I don’t often write reviews, but after walking into Fasteners and Fire Equipment Co, being greeted with respect and professionalism, thanked for my service, and given exactly what I was looking for all within 5 minutes of stepping inside the door, I couldnt help but give them a 5 star review. It’s companies like Fasteners and Fire Equipment Co and the people working there that make my job so much more worth it. I highly recommend them to all looking for any hardware.
Thank You! The selection and staff has saved my cheeks several times now. They always have what I need, or direct me to the correct place to get what I need. No surprise theres often a line out the door.
Great place. They helped me find some hard to get aluminum hardware.
As usual they had exactly what I needed. Best place to go for any size screw or nail you need for any job.
Good place to buy nuts, bolts and other fasteners. Knowledgeable staff
Wish a few of the guys there would cheer up. You choose to work there if you dont like it find a new job. They seem like they are mad so many people come through. Just a thought other then that they almost always have what you need
Very good helpfull employees .will go back again.
This place always has what Im looking for and staff is very polite and always willing to help me out.
ALWAYS THE BEST CUSTOMER SERVICE..Just professionals here.
Every time I come to the store I have to remind myself to keep my hands in my pockets or else Ill be picking up every little trinket that they have on display!They have items you didnt even know you need it you are warned if you go here chances are you will spend more money than you wished because they have everything!Theres plenty of parking but at peak hours it can be a pain to get in there.Staff are generally very friendly and helpful.
Great service, knowable staff
Great service, best 🔩 nut and bolt selection in Anchorage
They always have the fasteners, nuts, and tools needed for any job!
🙂
When I go there to get any nuts and bolts I need they got it Ive never been told.no we dont have that.the line is long sometimes and they should put another location on eastside.but it is what it is but they got you.
I went to Lowe’s for a screw for my camera strap this morning and they recommend this store when they couldn’t find a size that small. I went by. I knew the size of the screw I wanted but didn’t get the type right. Found a picture of the screw online. The person I was dealing with had to go back maybe 5 times. He finally found the right type. I needed a washer as well but they didn’t have one thin enough.I told him I didn’t want the washer. He told me I could “have it”. I thought he meant the washer. I went to pay, placed the washer on the counter to leave it. When I went to pay the other seller for the screw he told me that wasn’t enough to cash and I could have it. I even offered to make a large enough purchase. I then asked if they’re wholesale and apparently it is.They got annoyed with me at the end but they could have said no to the small purchase and sent me away emptied handed but took the time to help and have the screw. I don’t think it would have been easy to find many other places.
I only go here when I cant find what I need anywhere else. The customer service is very often mediocre at best. Half the guys that work there, make you feel like youre an inconvenience for shopping there. Products are not priced, so its always a surprise what your total will be. I would have rated it lower, except there have been countless times in which this was the only place I was able to find the particular bolt, nut etc that I needed for a project or job.
Nice when you have a big list of things and the company you are working with has it all in stock. Even better is when you need some obscure specialty fastener and they have it in stock! Thanks guys!
Great can-do supply house. Great selection and very helpful people. They even stayed late to get us an order that was urgent to ship to the Slope. 👍💯
Great service and had what i needed.
Return policy is archaic. After being honest with my return, was not able to return several items within their restrictive timeframe from our remote camp. Counter person basically inferred we could have stole the parts and even after offering to go search for the receipt not to bother presenting the receipt because they “don’t know what they could do for me”. I left the new/unused parts on the counter. I’m sure they will resell them, for a second time. This is why brick and mortar businesses are becoming a thing of the past.
Guys and gals there are always knowledgable and friendly. The wait is sometimes a minor pain, but thats the reality when a place does good business 🤷♂️🤔
Not to friendly at front counter.
Incredible service today. Helping me out in a time of need, they didnt have what I needed but they went and found a source online and printed off 20 pages. Unreal. Been going here forever and they NEVER let me down.
Excellent source of supply not just in products implied by their name but specialty LED lighting technology for vehicles of all types, on & off road, specialized brackets and filters in stock. Well equipped large installation center.
Out of all the times I have been here they have only once not had the odd fastener I was looking for. Good selection, good folks.
Top notch. Avoid between 11am and 1 pm. Lunch time and there is only 2 people on duty to help. Highly recommend this place to all!!
They had what I needed each time I went. 3 of 3 times they acted annoyed to be doing their job. Would be 5 stars if they had better customer service.
This store has everything to fasten and a little more. Counter is friendly and helpful in getting what you need. Parking can be a little cramped. Prices are excellent.
Good place, they are very knowledgeable and always willing to help find a solution to the problem brought to them.
This place has most amount of hardware of anyplace in Alaska. The staff is also very helpful
Nicest people here, they have all the fasteners, bolts, nuts, etc you would need. If not, they’ll suggest alternatives to fit whatever your needs are.
Great options and products. Helpful staff
These guys were busy, but they still gave me great customer service. I was only needing a few small nickel and dime items and they took the time to make sure I got exactly what I was looking for. If you need nuts, bolts, fasteners, D-rings or anything of that nature, check these guys out.
These guys consistently have the best customer service and the best parts selection in town.
Excellent service. Very smart and fast staff.
Lots of fasteners. Fair price. Good folks.
Great service
My go to place for any fasteners. Best prices in town!
Always have what you need
These guys were extremely helpful and went above and beyond.
These guys have always been excellent service-wise, and have more fasteners on hand than anyone in town.
When no one else has it Fasteners and Fire always seems too come through.
Staff was friendly and helpful
Good place for fasteners.
Alot of small fixes
Eryn helpful group of people
Greta location allot of safety equipment on hand. They helped me find exactly what I needed.
Prices bit on high side but they do carry a lot of fasteners.
Great staff very helpful
Very useful
These guys have everything.
They usually have what you need
Great guys
They have most anything, as bolts go
My go to place
Excellent