The customer service provided by Kim McQueen was exceptional!!I HIGHLY RECOMMEND Super Sod, we have used them and will continue for our sod needs! Thank you for your time and concern, and detail shown to my company!! IT WAS & IS VERY MUCH APPRECIATED!!!
I spoke with Kimberly King on chat the other day. It was nice to have a human. She was wonderful. Then when I was having trouble placing my order online, I was able to call in and talk to her and she placed my order. From internet chat to our phone call her customer service was amazing! Great company. Great people. Great products!!! I wish I could give Mrs King 10 stars!
Amazing amazing amazing. We can’t be happier with how our backyard turned out with the tiftuf grass we got from super sod. Jill Johnson went above and beyond to help us out with the order. We laid down around 5000 sf of grass with the help of some friends but Jill was able to split up the order so we did not have to put down everything in one day. Tiftuf is the way to go because we have lots of trees but it’s actually still growing even in areas where it does not get any sun. I cannot believe it. We put down the grass on Sep 4th (pictures 4-6) below were taken on Sept 22nd. Just 3 weeks after we put the sod down. I also have (pictures 1-3) which were taken Nov 2nd. Looking super sod nice!!!
Nice sod and great customer service. Delivery got the sold as close as possible to the site for me. Very pleased.
Its Friday and Im trying to get my weekend chores laid out. #1 is check with Super-Sod - Alpharetta. I need to know if I can fertilize my Zenith Zoysia and put down a fungus (mushroom with all the rain this week) treatment at the same time. Sure as I get on the Super-Sod site, Sherica Rushing in the chat pops up. I gave her my grass information and it wasnt even a minute later, she had my answer, Yes, that is OK. Thanks Sherica, much appreciated.
Excellent transaction from beginning to end. Great customer service, best quality sod I ever had (ordered the TifTuf sod, great stuff), great price and on time delivery. Thank you!Updated photo of the dormant sod taken on 1-11-2020. The grass remains a blueish green color which looks much better than the typical Bermuda grass. Very little growth during dormancy. Excellent sod and very happy with it.
I am continued to be impressed by this company! I called needing help with my zoysia lawn, and Ms Kim King turned me on to the lawn coach subscription. I am so excited about this taking the guess work out of my lawn! Not to mention, Kim has got to be one of the most helpful, knowledgeable and friendly people I have ever had the pleasure of speaking with!
Good knowledgeable service about how to care for your sod.
Thats a very good place to go buy you new sod
The big yellow bag of garden soil is a must buy. It’s the best out there and I love that there are no weed seeds in them. I plan to order from them every year. Very happy with the last 2 bags. They deliver and will place the bag where you need as long as it is accessible. The team is very helpful and know their stuff l. I also love the emails with reminders about lawn care very useful.
After talking to Super Sod management about my concerns they quickly addressed my issues with my sod order.
These folks are on point! Super friendly, fast, and above all, top quality.
Very nice sod displays if you are shopping for sod.
I went to this location to inquire about my options for resodding my lawn and I was very fortunate to meet Carlos. He helped me understand my options for choosing which type of sod would work best. He took the time to make sure I made the right choice given my lawn and the amount of sun I had to work with. I really had a great experience purchasing my sod, and now, about 6 weeks later, my lawn looks beautiful! Thank you so much for genuinely looking out my best interest and taking the time to show me how to keep my lawn looking great!
Kaylan Fourney; a great customer service rep. Very knowledgeable, helpful and friendly!
Very impressive service, quality sod and good pricing. Delivered early in the morning as promised and my backyard has never looked better. Its been 4 weeks and it looks better than when the contractor did our backyard 4 yrs ago. I got the Zeon Zoysia and I even planted it on the side of the house that is fully shaded and it is thriving. Get the Zeon Zoysia if you have a shaded area
Super easy to order, great delivery driver. He put it right where I wanted it & the product exceeded expectations!
Super Service! Ive never installed any sod before and this location walked me through the entire process. What type of sod I needed and how to install and maintain. I got there right when they opened and they had my truck loaded in less then 10 minutes. Then, after, I received an email with instructions about maintaining my new grass to make sure that the root system lasts. Absolutely Excellent! Oh, and BTW, the location is really nice and very well maintained.
It started with a request to chat to which an Andrew Goggans responded for Super Sod. Andrew was a wealth of information for all of the rookie questions I was asking about sod and the process. I asked for a quote which I received via email within about an hour. The order process is amazing. Sign the proposal, send it back, receive an invoice that I was able to pay on line and then a follow up email letting me know where to pick up and some videos for care while installing the sod and beyond. I can honestly say while I have enjoyed a lot of great customer experience in a lot of different areas, none were better than with Andrew.
We live in Roswell and had a great experience with Super Sod of Alpharetta from our initial conversation with the front line office to the delivery driver who was timely, personable and delivered quality service. Im not sure what their core values are, but quality and providing an excellent customer experience are definitely two of them! I will continue to use and recommend them with confidence to everyone I know.
Great customer service! Had a minor issue and Kevin took care of it promptly. Would gladly use them again.
Great service. Good material.
Excellent customer service and couldn’t be happier with the tall fescue sod we purchased. Very high quality sod and looks amazing!
In selecting a lawn I recommend you know your situation before you spend your hard eaned money. I had a fescue lawn in the back with tall trees along the fence line, limiting the area to 4-6 hours of mid-day sun. Fescue greens up nicely but does not wear well. On the weekend I like to bring the two dogs out with me as I work in the backyard. Fescue does not stand up well to the traffic and reseeding throughout the year was necessary. I invited SuperSod out to access options and they recommended TifTuf. The process requires you to cut the lawn as low as possible, spray and kill the roots and then rototill, level and rack. Hard work… I had 7 pallets delivered from Alpharetta and Lawenceville (availability issues). Installation is backbreaking but once completed it started to green up in 3-4 days. August was hot and September was wet so likely not the best conditions. The sod rooted poorly and the SuperSod installer and Alpharetta manager were both out several times. In each visit they recommended additional products (aerating, fungicides, lime, fertilizer and Soil3 topdressing, not inexpensive). It’s now 10 months later and it look thin and weak with some areas nearly bald. I planted small cuttings in the front yard to see how it compared to the old bermuda. In full sun it grows in well. Botton line, a lot of hard work and thousands of dollars later and I think I’m back to fescue. When I purchased the sod SuperSod stated if you are not happy they will make it good. They won’t. Be willing to compromise as you can’t change mother nature.
Thank you Andre for your time and knowledge for helping us pick our perfect sod. Will be back again.
I absolutely recommend Super Sod of Alpharetta!!!Customer service Simply excellent! Tyler, Christian, and Andre were Very professional, knowledgeable, friendly, and extremely helpful. Thanks guys!!!Location easy to find, super clean, organize and nice facility, excellent products!
Great quality product for a great price, very helpful in loading into truck, and after another supplier suddenly canceled due to us wanting to pick up sod the day before July 4, they were open and working and able to fill an order on extremely short notice.
I got 12 pallets of sod installed by a contractor (ordered by contractor) Sod is good and is growing nicely. But sod is not cut evenly. It’s all bumpy. Even when they installed it I noticed uneven sod thickness with some rocks, but I thought it will all settle down. I am now done with my second mowing after 4 weeks and it is still bumpy. It rained most of the week until the day I got sod and I am not sure, if that makes a difference...
You all have a great product with your sod. You have helped us to be a top rated 5-star contractor. Thanks again from Marks Yard & Handyman Service.
Absolutely love my new TifTuf sod! The product itself is beautiful and the staff is always friendly and helpful - big shout out to Pamela for all of the maintenance tips and suggestions!
Great sod, efficient website for ordering, loaded the grass quickly in bed of my pickup.
New facility. Nice people. Good demo area for choosing the most appropriate grass. Interesting compost/mulch called Soil Cubed. Good parking.
Good. My friend bought 2 pallets of grass.
Helpful crew
Very helpful and informative. Helped to load sod, very nice.
Great expiriance with staff and overall process, very clean and well organized place,they have the best Bermuda sod around .Thanks
My first experience with Super Sod Alpharetta after my son ordered their sod and was completely satisfied. As a residential (75 year old) home owner in Suwanee, their service from beginning to ending delivery was outstanding. Thank you Super Sod.
In and out as always
Great customer service!
Awesome people and awesome products!
Good fescue sod. Staff very nice.
They suck was wanting on hold for my question to be answered 😡 😠 then they hung up on me
I can not recommend this location and product (TifTuf Bemuda) enough. I wish I would have known about them sooner. I stopped in on a whim to price out a pallet of sod to complete a backyard project that I was originally planning on mulching. In May 2018, I had 9 pallets of Bermuda sod installed (by another company-sod vendor unknown) and was told that TifTuf Bermuda is just the same-Bermuda is Bermuda.My yard is proof that not all Bermuda grass is the same. Not only did I not have any weeds come up on the pallet I installed from SuperSod, but the coloring is amazing! While the sod that was laid in May started going dormant in October, SuperSod held on strong at least another month. Thank you!
Quality sod at competitive prices.
The robotic lawnmower running around constantly cutting the grass, it is worth checking the place out even if you dont need sod.
Great folks
Fast service