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Overland 4X4 Alexandria
4574 Eisenhower Ave, Alexandria, VA 22304, United States
Appearance
Overland 4X4 Alexandria
Comments
lo
Review №1

Charged me over $2100 to install a lift kit Upper control arms and tires.For it to come loose a few weeks later, when I called to let them know it came loose and that I’d like for them to fix what they did wrong I was shouted at “I’m not gonna take this dude” “we’re not going to work for free” “you can drop it off and we’ll let you know how much it is”Customer service 0/5Pricing 0/5Work quality 0/5Professionalism 0/5Final rating: 0/5I’d never let them touch my truck again!Attached photos shows a bushing not torqued and not greased, completely loose!

Je
Review №2

I had a fantastic experience with my lift kit upper control arms and tires, it met all my expectations, if you want to lift your truck this is the place to come, John was very helpful and informative. BEST SHOP IN THE AREA Recommend 100%

sa
Review №3

Took my Jeep on to diagnose an error code. Error code was related to my transmission. My Jeep was here for 4 days. I was told the issue was caused by the button to deactivate overdrive was stuck. Charged me $500 to clean my stuck overdrive button. Did not resolve the issue.I don’t recommend their service.

Ra
Review №4

I took my lifted, customized Jeep to 3 other mechanics and no one could figure out why it was driving bad until I brought it to Overland 4x4. John, Doug and everyone on that team figured it out fast, fixed extra things no mechanic caught before, and at a fair price. They stayed in constant communication and are very knowledgeable. The best mechanics in the DMV.

Za
Review №5

Best 4X4 so far, had a crazy mechanical issue and towed my truck to overland. John was an incredible service advisor, very knowledgeable. He kept me informed about the progress of my vehicle. Definitely we will come back.

Tr
Review №6

Great guys! Doug squeezed me in last minute to inspect a used Land Rover I was considering purchasing. They then did a very thorough inspection which played a big part in my final decision whether to purchase or not. They saved me a lot of time and money. Thank you!

AJ
Review №7

Unless you have a range rover or landrover Id go somewhere else all day everyday and twice on Sunday.

AJ
Review №8

They allowed me to drop my vehicle off overnight without a appointment and still completed my vehicle repairs in a timely fashion.

Au
Review №9

Scheduled an appointment with Overland about two weeks out to isolate a rattle in the area of my tension pulleys. Came in today for my appointment and told John (owner) and Ty (mechanic) what I was hearing, including some bearing noise when I turned my A/C on. Ty quickly identified an issue with the tension arm and also found a problem with the pulley wheel on the A/C compressor. John found the tension arm locally and Ty quickly fixed it. The compressor part was harder to find and is on order, and will be installed when it comes in. I was concerned about any problems I might have driving it as is, but John and Ty both explained that for a short time, it would be fine and likely nothing to worry too much about. The thing I like about this business is the people take the time to explain everything thoroughly, theyre honest, and they provide quality work at a good price. Everyone at Overland just does their job, does it well, and is respectful of me, my vehicle and my time. Great shop and great people. Theyre excellent in every way. Thanks John, Ty and Chris. Really appreciate you guys!

Ja
Review №10

Recently had my LR4 serviced there for my 90K (reasonably priced) and look at my control arms which needed to be replaced. They called my warranty company to confirm coverage and processed the claim on my behalf. I wasnt aware they went above and beyond that I did not need to do anything more. Extremely great unexpected customer service.

Da
Review №11

Great place to get work done on your jeep. Mine had issues, lots of them. They took care of them all in a timely manner and at a reasonable price. Great work, fair price, and honest people. Nuff said.

Th
Review №12

John and the team at Overland 4X4 are top notch. Honest, fair and friendly. My Disco II isnt going anywhere else for service as long as I live in the DC area.

Th
Review №13

Great shop, very knowledgeable and fair with prices. It is well worth your time to stop by.

Jo
Review №14

Awesome people. John and Pablo are honest and very good at taking care of people. A must place to trust your 4x4.

Kr
Review №15

I took my (very old) Jeep here for some repair work; when it gets hot, my Jeep hesitates and stutters awfully, and sometimes straight up dies.The whole time my Jeep was with them, they walked me through what was going on and always kept me updated - which I was grateful for. Unfortunately, the first fix did not solve the problem, which is upsetting with any vehicle (spending money, problem still exists - though my Jeep is old, and probably has a ton more issues). However, Overland did everything they could to diagnose the issue, and did let me know what they believe was causing the problems.I ultimately opted not to do the following repair to fix the issue (not worth the cost), however, when I went to pick up the vehicle, they walked me through everything they had done to it, and discussed the issues I was having with me thoroughly. As a customer, I really cant ask for more than that.Im overall really impressed with Overland, and plan on continuing to bring my vehicles here for service.

Ma
Review №16

Fast, knowledgeable and fair priced. My 1996 land cruiser requires some special thought and care, and Overland 4x4 has always met my needs.

Ba
Review №17

If you want your 4X4 repaired by knowledgable, experienced and highly skilled mechanics, this shop is for you!

Information
62 Photos
17 Comments
4.9 Rating
  • Address:4574 Eisenhower Ave, Alexandria, VA 22304, United States
  • Site:http://overland4x4s.com/
  • Phone:+1 703-751-0069
Categories
  • Auto body shop
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Diagnostic center
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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