I had quite a freak accident where my truck was absolutely drenched in hot asphalt by a tanker that was next to me at a stop light. Every shop I went to told me “this is a first for us” and it was difficult to be confident in their abilities to restore my truck to its original condition. Then I went to Caliber and was blown away by their professionalism, customer service, and their attention to detail. Working with Joe was a better experience than I could have hoped for, he followed through with his word on everything and went above and beyond to make sure I was taken care of. He kept me updated throughout the process (had my truck for an entire month) and even made the rental process a breeze. I will recommend everyone I know to Joe and Caliber Collision, I could not have had a better experience.

They made the experience of an unfortunate accident into a smooth and seamless fix. Id never been here before and decided to use their shop/services to repair my vehicle. I was updated frequently once the repairs started. Their estimates are very accurate, and there is no back and forth on pricing. I will definitely be using them again if something unfortunate happens to my car again.

I highly recommend this company at the American fork location here are my reasons1.very friendly and professional they listen and treat you like family2.they will provide quality service in a timely manner3.They will provide you quick updates (via text) as they work on your vehicle4. They also have partnered car rental service on site.5.Awesome customer service experience. I received my car fully washed and cleaned on the inside . With a really nice thank you card for being a customer.

I hate to write this review.... But they did a fantastic job, having a white car with Pearl like flakes in it makes it difficult to match, and after driving it for a week it makes me realize how much I missed my car, still have a flake of the window to help me remember. But they did such a good job I might forget.

Had to do the body work twice and got my car back in unsafe conditions. The mangers told me my front end problem was my tires which is wear my damage was done.I took it to another mechanic shop and found the problem .never was it my tires!!!! My vehicle had never been in an accident and run like a charm before this its a Toyota.Caliber told me they were done and did not do their job even though they got paid..They wasted my time for a month and loss of work i had to take off...Now i have to start over again to get it fixed right and safe...definitely not here..

They did a fender bender repair about two years ago. One panel started to peel. They looked it over and redid the work, free of charge, as per their awesome quality guarantee. Manny was easy to work with. They completed the work on time and with quality workmanship. They even vacuumed out my Expedition and washed it. (That was almost embarrassing because I left it in an awful state, not realizing they would do that.) I highly recommend this repair shop!

Daniel Luke was amazing. He kept me updated throughout the whole repair process. when I had questions or needed anything from him he was very prompt and responding to me and getting me what I needed. They did a great job on the repairs the Van looked like it was new from factory. Im very happy with all the serviced I received and highly recommend using them. this was my fist time using them and Ill take all my vehicles to only them from now on.

These guys are very Professional. Joe helped us out, and made sure that everything got taken care quickly and proficiently. What a good experience. Thank you Caliber Collision!

We had someone back into our van in a parking lot. Our insurance company suggested this place and I can see why. From the moment I walked in I was greeted and they were ready for me. A walk-around the vehicle was completed and I was on my way. Caliber made every portion of the claim and repairs very easy. I was only without a vehicle for a short time. I brought it in on a Monday and it was completed on Thursday. Quick turn around and several updates in between so I was informed of the progress. I recently returned to Caliber as I had a rear bumper sensor come loose, I drove it in and they repaired it on the spot. Complete Customer Service to the Fullest!

This Caliber Collision is awesome! Employees are all kind and courteous and work hard to make you a happy customer. Manny was quick to notice what was causing my car door problem, got the part in quickly to fix it, and had me back on the road with a working door in no time. I am so grateful for their help as I was from out of town and was worried about not having a working passenger door until I got back home.

I was impressed with the work that was done on my vehicle. It looks and drives just as it did prior to the accident. They also kept me updated on the repairs and were able to get it done a day earlier than expected. Manny was great to work with.

We had the most amazing experience with Manny and Caliber collision. We would highly recommend them to anyone needing service. Incredibly efficient with their time and gave high quality work.

Manny was great to work with. Our truck had gone over a retaining wall and had some significant frame and body issues. The repairs were done beautifully and on time. Thank you for your professional and expert work! We are so grateful! We would recommend Caliper to anyone seeking to repair their vehicle. Job well done!!

My 4Runner was hit in a parking lot and I had some minor, but aesthetic damage to my vehicle or so I thought. The employees were easy to work with and kept me updated on every step and progression with my vehicle. I ended up needing a sensor replaced as well as the cosmetic damage. They completed the work earlier than promised. They worked well with my insurance company as well. It is a pain to have to have a vehicle in the “shop” but they made it as painless and quick as possible while doing great work.

Went here after my wife’s car was hit in a parking lot. They came and did the walk through inspection with me and highlighted everything. They were very knowledgeable, polite, but best of all honest. I asked how long, the gentleman I worked with said with Covid-19 issues 1-2 weeks. They texted me throughout the entire process, and when the car was completed I got a call from the gentleman saying it was done; nice touch that it wasn’t an auto generated call but a real human being. Car was ready in 4 days, they were only $39 over the quote. We went to pick it up and we couldn’t tell where we had been hit and what had been patched. 5/5 definitely recommend!

Caliber Collision always exceeds my expectations. We have done a few repairs with them over the last few years and it has been a very good experience each time! They are friendly, professional, honest and reliable. Our repairs have always turned out perfectly and they even wash your car before they return it to you. I highly recommend them!

I will always recommend this business to anyone who needs their car repaired. I came to Caliber after my car had been backed into by a boat and it seriously looks like nothing has happened to my car!! The grill was replaced and all of the scratched paint and dings have been totally repaired. I am so grateful to know I can take my vehicle here when needed! Also, the staff was amazing and so so sweet!

Very happy with Caliber Collision. They were professional, fast, and great to work with. Would highly recommend them.

I dont know what is up with the lady at the front desk but geez... her attitude changed our energy for hours... is it possible that she could understand that a simple smile would go a long way??

If youre lucky enough to wrap your beloved mid-life crisis car around the bumper of a trailer made of 4 ft. thick iron (allegedly) and you need that car restored to mint condition, you need to get Caliber Collision in American Fork STAT! From the minute I spoke to Dan Luke, I knew I was in excellent hands. Dan took the time to explain to me what it was going to take to fix my car, the timeline, and how it would go. He was excellent at communication throughout the entire process and Calibers text service meant never once did I have to call for an update.The finished product more than exceeded my expectations. It is flawless and looks absolutely beautiful. I cant say enough good about Caliber, Dan, and Manny. With all apologies to Brigham Young, this is the place...for restoring your car after an accident.

Update. Went to wash my car and noticed over spray on my windows though it was dust at first but it was paint over sprayGreat work! But most importantly great communication

I was clipped by someone who wanted to keep the accident off of insurance and wanted to pay cash for the repairs. (I did have all the information if needed just in case) Caliber collision worked with me to get the repairs done while I worked with the person who ran into me. I was able to get my vehicle back quickly and close to the original estimate that was given which made the inconvenience as convenient as couldve been expected

Amazing work!! I tore my bumper off and they had it back on within 30 minutes. So grateful!

Quick turnaround and professional results. The staff are always accommodating and the time in the lobby is minimal.

My daughters car was involved in a traffic accident. We got a quote at Caliber Collision and decided to get it fixed there. Caliber took great care of us and got the car back quicker than promised. The repair job was great and the car came back to us cleaner than when we dropped it off.

My vehicle sustained rear end damage in a mva. Caliber was quick to get working on my vehicle and kept me informed and in the loop throughout the repair process. The employees at the American Fork location are all very nice and very professional. I highly recommend this location.

I have used Caliber Collision a few times for body repair and paint on my vehicles. Every time I have been completely satisfied with their expert work. Each time, my vehicle has been completed before the scheduled finish date. The paint matches perfectly. I have had other parts of the vehicle that I needed touched up with scrapes or dents and they have fixed them for free. Manny and the other guys there are great! The shop is clean with amenities and enterprise Rent-A-Car is right there inside their lobby. I wouldn’t use any other autobody shop.

I used them when my daughter backed into a neighbors car. They were very kind, thorough and professional. They made a tough situation not as frustrating as it could have been. Joe was great and I would definitely use them again, but hopefully not any time soon.

They had my car done several days early! It looks great and everyone there was great to work with! Best repair I’ve had!

Top notch customer service! What a great, professional staff. Everything from the 2 ladies sitting up front, Allen who performed the work and Becky the GM. If you are looking for someone to take care of your needs look no further than Calliber Collision In American Fork!!!

I love caliber collision. They are very easy to work with and do an excellent job. I love the status updates that they give throughout the process.

Took my SUV here for repair due to a crash. Manny was great to work with as he called me several times during the process for a status update. Caliber Collision also worked well with my insurance company. I had a great experience with this company.

Dan was easy to deal with. fiendly. The repair was ahead of schedule and I am really pleased with the work done.

I was rear ended and caliber took care of everything. They were super helpful, kept me informed the whole time and had it done in a few days. I worked with Manny and he is super friendly and helpful. When I came to get my car he was carrying the car seats and just went above and beyond with customer service. The car also looks better than it did before the accident.

Caliber Collision was great! Manny went above and beyond what he needed to. He helped me get my car in according to my schedule even though it wasnt the best for them. The work done on my car looks completely brand new. Manny made quick work of my car and I was only without it for a few days in multiple work orders. They even saved a sticker that was important to me. Thank you!!

Troy at Calliber Collision was kind, patient, welcoming, and very quick. Though my repair needs weren’t too big, he was able to get the part that I needed, repair it, and have my car very nicely cleaned within just a few days. He told me what day he thought he’d get it done but warned me that it might take a little longer. He and his team completed it on that exact day and helped me get all the paperwork completed quickly so I could take my car home! They also kept me informed along the way- I never questioned if it was just sitting in the lot or actually being worked on because there were daily updates!

The Caliber team was extremely interested in providing a personal experience. Rolled out the red carpet in several areas, communication, listening, allowing the customer to be as involved with the process and returning my car not only fixed but clean.

Great company, quality work, helpful stay. and was able to get my car back to me early.

High quality work. My vehicle was delivered two days in advance from the expected completion date. I was updated on a daily basis via text message and obtained responses in a timely manner when needed.

Caring and got right to the work that needed to be completed.They were efficient and timely.

The team at Caliber Collision, specifically Maddie kept me well informed and work was done well and on time.

The customer service was second to none, Becky was super friendly and knowledgeable. I will most definitely recommend them to anyone!

These guys make the whole process easy! They were fast and remembered my name and my car the whole time. No starting over when you reach out again. They stayed in contact with me about my repair almost everyday using text messages and an occasional phone call. They arranged the rental car so I didnt have to pick it up or drop it off. It was just parked there at their entrance when I arrived and I left it there when my own car repair was complete. Easy. Great Service.

Excellent customer service from beginning to end. The communication was fantastic, repair service was timely, cheerful and very capable staff. It was a professional and great experience

The customer service was amazing and the work was done well and in a timely manner. I highly recommend Manny - he was so easy to work with and made sure everything was done right!!!

They do great work, very good at keeping you updated

These guys really made the process as easy as it possibly could be to get my car fixed. The car looks like the accident never happend and the price came in cheaper than we expected by over 1000.00 Im very happy!

Abra in American Fork made my car repairs a breeze! They sent me regular text updates (which I could respond to if I had questions), called me the minute it was done, and the whole process was honestly... painless! Completed 10 days ahead of schedule too!! Thank you for setting proper expectations and then blowing them out of the water! And can you say lifetime warranties?!I hope I dont need you guys again, but if I do, I trust you with my car! Thank you!!

Rear window was replaced quickly and to my satisfaction. Manny and company did a great job!

They were so professional and Informative throughout the process of doing my car work!

This is an exceptional business. Their office is Aesthetically pleasing, very clean and all COVID-19 measures in place. They were very efficient working with my insurance and took care of all rental car details for me. Manny was excellent at communicating with me every step of the way while my vehicle was being repaired and painted. He went above and beyond and had his team touch up scratch’s on other parts of my car - free of charge . Thank you, Caliber Collision for making my experience painless and easy!

These guys fixed my car right up! Paid attention to every fine detail, if it was important to me, it was important to them! Left very satisfied with how my car turned out!

Best Auto-repair service I have ever dealt with. Very professional, friendly and timely. Clinton is above a 5 star manager and makes sure his customer are taken care of.I am a 46 and have noticed the past decade that quality and good customer service is very hard to come by in this technological society. Everything is either automated and to much online and you rarely can get through to speak to someone without long waits or being transferred to different employees at least 3-4 times.Calliber collisions office in American Fork, Utah truly care about customer service and the quality of the work. They are honest and I highly recommend this company’s service.

I was so pleased with the professionalism of the staff. They were concerned with the quality of the work and made sure they delivery was easy when the work was completed. I was informed along the process and this made it easy to keep track where my car was. I would recommend Caliber Collision and would use them again if the need arises.

I was asked to lie on the survey for the shop performance so it wouldn’t ‘ding’ the agent that helped me. the also pressured me to ‘hurry’ and return a rental cause they didn’t want to be inconvenienced

Excellent customer service. Leland was great to work with and kept me informed. He wanted to make sure the job was done right and even finished the job earlier than quoted. Thank you. The body work looks amazing.

This shop did a great job on my repair and Manny was super helpful in keeping me informed on how my car was coming. On top of that my car was done 3 business days earlier than I was originally told.

Very professional and they have fantastic customer service! Very happy with my service. Would totally recommend them!

A bit pricy but the work they do is phenomenal!

My car was hit in a parking lot and the insurance company recommended I go here. I wanted to keep things easy with insurance so I just took their recommendation and am glad I did. These guys were great. They did a great job, my car looks like new they were fast and helped me navigate details with the insurance company. I had a way better experience than what I expected.

Caliber Collision got me in right away. They were fast in fixing damages and my car came out beautiful. I would highly recommend them and definitely use them again. I also love that their work is guaranteed as long as I own my car. Thank you for your expertise and hard work.

My car needed body work after being rear ended. Caliber was very organized and made the process so easy. They worked with the other drivers insurance seamlessly. My car looks good as new and they finished on time. They gave me updates throughout the repair. I was very impressed.

Manny Pascoal was very helpful, thanks for allhe did

They took such good care of my truck. I hit a deer and they replace my whole front end, my AC condenser and windshield. My truck is as good as new. Thank you so much Manny and all the technicians. I hope I spelled your name right 😊

Great work on my collision repair. Great quality and keep me up to date every step of the way.

At first went here to get some cosmetic repair done but went back and had our AC fixed as well. He already had someone else look at our broken AC and Clint got us a cheaper quote. Someone gave us a ride home for free after we dropped our car off. They also replaced another part that was needed for free despite being $100. They also dropped our car off for free when we had driven down to get it but needed more time since they had found another problem. They also advised us on other fixes to have done and not to leave on our trip until they were addressed. Clint and the team are awesome! Message us during the repair time for updates. Highly recommend their service. Super friendly, honest, and service oriented.

If you want a top notch repair place with the very BEST service, this is the place. They were very friendly and very professional. I hope I dont have to go back because of damage to my car but if it happens again I will be going back here no matter what.

They were fast and very thoughtful kept me informed threw it all.

Caliber Collision in American Fork was great. Excellent customer service! Quality work at a good value. I have been there three times and they were efficient and on time with repairs (twice they finished early).

Caliber is the only place Ill go for repairs. They have been consistently honest, fair and so easy to work with. From big bumps to small scratches, I trust them completely.I remain a very satisfied customer for the quality of their work and their ongoing customer care.

Professional and trustworthy shop. Kept me up to date on the repairs and finished in a timely manner.

Flawless work! No trace of damage visible. Paint matched perfectly. Friendly and knowledgeable office and customer service staff.

Place is bad. The adjuster didnt want to fix my truck. The moonroof has a small leak and I want to fix it before it gets bad. They wouldnt give me a quote, said they cant fix it well enough. What kind of body shop is that? I didnt tell the guy but I used to do autobody and am a icar certified tech. Glad I am not using them if this was to hard for them to do. Go someplace else.

They were very professional and did an amazing job! You cant even tell there was ever a collision on my vehicle.

Caliber did an exceptional job on our repair and treated us like valued customers.

My van went to Caliber Collision in American Fork after someone reversed into the passenger front bumper in a parking lot. Clint kept me up-to-date via text message with everything happening. Even after having to reorder a part, they still had the replacements on the van & painted & back to me 5 days early. Amazing experience, highly recommend.

We were extremely pleased with the service, communication and quality of work on our Lexus repair from Manny and Caliber Collision. We were paying out of pocket for our vehicle repairs and received estimates from 3 different auto body shops. We decided to go with Caliber since their estimate was just slightly less than the others and Manny was helpful with answering questions about the repairs and costs. I knew there could be some fluctuation in the final costs of repairs, but I was pleasantly surprised when Manny called to let me know that the repairs were actually going to be less than estimated. My car was also repaired very quickly and the quality of the repair was fantastic. I also appreciate the interior and exterior cleaning of my car before I picked it up. It is great to have a local shop that is honest and does quality work efficiently!

Manny took great care of me on my bumper replacement. Simple, no hassle estimate and completion of my repair. Couldnt have been any easier. Ask for Manny when you call in - he knows his stuff and will make sure you are taken care of with your repair! Thanks Manny and Caliber Collision.

Excellent service and delivered on time as promised!

I am so impressed with my experience with these folks. They went to the incredible level of detail to even include replacing a sticker I had that was on an affected area on the estimate... Simply amazing. Theyll be fair, communicate well, and take serious interest in your situation. I highly recommend taking your business here.

Great place to go

Happy to report excellent customer service and professional quality. Anyone worried about sketchy repair shops should feel at ease with Caliber, this group has it together. My car was badly rear ended and repairs were completed without delay. Manny did a great job providing updates and staying in touch to make sure no small detail was missed. The work looks great, body paint matches, and the warranty on completed service makes this an easy recommend from me.

Leland was awesome and helpful :) My car looks like new!

Great service from customer interactions to timely updates and finishes repairs.

I can recommend Caliber without any reservations whatsoever. I received communication every step of the way and my car was done two days earlier than projected. Plus my car looks like the day we purchased it off the lot. Have a collision take it to Caliber.

The company was great to work with. They were quick with helping through my process. I would recommend anyone to come here for any auto accident repairs. Clint was really easy and great to work with.

They did a wonderful job with the repairs and repainting. Very professional, friendly and helpful. Overall very pleased.

Repairs were done early and I was updated through the whole process. Very happy with the service here.

These guys were great and very polite. They helped me with my car in a speedy manner. They even offer to re-wash my car after it had gotten dust on it from the nearby construction. Great companies are companies that go the extra mile.

Everything from the coordination, communication, and quality service was excellent here. I really appreciate Clint and the level of service he provided us. Unfortunately, this was our second time in about a year weve needed to bring a vehicle here but must say, these folks are the best!

They had our car done super quick and they always kept us updated on what was happening with it and when. The staff is all super nice! Plus our car looks amazing!!!

They were great with communication of how I wanted to receive updates. They sent texts every few days on the update of my vehicle and got it done a week faster than expected. They also have a rental car station there to where I was able to pick up and drop off the rental at the same place.

I have had to take my truck back twice in to get things done correctly. I was doing front brakes and noticed things still aren’t done right. Several things are still crooked and aren’t even attached. Then here is the big deal. They forgot to put a simple $2 clip on my transmission fluid line that left me stranded in Wyoming on a Sunday night. I had to get towed to the nearest town and luckily their was a mechanic there that helped me get home.

Manny at Caliber Collision was the best ever! My claim was handled very quickly and communication was quick, thorough and very professional. I have had other work and assessments completed by Caliber and would always give 5 stars.

I had an excellent experience, better than any collision place I have used. Thank you!

I’m glad I brought my car in to Caliber Collison, after I got rear ended I was able to schedule an appointment without any hassle for an estimate and a few days later brought my car in for repairs. I enjoyed the communication, I would get regular updates on my car so I knew the timeline. Clint was awesome he did an awesome job making sure my car was in good shape

The office staff was extremely rude to my daughter when she asked if someone was supposed come out and review the needed repairs. Instead of assisting her, she was chewed out for not not having a mask on while standing at the door. So she left in her rental. Then we get a call asking why she left without inspecting the repairs.

Fixed my van after an accident. It was finished on time and looks better than before the accident!

Definitely recommend for any body and paint, paint matched perfect

So very impressed and also grateful for Caliber! Dealing with the insurance company for a not-at-fault accident, craziness with our income with COVID and the need of my family made for some challenges. Caliber went above and beyond to help us out and I couldn’t be more impressed with a business!