Knowledgeable & professional. Appreciated the insight & discussion about options & costs. I like that I could talk directly to the owner instead of a sales guy intermediary. Estimate only, decided that this car was totaled, but I will definately use this Gerber location if needed in the future.

I took my 2014 Lexus is250 to Gerber Collision and Glass in Alpharetta after I hit a deer one night on the way home. The entire driver side was heavily damaged including both doors, driver side mirror and window, and the entire back quarter panel. The car has less than 70,000 miles on it so I really want to keep it for many more years. Steven repaired it in less than 3 weeks and made it look like new again! The car drives perfectly and feels solid and quiet. Paint job is excellent. I am thrilled with the work they did. I would highly recommend Gerber Collision & Glass to anyone needing body work on their vehicle!

Fantastic customer service. Quality repairs. You are provided daily progress reports. The repair to my Q60s Red Sport was nothing less than perfect. I highly recommend to anyone who wants quality repairs at affordable prices. Thank you for all of your hard work.

The whole team here is amazing! I called on Monday morning inquiring about getting my trunk latch fixed and by Tuesday afternoon they called me back with the part and able to fix it as soon as I was available. I was impressed by their customer service and how fast they were with the whole process. Kristen, Dennis, and Steven (Stephen- not sure) were Beyond amazing and kept me entertained while waiting. Highly recommend!

Had a wonderful experience recently with Gerber Collision and them repairing my vehicle. Unfortunately this is my second time needing a collision centers service and being the fact my last experience with another collision center was not a good one I was already uneasy to deal with this again. Gerbers customer service is A1 they immediately contacted after the claim was filed and we setup drop off that day for the repairs. They continually kept me up to date with the repair process from start to finish and my car was completed on the quoted time and looks amazing. I am actually now planning on taking my second vehicle to them to have some out of pocket work done. Great work, great customer service, and amazing work & warranty on their work. Well done Gerber Collision.

This team provided the best collision repair experience from begiinning to end than any collision repair I have ever dealt with. I had work done recently at a much larger, supposedly high end, collision repair chain and these folks were so much faster with the repair that I was in disbelief at first when they promised my car back in two days for a full bumper replacement with painting. They kept their commitment even though I dropped the car off a 1/2 day later than they asked. Worked at night to get it done.Hands down the best collision service I have had!! Fast work with good communication at every step.

These folks were available on demand to help w/our repair needs when my wife was involved in an accident last week. The quality of the work was excellent, done on time when they said it would be and for the cost they estimated. Will definitely use them again in the future.

Gerber Collision in Alpharetta has an amazing team! The entire staff is extremely friendly & professional, they made my whole experience super easy from start to finish. They kept me in the loop and updated every step of the way and had my vehicle done quickly for the work required. I highly recommend them!

I had my vehicle repaired at Gerber Collision in Alpharetta and everything was amazing. Update calls and text every other day from Dennis and Steven made the entire process very understanding to someone who doesn’t know about cars or collision claims. I definitely recommend them for all your repair needs they really will WOW you.

Just had my 2018 Mustang worked on here after a minor accident, and was blown away by the customer service and quality of the repair. The body lines look as if nothing ever happened, and the color match is absolutely spot on, couldnt have had a better experience with the people here. Thanks Dennis and Steven for the work you and your team did for my car!

After hitting a deer on my way to work one morning, I made an appointment to bring my car into Gerber for an estimate. Not only were they quick to get me my estimate that day but when I dropped my car off for the repairs it only took them a few days to complete it. They even washed the outside and detailed the inside of my vehicle! I was not expecting that. I highly recommend this location for any repairs, they provide quick and quality repairs and the staff was incredibly nice! 5 stars.

I had a great experience - excellent customer service and my car looks new. I highly recommend them!

Great guys did an amazing job couldn’t recommend more

Exelente, very good customer service

I stopped in to get a rear view mirror rehung and the staff was very helpful and provided great customer service.

We came to Gerber because they were a preferred collision center for the insurance we were working with. Working with Gerber was fantastic. They gave updates twice a week, which I appreciated. We will definitely be coming back to have some glass work done on our other car. The only negative was the woman at the front, who also answers the phones. She wasnt as friendly as the other staff, so it was a bit of a turnoff. However, I wouldnt take away any stars for that. Hopefully she can just work on that.

Phenomenal customer service. Very easy to deal with and provided great communication. Pleasure to work with!

Auto paint and repair ...Kristen and Steven are Neiman Marcus professional. Took good care of my vehicle until it was ready to come home (inside joke)

Everyone I worked with was so nice and professional!! I had my windshield replaced, and the quality of their work was amazing. It was so quick and easy and quick to get everything completed. It was an amazing experience and I definitely recommend them.

Had a great experience. Staff was very helpful. I went for body work. They kept me updated with the status of my vehicle throughout the entire process. I had some follow up issues and they took my car right in and fixed the issue and I was back on the road 10 minutes later.

Great customer service, friendly and I got my car fixed faster than expected.

This is a nearby body shop so trying to get an estimate for minor out of pocket repairs. Stopped in 3 different times over several weeks, early morning, mid morning and late afternoon for estimate to no avail. First question, is this insurance. If no, confident get kicked to end of line. Multitude of excuses, only one estimator, do you have appointment, hes in a meeting at 9:30 a.m. etc etc. If they cant get it right on the front end, sure not going to trust them with my repairs!

Communicated regularly during repair process and did a great repair job.

My partners son is a new driver and managed pull the fascia away from the bumper of her 2007 C230. We took the car up the block to Gerber for an appraisal of the repair cost.Stephen inspected the car during our Saturday morning appointment and told us that the damage was minor, but that the shop was backlogged until the 9th of July. Stephen took several photos of the damage to the skeleton that sits between the bumper and the fascia and told us to expect a call that afternoon with the estimate.The weekend passed with no contact from Gerber, so we called the shop on Monday to inquire to the estimate. Stephen received our call, took-down an email address, told us to expect an email describing the repair costs. It is Tuesday evening, and it appears that Gerber does not wish our business because weve not received any response from the shop.

Great experience when I stopped by to get a estimate for some minor repair on my Mini Countryman

Always have had a great experience with Gerber here. They are proficient and knowledgeable. Give them a try I think you will be pleased.

Great place. Courteous staff. Fast service.

They did an excellent job fixing my left rear door and quarter panel on my 2015 Forxd Fusion, but they forgot to plug in my left rear taillight, and left several marks on my trunk (looks like leftover gunk from painting they forgot to clean, but I cant get it off by hand). The job itself was fine, but everything else was sloppy and frustrating.

I took my 2012 Nissan Maxima to Gerber because part of my side, front bumper and under carriage became detached. I was worried that it would require removing the entire bumper and would cost a few dollars. Lorren Crawford took a look at it and told me that it would be an easy fix. Just a latch and a couple of strips would do the trick. She asked me to come back in a couple of days and she could fix it quickly. I went back first thing Tuesday morning and she came out and greeted me with the sweetest, warm smile and took my car back. She returned 20 minutes later and sent we on my way with no charge. I see why Gerber has 5 stars on reviews! I dont expect Gerber to repair future repairs for me for free but i certainly will be back and reccomend it to friends because of the great way i was treated. Thanks again Lorren!

Service, office and rest of employees I dealt with were just great!

Very courteous, helpful staff, did excellent work quickly & reasonably. Clean reception area with coffee. Professionals!

Excellent shop. Matt and the crew are always very helpful.

This Gerber is landscaped well.

Did a great job on my 2001 f150 atfer getting rear ended

Quality work!

Not very secure