I’m very happy with the repair job from this body shop. They were very thorough with the price estimate and timeline of repairs. They even finished the job one week sooner than expected. I really liked and appreciated how they kept me up to date during the entire process of what was being done to the vehicle and what to expect next. I would highly recommend them for any collision repairs.
I have done business with Able several times. I always walk away feeling well taken care of and pleased with the work. I greatly appreciate their customer service and honesty. One thing I’m super impressed with was their text update system. I felt in the loop the whole way! That helps build trust in the process. I also appreciate the friendly employees. It was fantastic being able to leave my rental there upon picking up my completed car. Great job! Highly recommend!
On time with quality work. Willing to fix non-accident related damage at a discounted rate while the vehicle was in the shop. The vehicle was nicely cleaned inside and out as an added bonus. My visit was coordinated through an insurance claim and that process was flawless. Able coordinated the rental car and all I had to do was trade keys with the service rep on drop-off. Awesome!
I gotta tell you, I am SO impressed with the service I received from Able Body Shop. I just picked up my truck and as far as I can tell, it was repaired superbly. It looks like the techs did an excellent job. What blows me away is the customer service I received from the front office ladies. From the text updates to the phone updates to their awesome attitudes, these ladies definitely understand customer service.I don’t wish body damage upon anyone, but if you do find yourself in that position, Able Body Shop will take care of you with a smile!
The staff at Able Body Shop are incredible! I cannot say enough good things about them, especially Chloe 😁. I was involved in a car accident and they did the repairs.They were all so responsive and great with communicating with me every step of the way. They were kind and helpful, and really went above and beyond to help me out. I would recommend them to anybody needing auto body work or anything. They have been fantastic to work with, and have made a traumatic and difficult experience a little bit better.
Able was awesome! I had a little bit of rust start to show on a repair they had done and without question they took care of repairs and made my car look brand new! Highly recommend this business and will continue to use them myself.
Everyone was so kind and responded very quickly to any questions I had. I cannot say enough good things about the staff here. They all communicated openly and clearly. They even finished the repairs ahead of schedule!
My car went in looking like a mess, came out looking like a new car. They did a awesome job repairing my car. Staff was very friendly, and kept me informed of the status of the repair. Great job! I would recommend Able as a place to have your car repaired if you need to.
Only body shop i go to. I wish i didnt have to but my car is a magnet for bad drivers. They ha dle insurance claims and repairs flawlessly.
Able Body Shop did an excellent job on the repair of my F-150. The paint work is immaculate. they also finished the job four days earlier than expected. They also cleaned my vehicle before returning it, which was a tremendous effort thanks to my German Shepherd. I sincerely appreciate their professionalism and would recommend them to anyone.
They repaired my busted tail light in just a few hours, and even washed my car! It looks brand new. Prior to the appointment, I was able to send them photos of my damage through an app that was very easy to use. This allowed the staff to know which part they needed to order and create an accurate quote for me. Overall very smooth process.Additionally, their office is always clean and well-kempt (not like most auto repair shops where everything looks dirty), and the staff is attentive and well-trained.I would recommend this place to anyone in need of auto repair services!
Excellent service from quick estimate to repair. I was impressed with how quickly they performed the repair and got my car back to me. The communication was also good. While I hope I dont have a lot of need for more body work, Id be happy to come back to Able Body shop in the future.
They got the work done in a timely manner but forgot to tell me my car would be done in 1.5 days not 8 days. Their communication is lacking. They have a lot to learn for team work. No i in team is something they need to learn. But, if you dont care when your vehicle will be done, they work quickly!
The work was good, actually better then good, but when you say the work is done and finished. The work better be DONE and FINISHED. I had to go back twice cause the vehicle wasnt completely DONE. They forgot to put back some trim, the tail gate wouldnt open and the tail light they replaced wasnt clean it still had the factory tape residue on it that made it look all scratched up and the reverse light on the light they replaced didnt work. A double check from a quality control person should of happened before calling the customer and telling them all the work is DONE. Waisted time and money.
Able has done an awesome job repairing my vehicle. Although it took a little longer than expected, the representative kept me informed and updated on the progress. They returned my car looking new once again! I would definitely recommend their place.
Active updates on the car repair through text. Friendly and knowledgeable estimate. Upfront timetable with total cost, very nice touch. Friendly staff with professional flare. Highly recommend and use Able Auto in the future for my needs.
From start to finish, everyone that I worked with at Able Body Shop was kind, courteous, and professional. I was sent regular updates of the status of my repairs and they ended up finishing it early! On top of that, when I got in my car after picking it up, the interior was cleaner than I had left it! A definite bonus to an already great experience. I will definitely be using Able Body Shop again in the future!
I took the truck in for warranty repair 7 years after the original work had been done. I have to say I was skeptical they would repair on a lifetime warranty but Shane took a look at it and they got the truck right in and fixed it. Not only did they repair that work but they found something else I didnt even know about and addressed that!When Able says they have a lifetime warranty on their work they mean it. I have never had another business honor their lifetime warranty until Able did. Highly recommend this shop for any body work needs.
I’ve had my truck serviced here a few times (I’m a good driver I swear...) and every time Able has been very helpful and kept me up to date with the process. Chloe, Kim, and Shawnee all helped in getting my truck back to mint condition. 5/5
Had to take vehicle in for repair work on the bumper, and through the entire process they were polite, professional, and answered every question I had. Work was done exceptionally and on time. They also communicated the process on the vehicle making it easier to plan accordingly for pick up of the vehicle.
I just picked up the car, it had been in an accident. Everything looks great. Their communication throughout the process was outstanding. Friendly employees to top it off. I would use them anytime needed and will refer friends their direction.
Excellent body work. Excellent communication from time of estimate to day of pick up. The front office staff are friendly and knowledgeable. Chloe was especially helpful on a Saturday morning. She found my car and found my wallet in the back seat where I left it.
They did a great job! They updated me every step of the way and even picked up my car and dropped it off and it was done because I was out of town and I came home to it very clean. Will definitely be using them again!
Excellent job, truck looks great!! Repair completed on time and I was kept updated via texts during the whole process. I would use Able again and recommend them to family and friends!
Incredibly friendly and stellar service. Great attention to detail. Overall very kind and straightforward about the work needed. So far everything is working well. Impressed.
Able was professional from beginning to end. I received regular text updates and quick answers to my questions. The work was completed in time and was very well done! They even cleaned and detailed the interior. It’s like we have a new car! We would definitely come to Able again.
On my GMC Acadia, I had front bumper, tie rod, alignment, body repair and paint match paint job done by Able Body. My drivers door was not opening and was rubbing on the fender and chipping the paint as well. They are very professional and did an excellent job. I have also had body damage and paint match done on my 2003 Ram truck that has a strange color to match. It is gray with a gold metallic in the clear coat. They matched it perfect. **Excellent Work!
Took my car to Able after an accident because it was one of thev2 recommended shops for our insurance, and convenient to home. They were professional and courteous and kept us informed throughout the process. Would likely recommend this shop to other local folks who need repairs.
The estimate process was quick and easy as was the drop off and pick up of my vehicle. Everyone has been friendly and knowledgeable. I loved that they gave me text updates throughout the repair process so I knew exactly where they were at. They were done when promised too.
I’m actually very happy with the customer service here! Normally I would just talk about the product, but let me speak about professionalism and customer sincerity this place had for me. At first I was upset because my car wasn’t coming back to me on the original return date and got pushed back at least 2-3 times. But when I took a step back and realized that the company cannot control how fast or long parts can take to get there, I then realized that they still took the time to update me weekly, if not several times within a week. Shonnie (Sorry if I misspelled it!) really made me feel like I wasn’t forgotten at the very least! I do apologize for how short I was with the first check up I had with you, but I really do appreciate how dedicated to the customer you guys were compared to some who just wait last minute to call! Again thanks for everything and I hope the industry continues with this amazing trait!
I finally purchased the car of my dreams when I moved up here to Alaska, a Subaru Outback. One day while I was at work it was hit and run with a few other cars. A huge bummer as this was my first new car and at only 3000 miles it had massive damage. A wheel was sticking off the back at a 30 degree angle and both rear quarter panels were pushed in. I thought it would be a total loss. But the fine folks at Able made my car look brand new again. Two new rear quarter panels and rear bumper as well as lots of paint. The blend between factory and new paint is indistinguishable (seriously I can’t tell where the new vs factory paint is). And from what I can tell no bondo in their either. This is the best body shop I have ever used. If you have a Subaru and want it repaired right this is the place to go.
Able Body Shop was professional, did excellent work and had consistent and clear communication. This was my first time having body work done on a car and they made it very easy to navigate the process.
I am not a consumer that ever posts frivolous or misdirected inflammatory reviews about a company or their product. This review simply reveals to you the exact nature of tribulations I experienced in taking my t-boned vehicle to Able Body Shop on Dowling Road.An individual from the shop insisted that because I had aftermarket hardware installed on my vehicle, that was the cause of the mechanical failure, not the car accident. The cause for the mechanical failure was indeed not due to the accident, but the specialty shop confirmed that the vehicle had OEM parts installed on the vehicle. The OEM parts did fail. It is very frustrating and confusing to have someone tell you information when they have no idea what theyre talking about. To tell a degree holding electrician that something is wired incorrectly, although it has worked properly for quite some time, to deny to the insurance company any work looking into the matter (I got the technicians work notes afterthefact), and to NOT inspect the underside of a vehicle after a T-Bone vehicle crash is ridiculous. An extreme prejudice existed the entire time in which an individual at the shop discounted the quality of my vehicle merely because it is of a foreign manufacture. He also repeated to, indirectly, act if I was some ignorant child that didnt know anything about cars. I have worked on $300m airplanes, owned 6 cars, and I am currently working towards a PhD. It is sad when doubt and disrespect creep into the world of the service industry.Do not leave parts of MY vehicle that EASILY identifiable, on my dash. Wet sanding should be completed thoroughly, and perhaps you may need someone else to check over the painters and mechanics work after they complete a job because there were issues all over the place. I got into a car accident in December of 2018. It is now the middle of March.I am not sure who ordered the wrong bumper, but it is very frustrating when someone has the lack of attention due unto their job. I worked as a mechanic, and my bosses would hit the roof when someone ordered the wrong part.Wet sanding due. The undercarriage was not inspected, another shop found leaking oil, transmission fluid, a faulty air compressor, and a steering gear going bad.They said they would call me or send me text updates about when my bumper would come in, but they only sent 1 text early in the week. They FAILED to call me and tell me that my vehicle would not be ready before the weekend. I called them on Friday to see if it was ready, and they told me the bumper still had not come in after 2 weeks. It is ridiculous that you could not inform me of that sooner in the day, before a call was needed from me.I would never go to this shop again. I would never tell any of my friends to go here. I would advertise to NOT go to able body shop.
Fixed my whole bumper. Looks so perfect! Thank you guys. You guys are the best! :)
I cannot say enough good things about my experience with Able. They went above and beyond to get my vehicle repaired on time and done right.Excellent communication, always proactively providing updates and status reports. 10 out of 10!
These guys are kind, caring, transparent, and most importantly they do great work. While I did have to return for a minor mechanical correction this in no way detracts from how well these guys work and treat their customers. My only other complaint is that the workers dont wear masks.
Best body shop in town! Chloe was very helpful and kept me informed with every step of my repairs. 🙌
Able has continued to be the go to for my family and friends. They offer a great service for both customer and vehicle. Able will continue to be my first choice.
Awesome customer service. All the employees are willing to help, easy to talk to and are super knowledgeable in their craft. Was in an out in a day. Would highly recommend.
Able Body Shop did outstanding job repairing my truck. Very professional service through out the repair. Thank you for a job well done.
My GMC 2500 finished on time as promised and they were very friendly. As far as work quality, appears to be exceptional. Only time will tell.
They were fantastic. I had several claims going at one time, they are the only ones that reached out weekly with updates. Works was completed on time. They were flexible with pick up, and extremely helpful and cheerful, despite all the chaos caused by the pandemic.
Great service great price I didn’t want to drive my car away it was so clean.
I was very pleased with the work which was excellently matched on my car. I have been with Able for many years but as alway I am super super please with my car. I will tell everyone about how excellent u r. In passed had to do much fender and repairs and it was top notched.
Really great experience with Abel! The gentleman that gave me an estimate was very pleasant! Their updates were great and they got my car done extremely fast!
I had two total losses this year (2020) within a few months of each other. The employees here have made these experiences the easiest for me. They stayed in contact, were responding quickly, ready to help, and were respectful towards us. We not once felt like they just wanted our money, and they treated us like we matter
This was the fastest that I have ever had repairs done.They exceeded my expectations and were very easy to work with.
They Sent me a text updates every day to let me know what stage of repair my car was in. They guaranteed my car to be ready on a specific day and it was. They also made returning my rental car extremely easy. Rental facility was already closed by the time that I picked up my car and they were wonderful about letting me drop the car they’re leaving them the keys and having them return the car for me. They also ensure that I would not get charged extra days. Car looks great and I would definitely recommend them to anyone needing any type of repair work in the future.
Complete vehicle assessment done after being hit by another vehicle. Very fast and efficient. Able Body Shop works well with me and the Insurance Company
Great company to do business with. They have a great attitude and quality work.
We took our truck in for a minor dent and scratches from a accident. When they called us to pick our truck up there were still scratches down the side, they told us “I don’t know how we missed that”. So anyway they kept the truck for a few more day called us again saying it was done. We went in to pick up the truck did a walk around and guess what the scratches were still there. When they tried to start the truck it would not start. They admited to cold starting our truck “a diesel FYI” and moving to the front early in the morning it’s was also -3 degrees that morning. The coils are shot engine damage is still unknown as we had the vehicle towed to another shop. They refused to let us speak to a manager or owner and got very defensive and rude. They initially admitted they dint fix the scratches and that they cold started the truck which caused the damage, insurance said they were responsible for those damages at this point since it was there neglect not the accident that caused the current damage to the engine, since that conversation Able has retracted on causing the damage and we are waiting on a investigation to determine liability. Still Able still will not let us speak to a manager or owner.
The customer service from the shop was amazing. My vehicle was hit by a drunk driver and had extensive body damage. Able called regularly to update me on the progress of my vehicle and was very nice everytime I interacted with them. The work on my truck however was not good at all. Had to take my vehicle to a different shop to fix parts that able had “replaced” . Nice people at the shop but horrible mechanics.
This is the only shop that has gotten my car back to me on the date they informed me of. They are super friendly, Claire had amazing customer service, kept me informed of everything, and were even willing to go above and beyond to make sure my car made it to me when it was done.
The craftsmanship was a 10. The communication with the customer superior. So happy I selected them. Thanks Tim, the body and paint craftsmen and the great office staff.
Great customer service, prompt and super friendly. I couldn’t ask for better service. Thank you.
I worked in an automotive service department for more than 10 years, so I have a little bit of insight on what a well run body shop and service department looks like, and these folks are top notch. Ive only been in Alaska for about a year and a 1/2 and its good to know that if I do need a body shop I found one of the best ones Ive been around. I hope I dont ever have to go back to have my car fixed, but if I do Im very happy the know that theyre there to give me a top notch experience and getting my vehicle fixed. I would like to single out Chloe one of the advisers as being extremely professional in not only are face-to-face interactions, but also in keeping me updated every step of the way. Able should be proud to have her
My car was done quickly and way ahead of schedule. They were extremely helpful throughout the whole process and I’ll definitely be back if I ever need more work done!
As usual, Able did a wonderful job and certainly did their best to minimize the down time.
This review is for their work on body shop! My car was accidentally backed into by a friend they quoted me 5k for the repairs and ended up being a little cheaper using USAA as insurance. They sent updates on the vehicle via text messages. They repaired it 3 days earlier than expected. The paint job is good and you can’t even tell it was hit. All staff was generally friendly. For the most part I spoke with KIM and she was awesome! The only thing is that they returned the car on E (which is no big deal) just make sure you car has plenty of gas before taking in. I think mine was rather on the empty side and with them turning it on and off for repairs that’s why it left me in E. Excellent work. Great customer service.
Totaled my car, didnt regret choosing this body shop. Very professional and friendly. People there actually care about you and your vehicle. Ive met a lot of the staff there and they really have god customer service, even through the phone, they wont leave you hanging
Staff communication was clear and concise, extremely helpful and considerate of my needs. Highly Recommended
I really like this company they text me or call me every day to let me know how my car is doing. I really appreciate it cause I don’t have to wonder what’s going on with my car.They did a great job on my car!!!
Very professional customer management systems and communication. Fully informed through out, no surprises.
Only inconvenience was they were finished early. Nice people, did a great job
Extremely professional and friendly staff a pleasure to work with!
Fast fair estimate and quick approval as they worked with USAA directly. Great customer communication as they kept me updated throughout the repair. Finished ahead of the schedule and the work was so beautiful it almost made me cry. Left the rental car at the shop and they returned the keys for me. I would definitely use them again but hope to not have to.
Great communication and updates provided regularly regarding progress. Results are perfect. Would definitely use Able in the future.
The whole staff was friendly and courteous and kept me well informed on the process of my car being repaired and they even got it done earlier than expected
They were nice, friendly, and appear to be well organized. Frankly, nice to work with. However, the workmanship leaves a bit to be desired (poor masking line in one place) and they have dropped the ball horribly on some other issues, all regarding the wheel, so it may be a surprisingly inept wheel/tire subcontractor instead of Able Body Shop themselves, but dudes, loosing my wheel cover, not installing my TPS sensor, and not being able to find a readily available tire on the first try are just plain bad!.An update: Able Body ordered and has now installed the missing wheel cover and cleaned up the trim (It took about 20 seconds). Obviously, they take their customer satisfaction seriously. Thank you. I still have to get the TPS sensor installed by the Mazda dealer. Well see how that goes in three weeks when I get in for their earliest available appointment.
Rock solid service! 10/10
Able did a fantastic job repairing my vehicle. They finished on schedule and kept me updated via text as the repairs progressed.
Body shop is good but hard to get out of
Always take my vehicle to them for any collision repair. Professional, and detailed. Will follow up on their repairs as promised if an issue does come up
They do a really good job having your car look like you brought it from a dealership!!
I contacted Able Body Shop three weeks ago and requested for one of their estimators to take a look at my car. Ms. Hernandez was able to fit me in that afternoon, whereas I thought Id have to wait at least a week. I explained that the woman who hit my car agreed to pay for the repairs out of pocket, instead of processing it through her insurance company. Ms. Hernandez listened with intent and answered all of my questions. When I arrived to the shop, I was greeted immediately with a smile. I was in and out of the shop within about a half hour. Although the woman who hit my car has failed to fulfill her financial obligation, Ms. Hernandez has kept me in the loop, anytime she received contact from the offending person. Above and beyond that, she also remembers who I am when I call or email and all of the crazy details of my situation.As consumers, we all know it is extremely rare to find service like this. It has been a long time since Ive seen the levels of professionalism, courtesy, and competence that Ms. Hernandez displays in her normal, every day routine. She does this while treating her clients like they are better than family; and clearly, she has exceeded every expectation I had about getting my car repaired.Ms. Hernandez deserves the highest of accolades! Five gold stars all the way!
Top shelf!Efficient and streamlined is correct. Constant text progress updates throughout the process. Excellent job on the repairs. Able, the insurance company, and the car rental agency all worked in conjunction together for a no-hassle experience. AND a vehicle detail cleaning. Very impressed.
The team was very professional and service oriented. My truck looked good as new. I had a minor issue with bumper alignment when I picked it up and the manager scheduled me in the next morning and fixed it promptly.Based on the volume of vehicles they repair the customer service team is very busy. Start a text message inquiry thru their website and you will receive responses promptly and avoid on hold time.
Every aspect of the process was great. They communicated clearly throughout the process. I opted in to the text updates so I knew the stage my car was in as it progressed. Every staff person I interacted with was polite, competent, and professional. I hope I don’t need body work again, but if I do I’ll return to Able body shop midtown.
Very professional & great customer service . I received my vehicle on time & they did a fabulous job!
Able Body Shop did a great job on my Ford Escape. I wish it could have been a little faster, because I had to pay extra for the rental car. I wont schedule it over a weekend again. I was impressed that the front dash and front floors had been cleaned and vacuumed.
I was impressed by the level of accuracy with which my trucks repair work would be completed. Updates were provided every step of the way. The repair work was thorough and very well done. Highly recommend.
The service was great! Very streamlined and efficient. Able worked with the insurance company directly and took care of it all. The truck looks great and even has a little extra shine to it! Would definitely use them again!
I was rear ended and live in Valdez. There are no body shops here and had to choose one in Anchorage. I am very pleased with the work Able Body did on my car! Everything looks good as new!! Great job! Special thanks to CHLOE and SHAWNEE who communicated with me on a (nearly) weekly basis giving me updates on the parts arrival and estimated completion date. That was more than I could have asked for! It helped ease my worry and anxiety over my car being far away for so long. Kudos to those gals! I cant thank them enough!
This is a top notch operation. Tim and Chloe are fantastic. The text updates are a nice feature. Never had to call them even once for anything. They were on top and proactive.
Amazing work and very friendly service.
Great service, finished ahead of schedule and it looks fantastic.
Someone hit my truck and their insurance 100% covered paying for the damages. Able body shop was quick, friendly, and very easy to work with. I had a pleasant experience taking my truck to get fixed there, I appreciated the suggestions they had for rental car companies and the swift communication on updates. Hertz was able to pick me up from their location to take me to my rental car and I was able to leave the rental car keys with Ables when my truck was completed. They also worked great with my insurance claim changes and I would highly recommend them!
Got the job done with great service.
Alot of accessories
Able Body Shop was a preferred body shop by my insurance. This shop has poor communication and service was not what I expected. Greg, appraised the damages on my vehicle and said it was a 4 day fix but ended up being a 6 weeks fix on my vehicle. Also, mentioned Able Body Shop is a high quality shop of Anchorage with certified tech and great customer satisfaction rate. Also, the project manager was comparing my 2019 Toyota Tundra with an older 2017 Toyota Tundra due to similar accidents. My right bumper was not fixed properly and overall I would not go to this shop ever again. Tried to address my concerns with the project manager but did not want to fix the bumper correctly. So left the shop not satisfied..
I went in to get the estimate done, and was informed at this time I would hear back from the front deck people to set up a day to bring in my truck. I was told it would be a one day turn and burn unless they found further damage. The only thing that needed to be replaced was the front bumper. They called and set up a date to bring in the truck, and I dropped it off that morning. They said they would let me know when it was done. Checked with them mid afternoon and they were just starting to look at it. Once they got the bumper off they realized they needed to order more parts for it. I complained to the front desk lady, and she said they were really busy and that is why they didnt get to my truck sooner. I asked her why they had me bring it in if they didnt have the time to look at it. They have the truck for a total of 3 days, and when I got it back they didnt adjust and tighten the fog light down so it was hanging loose in the hole. I had to bring the truck back in again to get that fixed, which took them all day. The communication was terrible throughout the entire process. I use my truck for work, and I didnt line up a loaner since I was told it would be a one day turn and burn. If I would have known how long it would take I would have gotten one. I will never bring another vehicle to them ever again.
I appreciated they called frequently to provide updates of the status of my cars repairs (including Christmas eve). Office staff was a delight to work with. The repairs turned out great thus far. Only complaint was at the time of pick up (granted they were very busy) I felt rushed out the door with no review or explaination of the repairs which left me uneasy. Overall I would recommend Able to my closest friends and family
Small issue with RF fender on my 2018 Jeep Grand Cherokee Summit. Able Auto Body handled it at no charge as part of an earlier accident repair. Took care of it in one day-important since we are a one car family. And, my car was sparkling clean and smelled like new again. Very pleased with service and attention to detail.
They did an amazing job 100% recommend taking your car to Able Body if work needs to be done. They kept me updated about any changes every day and were very on top of communicating with insurance.
They did an amazing job fixing my rear bumper! The estimate was affordable and the staff was very friendly and professional. I would recommend them to my family and friends!
Able Body shop...they are friendly and always there to answer all my questions. This is the 2nd time I had my vehicle fixed with Able Shop. First time...was over on 76th also Able Shop. They did a good job too, this time my car was fixed with the one on Dowling road. They too did a good job, looks like nothing happened to my vehicle. I recommend them to anyone.
Excellent service! They kept me informed via text through the entire process of the repairs and was willing to stay open after closing long enough for me to pay & pick up my vehicle. I was happy with the results; my vehicle looked like it came straight from the dealership. Thanks Able Body Crew!
After backing into a parking lot concrete barrier, I went straight to Able Body and called my insurance company while sitting in the parking lot. Able began a claim, ordered parts and set up a repair date, all within an hour after my accident. I was heading out of state and Able Body arranged to pick up and drop off my car after the repairs. I’m not experienced with needing a body shop so not sure if two months to repair my car was standard. And a couple of the replacement body parts had been pre-painted from the factory and didn’t quite match the rest of the car. But Able gives a lifetime guarantee for their work and I have the option to bring it in when I return to the state. I appreciated that they kept me informed as the work proceeded. I would highly recommend Able Body.
Took my vehicle in & was given an estimate, I asked about the brush guard being replaced & was told it didn’t need to be. Well I know once metal has been bent it has been compromised therefore it won’t be as strong! I was told the repairs would be 2 weeks then I get a text that it will be 3 weeks since they have to replace the brush guard & of course the price is higher. I go to get my vehicle & I have a cracked windshield that I never had any cracks in it before. I did have a couple chips, so I get the manager Kalic & he said come back tomorrow so I did & I see Brandon. I pointed to Brandon the windshield & the bumper that wasn’t repaired correctly. Also showed him that my back seat was dirty, I don’t have children at home & no pets my vehicle was clean had 3/4 tank of gas, picked it up I had 1/4 tank of gas & 60 EXTRA miles put on it! I was told they would replace my windshield & repair the bumper that wasn’t repaired right on their dime but come to find out they lied, & Able put a claim in with my insurance company for the bumper denied paying for my windshield!! Very poor customer service!! I will say Shawnee at the front desk is very pleasant, & I wouldn’t mind offering her a job!!