely wonderful. David Brown was a great communicator, spoke transparently, and made me feel very well taken care of. Thank you!

David Brown is extremely helpful and knowledgeable. His staff is phenomenal. They are true automotive enthusiasts and experts in their field.

My experience buying my vehicle at Bill DeLuca was great from start to finish. From quickly responding to our first inquiry (accommodating our request for a specific time to come see the car since we were driving from a distance) it was a a true no pressure process from my perspective. When we arrived for our test drive, our salesman, Matt was at the door ready to greet us and quickly handed us the keys to take the car out on our own for a test drive. When we were ready with questions, Matt was full of knowledge about the vehicle and the options that came with it. Honestly, people like buying from people they like, and not only was Matt great to deal with, the entire team at Bill DeLuca was a pleasure. I was, at my request, able to do things very quickly. From the test drive of the car, to settling on terms, and completing the financing, the complete the process moved extremely quickly and we were done in a single afternoon. They even registered the vehicle and had plates on it when I was ready to pick it up the next business day! We went out of our way to drive up from the South Shore, but Bill DeLuca had the car we wanted, at the price that made sense, and meeting the team just closed the deal for me. Great job, great team.

I had a very pleasant experience with your dealership everything went very smooth from beginning to end. Your salesman Joe was great I will defiantly buy from your establishment in the future. Thank you for making car buying pleasurable .

Buying a car from Woodworth is always a positive experience. They do everything they can to make the transition easier. John Lynch is the best! I will never buy a car anywhere else!

I visited the service department for an inspection sticker.The service technician noticed that I had a problem with a right front wheel bearing.They called me regarding the repairs.They explained that it could be fixed today and would be ready before the end of the day.Excellent job by all!!

My husband and I can in to look and test drive a vehicle (that we ended up purchasing) and were so impressed with the team member Mark that helped us. He was kind, answered our questions and we never felt pressured into making any rush decisions. We had previously purchased from another area dealership and so happy we went to Delucas this time, if we are ever looking for another vehicle we know where we are going without a doubt. Thank you Mark for your wonderful service and assistance in purchasing our new vehicle.

Service was great! I came in looking for a pickup truck. They did not disappoint. Matt was a fantastic salesman. Happy with my purchase. Management team was fantastic as well.

We had a great experience with Alan and the team. We definitely buy from you again. Thank you for being so professional

Excellent 👌 Friendly and Attentive 🙂 Great Work all around 👌

Kevin in service was great! As soon as they knew what the problem was, he said itll cost this much and itll be done today. I couldnt have been happier.

This was my first time buying a car and joe made it such an easy process. He guided me step by step and had my car on the road within two days. I highly recommend going here. There was no pressure at all. I wish I could give them more stars. Thank you Joe and Tim for a great experience!

Marc provided an exceptional sales experience. He was knowledgeable, courteous, and valued my time. A process I was dreading was far more pleasant with his help.

I had researched the Traverse for over a year and knew exactly what I wanted. The dealership was completely receptive to this and did exactly what I hope: didnt try to oversell me and were educational about the vehicle. Matt and Tim did great!

Jon Lynch, Mark and the Fi-Guy were awesome. Very professional and expedient. Literally the best experience Ive ever had buying a car! Nice job. :)

This dealership does a great job with customer service. Highly recommend them! Joey was very friendly and personable. Helped me get a great deal. Thank you!

The entire team at Bill DeLuca made the whole car buying experience so easy and fun. We are so happy with everything.

Everyone was speedy and communication was fantastic! It made having to go in with two kids a breeze.

Me and my boyfriend found the car he wanted here we drove 2 hours away and meet with a wonderful man named Mark. We made a appointment for 5:15 they close at 6. Got to test drive it we fell in love with car.Did finance paper work and they stayed later that night just to make our purchase nice and easy. Came the next day to pick it up Full detail, gases up and fixed a tiny paint chip!!! Will definitely be coming back in the future!

This was the first time I’ve bought and financed through a dealership. Joe my sales guy was fantastic and tim in finance made it happen for me. I absolutely love my 2017 Silverado I got. Thank you for the great experience and getting me an awesome truck

Super kind and helpful. Great at explaining things and showing various payment options. From the dealership side to the body shop side, always have had amazing customer service. Our family has always gone to Bill Deluca’s for everything from a new or used car purchase to an oil change or flat tire and always will!

I just purchased a 2021 Cadillac xt5 5 days ago I went to 2 Cadillac dealerships before going to Bill Deluca. The only reason I bought the car there was because of the sales associate named Mark he was very pleasant very knowledgeable about the car and he was a pleasure to deal with. Also Bill Deluca gave me the best deal. If yr looking to purchase a new vehicle I strongly suggest Bill Deluca and make sure u see Mark the sales associate

It was easy John Lynch made it easy and painless in buying my new car.The staff was great and they introduce me to the Service Director Mr Brown who was very nice and answer all my questions.DeLuca is the place to go for your new Cadillac.

I did not get a check of the AC refridgerate from them where I noted the related Diagnostic Trouble Code [DTC]. On the re-inspection after the rejection sticker due to not enough engine cycles the in to out was pretty quick.

Great Place everybody is a pro. fast and clean in and out . I will continue my car service her ill drive 2 hrs for good service

Team DeLuca was fantastic, Mark and John made the buying experience easy, no pressure and gave us great customer service.Well Done!Joe & Joy Cefalo

According to the repair people I’m working with now the work you did was of extremely poor quality. The parts you were suppose to send to Vermont took 2 months and then some were not send and now I’m trying to get a refund. No follow thru or customer service and rudeness to to people from Vermont that tried to help me.

The situation was taken care of by David Brown and I got my 49.95 oil changeI went in with a coupon for an oil change for $49.95. When I paid the bill you charge $65.00 labor. That is deceiving and a ripoff..

Mark was terrific! Very happy with the purchase of my Chevy. Smooth experience all around

After I was treated so well by Marc while buying my Escalade ESV over the phone last year, I asked Marc to order me my own custom built Corvette and last week it arrived and it is Stunning ! Thank to all the staff and Marc and John for making my dream come true. “ I’ll be back”

My experience with Bill DeLuca Chevrolet has been pleasant. I went in expecting to look at an entirely different vehicle. Unfortunately, that vehicle had been sold already. Thankfully they had a great line up on the lot, and I was able to pick out a beautiful Cadillac. Their service was quick and easy. No pressure or bs like you get at some dealerships. It was a pleasant car buying experience.

Kevin in Service was terrific. They took in my car on short notice and resolved my electrical issue within 24 hours. Kudos!

Buying a car was a breeze since I went in already having done my research and able to ignore the typical salesman pitch. However, I give 3 stars because I was told they would find the spare key of the car I purchased and to call them the next business day, which I did. And the next day. And the next. No one has called me back. I spent a good amount and bought a 2 year old car and now I need to purchase my own spare key. Not right! After purchasing the customer service shouldnt go down but I guess they just wanted to sell car, not help me after the fact. Return business will not happen now. Hope bill deluca chevrolet reads this and changes their ways.Revision: I finally called 3 tiers up and got in touch with a supervisor. Waiting to hear if spare was found. If not, I will have to make the 3 hour drive to get a FACTORY key made. The good news is, they will pay for the key. Adding a star for that. Glad I got a call back in the end.

Thank you for the quick and helpful service!

I went for body work and they even cleaned and detailed my car I was extremely impressed. Thanks a bunch guys! You’re the best!

We worked with Matt. Our whole experience was wonderful. The staff was easy to work with and extremely helpful. We would highly recommend.

Mark, in auto sales, always goes above and beyond to make the car buying process an easy one, with no broken promises, just solid service, pricing and living up to his commitment!

Everyone was so nice and I was very pleased with the service the honesty and the quality of work. I will not be going anywhere else. Thank you all for being such professionals. I truly appreciate it. My father is no longer with me he was a mechanic. He is smiling down from Heaven for the peace and trust that you instilled in his daughter. Thank you all so much!!!💯😀😀😀

Every time I go to the DeLuca Chevrolet Service Center in Andover, the employees are friendly and respectful, professional and knowledgable, a joy to work with. My car issues almost always are resolved the day I bring in the vehicle. This time in particular I was able to drive away with peace of mind that my vehicle was safe to drive and likely would not have the same issue occur again. I will continue to go to this service center and refer friends and family there.Update: had another service visit today 8/9/21 and as usual the staff was friendly, professional, and took excellent care of my vehicle. Will continue to recommend to family and friends!

Made buying a car with out any hassle. Would highly recommend Alan. No pressure at all.

Best Dealership I have ever been too! The Bill Deluca Woodworth Motors team makes me feel like family! My family and I will never purchase or service our vehicles anywhere else!! Thank you all!!

I needed a new(er) car as mine had lived its life. I saw online an advertisement for a Cadillac SRX at Bill Delucas in Andover. I came in and was nicely greeted by Joe Passamonte. Joe was great to deal with. He was honest and fair with my trade-in. He allowed me to take the SRX to my mechanic to inspect it. My mechanic deemed the vehicle to be in excellent condition and a great buy. The rest of the experience was seamless. Joe answered all my questions, got my financing approved almost instantly at the rate i wanted, and he took the time to walk me through all the pertinent functions of the car. Dealing with Joe P,. was a great experience because he provided what we all look for, courtesy, knowledge, candidness, and honesty. I highly recommend doing business with Joe and this dealership.

We worked with Marc Ganek. He was polite, answered all our questions, and was very helpful. Tim in finance was great, too! We are very happy with our new purchase!!

Was treated like family by every person there. Al cared more about making sure I got exactly what I wanted instead of just making a sale. The business manager I met with fully explained everything I needed for my warranty so I would be covered through my entire high mile lease. Beyond thankful for these people.

Allan was the best! He was very helpful.

Just wanted to thank (publicly ) Scott Schadhauser for the excellent service on my XT5 !! Bill Deluca is lucky to have a very professional service rep . !!

We have purchased our last two vehicles through the DeLuca family of dealerships and have been incredibly happy with the experience, both on the sales and service side. If you are in the market for a new vehicle, I highly recommend giving the DeLuca dealership a shot.

My mom and I went to get my dad a truck for his birthday last minute and they made sure to get us the best truck for him! Joe is awesome! Really recommend!!

Buying a car from Woodworth Chevrolet was the best experience (start to finish) that Ive ever had. I purchased my 2005 Corvette from a small niche corvette dealer and I overpaid big time, but I got an exceptional, low mileage car. The problem came this Spring when I looked to upgrade to a C7; and I couldnt get any dealer to give me a fair trade on my car. I went back to the same, niche, dealer and they quoted me a fair trade allowance, but I was going to overpay again for a C7. I hated the idea of going to a dealership, felling like they turn and burn customers and would treat my purchase like any other car deal. I got very lucky when I contacted Woodworth Chevrolet in Andover. They were the only dealer (and I contacted a lot of them) that gave me a fair price on my trade & a fair price on my new Corvette. The communication & dealings between John Lynch (general manager), my salesman (Matt) and with their business manager (Tim) was respectful, transparent, and very fair. I would highly recommend this dealership - for sales & for service!

Mark was our salesman and he was so helpful and personable. He made the buying process quick and easy. I’ve never had such a fast experience when buying a car.

Marc, John and Tim were very helpful throughout the process. The entire deal went smoothly. Would continue to do business with them.

My vehicle had a sudden check engine warning and loss of power. Other dealerships closer to home put me off until the following week which would have been a hardship. The Bill Deluca team took my call gave me good advice and fit me in at Woolworth in Andover Ma.that day . I was treated excellently and I noticed so was every customer in the waiting room. The manger took my information, then my car and I was on my way in an unbelievable time. This is why my family buys our cars from the Bill Deluca Family.

Nice staff. Love the truck!

Love doing business here... the team at DeLuca are always helpful, timely and professional. They treat their customers right.

Al was Al he took care of all my needs but he needs to slow down. Lol

With an appointment, it took 2.5 hours for an oil change, tire rotation and a sticker.

It was really quick and good service

Great result. Took longer than expected, but I understand the delay in parts due to the pandemic. Thank yiu

Very helpful staff and great service. Always an honest assessment and I dont feel overcharged.

Excellent customer service and always friendly. Wont deal with anyone else.

Great people to deal with. Marc is the best.

Alan was very professional and made me very comfortable during my time at the dealership and everything went smooth and gave me different options and Tim also was very professional and also saved me an extra $135 every month on my payment and because of Alan,Tim and Scott in service is why it was an easy decision to by my new car at Deluca

Work was completed cost competitively and completely.

Great experience with Alan at Woodworth Chevrolet. He made the whole car buying process smooth and easy. He was super quick and got us out of there driving our new car very quickly. He was thorough and very genuine. I would definitely recommend working with him if you’re in the market for new wheels.

This dealership goes above and beyond. The staff is pleasant and friendly, always willing to help or even chat with you while you wait for your car. If you need it, John Lynch will make it happen. He is always willing to help out and make the dealership process a little more manageable. Things are always done in a timely manner.

The car was detailed when I got it back

When I received my truck it’s was dirty from the mechanic the did the service in my vehicle on the door and on both corners of the hood

Friendly staff, offered ride home and took care of my truck issue. Would definitely recommend them.

People are friendly. David Brown and Team always deliver that professional but personal experience.

First, I would like to thank David Brown from Woodworth Chevrolet. The most attentive and helpful service manager ever! I had a problem with my transmission (it was manual 6-speed). David understood my problem and went out of his way to help me to get it fixed. His extensive knowledge of the vehicle and attentiveness was something that I never seen at any car dealership before. Transmission work is normally a big job, however, David Brown made every effort to get my vehicle fixed in timely manner.... And most importantly, he made sure that it was fixed right.My experience at Woodworth Chevrolet was so unique, that I will always go back there for all my service needs..... And at the same time will recommend them to all my family, friends and co-workers. Finding a great service department is not easy these day..... I will say that Ive found one and it is the only Chevrolet service department that I will deal with.Chevrolet Motor Division and the individuals who are in charge at Woodworth Chevrolet are very fortunate to have someone like David Brown..... When it comes to customer service, my experience was truly great one.David, thank you again!!!

I bought a 2016 Colorado from these guys. Vehicle starts to have issues with a sensor under 20K miles in, they fix it under warranty, its a known issue with the vehicle.The same issue continues to occur throughout the warranty period and I bring it back a couple of times...then the warranty expires and they start playing mind games with me. Last time, they tried to tell me that they were doing me a favor fixing an issue they should have fixed the first time around.Now I have a $38K car that is 3 years old and I have to pray that it passes emissions for an issue its been having since it rolled off the lot. My dealer is totally useless and they want me to pay them to diagnose an issue that they have a track record of misdiagnosing and fixing.Also, every time I made an appointment with them, I sat there for hours while they handled other customers. Then I get a watered down explanation of the issue from the service writer, and I have to come back a couple hundred miles later and do it again.Before you buy from them, think of yourself sitting in their service department for hours before they even look at your car and them playing mind games about diagnosing issues that clearly should be under warranty. They make it pretty clear, pretty early on, that they dont care about you after you leave the lot.

I had a very good time & deal! I went in looking for a tsx, ended up buying a ts5. Mark G is a good sp, very friendly, not too pushy! He promised to have me out by 5, I drove out the service area @4:55!

Great team, top notch customer service. These guys are great and worked hard to make sure I was able to get my dad the truck he wanted at the price he needed. Marc and Tim were great saved me from going to ford or even dodge... I was not there to pick up the vehicle as I had to work myself but my mom and dad went and they were very happy with the overall, based on the time my mom explained to me it sounds like you guys could use some more Finance managers on busy days but being in the business I know those days are not predictable entirely.Thanks again for an amazing experience and being so accommodating!

Shopping for our 2013 Chevy Suburban. Found this dealership to have the best price off the bat. Arrived and met Mark our salesman who treated us amazingly. Received a better than fair offer on our trade and for the vehicle we were purchasing. Very pleasant process. Tim from finance was professional, personable, and accomodating. Once we took delivery, there was a minor issue with the vehicle. Tony from service was just incredible and took great care of me. Management seemed more concerned with our satisfaction than the profit.Best dealership I have done business with.

My engine light had gone on over the weekend, called Woodworth Monday morning and they were able to get me in right away. It ended up being a highly involved project that required all week to fix. They immediately offered me a rental, comparable to my car, at no charge. Best part of my experience was the service person I dealt with, Scott. He was on top of everything, making sure I was updated even when there may not have been an update to tell!! I didnt even buy my car there so I cant express how much I appreciate the way they treated me during this time and will forever go to them for service and purchases in the future!

I have been a customer at Woodworth Motors for well over twenty years.There is a reason that I keep going back... and that is because of the way that I have been treated there. Always with the utmost respect and consideration. Both John Lynch and David Brown truly understand what makes customers loyal! From offeringthe best deals on new cars and trucks to being the best service department that I have ever experienced. They both understand what makes a company great...and that is its people!!!!

Scott in service department very friendly costumer service wont go anywhere else!!!

I just bought my first car - a used 2006 Buick Lacrosse, from this place.The service was amazing from start to finish. I was treated like one of their own throughout, from my first call, till I drove the car out of their complex. They showed me more respect and gave me more personal attention than I thought I would get, after all, I was buying a cheap used car at a dealership used to selling Cadillacs. But these guys are really nice and I just loved my experience. Without taking names, the person who I dealt with was really friendly and amazingly helpful, something you are really happy to see as a first time buyer. I feel safe buying a car from these guys and would definitely return to this place if I ever wanted to buy a car belonging to the Chevy family. I would strongly suggest people who want to buy a GM car to pay a visit to these guys. Personally, they have been flawless in treating me as a customer so far. :)

The place is ripped off. I took my vehicle three times there for a manor fix . I stated to them when I accelerated the vehicle sake, until now now i am still dealing with the same issues. I went back there again 3 days ago for an oil change and inspection they jacked up my vehicle even worse. They gave me the car without reset the oil indicator, and also they didnt put the sticker for my next oil change.

Excellent service.

Very professional.

Woodworth Chevrolet is awesome. I have never been dissatisfied with their work.

Dropped my car off at 9:30 am on a Saturday, I didnt have an appointment. No problem. I left my car, it was making a humming sound from the front. Got a call a few hours later that it needed a new wheel bearing, they gave me the cost to fix and the best part was that it would be done the same day. I also got a wheel alignment, fixed two recalls on my vehicle and when I got the call that all was done, less than five hours after I dropped it off, my car was even washed!!I usually do all my own repairs, I havent had a car repaired by anyone else for over 20 years, this turned out to be a great experience and they did a great job.

I always have a good experience when I do business with Woodworth. I first bought from Dick Forrest and remained with him until he passed away. This year I purchased from Marc, which was a good and successful transaction.The service appointments with Scott are always excellent. He knows my situation and does his best to keep my vehicle in good condition and to keep me safe.My objection to Woodworth is that they do not provide a loaner car for me when I need to leave my car for several days. After spending $50,000 to purchase a vehicle, I expect a loaner when it comes time to do work on my Cadillac. I considered going to another dealership before buying from Woodworth, just on that point alone.I will be doing a little auto-body work on my car soon, and I may find another dealership to do that work who does have a loaner. I am not interested in renting a vehicle and paying that extra expense for 3 days in addition to the body work costs.Marion

Ive always dreaded the process of looking for a new vehicle....until my experience at Bill Delucas Woodworth Chevrolet. I went in with specific needs and every one of them was met, and without the back and forth haggling. They gave me their best offer FIRST. I know this because I immediately priced it out at other dealerships who couldnt believe the deal I was receiving. I was asked for written proof. As long as Chevrolet continues to make long lasting, high quality vehicles, I have found my car dealership for all future deals. I highly recommend this establishment.

Had my car serviced there and couldnt be happier. The technician Joe had to come for a ride with me. Very friendly and knowledge, also her had an excellent beard.

Bill DeLuca Chevrolet has helped my family and I get ourselves almost a dozen vehicles. Family owned and operated, you can be confident in your decision to purchase and service your vehicles here.

There awesome with there service

I bought a beautiful new SUV from Woodworth and had a very pleasant experience. Our salesperson Marc was friendly and easygoing. I purchased the car I wanted and everything went smoothly from start to finish! I would not hesitate to recommend them if you are considering a new car.

Great service and courteous staff.. Always ready when you get there and never a wait.. If you need a ride while they are servicing your car, they take care of that as well for you.. Wouldnt go anywhere else.

I have been buying vehicles from John Lynch who’s the Sales manager since the mid 2000’s. I’m now on my 3rd purchase with John, Each experience has been better than the last. Just purchased Cts-V . John and his team has been amazing! My son has purchased his first vehicle from John as well. 2014 Ats. Dave in their service department has been incredible towards accommodating my son and I. If your looking for a great family owned business, this is the place. You become a part of a family here at Wentworth Cadillac! Your just a number at the giant corporate company’s! 5 star experience across the board. Thanks Armando

The Woodworth Cadillac Team did an excellent job, as always. We had a our side view mirror replaced and the quality of work and matching of the paint was perfect. The staff was courteous and efficient. Would recommend them to all perspective customers.

They were precise and efficient. The service rep is very friendly, accommodating and knowledgeable. My car was repaired in a timely fashion and for the price quoted.I have never had a bad experience there.

I recently had work done in the body shop my door was hit in a parking lot. This was the first time I used these services at WoodWorth and the results of their work are perfect.Thank you for taking care of my CadillacAWESOME JOBCheryl White

Thats very upset that I came here on a few different occasions to get simple job done and I was actually unable to because they wouldnt do it and if they did it was 3 to 4 hours of waiting not okay

My experiences with Scott in the service department have always been excellent. If I call for service and leave a voice mail, Scott ALWAYS calls me promptly. When,after making an appointment, I arrive at the service department Scott always greets me and takes my vehicle right in. I believe Woodworth Service Department and Scott in particular is the best I ever dealt with.