Helpful employees with lots of information on getting a rental two thumbs up

Worked with Mike on a rust repair job on my camper conversion van. Mike is an honest man who does an amazing job. Good cominication as the project changed (as most rust repairs can) and it came out looking great. Would come back here again in a hearbeat.

Mike is great! We thought our vehicle needed a new fuel pump which was doable but when we found out on a Saturday that it was the transmission we knew we had to salvage the car. No where in Ames was open except this place we hadnt heard of on east Lincoln Way so I called what ended up being Mikes cell phone number and he answered on a weekend and told us we can simply drop the vehicle off there and come back at our convenience for a check! Easiest process with honest people!

Absolutely impressed with the work done to our car. Mike was more then reasonably priced. We are already planning the next thing we need fixed and these guys will be doing it. Would highly recommend this shop.

I got my bumper replaced after an accident, and am so glad I took my car here. The work was done quickly and Mike lived up to his reputation as a paint match expert! From start to finish the communication was excellent, and Mike & Sherri went out of their way to make me feel valued as a customer, and to ensure my needs and expectations were being met. Ive worked with several shops in the area and this experience was hands down the best!

Fair prices and very honest about costs and repair time. Mike went above what would be expected at other body shops. He also fixed some scratches that werent on the estimate or bill. Thanks for fixing up my Mini!

Awesome service! Our transmission went out and it was a total loss. Mike himself gave us $50 mor than scrap price! Thank you! HIGHLY recommended!!!

Wish I could give this place negative stars. Complete rip off. My car had broke down and my insurance had called for a tow truck. When the guy showed up to tow it into a repair shop, he said his place could get me in right away. So I said sure. Biggest. Mistake. Ever. They have unskilled workers under the table working on your car. They messed it up so bad, that after they finished fixing it, it had more problems then when it went in. I ended up junking the vehicle, I just couldnt trust using it anymore.

Mike Louis is one of the most honest car service shop that I have been to. Mike, the owner, is always helpful and the mechanics are experienced. The charges are very reasonable compared to other car service shops that I have been to. I sent my car there twice and will continue to do so if my car need to be fixed or serviced. Highly recommend Mike Louis if you need someone to look at your car. The con is that they always have many people sent their cars in so you might have to wait a few days till when they have time to do some fixes on your car. Call ahead to make sure they have time for you!

Awesome Mini Coopers you have. Doing a great job. Will stop by sometime.

As I was pulling into my home the other evening, my front left axle broke on my car. The entire front left corner of my car just sort of took a nose dive into the ground, and I just sat there for a second in disbelief. It was 5:30 pm on a Tuesday.I got out and looked at the damage to my car...I dont really know anything about cars, but I did know that what I was looking at was going to be expensive to fix. I called my insurance company and had them send out roadside assistance. Even though I wasnt technically on the road, I was in my parking lot, I wanted them to have someone move my car into a parking spot because I knew I didnt have the $ to fix whatever was wrong.Mike Louis called me on behalf of my insurance company...I was in tears at this time because I knew I wasnt going to be able to afford to fix my car. Mike listened to me and asked if he could come take a look and see what could be done. He said that if there was something that he could do for me, then he would. He showed up at 5:50 pm (20 minutes after the initial call to my insurance), and took a look at my car for me. I was still crying when I was outside talking to him...my wife and I need our vehicle to get to work, and Mike was so understanding and kind to me...I am a transgender woman, and I know for certain I am not what Mike was expecting to meet him to talk about my car.He told me that he would take my car back to his shop, and if there was anything that he could do for me on price, then he would. I cannot begin to tell you how much that meant to me right then.The next morning, at 8:30 am he calls me and says that he is going to fix my axle, ball joint, and entire axle assembly for a ridiculously low price. I (of course) start crying on the phone with him, but this time out of happiness...I couldnt believe he was going to fix everything for me for that price. He then offered to try and have me back on the road THAT AFTERNOON. He offered to have my vehicle back to me, fully repaired by 2 pm. Remember that I just had the problem at 530 pm the previous evening.Mike called me at 1:30 pm on the dot on Wednesday and told me my car was ready to be picked up...like I cant even begin to explain how amazing that is. I got a ride from a friend and picked up my car at 2:20 pm. Not even 24 hours after nose-diving in my parking lot, yall. The bill was EXACTLY what he said it would be, to the cent. There wasnt any extra labor, any extra parts, no extra charges of any kind.I told him that more than likely I was going to leave an incredible review for him on Google, and that there were probably going to be more LGBTQIA+ folks coming to see him in the future because of how well I was treated. He said We are in Ames...we see all kinds of people here, and everyone is welcome here no matter what.Looking past the amazing service I got, the price he did everything for, and how amazing he was to me....He was just a really amazing human being and he has 100% made a customer for life out of me.I cannot recommend Mike Louis enough...he and his team are really incredible people, and deserve every bit of the praise Ive given here.Thank you!!!!!!

Long story short: Mike was very honest and fair to me. He could have made more money but he did me a favor instead. Great guy!To be more specific...I had been working on my grandpas 1994 Dodge Dakota that I had inherited. I wanted to fix it up because it had a lot of sentimental value for me, and really low mileage, but eventually ran into some electrical issues that I was unable to troubleshoot. The time came to throw in the towel so I called Mike to junk it. I couldnt find the title so mike asked me to get a new one so he could try to fix it and sell it. I told him that I would pay for the repair if he could get it running again, so later that day he called me and had solved the problem. He didnt charge me all that much, and could have just bought it for $50 and resold it, but he was really honest with me and gave me a fair deal. I couldnt be more pleased!Thanks Mike!

We give them an A+ on vehicle paint repair and customer service. We had over a dozen paint chips on our new vehicle, and they repaired every spot. They matched the vehicle paint perfectly, vacuumed our vehicle and washed it, too.

I am the office manager for Mike Louis Body & Paint. I was shocked to see the review by Beatrice Freeman. Mike or no other staff that work here would never discriminate against anyone or make the comment back to your own neighborhood. Ames is a very diverse community and we have customers from all ethnic backgrounds who are all treated with respect. For Beatrice to say she was quoted 4 times the price of a colleagues car for a similar dent is not correct. All damages are looked differently and all cars are different and cannot be equally judged as any professional would know. We are wondering if this person actually came to our shop or possibly made a mistake in body shop names. We have no documentation this person came in for an estimate to back what she is saying. If in any possible way you think it was someone with our shop please come back in and we will make things right for you. Mike prides himself on very little advertising and word of mouth is our best means of advertising. We feel it is wrong for someone to make a statement like this to be put out there when there are no evidence this occurred.

Very nice place to buy car parts very friendly place thanks mike and louis

Mikes shop took my wrecked car and sold me a used car, they gave me a great deal and completed all the promised little fixes they promised to do on the car they sold me and even went above and beyond by fixing a few things they didnt have to.The crew is honest, personable and friendly.Thanks GuysJim G.

This is a good car sevice place! It is best I think. The man name Mike is so kind and give me fair fee to repair the car body. I am very thankful for him.

First time coming to mike and he does a wonderful job! I was very impressed with the work he did, i will recommend Mike to anyone! Such a great man, very down to earth and honset, couldnt have ask for a better experiment, with mike louis body and paint!

Absolutely shameful. I brought my car to Mike Louis Body and Paint while on a business trip to fix a dent in the door. A colleague from the university suggested the shop, and told me she had paid a very reasonable price for a similar dent in her own car. I was quoted more than four times this price! When I questioned the pricing, I was told with contempt that I might find a better price at a body shop back in (my) own neighborhood.Was it because I am an African American woman? I cant say for sure. But I certainly wouldnt want anyone else to have to find out.

Went out of his way to help me as a customer. Super friendly guy. Came and towed my car for me, figured out my problem, and fixed it before any other companies could even take a look at my car. Highly recommended.

Very friendly ppl, I felt as if we were family 😀

High Quality Restoration and Refurbishing Work!Mike and his crew helped me restore my 1970 Chevy Monte Carlo and refurb my 1994 GMC Suburban. The quality of their work is superb! Service and communication during these projects was excellent at a fair price. I was always advised and involved with decisions on options and cost. If you need top notch help restoring or refurbishing a vehicle, then consider these guys. I highly recommend them. They know their stuff.

I was to scared to drill holes into my 350z so I took it to mike to install a wing on her and it turned out better than I expected, Mike is a down to earth honest man, I defiantly will be coming back for more possible upgrades once I get the money😋

Mike Louise the type of local mechanic you dont find anymore. Hell tell you honestly the things that needs to be fixed or eventually repaired, both what needs to be fixed right away and what can wait. Then hell work with you to give you a fair price.

I dont know about the body work but loading the semi truck with the scrap its terrible dragging on the trailer damage the trailer etc etc I will never ever pick up the load from here on the flatbed

I was treated with courtesy and respect. I spoke to deal with.

Good prices. old school vibe like the place.

Great service

Great people to deal with ... Very honest

Great shop with a personal touch.

Very nice and helpful