user
Wayne Larson Collision Spec
2017 E Lincoln Way, Ames, IA 50010, United States
Appearance
Wayne Larson Collision Spec

Comments
Sh
Review №1

Outstanding customer service! They went above and beyond repairing my car from an accident. If all auto repair businesses operated like Wayne Larson, this world would be a much better place. Honest and has their customers best interest at the forefront. Highly recommend!!

Sh
Review №2

The work they did on the exterior of my vehicle was great! The detailing inside they said they would do was awful. There are streaks all over the insides of my windows, windshield, and display screen.

La
Review №3

I cant say enough good things about this business. They were professional yet personal. They were accurate about the estimate and amazingly prompt with how fast they got my car done. In the meantime, I had a rental that served me perfectly. Thanks Wayne Larson. You are number one in my book and will be my go to and recommend from here on out.

y
Review №4

Very disgusting experience! They did very unprofessional jobs. I take my gf’s car to there and they did bad job. But I can accept that because I just unlucky to find this body shop. (That’s mean I need find another body shop spend the same money to repair it perfectly) The really bad thing is they made my gf’s car get another new scratches when they did repair. Those bring us over $1000 damage. We pretty sure there are no those scratches before we do repair. Many friends and another body shop people can prove that. They find many excuses and deny that even we have video for the car before do the repair. They are really rude and irresponsible. They are the only business I have ever seen to drive customer. Obviously it’s not a good choice to do repair here.

Sh
Review №5

Great customer service and friendly atmosphere!

Be
Review №6

Yes, yes, yes. If you want your car to look great, no matter what the damage, go to Wayne Larson. The staff are courteous and helpful. My body work was completed in a timely fashion and the car(s) look great. Thanks again!

Ma
Review №7

In my opinion, Wayne Larson Collision is the best place in Ames to take a torn up vehicle. The staff is extremely knowledgeable and friendly, they even helped me deal with the insurance company! When I took my car there, they got it fixed and returned to me way earlier than the expected date given to me. Pricing is extremely fair for a local company. I highly recommend to all!

No
Review №8

Excellent repair work. On time and looks great. They were friendly and easy to deal with.

Om
Review №9

Wyane Larson and his team did a fantastic job fixing my car! The service was excellent and the communication was top notch. I would recommend Wayne to all my friends. Thank you for a very pleasant experience.

Ki
Review №10

Best place in town to have your vehicle worked on. They give free rentals so you dont have to bother with your insurance company. I always use them when I have an accident. Highly recommend.

Al
Review №11

They did a great job fixing it, will be doing business with them again

Br
Review №12

I have never been so dissatisfied with an auto body shop. My car had gotten sideswiped and the insurance company suggested this place. My car was there for over a week, and honestly, Im more upset about how it looked after their work than before I took it in. When they painted the new rim they painted it while it was on the car. Who does that? They over-sprayed onto my tire, brakes and calipers, and then painted the center cap too. They replaced the mirror but failed to put it in correctly. So, when I was picking it up one of their employees tried taking a screwdriver to it and ended up making it worse by tearing the seal. They also painted the mirror and over-sprayed onto the bottom back half of the mirror. I would not recommend this place to anyone.

Br
Review №13

I have purchased 6 vehicles from them over a 10 year period. Very pleased with the service and after sale experience. Has also done excellent work on several company trucks.

Ja
Review №14

My car seems to be a deer magnet as of late, and I received GREAT service from Larsons. From immediate towing of my car to the shop, loaner car provided, efficient fix to good as new condition. They worked directly with my insurance company and I did not have to get involved after the initial claim.

Tu
Review №15

Possibly the worst choice you could make if you need collision work done on your car. The people are disrespectful. Their work is shoddy. And the worst part is that they are total crooks. They will try and lie and do whatever they can make up, and then threaten you if you do not pay their ransom. It is obvious that they are in the wrong business.

La
Review №16

Wayne Larson and Dane have repaired two of cars this past year and they do excellent work. I wouldnt go anywhere else. They are the best!

Bo
Review №17

I had major damage to the right side of my 2015 GMC. The guys did a fantastic job of repair. You can not tell it was even repaired. Service was great and it was ready for me when then told me it would be done. Definitely recommend them.

Da
Review №18

I had an encounter with a deer in my pickup, and I took it to Wayne Larson Collision Specialists for various body repairs.Bottom line, other than the vision of the deer engrained in my head, my experience at Wayne Larson Collision was courteous, professional and the truck was repaired to my satisfaction.Theyre really nice, friendly people and will certainly do what they can to get your vehicle repaired when you have the need.

Me
Review №19

For anyone that has to get their car repaired. The timing and circumstances arent always the greatest.. And the treatment I got from Wayne Larsen collision center didnt give me any less stressed. On arrival when I droped my car off. The woman behind the front desk was extremely condescending and rude. When I asked questions. Then When I was given my loaner car it was only at a fourth of a tank. In which the woman behind the desk and I agreed. Upon returning the vehicle I filled it alittle over a fourth of the tank. Then I received a phone call saying that I owed them $15. When I called back explaining that simply wasnt true they were extremely rude. Recommendation dont go to Wayne Larson Collision Center! They are crooks and are definitely lacking in the customer service department.

Ni
Review №20

Very fair and honest place!! Wayne has help me with all of my car troubles and I wouldnt go anywhere else. I recommended Wayne Larson Collision to everyone! Hands down best place in Ames.

Cr
Review №21

They do great repair work, but in order to buy a car from them, you have to have all the cash up front or else you cant take the vehicle.They sell salvaged vehicles, so you cant even get the bank to help you with a loan for them

Li
Review №22

I went there today to pick my repaired car at 7:50 am, and saw someone bring two big hunt dogs to the shop. Waited till 8:00, the shop was open. However, when I opened the front door, the dog immediately showed up, barked and chased after me. I had to run away and close the from door. Guess what, when I finally got into the shop, no one said sorry and pretended nothing happened at all. Horrible experience!!

Je
Review №23

You guys do a great job thank you

De
Review №24

Very accommodating, fair pricing, and helpful in a timely manner. I would highly recommend!

Ma
Review №25

Easy and fun to work with, Warranty work was done fast with no questions asked. I would refer WLCS to anyone.

Pa
Review №26

Always take great care of car body work for a really bad driver, like me, lol. Usually loaner cars available and usually have coffee, oatmeal cream pies and mini candy bars

Ji
Review №27

Took them what seemed to be a very long time to fix my car, then they forgot a part when I picked it up, so they had to special order it and replace it the following week.

Information
13 Photos
27 Comments
4.1 Rating
  • Address:2017 E Lincoln Way, Ames, IA 50010, United States
  • Site:http://waynelarsoncollision.com/
  • Phone:+1 515-232-3000
Categories
  • Auto body shop
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:7AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations