Without a bunch of boring details, the service there was excellent. Employees were eager to assist with great attitudes. I dealt with Kayla and she went beyond my expectations and I left completely satisfied. Hats off to the crew. Outstanding.
Jared was easy to work with, very attentive, and appeared to be very knowledgeable on all the information needed plus more for a smooth transition from Verizon. Thanks again Jared!
Always out of items for T-mobile Tuesday! Horrible customer service. I never can get help!
Sprint and T-mobile have now joined forces to make the worst service in existence. Ive been talking with support for a month now and they still haven’t unlocked my phone I PURCHASED AT THE END OF MY LEASE . I was with sprint for 5 years always pay a month ahead and never had one single issue with service or help but since the merger its been nothing but problems that noone can fix it seems. Time to talk to verizon about getting me out of my contract done with this garbage company.
Was horrible Sat there for well over an hour trying to get home internet. They set my account up and the sim has to receive a one time pin but since they did not have a device in store they could not finish my account. Not only did I waste almost two hours sitting there I still didnt get my internet account set up.
Got a good deal on phones. Thank you Jordan for the great customer service.
Stood at the store for over a hour just for the lady at the store to tell me she cant activeat my watch because the store is closing in a half an hour that should have been enough time but she was only helping one person in the hour i was at the store why the guy was helping 4 people at once i really feel like she just dont want to work why she is at work
I cannot say anything about the other stores and their employees as this particular business is the only one that I do any business with because of their late hours and the friendly and very helpful staff whom work there.
It was awesome and very helpful until I got home and tried to do what they suggested so still trying to fix the issue
I loved my entire experience. Very quick and professional. He helped me out of serious pinch I was in.
I came in to get information on phones and buy one, Huff and Victoria where very friendly, kind, and extremely helpfull. They explained everything to me and helped me with getting started, because of these two employees, I have a great phone and am extremely happy I mobile with T-Mobile. They both deserve a raise.
This location is fantastic. There was a car with a dog in crisis in it outside of the store. When I went in to ask whos car it was and to say that the dog needed help someone i thought was an employee muttered under her breath about me being rude for saying something about the situation. It is NOT rude to protect animals lives. She began to argue with me about it. I am not one of those customer is always rights people but to argue about interfering when a life is at stake is garbage. I went back to get the name so I could submit a complaint and was informed she was not an employee and was asked to leave after I left.
Very good salesman. Knew what he was doing. Friendly. Clean.
Go see my men Fred, Jamie, and Mike at T-Mobile! They have the answers to any questions you could possibly have! They are super friendly, funny, and educated! I learned more about my phone in 10 minutes then I did over the 2 years k had my phone! I highly recommend going to this store on Scatterfield! Its a choice you wont regret!
Amazing customer service, and if your ever looking for Woosh screen cleaner they have it. They have amazing deals and can save you money while giving you all the features. When you walk In your not treated like the next sale. They honestly wanna help you make the best choice for your budget. There is no other store I would rather go for all my phone and Internet needs. They even have a amazing product you connect to your car which offers road assistance and connects to tell you what issues are wrong with your car. If you make it there ask for Mike. His team is Amazing.
Just your friendly neighborhood T-Mobile store! Great prices and service and even better staff. They were so helpful and knowledgeable in getting me the best bang for my buck as possible 🙌
I had a lovely experience here. Michael was extremely helpful walking through my options. He provided impeccable customer service. I will definitely return.
T-Mobile has been amazing to me! Im so glad we have a store in Anderson now! The store had a nice clean environment and the staff was super friendly and knew their stuff! They took care of me and Ill be sending my friends and family to this store asap!Thanks Anderson T-Mobile!
Went to this T Mobile store to check it out and was instantly greeted by Mike. Super nice guy. He was very helpful and answered all the questions I had. As far as TMobile service is not so great. In town yes but once you leave town is were coverage is spotty.
Left with no questions unanswered. Whitney Mike and Fred were absolutely Awesome! Will never go to another T-Mobile store.
Mike was knowledgeable and very helpful! I would definitely recommend working with him in the future! Thanks again Mike! Great experience!
The T-Mobile BOGO deal is a scam. I was denied the rebate because the store clerk at the Anderson T-Mobile did the transaction incorrectly. I called customer service about this issue and the store manager lied and said that they didn’t do the transaction incorrectly. I was refunded for half the value of the “free” iPhone that I was supposed to get but I am out $350 because the clerk ran the transaction incorrectly. As soon as a good deal comes up, I am moving carriers.
Mike is by far one of the nicest and most knowledgeable associates uveitis ever dealt with. He has a great team and I would recommend this store to anyone.
Great staff. They answer all of my questions even the dumb ones! Dont hesitate to stop on for new service
Mike is amazing and always offering honest advice & great help. If you need a new phone or service you cant go wrong stopping here.
Great place to work! We have amazing deals and the cheapest plans hands down!
Fred and Mike are so wonderful with there own personal brand of customer service and full of knowledge i will he recommend T Mobile Anderson to my family and friends
Mike was great with helping me figure out my new phone. He was patient and sweet.
Had a great experience at T Mobile Fred White sold me my phone. He was very informative with what to expect with my new device and bill.
I was told on Facebook that I needed to leave a review on this website. Im a Verizon user who has never even been to Anderson Indiana. But dont let that distract you from the fact that in 1998, The Undertaker threw Mankind off a Hell in the Cell, and plummeted 16 through an announcers table.
First time in a T-Mobile store and I could not have asked for a better experience. The team was very knowledgeable and friendly and I will definitely be visiting them in the future.
Mike is awesome great store great staff. Would recommend to anyone.
Great store and great prices. Very well managed
Mike was amazing. he gave me a free donut while he set up my phone. ask for mike and get your donut son!!!!
Mike and fred were awesome. they could use another guy in there
Super fast in and out, got a new phone and an awesome new Bluetooth speaker for the lake this summer!!
I love this store. Fred is the man. Go see him, he always goes the extra mile.
I guess only one person out of the two that are working here help people. While she is falling asleep and throwing up! This chick needs to be drug tested or something!! Ridiculous how long everyone has been waiting to get phone activated pay a bill whatever. N why this other associate not do nothing about it!?
Great store great staff couldnt have asked for a better team for our local t-mobile store
Whitney was great and helpful! Great service
Mike is the smartest and most patient cell phone associate I have ever dealt with. Not only that but this store provides the best customer service I have ever experienced in a cell phone store.
They answered my questions.
Excellent service. Mike P. went above and beyond what we were used to with our previous provider.
Great store, fantastic reps. Ask for mike
They really went above and beyond to help me get the phone I wanted when I needed it.
Oh boy was switching a easy thanks to mike
Great service, wonderful staff.
They really went out of there way to help me get out of my deal because my father passed and had to help with financial situation so thank you T mobile I am thinking about going with T mobile again
Great customer service!
Great Experience.
Great place.
Awesome staff
Great help
T- Mobile is the only store for me !!!
Great Staff!!!