Luvi was such a great help. Very customer friendly. Real good attitude. Glad to do business here because of her. Please take care of her . Great job by her .Thank youAbraham Aguilar
Good friendly helpful service.These folks make me proud of Alice and S.Tx..I am a klutz with phones, so Ive been there 4 times at least in last couple years. Today and once before, Liz fixed me up, made things easy.
Ralph fielded my call and suggested I come into the Alice, TX store. He convinced me I should up grade my iPhone, which I was thinking of doing. We got the iPhone 12 Pro Max and paper work done after he handed me off to another associate while he helped my wife Anne with her iPhone. There is evidence that our WiFi has been hacked. Ralph made several other recommendations for her issues. The next day however, my new iPhone had not updated completely. We looked at every possible reason and are still at a loss.
I came to see about my phone repaired. I had too many things downloaded without my knowledge and they were very nice and helpful.
Rafael the manager of the store helped us and he was wonderful! Thank you Rafael!
Recommend John, Made of getting a phone quick and easy
Very pleasant people, very informative, very patient,,,enjoyed talking to Hugo and Ms. LIZ, WILL COME BACK TO ALICE,TX
Excellent Customer ServiceThank you Joe
Great experience! Customer service is always excellent.
Went in to upgrade and Ralph made everything very easy!!!
The wait was long due to 2 employees working. But service was good.
John was my representative helping me today. I was praying he could take care of my problem and he did! John was very patient and very informative he listened to my requests and concerns. He never gave up and totally did what I needed! Amazing! He succeeded I am 100% satisfied. His supervisor Jose is just as courteous as John which goes to show how this location is operated. Excellent
I bought a new phone but decided after a week, that I didnt like it. These guys welcomed the return even though it was a major hassle doing the credit. Jose, Oscar and McKenzie were EXCEPTIONAL in finally discovering the problem and correcting it. Then they quickly re-setup my old phone. I was very impressed with their knowledge and diligence to get this done for me. Thank you guys for the great work!!CharlieW
I was helped quickly and the young man was very knowledgeable and polite
Awesome service !!!
Great help.
Rep Stefani and manager Jose were very helpful and knowledgeable. The next day rep liz was amazing as well.
Everyone is always friendly and easy to deal with and Ive never had a bad experience. Love doing business @this location.
I like my company phone with AT&T there are the best they have everything you need you need a tablet they got a tablet you need a phone they got a cell phone you need have surround sound they got that you need your ect piece they got that Ahead said They got that If you need A phone wash They got that And there are number one company with cell phone AT&T💃🤗😍😘 And I love to have them AT&T 🤗🤗🤗🤗❤❤❤❤❤❤💃💌
Nice clean store, helpful employees. Just the wait time takes forever!
Amber was very nice. About time they get some good employees.
Extremely bad service. Especially with the elderly customers. My parents were told to sit and wait and someone would be with them. They sat there and waited while customers walked in and were assisted before them. Thanks for nothing. They found a phone somewhere else.
Im getting helpful advice and assistance in dealing with guarantee issues.
They give friendly service and, if your having a problem with your phone, they fix it.
Love their service and a great big help for us
Took forever to attend me, on top of that waited an hour and a half just to be told i didnt qualify for the most recent iphone
Sales person friendly but still didnt take care of my problem. Very annoying pop up coming up over n over.
I love the place they are friendly people 😁
Great customer service, friendly & very helpful. Thank you Luviana for all your help.
Prompt on getting to me, but took 2 hours to transfer my contacts and didnt have the knowledge to figure out the problem
Great customer service!!!
Not a friendly store and the manager was rude
Great service
AT&T has no service in Alice Texas but has a store there. It blows my mind
Great service
Very nice people
Friendly staff & great service
Not the friendliest service
Great service
Service is low rate
No details at this time.
Great Service
Always helpful
Good service, excellent treatment, only if you should go with time because of delays in being attended to when you are with clients, but otherwise very good service and always ready to solve your problem.