I was headed to a nearby used car lot in hopes of buying a Jeep that I thought should absolutely be mine just from the look of it. On the way there, I noticed a very nice auto shop(to say the least). A nice man held the door open for me and I decided to go in and ask if they could do a used car diagnosis? The answer was yes. The first thing I can say about this place is the word PROFESSIONALISM. The handsome young man that I spoke with was polite, knowledgeable, efficient, and did not try to sell me on any extra things that I may not need. With a smile, he gave me the price for what I needed and quickly scheduled me to bring the car in for the inspection.About 30 mins later, after bringing the car in, the highly experienced mechanic personally showed me his findings about the car. He took pictures and entered all the info hed gathered into a computer and the gave me a detailed print out of his professional diagnosis on that particular vehicle. The gentle spirited mechanic was friendly and reminded me of the good old fashioned honest mechanics that I used to come across as a young lady raised in the south. Youll feel like you made new friends in this shop. I want to add that the place was clean and had a very nice laid back feel. Nice to find a place where youre not just a number. The mechanic saved me thousands by finding the flaws I could not have seen in that used car I brought in. Keep in mind that these pros have many other services that they do and I noticed the care they took with everyones vehicles while I waited for my results. I definitely recommend that you guys fly in on your magic carpets or whatever and give these guys some business. I dont think youll regret it.
Came in to check if my car needed a new timing belt, Rafael sat and walked me through a couple options for the best value. Great interior wait area, stocked with a mini fridge and drink machine (coffee/tea etc) as well as snacks; the location itself is great with shops up and down the road to idle through while waiting. I picked up my car within the same day, and they even flagged a couple of issues I wasnt aware of, pictures taken of faulty areas.So in summary, the staff has an amazing vibe, booking and labor times are top notch.Its overpriced but worthwhile knowing everything was done RIGHT, and not having to bounce back to the shop multiple times.
I will not go to anywhere besides Speed!! They are fantastic and take care of me. I can trust them. Highly recommend!
Great service. I like the fact that they send you texts of whats going on with your car. Then you approve or deny the services from the quote. It was very easy and simple. Well recommended. The lobby area is very spacious. Well recommended.
I was in the area and needed my turn signal switch to be replaced. The switched also controlled the windshield wipers and the brights which were all going off. Hence why I needed it done right then and there. After calling around I decided to give them my business. They got on it in jiffy and gave me the best price on the repair. They were welcoming even allowing me to sit in the waiting room with my dog whom was with me. They made both of us feel comfortable being there. Had a great experience there meeting and interacting with the people at the establishment. Thanks guys!
They had a very reasonable coupon for an oil change which I did take them up on. They checked my brake pads and told me they were severely and dangerously low on my truck. They estimated to redo the rotors and pads for about $430. I took my truck to a known auto repair person who removed my tires and checked the pads visibly. Come to find out I still had more than half of the brake pad left. If I had gotten scared about the Speed technician”s report I would’ve spent over $400 for nothing.
Very couteous and professional. Extremely promp. I didnt have to wait long at all and I didnt have an appointment. I have used the Roswell location as well to inspect a car I was selling and that was a great experience as well
We are thrilled to have Jim and his team servicing our commercial vehicles! Knowledgeable, competitive pricing and an all around great crew… we look forward to a lasting relationship!! Thanks Jim!!
These are possibly the best underrated European Automotive shop in GA! Ralph and his staff are phenomenal their shop and techs are top notch and honestly make using the dealership only idiots would approve 🤫 . My new shop for everything.
The entire staff is so friendly! Their prices are fair and the work is exceptional. Would recommend 👌👍💯
I checked my car with speed auto for Hybrid battery and they diagnosedmy car and gave me report which was not authentic. They told me that my car hybrid battery has expired but when I checked with other place and they diagnosed that my battery is good and there is problem in breaks. I spend almost $ 140 for diagnose charges. It was worthless.
Really impressed with the efficiency and quality of service at this shop. We went in for an oil change, but ended up having to get a few other repairs done. The staff was very friendly, informative, and efficient. We will definitely come back for all future oil changes and repairs.
I love going to Speed, they always take care of us and are fair in pricing. They deliver and exceed my expectations each time my husband and i go in for services on our cars. Thank you for always being so professional and for the friendly service!
This auto repair center is very good. friendly people and very knowledgeable in what they are doing. Finish their with high quality and on time which I really liked it. I will definitely recommend this center to friends.
Super friendly staff! As soon as I walked in with my 15 month old infant, the manager noticed and told me he would try to get my oil change done as soon as possible even though we didn’t have an appointment. He even gave her a teddy bear! Will definitely be back.
I have used Speed many times over the years and always have a great experience. Im glad they opened the new location as its much more convenient for me. As always, they deliver the best service!
Took my vehicle in for a tire repair, got the motor mounts installed while it was there. Jim and his crew did a great job with the vehicle. I was given an estimate of the other items I needed with photos. I was also given the option to fix it now or skip it. Also had them do a pre purchase inspection for my daughters car. Knowing what the car needed gave us peace of mind to make the purchase. Definitely going back for my repairs.
Speed Auto Repair did a great job repairing the heater coil on my Tahoe. They also did a great job with a tune up and servicing the transmission. I would recommend them highly.
I have been here twice, both times were great. First time I thought I needed brake pads because the dealership tried to pressure me into buying them, but when I went here her took pictures of my pads and SHOWED me I was just fine.This last time the sweetest young man Raphael helped me and he spent the afternoon returning texts to me, checking prices and then when I got there he helped me with the headlights of my car.I will be going back to them again.
I did walk outside, place was clean.They can improve by keeping the car more clean as I felt shop related smell in car after the service
From the moment that I walked into the door I felt so at home here with this company. Justin Reyes greeted me with exceptional customer service. Not only did they fix my car but they diagnosed things about my car that I have gone to several places to get answers about. They found these problems in less that 30 minutes. I live one hour away but its worth the drive when you are taken care of like this. I appreciate all of you so much and I thank you for caring about myself and the performance of my vehicle. I cant remember the owners name but I remember that he was just as incredible as all of his staff. I recommend this company 100%.
Very bad at repairing stuff. They seemed to cause more damage than repair it. Please be careful with these people
We have used Speed before and have been happy. They took on a major upgrade for me which including installation of a Blue Ox base plate, diode wiring and installation of a Air Force-One braking solution. They did an excellent job and took time to go over their work (which was very professional) and made sure we knew about the products they installed. These are professionals who have customer focus first on their minds. I highly recommend them. Mark is an excellent mechanic and goes out of his way to tell you what to expect. Jim, Service Manager keeps you informed and sets expectations with options.
2 weeks ago someone cut me off while I was making a right turn on my way to work and forced me to jump the curb. Luckily I was ok but one of my front tires was destroyed and the other front one had a big bubble on the side. I called this shop and asked them if they could fix it if I had my car towed to them. The guy on the phone said yes and he would let me know how much everything was going to cost me once the car got there and they were able to look at it. From previous experiences with other auto shops, I knew that I was going to have to pay a lot of money but I had no choice because I needed my car fixed as soon as possible. The guy called me back and patiently explained everything to me and gave me a quote that was not as much as I thought it would be. My car was fixed by the end of the day. I don’t know anything about cars but every time I’ve had to get an oil change or something fixed, I feel that the previous auto shops have taken advantage of me and charged me for extra stuff I didn’t need. I don’t know the name of the person I spoke with at the shop but I know that the guy that worked in my car is named Eric. I just want to say thank you for helping me with such a stressful situation and not taking advantage of my lack of car knowledge by overcharging me or telling me I needed extra things done just to charge me more money. I really appreciate your honestly and great work. I highly recommend them for anything you car needs.
These guys know what they are doing. And i saved money. I recommend them for sure.
Great customer service. Thanks Leo. Te amo!
The team here is amazing. I was treated like royalty. I got a FREE car wash and cookies lol. I also got a quote on some work my car needs done. I’d definitely recommend these guys!
Excellent communication, professional and on-time service, friendly and understanding. Will not hesitate to return and recommend without question!
I was referred for a service from another auto maintenance shop. Mark was the mechanic and Austin was the front service person. They quoted me a rate for the repair. I was in a hurry to get the repair done because I was going out of town. They took me right in and finished the repair that day . Austin called stating the mechanic recommended additional work. I agreed and approved. I would return to the shop for repairs.
Great customer service and recommended. I like the customer service I receive and the staff there are very knowledgeable.
Nothing spectacular, but their diagnosis was thorough enough to determine that i needed a new battery.
Austin and his team were amazing. Very quick, and easy. Got us ready for 30 hrs of driving over 3 days and no issues.
5 Stars for Speed Auto Repair in Alpharetta!! These guys were great from a service perspective and they also have aggressive pricing. Not too often that you run into the best of both worlds, but Speed Auto is just that. The owner even came out and chatted with me for a bit. Great local business and strongly recommend them. I got tires, alignment and oil change on my last trip, but I will be back for any other repairs/maintenance needed in the future. Thank you Speed Auto
My emissions test failed and showed Oxygen sensor failures. A different repair shop asked me to replace both oxygen sensors and wanted to charge me $600 plus anything else that may break while installing it. I was skeptical as to why 2 sensors would fail at the same time. Visited ‘Speed Auto Repair’ for second opinion. The manager felt it may not be sensor issues and proposed diagnostic test. I signed up for it. He came back later to tell me they cleaned up a few things which helped sensor to give correct reading. I drove my car for a couple of days and came back to get it checked to make sure the codes had cleared and I am ready for a emission retest. To my surprise they even did a retest and got me the emission results.( initial test was at a different place). All done for less than 1/4 of what another repair shop quoted. Genuine place. Hard to find nowadays. Happy to recommend Speed Auto.
Very courteous and professional establishment. My service was on time and I was given an estimate of services needrd without pressure. The facility was clean adhered to Covid guidelines.It is with enthusiasm that I refer this facility for all your auto needs whether minor or major.Thank you Speedy! See you soon!
The establishment was clean and accommodating to my wait time. I went to have my emissions checked and left the shop feeling that the servicemen accomplished the job. The price was also reasonable.
Professional services and always takes time to explain. -1 star because they recommended transmission service which I have already performed at Honda dealer in 2018 which I forgot I had done which I am sure shows on carfax which I ended up doing 2 transmission flush in 2.5 yearsReview edited. The shop reached out and informed me that the van reached the 30k miles since last trx fluid change. Checked Carfax and he was right. I stand corrected.
Speed Auto Repair just replaced my motor and transmission after 220000 miles. Theyve been maintaining all of my vehicles for over 15 years and I just love this place. Honest and dependable.
Jim did a great job working with me to assess & repair my vehicle. Ill be back.
What a great experience! My vehicle looked better than the day I bought it. It was spotless. The attention to every little nook and cranny - inside and out - was amazing. I will be back.
Great Service, Great Customer Service, Friendly and Jim Brown the owner was very nice. They took care of my car repair in a timely manner and I would definitely use them again as well as recommend them.
I rarely take the time to write a review because frankly my expectations are very high and rarely met. This time they were exceeded!I brought in my old1982 jeep scrambler that I was a little hesitant to trust her with someone new. However from the first phone call to the time I picked her up these guys were top notch. Took the time to to talk with me about everything they did and they genuinely seemed excited to do it. They did some upgrades that another shop didnt even want to do. They were fast friendly and did an excellent job at the price I expected. Ill never take my baby anywhere else.
I went in to have an emissions test on my car. The staff was friendly and service was fast. I waited for about 10 minutes and I was out the door. I will be back for any future auto needs.
Had a used car that I was considering inspected here. Cant say enough good things about their service they provided, their generous hospitality and the result I got. The facility is very clean. Raphael was extremely helpful and the inspection was thorough and detailed. Would highly recommend Speed Auto Repair for any service you need!
Fantastic customer service! A job well done!Thank you!! 😀
I recently did emission if 2 of my cars here. The service was quick and efficient. The waiting area is comfortable too.
Speed auto made me a customer for life with their great service and personal touch.
This is probably the most reliable, knowledgeable, honest, fast and fairly priced auto repair service in the North Fulton & Forsyth area. Thanks to Jim, Raphael, Austin, Tim and all the technicians for the patience and the care I receive every time I need.
Great gesture and welcoming nature, great service with quick resolution for all the queries and issues. I will definitely recommend this service station.
Tried charging $150 for one tire. Go to the Mr. Tire place next door.
What a clean immaculate comfortable showroom to wait in ! The quality of Service is always excellent! We will be returning and I highly recommend Speed Auto to all of my friends and family !
I love this place! The owner, Jim, makes sure everyone has the best experience. The techs are so knowledgeable, you are confident the work is getting it done right. With the fair pricing and trust they earned through many services, I will always be giving Jim’s Speed Auto Repair my business and I have no problem referring him to my friends and family!
I went to this location for my Emission. They had my emissions done in no time. The staff were very friendly, professional and compassionate. I will definitely recommend Speed Auto Repair.
Jim, Tim, and the entire team here really *care* about their customers first, they know money/income is a byproduct of their level of service they provide. Theyve always been proactive when I bring my vehicle in for service like oil changes...they inform me of upcoming items of attention, as well as things I didnt know were wrong. This allows me to budget for larger repairs so I dont have to put on my credit card and dent by monthly budget. Huge recommend!
They do great work, they are fast, trustworthy, honest, fairly priced and very nice people. Their waiting area is spacious and comfortable and the WiFi allows me to work while they work on my car! They will be doing all of my future scheduled and nonscheduled services!
From initial contact with John in the Service drive, to diagnosis and repair, John and the Speed Team were welcoming, prompt, transparent and professional. Customer waiting area is A+ in appearance, comfort and automotive nostalgia.Recommend Speed for your auto service needs.
This is the only shop I trust my Mustang with. They do my routine maintenance and install my aftermarket parts. They treat your car as if it were their own. They’re all great, Mark and Jason always do amazing work and definitely know their stuff. Jeremy is always helpful and can get you any info you need before or after you arrive. If you’re looking for honest mechanics look no further. They’re always busy but still get the work done quickly. Even if I wasn’t in the area I would still come to this shop, worth the trip
Excellent service, fantastic quality
Quick service nice people and clearly busy for a reason. Didnt have any major repairs myself but would trust them if I did.
I simply cant say enough about the crew at Alpharetta Service Center. I have been going to them for about 3 years at the recommendation of a friend. No matter what the issue has been, James and the guys/girls have been so friendly, so welcoming, so professional, and so trustworthy at every step of the way. If you are like me, you know how hard it is to find honest, fair, and good mechanics whom take pride in their jobs. They are exactly that. I used to shop around for comparible work that needed to be done and ASCs prices beat every competitor while also having that trustworthiness I need, so it s been easy to drop everyone else and go to ASC with no worries. They recently installed a leveling kit and new wheels/tires on my F-150 and completely brought it back to life. I simply cant say enough about them and they are THE service center I recommend to anyone who asks me where they should take their vehicle to be serviced. If you need work done, go here - you wont be disappointed!
I had a great experience getting a window switch repaired. Everyone was so nice and helpful. Car issues can be so stressful and they were so easy to work with.
I highly recommend this shop,a shop that actually took off the labels on the tires after they mounted them.I cant tell you how many cars Ive seen come in the shop I work with new tires and nobody took off the labels.BTW they even were going to wash my car.
Amazing experience. Truly a family business and welcoming feel that you dont find at dealerships/chains. The local dealership told me 3-5 days, ASC had my truck ready the next day, for much less. Not to mention they stayed a few minutes after hours to make sure I made it there safely after my water pump had failed while driving. I cant recommend these guys enough!
I got my car in quickly and the job got done.
Great customer service. I am new to the area and had a flat on my Audi. The gentleman that helped me was super helpful.
Had an excellent experience here! Had a AAA battery still under warranty die and Stephen and his team took great care of us. Would highly recommend!
I have been coming here for a few years and have always gotten good service for me and my vehicles!
Enjoyed the experience! Very nice people and I was pleased with my oil change/emission
James & his team repaired my front door after it would no longer open from the outside. We were in communication for weeks before I was able to physically stop by. They were incredibly kind with each and every interaction. Their office/customer waiting area is comfortable & welcoming. I have no bad things to say. I’m super iffy when it comes to auto repair, because ripoffs are everywhere. Not here! You’ll be satisfied, for sure.
Randy is an awesome mechanic, and James is great with customer service. Their work is very thorough, and I feel like the prices were fair and to the point. At no point did I feel like I was getting hosed. I will most certainly be back. I highly recommend those guys.
Not Only Fixed My Check Engine Problem, Drove My Car To Reset Codes, Changed Oil, Passed My Emissions & Cleaned My Car......Just In Time For Me To Get My Tag! TOP NOTCH SERVICE!
Our family has had our cars serviced here for nearly 20 years. I was concerned when the center recently changed ownership. Turns out, no worries. The repair portion remains efficient and fairly priced. And now they offer a used car service too.Just this week our 268,000 mile vehicle retired. We provided our criteria for a used car and they went shopping for us, presenting options. The perfect used car was purchased for my husband a few days later.Then our 2000 car retired a few days later (no joke) when the computer finally crashed and was not worth the repair. Same service again. The perfect car for our daughter was found within a few days.Friendliness and service is off the charts at this place. Sometimes feels like family instead of a service center. I highly recommend Alpharetta Service Center for all of your car service needs.
If you are looking for a great service center this is the place to go! They are honest, fair and fast! They took the time to explain to my son why what happened to his car had happened! You won’t be disappointed I promise!
I would most definitely recommend using Alpharetta Service Center + Auto for all your car problems. I really appreciated the service manager James for working with me on the price to fix my car he was very professional and he stands by his word. Its hard to find a good trustworthy mechanic that wont over charge you or tell you need to fix something that really doesnt need to be fixed well Ive been there but not anymore I found an honest trustworthy mechanic that will tell you as it is and not lie to you just to make a buck. if you dont believe me look at all the other reviews its not a coincidence that this place has high ratings. thank you for doing such a great job on my car
James and the guys did an awesome job fixing our Lincoln. You won’t find a more honest and hard working group of folks to work on your vehicle.Thank you James!
James and team did a great job. Easy to do business with and fair pricing. I’ve been coming to ASC for 11 years and they continue to provide superior customer service.
The team here at Alpharetta Service Center took great care of my 68 Mustang Convertible. I had it die on me in traffic, bumper to bumper of course, turns out the fuel pump was toast. They had me back up and running with in a day. I cant thank them enough for taking care of my classic car.Thanks all!Todd
Alpharetta Service Center and James B. is our familys go to auto and truck repairs and service! Yesterday, our brakes went out on our truck and James squeezed us in and got our brakes replaced by 6:00pm that evening! They consistently go above and beyond in their service, timeliness, and quality of work. It is a pleasure to do business with them and we recommend them to everyone!
Most pleased with repairs to my vehicle by Speed Auto Repair. Will definitely be back.
Professional, great timely service. Professionals took the time to explain triaging what services my car needed. Greatly appreciated their service and would refer family and friends here!
Open spaces for the waiting room. Super fast, friendly staff.
Been using Alpharetta Service Ctr over 14 years and the service provided every time has been exceptional. James current service Mgr has continued the level of service I had grown to expect when having my cars and SUV serviced. Highly recommend him and his staff for great customer service and work performed over the years.
I want to take a minute out of my very hectic day to say how great my interaction with Alpharetta Service Center was yesterday! So impressed by the girl (at the front desk who greeted me warmly ) and also by James who answered all my questions and ESPECIALLY by Mike Gibson who actually did my inspection quickly and efficiently and again, answered my endless car questions :-) He is a mechanic who knows his stuff and is loyal to his employer by being the BEST kind of asset a company can have! I WILL be back!!
Super great people to deal with. I was offered to be dropped off and picked up from my work. I was looking for a good reputable shop since moving to this area. I read reviews on my Next door app recommending Alpharetta Service Center-came in and wasnt disappointed!
Great customer service and great work. Having taken my vehicles here many times, I feel they really appreciate their customers. They really work at helping you understand whats going on so you know what your options are. Im glad I found this place and will keep coming back.
These guys are awesome! Theyve worked on my car several times and theyre always done within a few hours. The prices are good and I dont feel like they ever suggested a repair that I didnt need. Very good place, I would recommend to anyone to go here if you need work done on your car.
Very professional and fast
One of the friendliest and most professional teams I have ever had the privilege of knowing. As a college student, this is the only place I go to get my vehicle serviced--they are so trustworthy. They form meaningful relationships with their customers, provide clear and helpful insights into the state of your vehicle and always try to accommodate you to the best of their ability.
Had a used car I wanted to purchase inspected here and they were very thorough and explained things well. I walked out confident and knowledgeable. I love having a trustworthy repair shop to use!
James runs a top-notch full-service center with a heart for service. Yes, his crew members have lots of experience and technical acumen and they take professional pride in doing the job right, but even better in my book is James transparency and true desire to give the customer an excellent value. He took on a one-off custom installation (a performance module) for my Cadillac Escalade that couldnt get done at my regular (and now former) shop after a couple of failed attempts. It took more time and hassle than anybody could have anticipated - mostly due to poor product documentation and slow support from the vendor - but he stuck with it and got it done, charging me a fraction of the actual time spent as he felt was fair and I was more than happy with. Now all my vehicles will go to Alpharetta Service Center & Auto.
I was looking for a good used car for my teenager when I ran across these guys: Kirk, James, Mike, Mark and the rest of the team. The entire crew did an exceptional job not only inspecting cars as I found them but they worked tirelessly with us to source exactly what we were looking for. And, given the fact that my teenager saved all summer, well, she was pretty particular. These guys are authentic, honest and know that building a long term relationship is not about a fast buck but about providing a quality service at a fair price. They are not close by my house but they have earned my future business, both as mechanics and as a used car dealer.
None of the employees were wearing mask and not taking protective measures with COVID 19. I’m a nurse and am exposed to the virus everyday. I suggest you all get more serious about the pandemic. I will not be returning.
Just moved here from PA and my brakes locked up. Stopped in and was promptly greeted by James. He offered free quote, same day service and I ride back to my hotel. Service was performed promptly and reasonably priced. I will return for all my future service needs.
This is the first auto shop that Ive been to in a long time where I truly TRUST what they are telling me. Its not easy finding a shop or group of people like this nowadays. James and his team are great to work with and are very thorough, helpful, and friendly. I had an issue with my brakes squealing and they were determined to help me fix it and make sure everything was working properly. I wont go anywhere else but here to get my cars worked on anymore.
James and the entire staff really came through for me and my entire family. At Alpharetta Service Center you can find honesty, good work, and fair prices when it comes to automotive repairs. We would recommend this business to all of our friends and neighbors.
Wonderful experience, clean place and great prices! My car battery died abruptly and they were able to help coordinate a tow truck and serviced my car quickly and accurately. The lobby is clean, the employees are respectful, helpful and efficient. Very satisfied with our first experience here - we will be returning customers!
Fantastic service when having my brake rotors and pads replaced. Repair was done quickly and priced fairly. Entire staff is friendly and made me feel like family!
Went for oil change for a BMW, great service and good price. They also found leak issue with my coolant tank, but unlike many other mechanics did not put pressure to get it fixed ASAP at their center. Will certainly go back for other auto service.