Love this group of people. Very helpful, and understanding. I have had unfortunate circumstances at points in my life, as we all have, and chose to pawn the same 3 pieces a few times. Kathy kept in touch during every process, so I would not loose those pieces Today I was glad to return as a buyer. Thank you ladies for your care and hard work

Visited today with my wife. The staff was super friendly and very helpful. They have some cute clothing in addition to their jewelry.

Honest, trustworthy, & friendly staff. This place has it all and is honestly great. Would recommend this place to my closest family & friends. 5/5 Stars!

Gabriele the owner, is the sweetest lady Ive meet. I had just lost my mom, and she made me feel very comfortable and the ring she helped me pick out and she set my moms diamond in, is beyond beautiful. Thank you from the bottom of my heart

Amazing people, amazing service, amazing selection. Kathy is fantastic and very knowledgeable! She’s also very sweet!

I was gifted a beautiful amethyst and wanted it made into a necklace. Given that the amethyst was rough I thought maybe it could be wrapped. Doerner did a great job designing and wrapping the stone. It is lovely and I wear it with pride. Creative team with a true love for jewelry and stones.

I took in a chain that had snapped, Cathy quoted me a fair price (almost half of what another Algonquin shop quoted me) and told me itd be ready in a week (also less time than other shops had told me). She called me the next day and informed that it was already done, and there are no visible markings of where it was repaired. Very friendly staff and their selection seemed large.

A very friendly and knowledgeable staff. Thank you Gabriele for your expertise and kindness. You took your time with me and explained everything in detail. I had some appraisals done and they were very reasonable. I will definitely be back.

Lovely shop! Along with jewelry, they sell eclectic designed clothing. This store has been a part of downtown Algonquin for years. Very helpful with selecting jewelry.

Had an exceptional experience visiting this store. The entire jewelry collection is premium quality. I came away with a diamond stud earrings as a gift for my gf that was very reasonably priced. Highly recommended!

Really nice gift items. The sales staff was super kind and helpful in helping me pick out a charm bracelet for mothers day. Thanks!

Extremely helpful

The staff was so helpful in with my purchase. I sold some gold and they gave me a very good price. I shopped around and I got the best deal here. Kathy and Gabriel are so nice. I would defiantly send my friends there!

What a find!! My fiancee was completely blown away by the engagement ring I purchased from Doerner Jewelers. Fit her perfectly and, best of all, their salespersons are brimming with knowledge and willing to help. I couldnt do better if i had a 100 cracks at it. Thanks!

Wow! Went there for some engraving work recently. Found that they have expanded into new larger space and have added a boutique with clothing and accessories. Go on down an check it out in our newly renovated downtown Algonquin!

My fiance bought a personalized engagement ring from this place - one I had already picked out. Absolutely beautiful, amazingly crafted!!

I came by to pawn some diamond jewelry. Needed quick cash. This place is a joke. They offered me a horrible price. I thought I was going to faint. I ended up going to another pawn shop in East Dundee. I got a lot more money from them than I did here. Keep Away!

I shopped a couple places down on Main Street in Algonquin. Im glad I found this jeweler, much more professional than the other place I went to. It’s nice to find a local jeweler.

I chose a wonderful gift for my wife. Thanks you.

Real, knowledgeable advice and polite, friendly service. I have purchased several items, had a few others repaired, and had a necklace of my mothers altered for a family wedding. I have been extremely pleased with every aspect of the service, timeliness and work quality done at Doerners.

I just picked up at gift for my wife at Doerner Jewelers. Gabriele was great and found me just what I was looking for. I drive by the store all the time and I finally stopped in. I will be going back and would suggest it to anyone tired of chain stores.

THEY HAVE BEAUTIFUL JEWELRY

ThisFamily-owned business is great!!! We have traded gold and we had my engagement ring custom designed for me. I love it!!! Service is prompt and staff is very friendly & knowledgable. Prices are competitive, and jewelry is top-notch. Beautiful showroom. We will be back again.

Outstanding place to buy anniversary or engagement gifts. Attentive, friendly and highly professional.

I called multiple times and no answer nor a call back. I can now see why this place has such a low rating. Dont care about their customers at all.

They are a joke. I called in to see if they bought junk silver coins and get a quote. The quote I had to ask a few times just to get an idea because she kept avoiding my question. And then she finally starts trying to explain it to me and tells me my coins are 80% silver? Um no. American junk silver coins are 90%. She tried to argue with me and got very rude on the phone. So to put the story short, stay away. They are a ripoff and rude.

Took my Invicta watch into Doerner Jewelers in Algonquin, IL to have the problem of condensation inside the watch repaired, the watch was inspected and the gasket found to be pinched from a previous battery change, I authorized a new gasket to be install at a cost of 16.00, after waiting at least 20 minutes for the gasket change I was given back a nice clean watch with no condensation in it and current date set. I paid and drove off a few miles down the road I looked at my watch and noticed the crown was missing, (it was not missing in the store) so I got to my destination and looked around my car and found it on the floor of my car, I called and spoke to Cathy and said said she was busy and would call me back, I received no call, I call the next day and explain the problem, was told to bring watch in, I told Cathy it may be later in the week or so because of the holiday. When I dropped it off I was told not to worry and it be taken care of. Now they said its nothing they done and the watch is not repairable. I feel something they did to the watch broke the crown. they did have all the condensation out of the watch so they had more then just the back cover off for this repair, and given the watch was broken as soon as I left something in the repair procedure the jeweler did led to this. I suggest if you have something of value to DO NOT take here, they do not stand behind their work and only give a run a round!