Very helpful staff, they also honored a pricetag that was forgotten to be take down that was $75 less than the current price. Also they have a convenient affordable propane refill station that you can drive your RV upto.. A store full of very useful stuff and a large selection of dogfood you cant find at other pet stores..
Lately I have been going to Tractor Supply for a lot of things I need to build out my garden and Urban Homestead. The help I have received each time has been great especially from gabriel. I had to get a few 16ft cattle panels and a chicken coop home. I didnt know they rented trailers and it was super convenient when he told me they offered that. They are a bit high in price compared to other places but they make up for it in customer service.
You will be pleasantly surprised. Good products, nice employees. 👍
The bag of dog food under the $19.99 sign rings up at the register for over $44 at Tractor Supply in Albuquerque. When I wouldnt buy it at $44+ dollars at the register and told them the signage was deceptive I was told it is not. They have the $19.99 bags of dogfood but it is on the next aisle over. I asked to speak to a manager but was told he was too busy unloading a truck so I am taking my complaint to online instead.
Down to earth employees... true customer satisfaction. This is the place to go for all your hardware needs and country living products. Everything is basically half the price as lowes and Home Depot, but yet, its built with pride to last. American quality screams from their products. Will definitely be a routine customer.
Wow! Such great service! We are new to Tractor Supply. We are raising chickens for the first time. Service has always been friendly and helpful, but yesterday when we were assembling our coop, we realized a piece was missing. The employees at this store happily opened another coop and replaced my part. I was so glad that it could be done quickly and locally. I did not have to deal with the manufacturer and wait for something to be shipped. They took an inconvenient situation and turned right around for me.
I will never return to the store. Last year I got some Rhode Island reds. They had a nice chick setup nice and the chickens were healthy. Went back this year and the chicks were in such poor condition we decided to take a home because we felt so bad for them. The poor things were pasted and hardly walking. Almost half of them died! So disappointed in there lack of care. They had all ages and types mixed in the brooders. The people couldnt even tell me what breed they were!?!? Yikes 😬
Heather was a terrific help. They just didn’t carry all the plumbing parts I needed. I do wish they would carry more American made products, but realize the cost is a deterrent.How can we get back to making/ manufacturing quality items in this country without the cost being triple (or more) of what China can make/ship/distribute them for???????
Smart and friendly staff. They have a good sale on generators right now too
Worst experience in online shopping I’ve ever had!! They canceled my order twice for no reason that they could figure out! Then once we had them order it and was successful the local ABQ managers did not know their own inventory and “accidentally “ their words, cancelled our order again! I was on The phone for 2 hours trying to get the order re done! We ended up not getting anything. I will NEVER shop there again...I’ve been trying to be understanding due to covid but this company needs to seriously invest in a better online interaction as well as supplying smaller markets!
The lady that was in charge of helping customers was very unprofessional and rude and brushed us off as if we werent going to buy anything had to go to the front and ask if someone can help. Then once again she insisted that the product wasnt available when clearly online and in store computers said it was. Landed up having the product and laughed when she found it.
I was recently in your store about 45 minutes ago actually. I took a friend with me it was his first time there, so I took my time showing him around. I had already found the few items we had gone in for. Your employees continuously asking us if we needed help. Which I continuously replied no we were fine. If they werent asking if we need help, they were following us and staring at us and,Im talking about 4-5 employees.To top it all off now there are 2 BCSO (POLICE) standing at the front entrance.As I paid for the items I had and preceded to the exit the officer followed us outside. The officer stated that your employees saw me put something in my pocket. Which was not true. I suggested that the officer go back and review the surveillance camera.Well Im writing this review so that tells you that that the officer didnt see anything on the video. It was so embarrassing to be accused of shoplifting right in front of your store as customers were going in and out. Your staff profiled us the second we walked in your store. Last I heard that was illegal. Your staff needs to be retrained on customer service because youve just lost 2 customers.
There are so many different things here. We went for fencing and also picked up chicken feed. There are seeds, flower bulbs, trees, dog food!Clothes, boots, overalls! So many things! They are clean, friendly and very helpful!
This place reminded me of being back in my hometown, where life is slower. We visited TSC for a self serve dog wash on what usually is a busy Saturday morning. The staff members were eager to help and greeted us promptly.I didn’t know where the aprons were so I was prepared to get wet. However, as I started to rinse my dog, one of the staff came over placed the apron on me and tied it, so i would’ve have to stop washing the doggo. He continued to give suggestions about the different modes of the wash head and went over the various shampoos they offered. $9.99 is well spent here because I don’t want my drain to be clogged with dog hair :)When the dog needs to be cleaned we will head back. There was no wait and the staff was very helpful and the dog seemed to enjoy the smells (they had ducklings and chicks for sale at the time we went)
Do not buy a champion generator here. They dont honor their warrenty after only 3 weeks. The Insurance u get with it wont honor it and the 3 year factory warrent wont honor theirs either. In a year and a half fighting for this warrent and to be fixed or replaced, Ive only had the generator in my possession 3 weeks and one day
Unfortunately I have gotten moldy food from them twice now. Once probably was just bad luck, but twice is pushing it. I think it is because they are storing food uncovered outside for longer periods of time. It is just very concerning because that can actually make your animals very sick and possibly kill them. So please beware!
I cannot express how let down I am by the unhelpfulness of the staff here. I attempted to find a compost bin, was misdirected then after asking a second time was told they didnt have any in stock. I decided to get the items to build one and no one assisted me in getting the trash cans unstuck. I wasted time coming here.
There are many choices for pet food, toys and supplies here. You can also get shoes and boots and and a few clothing options. There are other things here as well so its best if you just stop by and take a look! Theres also a pretty good selection of bird seed and feeders!
I love tractor supply in Bernalillo. Always smiling faces. Willing to help. My dog likes looking around the store. Yes! You can bring your dog with you. They like seeing and learning about your pet.
A wonderful store. Customer services and prices cannot be beat!!
Took my dog in to use the dog wash. The place was a mess and I noticed that there were no clean towels to dry off. I left the washing room and asked an employee about the towles. She said to go ahead and wash the dog, and she would bring in fresh towels. She never showed up! I didnt want to leave the dog unattended, so I tried calling the store from inside the washing room. The phone rang about 40 times and no one answered! I found a roll of paper towels and tried to dry off the dog. That didnt work very well, so I tried calling the store again to ask for towels. Again, the phone rang more than 40 times, and again no answer! I finally dried her off with the paper towels as best as I could. We left the washing room and tried to find the manager. I could not find ANYBODY!I walked around the store to find someone without any luck. The only employee I saw was one cashier who had a line with about 10 people in it. So, I left, never to return !!!
Great place for shopping ! They have everything ! You can even wash your pet ! Nice setup for 10 bucks, they have all shampoos, drying @ towels ! DIY !
We love the dog washing stations they have. We use them about 2 times a month. We also buy dog treats and yard tools from them. The staff is amazingly friendly and helpful!I rated it a 3 star due to the length time the dog groomers took ahead of us. 45 minute waite. We finally decided to go in and use the tubs and they were still in there when we left. There should be a sign in big letters stating NOT FOR PRIVATE BUSINESS. TIME LIMIT 30 MINUTES. Some people have no class.
We come here every week to give our dog a bath! The staff is always friendly and accommodating! Our dog even gets a treat! She loves this place ! Paul the manager always goes above and beyond!
The staff is amazing! They are quick to help you and answer any questions you may have. Im in the process of looking to buy ducks, and they were able to educate me as a customer to find what was best for myself as well as how many ducks I should purchase as well as all the supplies I would need. I strongly recommended Tractor Supply Co. to everyone! Thank you for a positive experience!
Love the great variety of pet supplies. From horses to cats decent prices and vaccines for your dogs and cats too. Nice cowboys hats and boots... Love your store.
Had an wonderful experience here with my wife. We found the perfect birdfood for our wild finches. We interacted with the of the staff and they were all first class. Thanks for the great experience!
Rude employee. Have a rule about only one person at a time for dog cleaning. Just was trying to help my wife get my dog into the dog wash station and the employee came by and informed us that only one person was allowed. This rule makes no sense. I would understand one dog at a time.
I was trying to find a specific animal feed and the first two workers we talked to said “I don’t know, we may have it” but didn’t actually try to help us find what we were looking for. The third employee was chatting with a co worker and said the same thing but seemed more interested in her conversation than pointing us in the right direction, and the selection wasn’t great. I would find a better location to shop at next time I am in need.
Was put on hold twice for 10 minutes by the same girl who answered the phone. She must be related to someone there because customer service sucks. No wonder we dont buy locally. Amazon here I come.
My favorite place to get most of my ranching needs. Lowest cost of goods, and tremendous service. I can get what I need, and get what I want. It even has toys for the kids, and work clothes of all sizes.
Great prices. Highly recommend.
They sell all natural dog treats that my dogs just cant do without. Thanks for helping to spoil my babies. 🥰🥰🥰🥰
I like this place a lot. They have really cool things mostly farm and ranch. Employees are always happy to help.
Went in for a new trailer Saturday,and was treated great!!👍cashier was very helpful and stock manager helped me right away!, had to wait for the store manager, but all in all, had a great experience! Thanks guys!!
I recommend this place highly. Friendly and knowledgeable staff. Convenient location. Lots of cool stuff.
I have pure bred dogs that require a high protein food, the breeder recommended the Hi-Protein food and my puppies love it!!! Our other doggies are eating it as well (better than their old food). The staff are welcoming and helpful.
Excellent store. My wife and I really enjoy this store! Great friendly environment and employees!!!!
Greeted by Gage at the door, directed us where we needed to go. Great store. Again when we checked out, Gage up sold us on some bug spray. .a true saleman..he should be teaching Selling 101
Theyre a good place to pickup quick supplies but be prepared to pay for the convenience.
I love Tractor Supply. This location not impressed with. Two employees were talking at the customer service desk...I had to stand there for a few minutes before one finally looked my way. No one asked me if they could help me so I asked where a certain product was. One guy pointed vaguely and said It would be down there if we had it and walked away. I looked where he pointed but didnt see it. I went to another section where I thought it might be but no luck. I went back to the first location and looked down a few more aisles...it was in the next one....if his point would have been direct I wouldnt had to walk around for 10 minutes.What was really irritating was that I saw that same guy a few times and not once did he even acknowledge me or ask if I had found what I was looking for.i wouldnt go to that location again...the employees at the Bernalillo location are always friendly and helpful. Farther drive but worth the drive to have people who know customer service help you. And not seemed bothered that they did.
Great place to find anything you need for working on the yard or just decorating the house
Theyre always friendly here! Always take my dogs to the wash station. Good prices too!
I love the new baby chicks I got here! They are healthy and growing strong. Ive also gotten fencing supplies here as well and chicken and dog food. Were happy with the selection and the reasonable prices!
About like the old-time general store, or feed store. Fun place to go you in to look around. Lots of surprising items in there. Good place.
I went into the store looking for a specific item. I couldnt locate it so i went to ask for assistance. The girl who i asked had an ear bud in and i had to ask 3 times ( with no response) then the 4 time i asked if i could get assistance she nodded yes. She was on the computer but never said be with you in a moment or that she was busy. I asked about the item i was looking for and she aimlessly point and said if we have them they would be over there. If i could have found it on my own i would have asked. Then i said ok i wanna see about ordering the piece i was looking for. She said o wel we would have to contact the manufacturer and then it takes about 3 weeks. You carry the item online why couldnt we have check there or maybe just attempted any type of customer service? My cashier Jo was veru pleasant on my way out. Very disappointed.Nicole
I was picking up an on-line order from a neighbor. The service was excellent, they even did an exchange right then and there for the proper food for the pig I was feeding.Very knowledgeable, and pleasant.This Bernalillo location is the place to go.
Love bringing my dogs here for baths. They have a self serve wash room for your pups. A basin tub with sprayers, shampoo & conditioner, towels, etc. Cant beat it for $10 & totally worth it not having to wash my Huskies in the tub at home.
The sales manager was amazing.They ran out of a item and he graciously gave us a discount on another item instead. What great customer service.
I love tractor supply. Just sometimes the staff is not the most friendly or very helpful. I bought a chicken coop and I was loading it one of the young employees just stood there and watched. Happened a few times with different things. Other then that I love the store.
Got a ceramic heater for 15% off which was good because heaters anywhere else are double the normal because of demand. And it works great..
They didnt have the correct length of liberty bibs, my hubby needed a 34 length. But he will have to make a 32 work. But the workers very very helpful in trying to find me a 34 length (that they had 6 months ago) but no dice. But that ok because the workers went above and beyond to help me out. Thank you! I love tractor supply!
Super friendly staff. We get our dog food there. They have great tough toys for my husky. Good deals on clothes too.
I get my ducks food here very reasonable prices
Friendly helpful people. Just a great place to get all your supplies .Your a one stop shop for us .Thank you .
A good place to buy almost anything except food. Hardware, feed, clothes, farm supplies and whatever. Thanks for being here.
At the 2nd St NW store:Customers ignore social distancing and don’t use masks. So does staff, although a few use masks. The young cashier, who stands about two feet away, kept her mask down around her neck until I asked her to put it on; then she covered only her mouth until I asked her to pull it up over her nose. She doesn’t “like it.”Until Covid-19 is gone, this is not a safe place. Shop elsewhere.
We love Tractor Supply. Great prices and great deals.
Wide assortment of stuff you never knew you needed. Good luck finding help with a purchase on the weekend, though.
This store is Great! Loved bringing my dogs in to the pet wash station!
They are so nice and helpful. They have every thing under the sun. If you cant find it they there to help. From gardening to dog food. Parts for your tractor ect...
Cool items and friendly staff. Great prices.
Customer service is amazing, staff could not be any better, big shout out to jasmin and john for all the help!
Very friendly staff, very well stocked. Nice clean bathrooms. I would recommend this place.
I made my first visit to TSC this morning to pick up an item I purchased online. Ive never met such a nice group of people working in a retail store as the crew working at the 2nd street location. I will definitely return
Awesome store, super staff, too bad cooperate wouldnt get off their butt and allow them to get a fresh load of 3-string Alfalfa (what they have had for the last 6 weeks I wouldnt give to our goats much less horses) and so they are left to turn away loyal customers such as myself who buys over $600 worth of Alfalfa feed alone a month for our ranch.....guess I have to take that purchase somewhere else, sadly.
Buy my pet supplies here, I dont enjoy how crowded the store is but I dont mind it. Im usually in an out. Staff is usually busy but cashiers are always friendly.
I love the dog wash and they have good sales. Nice people working there.
I dont know who does the ordering for this tractor supply place but when they run out of something it takes weeks and I mean weeks for them to replenish the supply example I was looking for a couple dog muzzles for my to Rottie puppies and also a prong collar chain for training they told me they no longer carry them set me to the Bernalillo store to pick up one 2 weeks later they had the same color back in the original store. Ive been back there four times looking for the muzzle from my dog and they been out for well over a month somebody obviously is not doing the order and properly I spoke to some guy named John and he really couldnt give me the answers other than excuses. I guess its just a new way of society oh well
Very nice people to deal with. Disappointed to see a young staff member not wearing a mask.
They are friendly and helpful. I can find cat food in bulk at a good price.
Not just for the small farm. Something for everyone. Looking for that country flavor for your decorating check here for the best pricing.
Selection is slim.. might just be the times were in right now.
Wanna be rancher, country girl at heart. So excited to have a Tractor Supply in town. The staff is nice and have a lot of floor stock. However, I was a little disappointed that they did not have stock of their mens graphic tee shirts. I would have loved to have purchased a few had they had the sizes I was looking for.
They have three things I need and its always clean with courteous staff
They have affordable dog cages. They got variety for your pets poultry etc...
We got my daughters Welders Helmet. It was nice because the welders supply stores were all closed.
Curbside pickup is a joke! I waited 13 minutes after the first call when I arrived and called again. The manager was not nice nor apologetic. I will take my business elsewhere next time.Don’t offer a service (curbside pick up), if you cannot execute it properly.
Great selection, western clothes, farm/ranch supplies, old time customer service, baby chicks/ducks for kids to see, always a hoot
I’m hooked! It doesn’t depress me like Walmart, but it costs a little more to feel better. Nice management and help - very attentive. Online stuff is very useful as well.
Workers were very friendly and assisted me in finding what I needed. There was always someone ready to help you. It was really nice.
I thought it would be great to finally have a tractor supply close to my house. Wrong! This store is constantly out of product! Ok rain check. Never a call back. I drive 15 miles right past this store because I prefer the one in Bernalillo New Mexico. The Bernalillo store ALWAYS has what I need and the staff is awesome. I hope the Abq store gets their act together.
The best! Good supply of bird seed. Very helpful loading to cart and from cart to car. Mp
I think that should keep more sizes and different type of pant clothing. For the small size men long leg like 2936 3036
Its a bit small but clean and the staff are helpful. Theyve got a pretty good selection so you can probably find what youre looking for there.
This place has all your farming needs and more!! Staff if very friendly and helpful!! I enjoyed shopping here.
Good place to go and find my feed for my animals also pretty girls work there thats Plus
Quality merchandise, good service
Fast, friendly, and efficient, the cashier found my on-line order quickly and finished the paperwork swiftly.
Greated before I can grab my cart and guided to those whom can better inhibit knowledge into me to informative products for my new puppy? Atop of spoiling him as much as I do. Wow! Even when I come in without him Im put under a swinging light as to where he is lmao.Hands down, the Best Tractor Supply Store in State!
Great service and insite with products and was impressed with the at home vaccinations for your dog thought the only place to get it done anymore was at the vet with a big bill but now i can run here and get my vaccinations for my dog and just do it at the comfort at home.
Great store. Had the chain/fence items I needed. When checkout lines got long, they quickly added checker.
Have lots of different kinds of dogs cats food toys. Clothes boots yard tools . Wonderful staff. All were so friendly and helpful
Tractor supply always has what I need. I am always amazed at the selection of dog food and treats when I come here and haven’t been in a while. This particular location isn’t one of the larger TS I’ve been to, but it was nice and checkout was fast.
Love the dog wash in the store. Only paid $10. My dog loved it.
Neat store. Got a great deal on jeans.
Customer service is pretty simple...if you dont know the answer say youll find out or tell the customer to call at a time when someone will know. I was told 2 times chickens would be available. Once on Saturday and then Monday. Guy then shows me some upc symbols of available chickens but doesnt know when they will arrive...but dont worry they are setup to take them. I dont typically give 1 star. Went to Villiage Mercantile...they had their act together.
Large variety of products. Good prices on just about everything. They even have toys and crafts.