I am so excited that I came on the PERFECT day ! I received the last Google pixel 6 pro and Stefani was Amazing!!!!!!! Thank you so much Verizon and Stefani for a wonderful phone purchase experience!

Love papa Murphys salads but it needs 2 dressing without having to pay extra...

We worked with Stephanie to add a new phone and service to my account for my son and also a smart watch with a phone plan for myself! Stephanie was great with helping us get everything set up and getting all the products we needed and was very helpful with all our questions! We felt bad for her though because the computers was acting up everytime she tried to get everything added to our account and it took her redoing everything 3 times before it finally accepted and added everything to my account! We appreciate how she kept a positive attitude the whole time and wasnt upset that it took her over an hour to get these added to my account! The computer issues need to be addressed by who ever takes care of their technology part to make it a smoother and speedier process. But again we feel Stephanie went above and beyond to take care of us and get everything taken care of and her attitude through the whole stayed positive and she was always smiling! She was a joy to work with on helping us get everything done!!

This place has great service and great deals, we worked with Eli and he was very respectful and asked absolutely any questions we had.

THEY HAVE BEEN VERY HELPFUL Verizon CS by phone or online is inept AND LAME I cannot get into my account to see my bill or to opt out of paperless. Either make accounts more accessible or send me paper.

Went to the Verizon store Saturday because my daughters phone was using too much data . Eli helped us figure out why and got us a better plan, he did a great job and was very appreciated.

Very helpful. When I was having trouble switching phones, I went in and they helped me get through itWish they still had the phones and accessories in stock.

No option to call this store directly. Earns a bad rating

Not much help...thats ok..I dont use Verizon

We are on a family plan. My husband ordered his upgrade online to be sent to the store. We have waited since 4/2/21 to receive a text message and email confirmation that the phone was ready for pickup. The confirmation came in 20 minutes before they closed last night so my aunt ( account owner) went to pick it up upon store opening this morning. She was told the order was cancelled because it had been more than 4 days since it had been ordered. She showed the C.S. rep her phone showing the date and time she received the notification to come pick it up. She still refused to release the phone and now it has to be reordered and wait another 2-4 days to receive it. This is the WORST customer service ever!! Considering Verizon is supposed to be the best and they charge you like they are, you would think they could not drop the ball and send out notifications and have better tact with their curbside pickup and customers !!

This location gets a 5 because of Elijah B. This was the first time anyone has taken the time to really explain my plan and what actually works best for my family. Ive had access to so much Ive never known about for at least 3 years. Thank you so much Elijah!

I visited belltone hearing center getting ears checked not Verizon

Not surprised at there low rating! I have insurance through Asurion got a new phone due to black screen (unusable device) my phone is my livelihood so I needed to restore everything. I went to the Verizon and was rudely told I couldnt come in...what?? ( I watched three people enter)I am an existing customer but I guess only new were welcome. I will limit my Review to the ANDERSON Verizon only. A very sweet young lady I talked to in customer support gladly helped me get everything back.

I had purchased two chargers online and received two car chargers instead. I went to the store and the young man switched them with no questions asked. Very good customer service.

On September 18th 2020 my wife and I went into the store on our anniversary to upgrade our phones. The staff was very helpful in helping us select phones and plans as we were joining my plan and my wifes. The store representative told us our bill would be around 230 a month. After 2 weeks I noticed that the plan still had not updated on my verizon app. I called Verizon to find out that the representative at the store never submitted the plan change and my bill would be closer to 320 a month. After spending almost 3 hours on the phone with customer service they got my bill down a little. Today my wife showed me that her screen protector that was installed in store was pealing. After looking at it closely I noticed that it was installed over the factory film that the phones are shipped with. I contacted Verizon about the screen protector issue and they advised go to a Verizon store and get them replaced. Ive tried contacting the store to address the issues all I get is an automated person. I would not recommend going to this store for anything.

Store wouldnt help me with anything. its worth the drive to the Noblesville store.

My needs were met

Love it! So generous, kind and helpful!!!

Cleared up the problem, but it still costs too much, there again everything does. Dont even start me on Comcast.

I walked into the store to buy a screen protector, I wasn’t acknowledged by single representative, two couples and a man walked in after me and we’re both signed in right away. This store has never been strong with their customer service skills. I went to Victra In Noblesville and had a way better experience. It’s sad that the third-party stores are better at serving their customers than the corporate stores.

We have been Verizon customers for many, many years and never had any issues until the past couple months. We have found in dealing with several different agents at this S. Scatterfield location that they flat out lie to us, quote prices that are found to be untrue, make changes to our account that we did not authorize. This is just the tip of the iceberg with this store. We will no longer deal with the dishonest people at this store.

Verizon has good phone service but they are pricing themselves out of the market. Not competitive with other available services.

Service was good

The good folks at Verizon are polite and always helpful and, by whatever means, they solve whatever phone problem youre having. And they actually LISTEN to you. Service like this is why Ive been with Verizon now for eight years.

Awesome customer service experience

They could not help me.

Awful customer Service, period all there is to say.

Good products but had to wait along time

Andy did a great job helping us transfer service and get new phones! We will definitely check to see if he is working if we need anything else. Thank you Andy!

When you walk into the store to purchase your new phones You walk out feeling pretty good... That is until next month when you realize youve been lied to by the guy who sold you your phone who said he would process your rebate for you. Or left out very important facts about other rebates he said you are entitled to but you will never get. At least 2 of the sales associates will lie, cheat and steal from you. Its like playing Russian Roulette with your money.

I go to verizon for help on my phone, & all my upgrades. They are very helpful.

Understaffed and busy as usual. Told the guy I wanted to upgrade my phone and which one I wanted during check-in. Specifically asked if they had them. He said he believes they did. Over an hour later its my turn and Im told that phone doesnt come out till tomorrow. Really? I waited over an hour? Ordered the phone on their website with free 2 day shipping. Dont bother with the store.

Nice store. Efficient. Friendly staff. Busy. You must lig in to get prompt or any service. Tom

Ive experienced more problems with my phone after taking my issues to this store. Seriously, just because I have a 2 story house, my phone simply will have issues!!! and they reset stuff on my phone without my permission. cant connect to any wifi now. I am looking for new service elsewhere.

They may be friendly but they will not set up your new phone for you. Go to the other Anderson location to purchase your phone, theyll set it up for you. And trust me, that makes a difference.

Knowledgable staff friendly willing to help much better than AT&T very glad I switched . If you havent made the switch believe me youll be glad you did

Dealt with a very rude employee, his name was Brandon, at this location. After the way I was treated, I will definitely be taking my business somewhere else. If I could rate this location with zero stars, I would.

The staff was all super helpful especially the female Tayler

Helped with problems caused by Samsung updates.

Waited for 10 minutes to even be acknowledged as being in the store. No service. No one cares.

Very helpful and very polite had a good experience there.

Sam helped us get our kids tablets and hook them up so they were running and ready for our road trip. Love this store. She was fast and friendly in and out in about 20 mins.

So helpful and curtious even though ive still not picked a phone! Luv the Motorola and Note?!

Traveled all the way to this verizon store just to receive the best customer service. They did everything they could including the manager who tried to make it right!

They are always very helpful

Best place to get your business setup

Andy is awesome !! Truly an asset to Verizon.

I used to have to drive far to go to Verizon and I found this one in Anderson and they answered all my questions and helped me with great customer service.

The Best Cell Phone Company Ever!

Devin is awesome. Very personable and helpful.

The service here is always good... great customer service!!!

Not to many people in store that day . Had instant help. He got me a new phone coming and while was in updated plan and saved a few dollars !

They didnt help me do anything told me to call tecsupport so why have a Verizon store oh yes I know why to buy there phones not sleeping u fix them obiviously looking this store has issues with how to be a customer service rep

I recommend this Verizon store highly.

I received great service at Verizon

Awesome staff. Very helpful and friendly.

My experiences with this store was always unpleasant. I switched carriers and im happy for it.

They help me

I didnt go here.

Great efficient staff

Good service with insurance on my phone

Very helpful and courteus!

Good service.

Here are the phones look, but wouldnt come back to help when I wanted additional information .

This Verizon store location, located in south Anderson, in which I usually do business with, has some of the most unfriendiest people Ive encountered working there! There have been times where I couldnt get anybody to gladly help me out when Ive had some problems with my smartphone, or even using their payment machine! There are such real snobs in there! There are only a couple of their employees I like in there! I wouldnt recommend this particular Verizon store!

Very helpful and good experience.

Got signed in and taken care of fairly quickly.

Mystic is awesome at the Anderson store.

Its what u make of it when u go in..Just be patient and not in a hurry

Great service and knowledge of products

High pressure salesman trying to sell you the phone they want to sell you not the phone you want. Very condescending and arrogant save yourself the trouble and go to the Verizon location in Noblesville.

Brandon was great!

Best network but most expensive.

They are friendly and courteous

Great store, friendly associates .

Didnt get the answer I needed

Friendly, but service is slow

Sales staff uninterested

Terrible wait times. Rude service. Only been a Verizon customer since before Verizon was even a company!

Very friendly staff. got my phone fixed right away

Sense Sam has left this store they suck cant fix phones tell you to call customer service for help an most the time you walk in there they all just clowning off

Went in with a small glitch on my program for the LG G6 phone and Tony employee of Verizon help me out right away and took care of the problem.

New phone setup

They always seem to help!

Not a very friendly environment

No help.

Helpful