We couldnt find my obd2 port. Searched all over but the tech at AutoZone didnt give up even with it being hot outside. Thank you so much for your patience willingness to get the job done.
Great Customer Service and Love the knowledge and time they take to make sure I have the right parts and tools to complete the task I am facing that day!
Very nice staff. Easy return for wrong product. Lots of needed products on hand which is helpful for project completion without delay.
Very helpful and kind employees.
The store manager Josh took such great care of me today!!! He had a battle changing my battery! The nuts were so stuck and corroded that it took his muscles and tools to get the darn thing out! A HUGE THANK YOU again to Josh and AutoZone! Go see them for any car needs!
Always a nice experience. Sometimes the employees are just about business because of the amount of customers they may have but they know their stuff and are very helpful.
Jay and his staff are so friendly and helpful.
Hands down the nicest gentlemen I have ever had in the industry. I highly recommend giving them a try!! THANK YOU 😊 Date of visit was 10-30-2020
Talked to a very nice gentleman named Paul, just wanted to let you know he’s awesome. Thank you.
Loaned us a code scanner real courteous.
They have a great store, a good variety of Auto Parts and accessories.
Forget having people that are hired for knowing car parts and deciphering diagrams! This new breed of parts counter workers are strictly parts counter sales people that can only sale parts! No more helping the customer look things up in the old books or helping trouble shoot issues! These people no longer need to know even how to work on an engine! These new folks know how to look up the part only if they can find it in a short drop screen with the info you give them! No more tribal knowledge, no more customer service just strictly parts counter computer operators!
Turned and left when I saw the forced mask wearing sign on the door. In a county that didnt require it. Was more welcome at Orielys.
They are super helpful.
Very helpful personnel.
My husband shops here often and really likes that store they have great prices and a lot and I variety of items that he’s always looking for. That’s even a bonus is that there are very knowledgeable and very helpful and try to find the best prices on items that you’re needing.
AutoZone was my (bread and butter) for at least two decades minimum! Not only buying parts as well as tools for automotive repair, but also as a perk they have rewards program there that has infact, has paid me well above a thousand dollars in points through purchases there. So, do the math on that one. Thank you! A-Zone.
They fixed our break lights
It would be nice to go into a parts store just one time and actually get helped by someone who is actually somewhat mechanically inclined and that could answer a simple question without having to look it up on the computer. And oh yeah someone who isnt rude and disrespectful and that wasnt encouraged by there manager and district managers to treat paying customers like there nothing
Good selection with multiple choices of what I needed.
Best auto store around here. They always have what we need and are very helpful. As always Its the staff that make the place and they are great here!
I stopped in today for some new wiper blades and the staff was so friendly and accommodating! Jim quickly helped me find the best replacements for my vehicle, installed them, and filled up my windshield wiper fluid in a matter of minutes. It was raining and 30 degrees outside but he didnt seem bothered in the least. They definitely have my future business.
We called about a part giving them all of the details needed. They held it back and we drove 30 minutes to get it and 30 back just to find out it was the wrong one. They said they would have to order it and it would be 2.5 hours. We drove back 3 hours later. The truck wasnt there yet, so we waited 15 minutes for the driver. The part finally get brought in, but the guy wants to check the ENTIRE delivery before selling us the part. I had to make a phone call so I let my brother get the part. We drove 30 min home to find out it was wrong AGAIN! we drive back to find out they had the right part in stock the WHOLE TIME! It went from 65 degrees to 30 by the time I was able to put the right part on. The manager gave the part to us for the original price which was cheaper and upgraded the warranty totalling about $70 saving. That kind of made up for 3 hours of driving and 2.5 hours of twittleling out thumbs.
Did their absolute best to find a hard to find part. Always great service!!
Paul was exceptionally polite and helpful. He was quite busy, and handled it very well.
The gentleman there signed me up for the rewards the first time I went in there. Whenever I go in they ask me what they can help with within seconds and they show me what I need. They call you when you order a part in. They know what they are doing. Well mannered employees. Very professional and helpful. Going here instead of oriellys down the street.
Had an excellent experience at this location! Jim was very helpful and knows his stuff. All of the staff were friendly and helpful.
Thanks for the BEST customer service Ive received in a long time!
Jim is very knowledgeable and helpful making sure you get the right part fir you car.
I had a check engine light on. I took my car by and Jim helped me. He was super helpful and explained whats going on super clear. He even printed the report and priced the part for me to take with.
One of the best customer service experiences I have ever had! My car was acting up and I took it there and AJ helped me locate the problem and get it taken care of. Michael was very friendly and helpful as well. Highly recommend this place!
Great service! Will come back!
Very friendly.... great service... they had the parts and tools I needed. Thanks.
Excellent customer service. The team definitely goes above and beyond. Ill be using this store in the future.
Battery was a little expensive but he put it in for me right there in like 10 minutes.
My favorite Auto zone always so helpful and hapoy,thanks guys
Great service very knowledgeable will keep going back
Counter help less than knowledgeable, then their router was supposedly hit by lightning so no electronic sales, cash only and only after you parts were eventually found.....
Helpful and friendly staff
Great place for all your auto needs
Fantastic store. Ask for Jim. He is tremendous!
Easy to get to had what I needed
Great place, great people. Helpful and honest.
A well stocked autoparts location, not the easiest location to zip in and out of, but a great contribution to parts availability in this area...
Go here for parts cheap but high quality what are very knowledgeable staff quick to help clean store great prices
Good place to ask questions.
Always friendly and mostly knowledgeable service
Clean well stocked store. Service was okay.
Clean store, fast service and helpful staff.
The service is poor I stood in line for 5 minutes waiting for the clerk to finish up her phone call which sounded like a personal call.
Easy to return things, knowledgeable people, good inventory
They came through when parts off Amazon didnt.
Quick easy help.
Nice guys. Offered to help install burned out headlight in parking lot
Nice helpful people.
Nice place.
Not really helpful there. Always given the wrong part
Manager is really nice and helpful
Friendly, helpful staff, clean facility
This one is great!
Excellent service and selection
O I L
Great customer service!!!
Quick, profesional, and friendly.
Purchased a water bottle and chapstick.
Autozone in Andover is bad place to go unless you like getting the wrong parts and waisting time driving back and forth
It was hard to find what I was looking for, but they had what I needed. Pretty busy place.
The same as all auto parts
Very helpful
We found what we needed
Awesome staff
Good service
Car parts store.
Friendly employees