Blake Oliver is hands down the best rep at this location! Always prompt and happy to help. I’m a very difficult customer and Blake takes care of whatever I need without any problems. If there is a problem he quick to own up to it and take care of it best he can.

Store isnt as clogged with people as it used to be. Customer service is quick and the representatives are courteous and knowledgeable. Was helped immediately upon arrival and everything was explained to me.

The moment I arrived, Ms. Cat was at my car for curbside pickup. She was knowledgeable of all things asked, kind, professional and so very helpful. Past experiences of dealing with another company felt like I was investing in some huge property but this transaction was easy as it should be. Thanks Verizon and huge thanks to Ms. Cat for being awesome!

Jamaals knowledge and customer service skills were top notch. He assisted us in a timely manner with a quick resolution.

Nice and friendly. Very thorough with their knowledge. Thanks Jamaal and Ashlee.

Very helpful and knowledgeable staff. Great experience.

Manager of stor Jonathan was very nice and helpful I will always go to the location only.

I visited Verizon 5/29, Ms. Hunter was friendly and very patient. She didnt rush me with my purchase, but took the time to address all my many questions and concerns. I was pleased on this visit.

Not impressed with the quality of service at this location. Original reason for going to this location,Had curbside pick up. that Went smoothly. Asked for assistance with retrieving access to my email On the new phone.Needed to be able to access email to verify apple account in order to transfer my data from the old phone to the new one. Gentleman, with a disheveled beard(no name tag for identity, this should be a requirement when working)said I would need WiFi, said that their WiFi was with bellsouth and would take a long time to access.He was trying everything to get me to leave.he made it very obvious, he did not want to help me.I told him I would like someone else to help me.Some people are not made to work with the public.

Blake Oliver is hands down the best help there. Very knowledgeable very helpful.

I loved the way Verizon wireless greet you at the door when you arrived.

Not helpful at all. Wasted my time.

I went with someone else I didnt enter the store.

Not enough of service when I come in and dont like the machine I pay my bills

Great customer service

Thank you so very much Christopher out of Americus Georgia at Verizon wireless Cordel Ga Verizon wireless Go Wireless had me in a mess thank you for dedicated employees like you

We dealt with Jason who was very very helpful.Answered questions and explained everything we needed to know.

Everyone in masks, felt weird, but they did the job nicely. I learned more because they had to have me touch my phone. Weird but good.

Customer service was fantastic, as well as problem solved.

My charger died, thanks for being there

Awful experience. One employee was just totally dismissive. Basically had to beg for help when looking to buy a new phone and it’s my understanding they get commission so that’s surprising. Second person was a little more helpful but didn’t follow through with anything. Left the store not realizing my phone wasn’t finished updating because I had nobody helping me and although I’m younger I don’t live my life on my phone and I don’t know what I’m doing. I will not return to that store. Just came to the one in Macon and had a totally different, amazing, helpful experience.

Love the staff ... all of them are professional, courteous attentive, helpful and funny. I love the atmosphere when you walk in. Its a busy facility at times but the staff never change. You might have to wait for a little bit but its no different from any other retail store. They acknowledge you from the beginning and if theyre waiting on you, you have their undivided attention. Of course, Verizon prices are steep but the staff has nothing to do with prices. I love my product and my Verizon...hate my bill ... 😊

Used the kiosk in and out with no problem

For once a professional job.

Today our experience at Verizon was great. We had a knowledgeable associate helping us. Best part is we didnt have to wait!

Spent over an hour with tech support. Was told Verizon would send a sims card in 2 days. Its been 3 days, so i called to see if the sims card has been shipped. The customer service person had terrible service. Could not hear what she was saying. Sound came and went. After 26 minutes the call finally dropped. I called back. I was assured the person from the second call ordered the sims card. Was told i would receive it in 3-5 days. What happened to 2 days? This call took 23 minutes. Over 2 hours of my time and no phone for 8-10 days and I HOPE i get a sims card ??? Not how a company should treat loyal customers for 15+ years

Very unplease by two of the usual females. Day-Day & dont know the others names. Been in SEVERAL TIMES just to be dismissed w out any help. They lack concern as if Im imposing on their time (personal call & play time on their personal devices) Love Verizon Customer services usually! But at the AMERICUS GA location this is the worst that Ive ever experienced.

The service was excellent. The staff is very friendly and helpful. What I was looking for is not something they carry, but was given suggestions where to get it.

Love everyone that works here they are very sweet and helpful to everyone

Totally awesome staff!! Someone stole my phone and they stayed after hours to make sure I had a new phone and all my passwords were changed.. 🥰

Great customer service. In and out very quickly

They fix the problem with my billing instantly offered a few other suggestions, that help out very well. Do have one small complaint. I asked about a senior discount for people over 65, we were told that through an email, that Verizon offered, but he kinda blew it off and never got back to me about it.

I would highly recommend!!! Every question and concern I had have always been answered and corrected. Staff is always friendly and courteous.

Blake Oliver was very helpful getting my phone straight!! He was nice & courteous!! Thanks

Its good but the price is Killin me

I called the americus Ga, Verizon to see if they had a phone case for Motorola e5, I was put on hold for bought 45 minutes then I hung up, I wai gave it a little while then I called back and was huñg up on, called back and was put back in the on hold, I feel like they just dont want to be bothered, so I want call back again

Customer service sucks

Service was great and speedy. The staff was really great and very helpful. I would recommend them to everyone.

Sometimes the wait is fairly long but once you are seen by an employee they are very helpful and some will even go out of their way to find you the best solution to your problem/needs.

Best deals on phones! Excellent coverage... Awesome customer service.

So very helpful

They are always nice and helpful to me when I enter

Very polite and good customer service

Buying the phone was easy, but when you receive a bill that has charges you were not made aware of, well that makes me angry. Also, Verizon does nothing for its long time loyal customers. They want to say they do, bottom line is they dont.

This store is horrible. Been there several times looking to upgrade. Last night in the middle of talking with a sales person he just walked off and started helping someone else. I left, called Verizon sales directly, and got what I needed. The staff at this store need some lessons in customer service!UPDATE: I decided to give this store another chance on Black Friday 2018. I wanted to upgrade my phone and get one of the deals Verizon offered that day. I went there twice and both times was told I could not upgrade and get the special pricing. I drove to the Columbus, GA store and got just what I wanted with no hassle. Dont bother with this store!

Short waits and very helpful and friendly staff who are very knowledgeable about their products and services.

Sade is the person to go to. She knows all her stuff. She is quick and compassionate to her clients.

Verizon-thats my DAWG for sho.

Definitely would suggest making the drive from cordele to americus to get help with phone services through Verizon.

Excellent. Fast and knowledgeable. Good store.

Great fast and friendly service..See Jamaal !

Very nice customer service .

Excellent place, people were wonderful and service was superb, thanks Melissa and Victoria!!!

Always very friendly and helpful very knowledgeable of there products

Great service. Blake was extremely helpful.

The specialists are patient and work hard to provide great service and make sure all of your needs are taken care of.

I love this place. Been with them for 8 years and counting.

Always very helpful and friendly! Best phone company ever!

Love my Note 8! Wonderful customer service!

Always more helpful than the audio representative on the phone.

A Ok

Chris is extraordinarily helpful and knowledgeable.

Outstanding service, very knowledgeable and helpful personnel. I will go out of my way to visit this store for Verizon products.

Super nice workers & very knowledgeable.

Good service,and A LOCAL STORE if you have problems.

As always, went in to buy a phone case. 30 minutes later walked out empty handed. Seems more like a used car lot rather than a phone store.

The customer service here is as good as it gets. Other retailers could learn from this Verizon stores way of treating customers.

Good service and friendly staff

👍

I vent:The Verizon Store in Americus, GA is a terrible place. The wait to do anything is too damn long!!!! No one should have to wait more than 10 minutes. This morning, I waited forty five to see a salesperson. Secondly, I never do business, buy a phone, buy a service, from these folks that I dont feel I am being gouged! Renewed contract to get a phone up grade priced at $49 ........bill ended up $150 with a rebate of $50 which was a real pain to fill out and mail.

Because I wont give you no service either are too busy talking on the phone to the young and then to help you

Very poor service

It was a so so visit. I have not received my County Discount YET! WHATS UP WITH THAT VERIZON?

The wait was long, the employees were not very friendly, but were eager to take payment.

Good people to deal with

Great service and very helpful!

Im upset that the young lady who helped me had an attitude and actedvast if I was wasting her time...I will have her know I am a 10 year customer of Verizon which makes me the best part of their company! I will call cor pirate on Monday.

Blake and Dasha are awesome.

Sade was very knowledgeable and pleasant attitude

She was very helpful and professional

Slow service high prices

Very nice and helpful and polit

Good customer service.

Quote you one price then months later change price

Some of the worst customer service Ive ever experienced at Verizon this store is garbage and so is its staff

I didnt have to wait but 15 minutes before I was helped.

Very helpful customer service

They Cant even put a screen protector on without leaving a bubble ... poor skill

Quick, quality, pleased, friendly. Thxs!!

I certainly have plenty to say, so I wont post it.

Love it services is wonderful.

They was very helpful

Bought new iPhone. Good service but expensive.

Good customer service

They never have what I need in stock. Always crowded, slow service.

Thank you, Lavant email!

Quick customer service.

They are very Helpful

THEY are very knowledgeable about what it takes to fix your problems

Friendly atomsphere.