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Complete Glass Utah
1325 S 500 E #307, American Fork, UT 84003, United States
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Complete Glass Utah
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El
Review №1

We are remodeling our master bath. Our contractor told us 4 to 6 weeks for shower glass. So I went looking for someone on my own.Jared came the same day I called and did my estimate. My shower glass (door and wall) is installed today! 2 week wait. Installation looks great! Everyone here is friendly and respectful of my home. Thank you Complete Glass Utah! I will definitely recommend them!Ellen

Ri
Review №2

Complete Glass did a fabulous job on our custom shower. It looks gorgeous! We are not quite done with our floor yet, but will put in more pictures once we are fully done. They worked very well with us and were able to help us get exactly what we wanted with the best value possible. These guys are great experts at what they do and they got the job done in great time. Thank you so much. We absolutely love it!

Mi
Review №3

I used Complete Glass Utah to install new shower glass in my master bathroom. Not only were they faster to get me scheduled and installed than their competitors but, they also found the perfect hardware to match the rest of my bathroom! They also installed the glass while I was putting my daughter down for a nap and were very quiet and respectful. I would definitely recommend them for any shower glass installation.

Ca
Review №4

I recently got new windows installed. Everything was fantastic from the first call to talk about price and options with Jared to the install by Jonathan and Nor. They are all very knowledgeable, efficient, and professional. I called 2 other companies before calling Complete Glass and they were wishy washy and wanted to make an appointment to get a bid. These guys were able to give me a close ballpark figure over the phone. Everyone made the process very easy I highly recommend this company.

Ri
Review №5

I dont have the glass installed yet, but just Jareds ability to be forthright and honest with me, as well as responsive to my needs, has been incredible. He promised a great guy to come measure and Jonathan (nicest guy on the planet) was professional, quick, and enjoyable to visit with. These guys were less expensive than their competitors, quicker than their competitors from order to install, and professional to boot. I dont have it stalled yet, but I couldnt be happier with how things have gone to this point. Ill update the review with pictures next week after it is installed. I really appreciate it guys!

Ju
Review №6

We used Complete Glass for the custom shower installation in our master bathroom. I’m sorry to say that it was a very disappointing experience.There were many things that I was willing to overlook like slow to no response time to returning phone calls and emails, to not bringing samples even though they said they would when they came to give a bid. The breaking point was when they installed the glass and it was GREEN. I not talking a hint or cast of green. I mean as green as if I had ordered green glass. When I told them I did not want green glass Jarrod said that’s what rain glass looks like. I knew I liked rain glass - my previous shower glass was rain glass and I have rain glass in some kitchen cabinets. They are both beautiful and don’t even have a hint of green. Jarrod said it’s so green because of impurities in the glass. I don’t know if they are ordering a sub par product or if they were delivered a sub par product. Either way I thought the appropriate response would have been to come and look at it and see. I gave them every opportunity to come and do so. Instead they just acted like I was a hard to please customer.I’ve been to look at Jones Paint and Glass rain glass and it is perfectly clear when looking at it straight on and had a slight hint when looking at the edge (which is how it should be).I cannot recommend using Complete Glass unless you can afford to redo it the way it should have been done in the first place.

Br
Review №7

Like Mr. Baxter, I had an incredible experience with Complete Glass. Jared has a thorough knowledge of glass and took the time to discuss different options with me. He sent Jonathan out the same day I called to measure the shower for an enclosure, and the turnaround time was 1/4 the time other glass companies quoted me. The price was well within our budget and Jared went above and beyond. Chandler and his colleague were here to do the install when they said they would be. In two hours they had the enclosure installed and they cleaned up after themselves; you wouldnt have known they were there! I highly recommend Complete Glass and will use them again for other projects, without a doubt.

Ja
Review №8

We were in a time sensitive situation and every other company was weeks out from being able to order THEN install... I called them up on a whim and they knocked it out, IN LESS THAN A WEEK! Grateful for them.

Ty
Review №9

Amazing Work and Customer Service. I shopped around to various glass shops before choosing Complete glass. They were knowledgeable, fast...like ridiculous fast, competitively priced, great to work with, and did amazing work. The shower turned out great and it is exactly what I was wanting. They were able to provide alternative options where other shops simply said no. I will definitely recommend them in the future. Top notch work and business all around. Thank you!

Ja
Review №10

It has been a pleasure working with Complete Glass. Our new master bath shower doors are beautiful and the quality is evident!Other things we like about working with them: The quote to install process was a minimum 3 weeks faster than any other bid. Price was fair. Communication was quick -If I sent a text or called with a question I got an immediate response. The installers were professional and did a great job. Everyone we interacted with was professional and friendly.This all happened in the middle of a pandemic where everyone seems to be remodeling. Most companies and contractors supporting remodels are booked out weeks or months!We will use them again.

kk
Review №11

This place is HORRIBLE! They dont return phone calls, and they are not honest. When I placed my order last Thursday, the guy I spoke to said he would send me an invoice that day and I never received one. He also said that my order would be ready today (Monday) and that I would receive a phone call first thing in the morning, nothing. I dont even think my order was placed. So, I called them, left another message and told them to cancel my order and that I was going with a different company. If I were you, I would go with a different company, dont waste your time with these people.

Ka
Review №12

Jerod and his team were professional and did a great job installing our glass. I also feel like their quote and final cost was very competitive for our area.

Mi
Review №13

I used Complete Glass to repair a shower door that had been knocked loose. I called several companies and they were the only ones to call me back. They double booked me so we had to switch to a later date. The repair was quick and easy but the office seems to have issues. Two weeks after the repair I get a call threatening to send my bill to collections. I have never received an invoice in the mail or even a phone call. They said they left lots of messages but I have not received any. Maybe the office staff needs some revamping? Being aggressive towards customers is definitely not the solution.

Te
Review №14

Wonderful to work with! Jonathan and Nor were very exacting in their measurements and professional and personable when they came to install our shower door. Went to the office to get more information before making our decision and they were very helpful. Quite pleased with our shower door and our experience !

Mo
Review №15

Passive aggressive and rude. Would not answer questions, the bid took several weeks and multiple reminder emails/calls to come through. We pulled our business and went elsewhere. There are better companies to work with nearby.

Je
Review №16

Working with this company has been a very disappointing experience. From the beginning it was difficult to reach them by phone. I assumed this was because they were busy, so I did not dwell on it. However, getting on their schedule was also a challenge. Then, when we were finally scheduled for installation, they could not give us a time frame for the install. I was told they would call us when they were on their way. The hours kept passing, when I could not wait any longer I called and was told they could come that day after all. So we were rescheduled. The installation of our shower surround was done so poorly (some parts damaged, some installed upside down, the door wasn’t hung straight and did not fully close) that the owner came out to assess all the issues himself. It was determined that we could not salvage any of the parts. So the entire frame and all the glass were reordered. While we waited for the new parts to arrive, we used the poorly installed unit. It leaked every time we used it! The re-install was as difficult to schedule as the original. It was installed for the second time 7 weeks after initial contact to the company. We were given a discount for our trouble, which helps smooth things over.

Da
Review №17

In todays world it seems like most companys idea of great customer service is simply to just get the job done, but Complete Glass really works hard to create an amazing customer experience. They go out of their way to ensure you are taken care of from beginning to end and that you are completely satisfied with the results. They also go to great lengths to ensure the quality of their glass is superior to their competitors. I worked with Jarrod and I cant say enough about the care he demonstrated to me and my family in ensuring our project was perfect. He was very invested in making sure we were taken care of. Chandler was our installer and he is a real pro and his attention to detail and exactness was appreciated and respected. Im a huge fan and will refer anyone I can to Complete Glass.

Na
Review №18

Complete Glass Utah did a fabulous job on our Euro Style glass shower enclosure in our master bathroom!They are very professional and will recommend Complete Glass Utah for the wonderful commitment to great service!

Wi
Review №19

We had 3 glass shower doors installed. They are beautiful and this company did amazing work! I’m very satisfied with how everything turned out!

Ky
Review №20

I have used Complete Glass in two different homes in the past year. They have been quick to order, accurate, and responsive. They are busy, and can be difficult to contact at times, but Jared will make sure to take care of you. Very pleased with the results.

Na
Review №21

These guys are great! Travis in the office and the installation team in the back helped me get a broken window fixed up quickly and for a great price, going out of their way to make sure my needs were met.. I highly recommend them.

Ma
Review №22

Terrible place. Do not recommend.FYI : MANY OF THE FIVE STAR REVIEWS ON HERE ARE BOUGHT. MEANING COMPLETE GLASS UTAH OFFERS A 5% DISCOUNT FOR A GREAT REVIEW.

M
Review №23

I called and for pricing and even sent measurements via text.. I was told I would get pricing and nope. never returned my call, guess i was the lucky one. Thanks

Ch
Review №24

Working with Chris, who measured my shower was great, even with me being late to my appointment with him. If you can request an installer, request Chandler. He did an amazing job installing my shower glass and is a true pro!

Pa
Review №25

Good experience with this company. Very informative at the time of the free quote. Good communication about when to order and installation time. The four stars are because I was disappointed when they came out to install and the measurements were wrong so they had to reorder and ship it express to be able to reinstall the following week. That was their mistake so they took care of it quickly. But I would still do business with them in the future.

Ch
Review №26

Ordered a Wayfair coffee table that arrived with shattered glass top. Wayfair replaced the shattered glass coffee table with a new one and I called Complete glass to replace the shattered glass on the old one. Complete Glass Utah matched the exact dimensions and style so now I have two coffee tables for the price of one ! Complete Glass messed up the dimensions first round, but after calling they didnt even question it and redid my order over the phone no extra charge.

Da
Review №27

Today was the second time in three weeks they have not shown up to my house after scheduling an appointment to measure and give me a quote. I had some mirrors in my home gym and a glass wall and door that I need and will be looking elsewhere . Taking time off work to be home for these guys is more pointless than doing so for the cable company.

Me
Review №28

I first used Complete Glass for a glass on my wood table top, they came and made a pattern of my table to completely match the top. Then when they put it on and come to find out my table top was not leveled absolutely straight. (Not their issue at all.) So they came up with an idea to put metal prongs on the table to keep the glass down on the not so leveled areas and all around. I am so happy with how it turned out and there problem solving! So after that I had them come back and make a glass wall that I needed for my salon in my home. (It’s probably my favorite thing about my house now.) I love it so much! So I highly recommend using them! Also the two guys that came in to do the work where awesome and super comfortable to be around in your home!

Ru
Review №29

Complete Glass Utah did an amazing job with their glass shower door replacement service. Their guys are reliable, thorough, and very punctual. They definitely know what they are doing and I cannot thank them enough for all the help. Keep up the superb work guys!

Be
Review №30

Complete Glass Utah came out and fixed a basement window of ours that was leaking. They were quick and very thorough. These guys know their stuff and I highly recommend!

Ke
Review №31

Complete glass gave me great customer service. Especially during these crazy times with coronavirus, they were able to help me out.

Ge
Review №32

I am remodeling my master bathroom, and I’m so glad I chose Complete Glass to install my glass shower enclosure. Chris came out twice before they even secured my business - once to take a look at the project and give me an initial estimate, and a second time in order to take more precise measurements. He was very thorough, which I appreciated. Jarrod, the owner, made himself available to answer my (many) questions and ensured that I was involved with the design and decision making process. The finished product looks beautiful!

Ja
Review №33

By far the best place to get mirrors at a size you need. I originally went with Jones Paint and Glass. What a nightmare! Dont do it. The process at Jones Paint and Glass will take at least a month to get a small mirror. Mine was taking more than two months. Complete Glass though, they literally measured, cut the mirror, and installed it in 24 hours. Seriously they are amazing. The installation was perfect. The mirror looks incredible in our small bathroom and I will use them for my mirrors from here on out! Not paid to say this stuff either, just being straight up. They do a great job and also their installers arent teenagers like Jones Paint and Glass. They know what they are doing and installed mine perfectly. I highly recommend them.

Jo
Review №34

If you are looking for quality product, at reasonable pricing, & excellent customer service Complete Glass is definitely the way to go!!! These guys were AWESOME!!! I worked with Jarrod on my bathroom project and he was very helpful with every aspect. He was very responsive and easy to get a hold of- which is hard to come by these days!! He was honest and I could tell he had my best interest at hand. The install of glass shower door looks great- very happy with the way everything turned out. I will definitely use these guys again for future projects!!!

Ja
Review №35

Just wanted to keep up the 5 star reviews....the only exception is a former employee that is bitter because he was terminated from working (if you can really call it working) at our company. I just want to thank everyone for their kindness and support of our company over the last 4 years. My family and I greatly appreciate it and look forward to providing Utah with many more years of great service.

St
Review №36

I purchased 4 windows and a sliding glass door almost 5 months ago. The price they quoted me was remarkable. The install was done quickly after they received the glass.. However. Not even 2 months after install the caulking started to separate. I asked Jarrod when they could come back and do warranty work. I was told as soon as there was 2 straight dry days.. Needless to say there have been many dry days. I asked again when they would come back. I was told in a couple of days.. Now almost 5 months later the caulking is so bad that daylight and drafts come from 3 of the 5 items installed. I took pictures and sent them with a text to Jarrod. Asking when they are coming to fix their screw ups.. And I have not heard a word from them.. Great pricing but SHITTY warranty service. I just hope all of their other customers dont have problems like I am.. I believe 5 months waiting is ridiculous

Sh
Review №37

Love my new shower

Kr
Review №38

I am a Realtor and had a home that needed a small repair. I was having a hard time getting someone to come out and even look at the window. Jarrod was so happy to come out and look at the window and came out the next day. We were under a time crunch so this was a huge help. He was so great to work with and gained a client for life!! I will use him over and over again and recommend him to anyone.

Mi
Review №39

We were looking to have our French style shower door reinstalled after having some tile work done. Most companies we spoke to weren’t willing to do a reinstall, but rather wanted to do a new door. Chris at Complete Glass suggested that before we spend the money for a new door, that we should at least have him come out and take measurements of the space and the existing door. In the end, he was able to reinstall our shower door, saving us hundreds of dollars. Very friendly and knowledgeable as well. I highly recommend Complete Glass.

Jo
Review №40

WOW! after pricing new shower doors all over the Salt Lake Valley I am SO happy we found Chris at Complete Glass Utah. He offered the best customer service AND the best price! We are thrilled with our new shower doors. The installation went flawless and the installers could not have been more friendly. I would highly recommend Complete Glass Utah to anyone looking for great service, a great product at a fantastic price.

Ja
Review №41

Chris was great to work with. He happened to be in SLC and picked up and dropped off the glass I needed to restore the dash of an old Bronco. His price was reasonable, the service was fast and he was super nice on top of it all. Highly recommend!!!!

Em
Review №42

If you need glass work done, give these guys a call! I just got a beautiful glass tabletop to protect my wood table from my children’s destructive powers. I can still appreciate the beautiful wood grain of my table through the clear glass and it’s easy to clean too! Whether your job is big or small, give these guys a call!

Ke
Review №43

We had a cracked second-story, semi-circle window needing a quick replacement. Complete Glass was by far the most responsive and least expensive option we found. We would definitely go back to them for any future glass needs.

Jo
Review №44

Best Glass Company, great experience highly recommend. Gave great advise told me when it would be done and it was done when they said. Great customer service when I picked it up. Cleaned it and told me how to transport. Just a great experience.

Ta
Review №45

Working with Complete Glass for my shower doors and mirrors was awesome. I called them they came right out, did the measurements and then came out the following week to install. There work was meticulous and they were awesome to work with!

Ja
Review №46

Complete Glass did a great job installing our shower. They were conscientious about the quality of their work, and they finished the job when they said they would. We were happy with the price and would recommend them.

sh
Review №47

Complete Glass was fantastic! We couldn’t be happier with our new shower door. They were fast, friendly, and provided a great product at a very reasonable price. We would recommend them for any glass needs!

Ra
Review №48

These folks are the very best!! They were fixing a mess of mistakes that my general contractor made using a different glass company. After Complete Glass came into the picture, they strived hard to make my master bath shower, using the European Glass look absoutely perfect !!! Jared and his team of professionals were always one time and courteous. My compliments and thanks go out to Jared and his team at Complete Glass !!!!!

Ky
Review №49

The employees here were easy to work with. I had a window that got broke by a golfer with a terrible shot. When I called to get a quote it was quickly realized I didnt understand much of the jargon and they went out to my house and measured it. They called me back with the details and got it ordered. The only problem was when they came an installed the glass the first time it was the wrong one. The installer was very honest though took me to the window said its installed its not right well get this fixed. They ordered another piece and made it a point to get it resolved. I think they were more worried about getting it corrected then me. Ive very pleased with the service and will most likely be dealing with them in the future for more golf ball related breaks.

De
Review №50

This company is the best! Jarrod and his team are timely and professional! Their cost beat every other glass company that we called. Thanks!

Al
Review №51

They were very easy to work with and quick to respond. Quality work with a great price. He was honest and up front. I will be a returning client.

Je
Review №52

They installed a shower enclosure that looks fantastic! They even cleaned up after themselves and were very respectful of our home. I would refer them to anyone!

Jo
Review №53

They were amazing to work with. Very knowledgable, on time and all around great job. We would definetly reccomend and use them again.

Jo
Review №54

This is the 3rd time we have used Complete Glass, fast, affordable, clean you cant ask for more. We will deffinatly be using them in the future.

St
Review №55

Quick and easy glass replacement in a cracked window. Would definitely use them again!

Br
Review №56

After calling other companies, Complete Glass responded the quickest to provide a quote and perform the service.

Li
Review №57

We broke our shower door in our 5th wheel and Jarrod came to the rescue, we didnt know what design to use on our glass to match the other 2 glass sides but he was knowledgeable and recommended one, as it turned out it is perfect. Fast, reasonable, good pricing and we were treated very well too!!

Ma
Review №58

Super fast and affordable. I had a new window in less than 24 hours and they removed all of the broken glass.

An
Review №59

Quick and Quiet under 24hrs from consult to install. Can’t get any better than that.

J
Review №60

Great company. Fast...Price was great as well.

Ma
Review №61

Complete Glass did a wonderful job with our bathroom windows. They had friendly customer service and took less time than I expected.

Ni
Review №62

Highly recommend. I came home to a broken front window and Complete Glass Utah came out that night to help and were able to fix it the next day!

St
Review №63

Great Company. Jarrod is great to work with!

Ky
Review №64

Called to repair a broken window and it was taken care of the next day. Price was reasonable, and the techs were friendly.

Ja
Review №65

Replaced our shower bypass doors. Great price, easy process with ordering door and installation.

Me
Review №66

Really good Glass installers.Clean,courteous,and polite and very very good professional service.good deals

Information
43 Photos
66 Comments
4.7 Rating
  • Address:1325 S 500 E #307, American Fork, UT 84003, United States
  • Site:https://completeglassutah.com/
  • Phone:+1 801-494-1431
Categories
  • Glass & mirror shop
  • Glass shop
  • Glass cutting service
  • Glass repair service
  • Shower door shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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