Nice people, picked up a couple of games.
Dave the manager gave excellent customer service. I stopped shopping at Gamestop for a while, Dave can expect my continued business.
This is a fairly large one compared to be there. Nice and polite staff. Willing to help with most needs and /or issues.
The person was very helpful I would recommend the store
This store regularly has a large variety of merchandise being a 50/50 store. I always enjoy my visit.
I really appreciate the assistance I was given by a few associates while I got a switch for my husbands birthday. Im not a gamer and I have no idea what I needed but these guys helped me figure out what I needed and why I needed it. They were also very patient while I couldnt decide between two colors of something lol I look forward to coming here again for the next holiday!
Great customer service
The employees are very friendly, courteous and go above and beyond. They also do a great job with keeping things sanitary and in a time where thats crucial its just adds that but of icing on the cake.
I would give them more stars, but the fact that no one picks up the phone while they are open has lead me to this rating.
They rearrange the store pretty often but the staff are helpful and nice.
Called last night right before they closed to have an item held. The guy who answered was awesome. Went in today to pick up item, guy working now tells me they put my item back because they only hold them one business day ...... that would have been today ...... thankfully my item has not been bought yet. Why are people so disrespectful lately?
Store is clean and organized. Went here recently to trade in a ps4 for a pre-owned 1TB xbox one s for my son. The trade in was quick and the employees were friendly and traded everything in with no issues. Although, after coming home plugging in the system and starting it up we discovered that we had gotten a 500gb xbox instead of a 1 TB xbox. This was a bit frustrating for us seeing as we paid an additional $75, the box was labeled as a 1TB and the receipt reflected the same as well. It was pretty clear that there was a mixup when the console was packaged for resale. I called the next morning and spoke with the store manager. She was friendly and apologetic. Took down my information and called me back quickly with a solution. That is a just good customer service. Even though there was a mix up and we didnt initially get what we wanted the problem was rectified shortly after talking to her.
Walked in to grab a new PS4 controller because my old one suddenly cracked. Shane was super helpful and helped me layout some of the price differences and what I would like best. He was also super talkative and willing to just be kind. I had a great experience
Love this place! The people are nice and its a fairly big store. Offers games, keychains, figurines, other collectibles, and much more
The didnt ask me about my sell phone, didnt tack on any power up rewards, didnt badger me about pre orders. Just how a video game store should be. Camelot331 would approve.
GameStop, always my go to for games and collectibles, the Amherst NH location is a favorite because its bigger than most other local ones and the staff are almost all very nice with great personalites and willingness to help
Purchased accessories over the years and I always get the warranty. Its supposed to be either bring it in and get it replaced or they order you the replacement. Been left hanging multiple times now.
Really well stocked with games and cool merchandise. They carry clothes, pop! figurines, novelty socks, bags, and all sorts of toys along with the usual electronics youd expect. Great place to just go in and walk around and see what jumps out at you to buy.
They must be deaf or something because they dont answer the phone they ignore calls its so rude who does that 😒
Great service
Its a GameStop, they have the same stuff that all the GameStops have, the people there are pretty much the same as all the other people and every other games do you ever go to, theres nothing really different about it, its kind of the McDonalds of the video game stores. I mean if you really want to pay a lot of money for collectable game memorabilia and tacky video game figurines and other related things to stuff your shelves with, then have at it.
The team that works here is really great, theyve helped me on many occations and you can tell they are fans of the games and licenses they sell
Didnt have exactly what I was looking for, but they called another local store and had them put the only copy of the game within 100 miles on hold. Above and beyond
Nice clean store and friendly staff
The guy working was very helpful. I really appreciate him taking his time showing me and explaining some of the new products. Will definitely be going back to this store while Im here New Hampshire.
Best Gamestop ever!! The personalized service here is amazing. I live in Nashua only about 5 miles from some other gamestop locations but I travel to this one because of the wonderful associates who work here. They always answer all my questions and never give me any snarky attitude. I highly recommend them.
Its great for a Game Stop. The staff is knowledgeable and able to keep the line moving even when its busy.
This is a pretty large location. Lots of other stuff besides just games too.
Knowledgeable stall, helpful, low on amiboo selection. Lots of cool gaming odds and ends.
Awesome Place wicked cool staff always willing to answer any questions about anything game related and accessories as well.
Love GameStop says have lots of games at great prices
A quiet place with a decent staff. Very good on the phone, and happy to walk you around to help you find a particular game. A bit out of the way, but a good option with wide selection.
I generally havent had good experiences in the gamestop franchises. Kids here were helpful, funny and made this a great place to pick up a quick game and used controller.
Its to bad games are mainly going digital.. I used to love going here.. but online shopping is killing them
Staff is always helpful and nice at this location and they always seem to have what I am looking for.
Its a big store. Clean and well lit. Ive only ever been to this location twice, but the staff seems nice.
They are unkind and when i asked a question about a PS2 memory card they said that didnt have any when they didnt even look, i called two other and gamestops they actually looked and they said that they do have them, and guess what, they were actually nice to me. The person working here on May 19th needs to either get fired or teach him how to actually be nice. This isnt my first time experiencing this as the workers here are always mean.
Very knowledgeable staff. Always willing to answer and help
Average GameStop. Some workers are great, some of them suck. All depends on the day.
Excellent customer service. staff very knowledgeable in products sold. good prices for 2nd hand games and has all new games available as well.
Game stop Rocks!
A lot of room to move around the store, compared to mall locations. Prices are higher on certain items you may be able to find elsewhere, like hatchimals and pokemon figures. However, they have a large selection of collectables and plush for gamers that you may not find as easily!
Always got answers to all my questions great people there
We bought a refurbished turtle beach stealth 700 headset for our xbox one, including a warranty. A few days into using our refurbished headset, one of the speakers started cutting out. We didnt have time during the week to return the item, so we went in on the 7th day of owning this product and we were told we couldnt get our money back, we could only do an exchange for another headset that is exactly the same. However we were told at this GameStop we could return the product within 7 days for money back or exchange the product within 30 days if we have issues after the 7 days. We are very unsatisfied with our visit.
Great place. Theyve got whatever PS4 game you need. Knowledgeable staff, too.
Been in twice. Staff are knowledgeable and friendly, the store is clean and organized. I will continue shopping here.
Mediocre service. Say they will hold an item for you but ends up selling it from time to time. Staff are very sociable so will give you their opinions on games others will just say I dont know.
Very good store. Staff was very helpful and attentive.
If you like gaming, and you like stopping, then GameStop is it where you need to go now
Gamestops inventory keeps growing. Great selection of new and preowned games. Knowledgeable staff. They greet you in the store and always offer assistance.
Good to grab games without waiting for delivery.
Staff genrerally knows what theyre talking about. They are attentive and helpful.
The new staff there is great
In all my time of going to that particular store location,I myself have had nothing but good experiences and the staff were exceptional at helping me with any and all my questions about any deals to be had or just simply a question about the newest games out and whether they thought it was good or not so for the employees of the 101A Amherst store they definitely deserve 5 gold stars in my book......
Nice store with great customer service.
Worst experience Ive ever had. Quoted me a number that was three times what they were willing to offer me once I drove all the way to the store. Two tongued thieves. Dont even bother.
Great service great selection great stop for sure.
Big, bright and clean store. Has lots of games in stock and decent prices.
Real good selection of games for every system ie.. wii_ Wii u_ Xbox 1 and 360, switch, PlayStation, 1,2@3 ds and even GameCube. Good prices and also let trade in your older games towards new ones.
Super clean nice open store easy to find everything.
Expensive for what you get and they dont give you any money back for trade ins
No one should be going to a gamestop anyways, whatever you need this store wont have it in stock
I went there looking for a gaming system, I had my mind set on something. The girl at the register tried to upsell and lost the sale. I Had a set budget for Im not much of a gamer as I was years ago and wasnt spending more.. Next time dont mistake people for idiots like they dont know what theyre talking about trying to make an extra $10.
Think Geek and GameStop in the same store! Genius!
Kids love it... friendly, clean, organized.
Nice people, awesome stuff in the store, great deals, but a long wait time in line. :(
Friendly customer service as always. They were exceptionally nice to my daughter getting new Wii game
You have to buy DS games for 20 dollars.
Good selection, friendly staff.
Good prices, helpful friendly staff
Usually just browser in here but Ive never had bad customer service when buying anything
Employees seemed rude today which isnt an experience I usually have. It was on August 13th 2019 at 5pm
Staff always friendly!! Great customer service!!
The manager said she wont tell us what she had so we cant figure out when to buy it then they call me a kid and i am in my 40s and didnt let us buy it
I always come to get my games and its great but today i went there and got mlb 17 and its a freakin deffective copy gamestop plz
Always had a variet of things and sales.
Good, but any games for older systems are way overpriced and they have stuff that is just so horrible, such as Fartnite.
Typical gamestop. Staff are nice. I wish they would cater more towards PC gamers though.
Good selection of games. Awful trade in values for used games, consoles, etc. Better off selling your old stuff online
Not store and helpful employees. I hope GameStop adds more to keep them around.
Excellent sales and super knowledgeable staff regarding games.
I bought 4 used xbox one games. It was 4 for $20.
I need to share an extraordinarily negative experience that I had with this store and one of its employees. Fellow by the name of Kevin was my cashier, seemed like a good guy. I came in to trade in my ancient model xbox360 in the hopes of purchasing the coveted xbox one with what I could get in trade... I put forth my old games, saving a few for the backwards compatibility updates. When we got to my console, he told me he could get me more money for the components alone and that he could dispose of the core system himself... what a nice guy right?It wasnt until later on the next few days I began getting charges to my xboxlive account. whoever was using my account was purchasing old 360 games and messaging my friends telling them to extort me for $250 or the purchases would continue. I did my research and the same xbox 360 console that my friend Kevin had been so eager to dispose of had been reactivated at an IP address in the greater manchester area... I have since filed a police report with the Amherst PD. I gave them all of the information I had, including IP addresses, evidence of stolen funds and a listing of the digital items stolen, including the name of one very curious Gamestop employee named Kevin, who when I now look back and reflect on our dealings, was acting in a rather shady way... I have purchased 1 console from this location including numerous games, I have also used Gamestop exclusively as a company in the past; purchasing two consoles and games in the past few months. Regardless of whether my suspicions are correct or not, my trust in this Gamestop and others has truly been shaken, and I will not be doing business with them again... Buyer beware.
In and out, no problem.
Great selection of video games and video game themed items
Bad the video player not the vive but the other be headset was broken
Decent Prices, salesperson was a little rude and pushy
Great customer service
Has everything you might need. Just hate walking in and never being addressed if I need help with anything. Cashiers always just hide behind the counter.
Great selection, knowledgeable staff. Unfortunately, the VR demo unit was not working at time of visit.
These guys are great, always helpful
Got some sweet Mario Christmas ornaments
Staff was very helpful..
Vast variety of games n consoles
Good if you need cheap used games for kids
Very bad customer service.I wanted to make a cell phone payment and no one knew how to enter the payment into the system.This I was told after standing there for literally 20 minutes
I honestly wish I had just gone to best buy this evening I seriously hope their DM calls me .Rude staff completely non knowledgeable of the products they sell . Nothing but issues with GameStop .
Great prices for used games