I had a very fortunate and pleasant experience working with salesman Tyler Kennedy at Lynch. I was looking to purchase a used rollback tow truck, but with the chip shortage in the automobile industry, quality used models are in very short supply. After calling countless dealers and not being able to find anything of quality at a decent price, Tyler was able to help me find exactly what I was looking for. He was industrious and proactive in finding the right fit for my needs, and was responsive to my requests for information. I am very satisfied with my interactions with Tyler and would recommend him without reservation.
Ive Known Robert and Fred, in sales, for Multiple years now and Ive never felt more of a stranger to this company than I do now! I had a bad experience earlier this year with them on one of my trucks by getting the run around. A few months have past now and they have another unit (Tow truck) for sale of which I spoke with a different Sales Rep about pricing and availability via phone. This rep had to get the sell price from Robert (Sales Manager) of which he then called me back with a number. I went to lynch to test driver this truck and afterwards Fred and Robert gave me a price of $11,000 higher than the other Sales rep price. They then scrambled, when I told them about the price I was quoted by other sales rep, so they called that rep to make sure it was a real quote of which that sales rep confirmed it was. They then came back up to me, mind you it was extremely awkward, and said that they needed to get more than what I was quoted but because I was told that number they would honor it. SMH what a way of making someone feel like you care about their business.
Nick Neelson went above and beyond his job as a salesman. I ordered a 2020 International truck in August, expecting to get it before the winter months. The truck was supposed to be built and ready the first week of October, because of the General Motors strike, no trucks were produced for 2 months while they were on strike. Now its the middle of December and winter is here. Instead of waiting the 4 week period for them to ship the truck to Lynch, Nick found out the truck was ready and on his day off volunteered to drive me down to Ohio 365 miles away to pick up the truck. Cant thank you enough Nick, much appreciated.
Picked up a bodyThey were very helpful. Place was state of the art. Vic @ Cherryrun Express
I have a towing company around the area and Ive purchased with them a few times now, pretty good service and prices highly recommend
This is the best place to buy a truck. From sales to service to parts you will never find a better place. Best thing I ever did is buy 2 new trucks a long time ago. Im still doing it and never ben let down. They will go out of their way to help you.
I met with Robert and his team on November 20th, 2020, not sure if I wanted new or used, wrecker, or rollback. Robert took the time to go thru the pros and cons of both types of trucks, and it was a no brainer to go new. I ordered a 2021 International MV, 21, 102 wide steel bed, with wheel lift. It was ready about 3 weeks later. They had awesome financing available, however we choose to use our own bank financing. I have had a a few questions, parts and service, were able to help a newbie tower. I would highly recommend Lynch Chicago for all your tow trucks, parts and accessories.
I want to thank Mike, Robert and Frank for all their help and excellent customer service! I’ve been to other places and have never had service like lynch provides! Would not take my business anywhere else!
VERY FREINDLY SERVICESFROM SALES TO MANAGEMENTS TO FINANCE TO PARTS TO REPAIR, NEVER WILL SEE BETTERILL ALWAYS USE LYNCH FOR ALL MY TOWING NEEDSFRED GALARZA ALWAYS MAKE IT POSSIBLE FOR BUYERS
Nick and the crew are top notch at what they do. They keep you informed every step of the way and will answer any question you have with real world answers not just a typical car salesman reply.Thank You Nick and the Lynch crew!
Had a fantastic experience working with Bobbi! Would recommend this dealership!
Good service
Lynch sales and service staff have been very helpful in the success of my business. Good people, products and service helps make me success.
Super towing store
Bought a truck on valentines day, got a 7 day sticker while waiting for plates. Cant tow with the sticker. Today my sticker expires. Nick, the salesman hasnt returned any calls or texts since Saturday when he met me to give me a wireless remote for the truck. I spoke with someone in the office that is going to get the plates and she knew that I was coming out to meet her and get the plates. Nick would have known this too had he at least looked at his phone at some point.When I arrived there, I parked the truck out front and went in to let them know I was there and willing to wait until they got the plates. Someone else noticed the truck and asked nick if that was the truck he just sold sitting out front. Then, nick responds by asking if someone could go out there and let that psycho know his plates arent in. That psycho being meWhen I stood up and pointed out that that psycho was right here, he could tell me himself, his face got red and he tried to clean it up. He then took me back to show me that the lady going to get my plates was still there. When I walked outside to smoke so I didnt blow up on him, being a psycho and all, he came out and apologized. Im positive he is sorry that I heard him calling me names. Im sure that hasnt been the only time, and it is completely unacceptable. I have heard this man talk about other people like this as well and he should not be in any type of customer relations business if he cant control his mouth.Very unprofessional, rude, and disrespectful.This review is not for all of lynch, just Nick.
XL Towing can always depend on the guys @ Lynch when were in a pinch!
Very nice, helpful staff, great selection of trucks.
Been going to Lynch for years and always go straight to Tony anytime I need parts. Hes always quick to get me in and out when Im in a rush and always personable everytime. Much appreciated!
Well do business with them again
I’ve been going to lynch In Chicago and Wisconsin to buy and repair or maintenance my trucks for over 12 years . I have never had any returns or problems on there new truck builds or repairs and maintenance . These guys are just plain awsome . Like I said before from the front offices to the back lots . Each and every single person that works for this company is great . I’ve always been happy dealing with both locations I go to . It’s hard to find the class and professionalism these days and lynch has both . Thanks guys for all the years of great service !
One of the best places to go to for all your towing needs
A+ service all the way from the front desk, sales people, parts, service managers, and technicians. Great people to do business with.
Mechanics Beware this place will hire you and you better know how to work on tow trucks I was here for two weeks and the work is very difficult with no proper training on those 50 ton tow trucks you will die trying to fix them. I had to quit and move on to a better job. A waste of two weeks.
Thank you Fred great sales man!
Driving in Chicago on Irving park and Sheridan intersection May 14, 2017 your company towing truck red colored, license plate started 1 17.. was driving as crazy. he cut my car on the intersection at Irving park and Ashland and after I saw him doing the same. I realize the way youre trying to get the order fast, but your drivers creating very dangerous situations on the road . Next time Im calling police right away.
Frank Youre The Man.. And Tony Great Customer Service 👍
Frank and the team are the best
Great sales staff, call Jim Rooks For all your wrecker sales needs. Service department always get the job done right.
Once again great service from your Parts Department.
A+ Operation all around!
Robert and the guys do a good job they really go out of there way for you thanks again
BUYER BEWARE!!!!ON 2-4-19 I BOUGHT A 2010DODGE 4500 SELFLOADER AT LYNCH CHICAGO. I PAID FOR THE TRUCK IN FULL. WITH ACERT. BANK CHECK. ON THE INVOICE IT CLEARLY STATES19.5 ALUMINUM WHEELS AS MY OPTIONS FOR MY TRUCKBECAUSE THATS WHAT I WANTED AND THAT WHAT I PAID FOR. WHICH THEY DIDNT GIVE ME. SO I CALLED MIKE MARINER AT LYNCH IN CHICAGO. AND MIKE TOLD METHAT NOPE THAT WAS JUST A TYPO! BE CAREFUL GUYS BECAUSE YOU MIGHT NOT GET WHAT YOU PAY FOR AT LYNCH IF ITS UP TO GOOD OL MIKE. THEN THEY TOLD ME THAT THEY WOULD OVERNIGHT MY TITLE. THAT DIDNT HAPPEN. I BOUGHT IT ON 2-4-19 TODAY IS 2-12-19.I CALLED A BUNCH OF TIMES IHEARD THAT THE TITLE IS AT THE BANK. THEN I HEARD ITS AT THE MAIN OFFICE IN WIS.THEN I HEARD ITS ON CHICAGO! MIKE WHERE IS MY WRECKER TITLE????
Great Customer service from Fred Galarza
Great place for all your towing and recovery needs!
Good people great service
Tony in parts provides excellent customer service!
Good place get towing equipment
Hack job at building trucks. Very disappointed in a truck we have from them.
THE BEST IN THE BUSINESS
Came in to buy a truck, A++++ customer service, NO PRESSURE is what I liked about Fred. Fred took the time to show the inventory and work with me on what truck was needed. Will defiantly be back for more trucks. Thanks to Fred and the whole sales team.
Didnt know your drivers didnt need to stop at a red lights...
Pretty nice bunch of guys
Frank at Lynch is the man he went above and beyond to help me with my truck.
Everything you need for towing and recovery
Very friendly employees and service department.
My experience with lynch truck center and the service manager Frank has left a lot to be desired and has gone as to tell me that a problem has been fix and in fact it has not, do your self a favor you can find a better company to deal with elsewhere.
Quick service
Tow truck sales
Thank You Team Lynch!!!! 👍👍👍👍👍