My doctor called me in medication and I went to pick up another medication and asked to pick up both . Everyone was nice and she explained I couldn’t pick up the others because it was to soon . It’s not there fault and I’ll just pick it up when she told me I could .. these people have a stressful job because of the people trying to scam them for extra medication . Be kind and you’ll receive kindness back . Overall I like this place and will continue to get my medication there

Pharmacy slow, dont answer the phone and Im pretty sure sure dont even start working on your perception till you call and ask about it.. my doctor appointments are at 8am and I dont have my medication untill almost 3 everyday and when I get inpatient they give me a attitude acting like I dont need my medication in the MORNING

The blonde with tattoos on her arm is very rude, she yells your personal business so loud everyone hears, I wouldn’t suggest asking questions to her or any of them honestly . I switched pharmacy’s and they delayed my prescriptions out of spite . Not a professional place at all ! There are plenty in Altoona to choose from

There not doing any follow COVID19 vaccines. Way to enable a fateful disease. Awesome thanks.

Pretty slow but got what i wanted

I have never experienced such a staff of technicians that make you feel the way these bunch do. Even if I am picking up the medication for someone else i almost feel like less of a person because of this crew. Always find a way to make my visit the complaining topic for the next hour or two after. Also no one around you should know what the medication you are picking up is, but these people seem to shout it for everyone to hear. Privacy policy violation?

Workers are very nice they help you with your needs friendly

The store staff is always friendly however if youre going to the pharmacy, they sometimes just stare at you from behind the desk and wait for someone else to address you. The prices are often way more expensive than other places although they occasionally have insane deals on certain products. I only shop there because my bonus card gives me a 20% discount on all purchases otherwise Id probably get my script filled elsewhere.

RiteAid has always been favorite store to go to. I moved to Altoona and since the first day I walked into this RiteAid, I havent had a single decent experience. This is the WORST pharmacy I have ever been to. They are the most inconsiderate and rude staff of any establishment I have entered. Every time I call, the tone of their voice indicates that they just found out their dog died. Everyone has a bad day, but these people seem to have the worst day ever, and do not hide it whatsoever from customers. I know pharmacies are not speedy, but every time I have tried to get a prescription is has been the longest process. They also have never called or texted to inform me when stuff is ready, when I have signed up for the text notifications multiple times. I will, instead, pay my pharmacy from home to SHIP me my prescriptions because the $10/month is so much more worth it than to ever have to be in the presence of these miserable people ever again.

I usually never purchase there, not for any particular reason,usually have dealt with other pharmacies . However, I will bestopping there more often now . I went to get some simple eyedrops, 4 shelves worth . I went and ask the Pharmacist Ericand he walked down to the shelf with me and described the options . Ive seldom been treated so kindly anywhere in Altoona!If you need assistance at the pharmacy, ask for Eric ! A verypleasant, informative young man ! THANK YOU ERIC !!!

Everyone is always so helpful and friendly in this store. The manager went out of his way to help me with my photo order. Thanks

The pharmacy is almost always busy so if you have a question be prepared to wait. Otherwise good service.

I had just recently put in an application for employment at the store on chestnut avenue. And I had called to check up on my status with the employment and got a man named John, he seemed very adgetated when he answered the phone. But he had put me on hold which he had just sat the phone down, I heard him wait on 2 customers and he proceeded to pick the phone up and tell me I have no positions available right now Ill keep your application on file && Hung up on me without another word!!! but I wouldnt have a problem if he wasnt so rude about it and his tone of voice with me was irresponsible, ignorant, and was not as you would call comstomer service friendly! I will never go there again and I was a frequent shopper! And a member of their pharmacy! But now I am not! So I do not recommend this store at all period!

If I could give negitive stars I would. This place is so rude & disrespect. And they make you wait for 3 hours waiting with no other people waiting.

I was treated like a drug seeker while trying to fill my prescription of pain medicine, despite the fact that my face was swollen so badly that I was nearly unrecognizable and clearly in a lot of pain. The pharmacy tech was very rude with me.

Rude service. Rude people. Will no longer do business there.

Friendly staff, near the hospital and plenty of parking.

Pharmacists are very helpful

Very nice!!!