Best place Ive ever been to for automotive work. Everyone there knows what theyre talking about and have no problem explaining things to you. Prices are generally par for the course but the quality of work and communication is what really makes Reformed stand out
We all make mistakes but its about taking accountability. Took my toyota tacoma in a couple weeks ago and just the other day while driving a heard a banging around my engine. Its was bracket that was completely free floating until it hit my radiator and cracked it. There were also multiple missing bolts and loose brackets in area of the spark plugs they changed. After replacing the radiator I called to let them know of the mistake. Not only did the owner not take accountability, he berated me and bragged about being a master mechanic. At the end of the discussion he told me the conversation was being recorded which I wasnt aware of so ite illegal and I will be talking to my lawyer. I was in the military and I believe in integrity which isnt something reformed automotive in anchorage has. They might do good service most of the time but when they make a mistake they dont own up. 5 thumbs down 👎
My family and I recently moved to the area and had heard horror stories about a few different shops in the area. I have a 2008 Tundra with an ABS system that went out, and was quoted more than $2,000 to get the system repaired by the dealer. I worked with Jeremiah and his crew to get a the problem resolved for less than a quarter of what the dealership wanted. Throughout the process Mike was fantastic about communicating progress, and before any work was started on my truck I was able to sign off electronically on an estimate. Top notch shop, they have gained a customer for life.
The guys at Reformed Automotive are amazing. They were able to schedule my vehicle in to get checked over for some issues. They kept me informed of the process from start to finish. They gave me the price to fix the issue and were able to finish the job in a day so that I wasnt vehicle-less.Not only were they trustworthy and provided exceptional mechanical work but they educated me and taught me how certain things worked under the hood so that I could better understand what was needing to be fixed.I will be bringing my vehicle to them if there is anything wrong in the future. I highly recommend them!
These guys are wonderful. I used to get stressed with car issues but knowing I can take my Nissan to Reformed Automotive has completely eased those stresses. They are very detailed on going over any issues and I never feel taken advantage of, which for a women can be really hard in the auto industry. I would completely recommend Reformed auto. Sam is also the nicest employee ever. I have never met such a kind man and appreciate the customer service provided.
Hands down!...Reformed Auto is the place to go. Jeremiah and the staff are extremely friendly and talk you through all of their work. I continue to return because the entire staff is trustworthy and care about their customers.
These guys have been incredibly helpful as I figure out what to fix and when to fix it, theyre very up front and fair and customer service is unreal. 11/10 recommend.
Sam, Colin and the whole Reformed Automotive took incredible care of our vehicle. Very professional, responsive, upbeat and kept me informed. Everything was done as discussed and in a timely manner. Will definitely call these guys for all of our vehicle needs!
Found them by accident but I wont take my vehicles anywhere else.
Best in town! Customer service is professional and personal, their knowledge/skill base is dependable. These guys exude integrity and are the only shop in town I give full permission to do whatever they recommend. No hawking of unneeded services and price quotes are fair and accurate. I trust them completely.
Jeremiah runs a professional shop. Was quoted significantly more for the same job by another shop then want Reformed was able to do the job for. Repair was technical and detailed, yet work preformed was the same, if not better than, what Toyota would have done! Highly recommend them for value, quality and professionalism.
This shop is amazing! The best service in ALASKA and the best prices! I will never take my car to another mechanic shop!
Small friendly shop
I cant speak highly enough of Jeremiah and his crew. We had two vehicles that needed major work in the same week (never a fun situation). After the problems were diagnosed by another shop, Jeremiah walked us through, step by step, what needed to be done, and worked with us to figure out what really needed to be done and how we could do it in the most cost effective way. He spent so much time patiently explaining things to us. Reformed Auto went way above and beyond our expectations in every way. Their communication was amazing, their prices are extremely competitive, and they did great work. We will be returning to this shop and recommending them to everyone we know. We are so glad to have found them!
Hard to believe that EVERYONE that gave a review, thought it was a 5 star job, when I cant even get in touch with them long enough to take my car in. Its totally unacceptable to leave someone on hold for 10:46, consistently, without so much as an I apologize can you continue to hold, can I take your number and give you a call back because were pretty busy right now, or Id even take a screw you and just hang up. Maybe their work is worth 5 stars but their customer service skills sure isnt, so I guess i wont know?!
Fantastic customer service! Great communication. Far prices. Would highly recommend.
I was referred here by my dealership and they are awesome! Not only have I taken my vehicle there but I also took my boyfriends vehicle to get an oil change and a general inspection for future maintenance. Their customer service is awesome and Jeremiah does a fantastic job at communicating what work needs to be done immediately on the vehicle and what work can wait. He works well with budgets and always offers me a fresh cup of coffee when I go inside. I definitely recommend this auto shop to anyone looking to support a small business with a welcoming family friendly atmosphere.
Best there is, this shop is a breath of fresh air. You will not find a more honest and professional shop in Alaska. These guys are just good people and damn good at what they do. I’ve had a bunch of work done there and I’m never going anywhere else, If I could give them 6 starts I would. I challenge you to find better.
Just gained a new customer! I recently needed to get A LOT of work done on my Subaru, and received a great referral to Reformed. Jeremiah is very personable, super friendly and helpful explaining anything I had questions about. They went above and beyond on the work they did on my vehicle and the pricing was the best I found. Super happy I gave them a shot, and will begin taking my vehicle there for regular maintenance going forward.
Reformed Automotive has proven valuable to our community, by providing dealer quality services at reasonable prices. They just saved our bacon once more, and we couldnt be happier! Knowledgeable and trained staffing makes the experience even better.Thank you for your help!
This shop is awesome! I not only bring my car here but everyone else in my family. From oil/tire changes to things Ive broken and cant recall, they do it all. Theyre quick and completely fair with their prices. I wont take my car anywhere else. You guys are best!
Not only were they able to do a great job with my appt, but I came in with an additional repair needed and they were able to fix it and help so many others while I waited! Top notch mechanics. Great service. Already recommending friends to come here.
These guys are quick, very honest, and effective communicators! I had a couple of things being repaired and was surprised to get my car back the same day. Their pricing is really good too! I experienced a customer-oriented approach with reformed automotive.
Customer service was top notch. They listened to what was wrong and solved the problem in a timely manner. Highly recommend.
A excellent automotive shop that is founded on honesty. The quality of their automotive mechanical repairs are perfect and the labor cost is great.I have recommended them to several friends with identical results.
These guys are amazing. In addition to being really good at what they do, their customer service is great! Reformed are the most honest, kind and knowledgable mechanics I’ve found (and I’ve been through a number of mechanics in town). It’s an amazing thing to have a mechanic that you just trust! Sorry guys, but Google only lets me give you five stars.
Jeremiah and the shop went above and beyond to diagnose the problem with my Honda and get it fixed. He was super friendly, got my car in quickly, and all was repaired at a reasonable cost. He even followed up the next week to make sure it was running smoothly.
I have known Jeremiah for years. It has been awesome to watch as he obtained Reformed Auto and built it into one of the most premier automotive shops in the city of Anchorage. Its rare to find a mechanic that has not only the knowledge of what he is doing but is personal, relational, kind and fair. I have referred nearly every person that has told me they had a car issue over to Reformed Automotive over the years and all have come back saying that R.A.s service is the best they have had in a long time in dealing with automotive issues and concerns. Reformed Automotive goes above and beyond to make sure your vehicle is in a condition that is safe and reliable. They will be honest with you and not give you some line just to make a buck. Heres to a GREAT automotive shop!
Best automotive shop in Anchorage! Took my Isuzu in and they fixed all the leaks. I took it to CPR and they overpriced me. Reformed is the way to go! Keep up the great work gentlemen!
Bobby & Jeremiah offered great service from start to finish. This is the place to go for all your automotive maintenance and repair. These guys know what theyre doing and run an exceptional business. Top notch.
Working in the auto industry and with many mechanics for years and years these are the only people I can trust 100% to give me honest answers and diagnose issues for my customers right away. We frequently have Reformed go behind new car dealers to fix misdiagnosed problems. Simple stuff the dealer cant comprehend that makes zero sense I can communicate with Reformed and generally get an idea whats going on right away. Jeremiah and Bobby are GREAT people.They are always busy but it is worth it. A busy mechanic doesnt have a reason to upsell you other than for legitimate safety reasons.
Integrity plus! I had my car looked at by two other shops, and spent a $1000 in the process of trying to fix an issue, which was never fixed. The guys at Reformed Automotive knew what it was but I decided to sell it instead of fix it. Took a new used vehicle to them to check out for me before I bought it and they did it without a charge, where Toyota was going to charge me over $100 just to take a look at the timing belt to see if it was OK. For a woman its so refreshing to find decent honest people who are trustworthy. So convenient too. They have given me rides to/from work while they worked on my vehicle. I would highly recommend them to everyone!
Best mechanics out there! Think of all the positive adjectives...all of them will describe these guys. Thanks for a trustworthy place I can get my cars fixed right.
I cant imagine a better experience with an auto repair shop. They quickly and correctly diagnosed the problem, and made the repair the same day at a very fair price. I will be highly recommending Reformed Automotive.
Quality repair work done on time, correctly, and for the quoted price. I have found my new shop for future repairs. Friendly people, they took the time to listen to what i had to offer on the issue with my truck, and asked question as well.
Reformed Automotive off 5th Ave is where I am taking all of my cars for their servicing from now on. I was extremely impressed by their service at a fair price. They took the time to personally walk me through all that was done on my car. I highly recommend them and anyone looking for very skilled and honest mechanics. They love to service Subaru’s too! I price compared many other shops, but I received much more care and service to my Subaru at Reformed Automotive then I would have at other shops for much cheaper. I am a believer in their work for sure! You should at least consider them next time you look to have quality work done on your car here in Anchor town!
I had my head gaskets replaced at Reformed Automotive 6 months ago and my 2002 4 runner has purred since the day I drove out of the parking lot. What a noticeable difference it made! The guys there all have great customer service and integrity. I know I can trust them with my vehicle and have another repair scheduled. I wont go anywhere else!
Problem solved one day quick repair very helpful very polite I highly recommend anyone to this automotive shop you won’t regret it! Thanks guys appreciate you.
Reformed does good work at a fair price and I will always go out of my way to have them do my work. Great people and more importantly in this case, great mechanics
These guys are awesome! Knowledgable and friendly- ladies its safe to take your cars here. Most shops make you feel taken advantage of but not here- Jeremiah will take great care of you!
I have been looking for an honest and reliable shop since moving to Anchorage. They looked at my vehicle and found no issues with it when they could have claimed that there was one. They stand by their work and are very knowledgeable about vehicles. I will be referring people to them for work.
Thx guys!!
Jeremiah and the crew are delightful to do business with. They have a very strong customer service ability which seems to stem from good morals. They genuinely have thier customers well being and views at thier forefront. I would 100% recommend them at any point.
Excellent customer service!I will recommend Jereimiah and crew to everyone!!
Quick, caring and easy service. Convenient location.
I usually never ever leave reviews but I do read them when looking at businesses that I plan on spending my money with. I’m new to Anchorage this is my first Alaskan winter that I’ve drove in and it came so unexpectedly that I didn’t have time to get winter tires which resulted into me getting into a wreck, I’m a single mom and I very much depend on my car to make a living for my daughter and I, I had no idea how I would afford to get my car back on the road since I initially took my car to the dealership I purchased it from & my initial estimate I was quoted $3,000 and that was without winter tires being put on so I didn’t end up in the same boat 😣 I was being taken advantage of for being a woman and I knew it, so when I read the reviews I decided to call Jeremiah and give him a try and I am sooooo glad I did. He was very honest and I could tell how much he cared and wanted to help and I appreciate that so much because of my previous experience! He only charged me a small fraction of what was originally quoted to me to fix the damage AND that is with ALL 4 brand new studded tires! I will never go anywhere else and I definitely recommend him to anyone who needs work done!Thank you so much Jeremiah!! 🙌🏽🙌🏽
This entire place is incredible. Staff is attentive and brilliant. Owner is so charasmatic and actually cares about your vehicle
Heard good things about Reformed Auto. Tried them out, they fixed my van and came in under budget from what was initially quoted. Ill be a returning customer.
This is the only place I take any of my vehicles. The work is outstanding and the staff are straight forward and honest. Thanks.
These guys are awesome! A friend at work recommended them and now Im doing the same!
I bought some upper and Lower control arms and they won’t install
Great place. Honest work and honest advice!
No B.S. service and repair. Done it once, done right.
Honest, on time, great price... At last!! I highly recommend these guys.
With all my family 3000 miles away and a few recent bad experiences with mechanics either misdiagnosing my vehicle issues or one just being down right rude-I asked close friends for a referral to a mechanic. Reformed Automotive was MORE than a breath of fresh air. Jeremiah first asked me what I was hoping for and he really listened to my concerns not only about my vehicle but how I felt I had been talked to by other mechanics, like they assume if they tell me in detail what is wrong with my car I wouldnt understand (I use to be married to a mechanic). He really listened and I got the feeling I would not have had to tell anyone at Reformed Automotive that I wanted to be shown respect in our dealings. Jeremiah was truthful and respectful in delivering the bad news about my car issues, telling me exactly what was wrong, and even helpful in giving me direction of who to talk to when I mentioned where I was going to go to car hunt. After delivering such bad news, it was nice to know that I wasnt even going to be charged for the assessment. It was FINALLY the best experience - HANDS DOWN-I have had at an auto shop in the past 11 years that I have been in Alaska. I am now a customer for LIFE! Everyone I have spoke to on the phone was friendly and respectful.
Honest guys looking to perform high quality repairs at a reasonable price.
Great work. Friendly, knowledgeable, and helpful staff.
Honest, intelligent mechanics!
Friendly and trustworthy staff, reasonable rates, and the communication is excellent from the team. Everything you could want from a mechanical repair shop!
Friendly and very fair pricing.
Just dropped off my car here without making an appointment. Jeremiah hooked me up with a rental car for $30 a day! Ill edit after I get my car back.
Great people and good, honest work!!
Jerimiah goes above and beyond for his customers.I would not go anywhere else.
Friendly and professional
Great service!