I was very happy with the service I received. I would recommend anyone to go there if they are looking to get a new mattress. He was very polite and helped me out every way he could. He went above and beyond. Thank you so much.
Great experience at Mattress Firm.Absolutely no pressure at all. We were able to check out and lay on as many mattresses as we wanted and never felt rushed. Never was pushed into buying more expensive mattresses, we bought what felt the best for us. We had a great sales associate who actually listened to what we were looking for and was very knowledgeable of all the mattresses at Mattress Firm. I would highly recommend going to Mattress Firm. Ask for Trent!
The salesman was super friendly and helpful, he was also very knowledgeable about the the products. The store was clean and well kept too.
Austin and Dan you are the best. Thank you for a good experience. My mother is excited to get her bed. They made sure to make it a good, but educational experience for her. Sleep is definitely important. We thank you for hiring great gentlemen and caring about people’s needs. I know my next bed will be from Mattress Firm.
Friendly and knowledgeable service. I didn’t shop all around town, so all I can say price-wise is that they did work with me from the advertised price and will honor the new price if they have a price drop in near future. Very good experience.
Courteous, knowledgeable staff. Quality inventory.
Our associate was Trent. He was so nice and helpful. We were in and out with a new mattress in less than 30 mins. Loved our purchase and Trent made the process super easy.
Trent was absolutely awesome Easy going and found me the perfect mattress I’m So thankfulI had to sign in through my friends Facebook just to leave a great reviewThanks again, Jennifer O
Very nice place. The salesperson Hunter was wonderful. Very knowledgeable. Very nice guys that work in the store
Austin was our salesman and he was amazing. Patient, helpful, and friendly!
My husband and I went to go kick tires. Trent was the only salesperson in the store. He did a wonderful job of juggling customers. He was very professional and honest with us. Because of this we bought a wonderful Purple 4 mattress with an adjustable base. Great job Trent!!!! Thank you for everything, we will definitely recommend you!
Wonderful staff and service. Dustin provided excellent customer service. Would recommend this store.
Made contact via email with Dan. Dan answered all of my questions promptly. I stopped at the store after work. Dan was with another customer but he greeted me when I arrived. I browsed the store and made my selection. When Dan finished with his customer he assisted me with my decision. Dan was very helpful. I will highly recommend this store.
I would rate this 5+ stars if I could. My boyfriend and I went to this store and didnt want to leave. Trent helped us immensely. We had no idea the different feeling of firm, medium, or plush, gel or memory foam, or even the feeling of having our legs or head raised up. He didnt try to sell us the most expensive bed or tell us what we needed to buy. He took us through every bed so we could tell the differences between them and decide for ourselves what we liked most. He is a very connectable, likeable salesman. We havent met any others like him. We were very pleased with the experience overall. He didnt make us feel like we had to walk out owning a new bed, but gave us all the information we need to decide which one we want. We will definitely be purchasing a new bed and when we do, it will be from whatever store Trent is at. Hes definitely a huge asset to the company and I hope he is appreciated as much as we appreciated him. 110% satisfaction rate.
Dan is the man. I explained issues I was having with my current sleeping setup and he instantly knew the product that was right for me. Great customer service. Will definitely be back!
Ive been wanting to get a new mattress for a long time now and I finally did. I went to Mattress Firm and found exactly what I was looking for.I got my plush pillow top mattress with an adjustable base. I like a soft mattress because anything harder makes my back hurt within seconds. I was also looking at an adjustable base so when I get bronchitis Im not laying flat. I never figured Id be able to afford it though.The salesman Dustin Drass was very knowledgeable about all of the mattresses. He had me try a couple different ones to see what I liked and after I found that, he took me back to the one with the adjustable base and had me lay down while he raised the head of the bed. It was exactly what I was looking for. I wasnt sure if I could afford it though so he offered to run some numbers.Dustin figured it out and gave me the information and its something I can handle. So I bought my mattress and adjustable base.Thank you Dustin for taking the time to help me.Thank you Mattress Firm for having just what I needed.SincerelyMargaret Bost.
My experience at mattress firm was one of the best experiences I had at any mattress place I been to. Trent helped my husband and I to find exactly the type of mattress we were looking for. He was very pleasant. I’m very happy to say I was able to walk away with a bed today!! They had many in stock we were able to pick from. Not to mention the amount of money we saved today was over 500 dollars our mattress was half off.
The service was great. We were not pressured into buying something we did not want. There is a wide variety to choose from.
Just purchased a new bed. The decision was made over several days with no pressure on making it right then and there. Our salesperson, Trent, is the best there is. He went over everything and broke it down for us so we knew exactly what we were buying. He is a very easy going, personable guy. You can tell he doesnt want to just make money, he wants to make customers happy. He is the guy we will buy all our future beds from and who we will recommend to others. Wonderful experience!
I purchased a mattress and adjustable bed. Not pleased that I have to pay another fee to exchange for a softer mattress, when they are very pricey to begin with.. The first purchase was very firm, even though I picked the medium.
Dustin was very knowledgeable about mattress models and features. He helped us find the right mattress for us without pressure to purchase anything. He made the entire process very easy.
Purchased a queen size mattress and box spring. Trent was fantastic! Excellent customer service at this store! Looking forward to our delivery arrival.We received our Serta Perfect Sleeper Sandburg mattress. The delivery process (and delivery men) was as awesome as the customer service we received in the store. We are enjoying our new mattress! I definitely plan to make future bed purchases at Mattress Firm. I would highly recommend this company!
Dan was very knowledgeable and helpful in making sure we had the right fit. After many doubts I am extremely satisfied with his ability to make us feel like we werent just another customer. I would highly recommend visiting Dan, especially if you arent sure what the best option for you is. Mattress Firm had great financing options and I didnt have to sacrifice anything just to afford the bed I so desperately needed.
I went here to look at mattresses lots of good quality, and the workers are such a great help.
The manager was very helpful and patient in helping us to find the right bed. He gave us a lot of different options to choose from and he gave us a good deal on it as well... so we walked away purchasing an adjustable euro top king bed!!!
Very helpful in fitting me into a mattress thats comfortable for me. Thank you
Trent was absolutely amazing to work with! He made finding exactly what we needed easy and affordable! If your looking for a mattress or a base along with great customer service, go to mattress firm Altoona!
Dan is absolutely wonderful! He was very helpful and very nice! We would come back and purchase from mattress firm again.
There was a little bit of a line when we got here, so we were left to our own devices for a bit. The manager was very polite though - thanked me for my patience and got me my bedframe in a snap before taking it to my car. He even convinced me to buy a fancy pillow. Had the best sleep Ive had in a few months on it though!
Great customer service from Trent! Great pricing
Came in as a family for some children sized mattresses; the manager was patient, informative and very helpful. Overall great experience
Had the pleasure of working with Trent. I planned on only getting a mattress but Trent sold me on getting an adjustable base that im excited for. Trent was extremely knowledgeable, helpful, and not pushy at all.I wont hesitate to recommend Mattress Firm to anyone in the future.
We had a great experience. Nothing was forced on us. We gave them our price range and they showed us only those mattresses.
We worked with two different associates and they were both fantastic. On our first visit he gave us so much information and answered all of our questions and didn’t pressure us to make any decisions that day. We came back a week later ready to make our purchase and another associate was very friendly and helped us through the paper work and it all went very fast and gave us the best possible price he could again without making us feel pressured into making any extra purchases which I really appreciate. I will definitely be recommending Mattress Firm in the future .
Great prices ! Customer service was great! Trent was extremely helpful and very knowledgeable!
Great service and gave me numerous options in my price range. Good deal.
Great salesperson super helpful and very nice person
Cory was a great salesperson
We had a problem with our three year old mattress, we contacted them for warranty information. We were very pleased with the way the warranty was handled!
Purchased a mattress from Trent. He was great to work with he didnt try to up sell and only showed us what we were interested in. I actually learned a few things from Trent i did not know about mattress maintenance and care. I very much recommend this store and location.
Dan was great did a wonderful job helped me out a lot two thumbs up to dan for being extremely nice caring and understandable
Go see Josh if you want a great experience! He made my wife and I feel extremely comfortable and was patient with me as I hate spending money. We left feeling confident that we made the right decision, and that wouldnt have happened if it werent for Joshs excellent customer service skills. Thank you very much!
Trent Ippolito was super helpful. He made was very knowledgeable about all the products and helped my wife and I find the best set for us.
Trent gave us a great deal and helped us pick out the best mattress for our needs. Great customer service! Thanks!
My husband and I went here on Nov 10th. We had Trent as our associate. My husband told him what we were looking for and Trent pointed us in the right direction. He showed us different options and explained everything to us about the mattresses. He never tried to push anything on us. We even learned some things about the care of mattresses and why they wear out so fast. We purchased a mattress that day. It was delivered yesterday and they took our old mattress for us. I highly recommend this store and Trent. He was very good and quite knowledgeable.
Very nice to deal with and easy! We bought two twin beds for a great price. Would highly recommend!
Trent was so helpful. He answered all my questions. Showed me different ways to put my bedding together. The price was great!!
Great experience with this establishment! The sales associate I dealt, Trent, was so welcoming and made the experience super easy! Would recommend buying from this store to anyone looking for a good quality mattress and great quality service.
Trent and dusty are great guys no one beats their prices on any mattress highly recommend
It was easy saved money and liked my salesman
Great customer service, recommendations, and friendly conversation!
The delivery men were wonderful. Wore mask. Kept me informed as to arrival time and took my old mattress.Could not have been bettet
Trent was very good to deal with. Bent over to make our experience the best. Highly recommend them.
Mattress Firm located in Altoona Pa. was one of the easiest mattress buying experiences Ive encountered for a very long time. Josh worked with us when we realized we had mistakenly purchased the wrong mattress. They replaced and took care of everything to my personal satisfaction. We will definitely return when the need for a new bed arises and recommend them highly.
Had a great experience at Mattress Firm store .
Great place to buy a mattress, very reasonably and good quality mattress
Dustin was great helping us through the whole process and very polite. Thanks for an awesome experience at your store!!!
Got what I needed with no muss or fuss. Trent made everything easy. He’s a great benefit to your organization.
Dustin was very informative and that helped me to make my decision on which mattress to purchase.
Highly recommend going here! Trent is an amazing sales man and made sure that my boyfriend and I got the best deal on a great mattress and bed frame! Would recommend dealing with this sales man! He was patient while we looked and didn’t pressure us in to anything we did not want. Wonderful place and great prices! They have something for everyone!!
The manager, Josh, was on top of things. I was in a hurry to get 2 beds for my new house and I could not have asked for a better experience. He listened to exactly what I wanted and delivered. He did not pressure me into any extras as most places do. Josh was most concerned about me leaving as a satisfied customer. Extremely professional and courteous. I would definitely recommend Josh to anyone else
Super easy to deal with. Saved me over $50 on a bed frame.
Matress firm Trent Ippolitowas really helpful with finding me what I wanted today
They were very friendly and showed is everything we wanted to see. Showed us what was on sale and explained everything clearly to where we understood everything. All in all we enjoyed out experience here!!
Josh in Altoona PA sold us a mattress today and the customer service/prices were amazing. We’re soooo very excited for our new bed that will be here in two days.
Trent was very helpful and knowledgeable about the mattress we needed and wanted to purchase. He gave us a great deal and I’m sure we will be very happy with our purchase
The staff was very friendly and professional. They had exactly what I wanted and I made arrangements to have it delivered. I was very satisfied with the service, and the store itself was very clean and well-organized.
Josh Wagner is a god. He saved us more on two mattresses and bases then we paid for one mattress and one box spring at Ashley Furniture. Would definitely recommend Mattress Firm to anyone looking to buy a good mattress at a great cost
I got 2 brand name mattresses here for half the price their competitors wanted. I would definitely recommend them and will be shopping here for all of my future mattress purchases.
Trent gave us a wonderful deal, so much so that we bought two sets of mattresses instead of just one!! Great prices, Great People!! Definitely will come back. Cant wait for delivery!!
Couldnt have been more helpful and courteous. The price was good and Trent was great! Thanks.
We had a great experience & would recommended Mattress firm to any one.
We were looking for mattresses and were kind of frightened as we just bought a new house and needed a new mattress. The prices were pretty overwhelming. We decided to check in mattress firm in Altoona and spoke with Trent. I wont go anywhere else for the process of my kids growing up or when we put in our guest room! So relieved to deal with somebody who was down to earth and could get us the best deal for what we were looking for. Highly recommend coming here for your mattress needs.
Extremely satisfied with my decision to stop in at mattress firm to look for a mattress because I will no longer be looking anywhere else. I was assisted by Trent with helping me select the perfect mattress and when i found the one I wanted and it came to the financing Trent gave me the best deal he could possibly give and was extremely generous with the amount of money he took off the original price just to make it work for me and I really appreciate it. I recommend anyone who is in need of a mattress to stop in to mattress firm in Altoona
My boyfriend and I came into Mattress Firm just wanting to look around and get a feel for all of the different mattresses. Honestly we didn’t know exactly what we were looking for, but Trent really helped us out by giving us exactly what we were looking for! We wanted something not too firm and something very affordable. After we came in just looking for a mattress to replace my old one, we left with a mattress and an adjustable base that even comes with a remote and portable chargers! How cool! Trent was such a great help and helped us get our perfect mattress!!!!!
Fast and friendly service. very pleased with my purchase overall.
Wonderful customer service- not pushy at all! We had a great experience purchasing our new mattress!
Prices are high then you have to buy box spring
The service was great and very friendly not only did they let me try out different beds but they also gave me a great deal Im very thankful for their service and help
Great place best customer service reasonably priced too.
The sales person Joshua was super friendly, considerate and courteous. I would come into this store and recommend it to anyone. Superb service great job Joshua keep up the great work.
Cliff was very knowledgeable, and took the time to explain things to me when I wasn’t sure about what he was talking about I was very happy when I left and would recommend Friends to go to mattress firm for their next mattress.
Great place helpful staff. Would recommend this be your first stop when looking for a mattress. You wont go anywhere else
Very good service. would recommend to others
Very friendly and concerned for our specific needs.
They have great service and good prices. The staff there is very helpful and knowledge. They will definitely help you find the right bed for you! I highly recommend!
Went for a new mattress and was impressed with the customer service from Nick. He was great. He was extremely nice, helpful and in depth with his facts. We got everything we needed and felt great with what we bought. We had a good experience all around.
I had a great experience with Shelby, she explained all the different options and listened to our preferences. I returned Black Friday and had an equally rewarding customer service experience with Leigha, bought 3 beds, took advantage of great financing option plus all the Black Friday bonuses. Highly recommend this customer service team to help you find the best option for your next mattress.
Trent was incredibly helpful and knowledgeable about the products. We were super satisfied with the service and were not pressured one bit. One of the few great sales experiences I have had. Would absolutely recommend working with Trent at the altoona location!
After checking online and our surrounding area, mattress firm has the best help when you walk in the store. The qualuty of theyre adjustable beds for the pricw we paid is amazing. We saved over$ 700 plus they give a military discount. I just want to thank you guys at the Altoona store, and Mario who also works at the state college store.. thanks again, so much
Two expensive
We got what we needed with great customer service!
Mattress Firm in Altoona PA has great customer service. I especially want to acknowledge DJ Patterson for going above and beyond to help us with our mattress purchase. The box spring would not fit up the stairs and we had no way to pick up a new split box spring. DJ worked out a plan to help us and we got everything set up. We will definitely do business at Mattress Firm again when the need arises.
The manager Josh was very helpful and nice. Took a lot of time to choose the right mattress and he was patient with us. Went though everything with us.
Awesome service with a smile! Best mattress store Ive ever been to. Leigha was extremely helpful and such a nice person! Amazing! Highly recommend
Cliff was the best salesman ever!!! I recommend him 100%!
The sales man was great and very helpful.
Great service! Great products.
Josh was very efficient and helpful with my purchase.
Awesome customer service to match our awesome new mattresses! Leigha was very helpful in giving us savings as well as picking the perfect mattress. The delivery was fast, and the guys were super courteous and friendly. Thanks, everyone!