On the bright light light side, the staff are filled with vibrant energy and the selection inside to buy is large, though overpriced. For consignment, you would do much better selling, if you can, directly to buyers through other platforms. Here at B.E., you will receive pennies on the dollar and 97% of your lovely items, sadly, turned down. The buying decision seems a bit arbitrary for this eclectic store. Parking is metered in the front and on the side. I was so lucky to have a just opened space in the back parking lot, although staff refuses to let you enter or exit the back door or meet you there, with your offered heaps. I dont recommend trying to maneuver this alone if you are challenged.

Love this place. I never leave empty handed.

Good selection, great people, fit checks can feel a bit rushed

Pretty hit or miss if you are going to find anything good. When you do its worth it though you just have to keep checking back or get lucky.

I love that it opens to either side of the street, that alone gives it such a fun feel. Wish I knew what it used to be before it became a Buffalo Exchange. Solid selection in the large space, its hard to not find SOMETHING. I do think its silly to have catalogues for a store that cant guarantee what it has in stock, however this is a minor quibble. One of Buffalos more solid exchanges!

Dont come here and ask to use their bathroom. Theyll coldly tell you that they dont have public bathrooms and suggest you go to the Taco Bell next door.

Okay lets see here what can I say about Buffalo exchange. I think its great yeah I am a big fan of the place big fan and thats saying something, because when it comes to clothes and my OCD of absolutely having to have the right type of clothes the right choice of clothes when I go someplace to shop because how I look and present myself as one of the most important things to me because first impression is the one thing you never get a second chance at Buffalo exchange never lets me down. Go there the choices are awesome the ladies at work there are super super awesome.

It depends who’s working that will accept your clothes usually when I go I make profit this time they gave me $5 due to clothes not in season my clothes were brand new forever 21, charlotte ruse, vans, old navy when you look around the store everything looks over used and outdated the clerks don’t even dress up themselves for them to say anything is not in season especially in New Mexico is annoying we have all seasons here and it varies from hot to cold what you don’t personally like someone else will I brought in cardigans puffer vest and boots, shoes apparently that’s not in season I went to Platos closet after and they gave me $30 for the clothes Buffalo didn’t want because they are trendy

Found a nice Columbia ski jacket for $28

A good place to buy and sell trending clothing. Selling is done by appointment.

This place consistently puts me in a bad mood, and I no longer will shop there. While I have found some cool things there - the better items are not inexpensive. However, it’s really the attitude of the staff that galls me every time. They are truly snooty and this is used clothing! Worst of all is attempting to be a consignor here! While you’ll pay top dollar to buy things here, they GIVE YOU NEXT TO NOTHING for your nice items plus they make you feel badly about not taking mostly anything. I’m a very experienced consignor. Don’t consign here. You will get ripped off. I’m giving them 2 stars because you can find some cool things here, but I would not bother. I have talked to other folks who feel the exact same way about them - trust me.

I have been selling and buying clothing here for years. Normally I would recommend this place over other mothers and Plateos and Facebook market place.... but that no long rings true. On the day of my trade... I was rushed and treated very poorly. The clerk was rude and unfriendly. And very aggressive. This will be my last trade and last shopping visit. (I did get the value I was looking for on my trade) and since when do you guys rip off /remove the original price tags??? I wont get into the details but Im very disappointed in the new staff. I much prefer the original staff that were kind, curtious and friendly. I hope you as a store have better training in the future or at least a better screening on the hiring process. H

If you come often and give yourself time to look, there are definitely deals to be found. Thank you🤘🏽🤘🏽✌🏽

So nice quality comes for a price and this place had the best clothes and the nicest staff. Size and style inclusive.

Do not waste your time going to this pathetic small town and smelly old place this place smells like old balls and the customer service is a joke.

It is very difficult to book a selling appointment. I understand it’s the new policy, but it doesn’t really make sense. Also the prices have gone up and quality has gone way down, wasted $60 on pants I couldn’t even wear and never had time to return. I cleaned out my closet but none of the available appointment times work with my work schedule so I will be selling them through Instagram instead.

I love this store it has so many clothes in every size

Over priced. Super hipster. They forget that the clothes they are selling are 2nd hand.

Very nice people 😊

Was horrible. Got profiles for wearing a micro fiber buff. And after seeing 2 others in the store wearing them, but not asked to put on a medical mask. Found it appalling. Then to be profiles and followed through the store buy the same individual, we left. Wont ever return there.

Been shopping and selling here since 1992 or was it 93??? Always buy something from me.👖🎽🧣🧥🥼

Still a fun place to shop, they did change how they buy your stuff, no waiting around, its a drop off service thatll take a day or two. And unfortunately as of 9/6/2020 they are not doing cash; only PayPal or store credit. Back entrance is closed off do if your planning to get your steps in that day you can park in the front.

I decided to call first before walking into the store(lesson learned from experience)I tell them that im bringing in a luxurious item in fashion. Some louis vuttion sneakers. I explain in detail the upkeep on this asset that even taking them out the case is a delicate mesure(singnifying the value) that i would just simply like the courteous sellsmanship instead of a haggle. They strait up tell me theyll low ball me. Im better off selling it on my own..... The audacity. 😰

Always a good find there!!

Very over priced for used clothing. They literally wanted 20 bucks for a STAINED shirt. I asked for a discount and they refused to budge. Also I honestly feel like they buy based off your appearance . They are especially prejudice to plus size women. P.s I was going to try on a pair of jeans that had period stains so I didnt. I told the dressing room attendant and she replied thats why they are discounted ....BARF

Used clothing store at new clothing prices. Went today to check it out. Looked at pants and they ranged $27.50 to $36 for used denim. Obviously some wear is shown. Looked at tops and sweaters that mostly ranged from $15 to $32 for used. Not really worth it as there isnt much of a selection in a decent price range for used clothing. You can find a few good finds at a decent price, I repeat decent, not a used price. Although I only looked at the mens clothing so I cant speak for the womens section. Wasnt talked to once, not greeted or anything which is surprising because every business Ive ever gone to I at least get a hello. The fitting room attendant let us know they dont even pre wash the clothing before putting it on the floor. I really hope the people who sell the clothing are washing them or thats completely unsanitary of this business. Youre better off going to any other business.

Theres better places to shop second hand.

Pretty good used clothing shop. Check item carefully. Can get great buys.

Don’t mail in clothes! Complete rip-off! They claim they cannot use any of it despite it being designer brand nice clothes. How do I know they aren’t still selling the items I sent? They just say they are going to donate it. Ya right. I sent a ton of items. So mad!

The girls are always nice and helpful love this place !!!

Great clothes

Rarely able to sell much because they are very picky, always find even less to buy, too expensive, not as trendy as they think they are. Mirrors in dressing rooms are sadly, very distorted. Makes it hard to make a decision on an article when Im a size 4 but see a size 12 looking back at me.

I sell my old clothes here often and they are always super thorough and talk you through everything. I love spending my money here too, such a variety of things and relatively inexpensive. Staff is great too and are always so nice. Parking could be better but that’s not their fault..

Love to shop here. They have near new and new fashions along with accessories. Reasonable prices and if you have such items that you dont need and they are in good condition you can get cash and in store credit. Its a win, win for all parties.

Its consignment but the styles theyre carrying right are just bad, I saw one sweet looking purse but even the shoes were very liberace.

Everyone is amazing! The clothes are awesome for the price! And I love the selections!

Pricier than Savers but you get more current and stylish clothing for much less than department stores. Nice salespersons, and I always go there to look for the more expensive things like leather and wool winter stuff. I also like that your purchase can contribute to good causes in town -- good job Buffalo Exchange!

I just dropped by the store to see what I could get for some clothing I had not used at all or enough to keep. My experience was great. The store offers 30% of what they can sell the items for if you want cash. Overall it was easy and they accepted almost everything I brought in from stores like Lucky Brand, Forever 21, Urban Outfitters, and Marshall’s. I even got some cash for some heels I brought in. Definitely recommend you go by and see what you can get for your closet clean out items. You can donate whatever they do not take and they give it to charities :)

I came looking for a denim jacket and immediately found what I was looking for. So many unique options in this store, and you will not always find what youre looking for, but very worth rummaging around. So many great pieces if you look hard enough with an open mind. Very grunge modern.

I took in expensive men shirts and nice slacks. They didnt offer anything, but I saw a bright pink shirt with a rabbit it on it for 12 dollars. I guess I dont know style, but the lady choosing turned away nice stuff so confused. Not mad just wont be going there anymore.

I have a love hate relationship with this store. I really enjoy their clothing options, but Im very offended by their sizing. Everything XL or bigger gets an XL tag. This is highly annoying. Ill grab a cute dress that will say its an XL only to find out its a 3XL in the changing room. Its not hard to put the correct size of cloths and create more sections for the extended sizes. I feel like they only cater to S and M sized cloths. They just lump all of the extended sizes together with the XL and just dont seem to care that it makes it harder to look through them.

The people are great and they have a wide variety of clothing. I will definitely return to sell items and shop. You guys rock.

A little more of the pricey side of thrifting but you really dont have to sort through anything gross or trashy. Love! The people who work there are cool & they dont use ANY bags!! ❤♻️🌍

Buffalo takes the work out of thrift shopping by finding all the good stuff.

My boyfriend and I were preparing for an 80s party and we wanted legit looking clothes; we went to buffalo exchange and the staff were absolutely wonderful. They led Tyler and I through the entire store searching for super cool 80s clothing. Yes, the prices are slightly higher than a thrift, but its because the clothes are better quality (not bashing thrift stores - I love them). We truly had an awesome experience at buffalo exchange, and would recommend anyone who is looking for unique clothing to stop by.

Would not let me shop here without a mask. Liberals, man.

I went in to sell about 30 items, including a few I purchased there. They didn’t take a single one, because it wasn’t the style they were looking for. I don’t understand why, I shop anywhere so the variety was there. I took things from forever 21, WetSeal, H&M, Dillard’s, Burberry, Nic + Zoe, Zara, J.Crew. Those were some of the brands I took in but none of them were to standard? They were all bought within the last 2 years.

I found amazing authentic silver and turquoise jewelry at fantastic prices! The staff was attentive and helpful. If I lived here it would be a frequent stop.

Times have changed the modern styles but I can still find my lucky13 shirts and my Tripp pants here. Prices are always good and customer service is anyways 👍

Took in 4 bags of summer clothes most STILL with the tags on! Brand new never worn hills and wedges and they didnt take one thing! They are so picky.. The girls working judge you, as soon as you walk in. The manager had a horrible attitude(someone needs to be re-trained on customer service)Took in a perfect condition coach wallet and they wanted to give me $7 for it !!I absolutely do NOT recommend this place!!

They have a large variety of cloths, coats etc.,at a reasonable price. Its 100% better than Broadway.

I originally heard about this store in Austin, and that store was wonderful along with the selection and pricing. Although, when I went into this store, I did the trade for in store credit.. Most of my clothing is nice, in style although they look for vintage, vans, forever 21 and clothing like that. Their clothing is definitely pricey for most of the items in the store, you have to look super hard just to find a decent price. Most of the things I look for are the 50% deals but even then, you have to search. The customer service is nice, havent dealt with a rude employee yet.

Always find a steal here. Beautiful clothes and shoes for a fraction of the cost! Always recommend for second hand clothes, I say second hand loosely I normally find clothes with the tags still on from the original shop.

Always nice coming here.

Adore this place. Its a pricier, well curated second hand thrift store. Its also a chain, with a few locations throughout the country. You can sell clothes here, but know that they dont take a lot.

Way to pricey for a thrift store. I dont mean to judge, but arent thrift stores supposed to be inexpensive? Like they had really worn shirts that were 30 to 40 dollars, and apart from that some of the clothing that was the most exspinsive has been outdated by the fashion industry for quite some time. I would rather find the same stuff at savers and actually save the money I have.

Great selection from 90s retro to modern chic. Helpful staff and fair prices.

Great selection. A bit pricey,I think for second hand. Fun to sell you stuff instead of put it on consignment.

The store is definitely not cheap enough to be called a thrift store. They sell stuff you can buy at TJMaxx or Ross for more than those places sell it for brand new, Ive even seen something priced at $18 at Buffalo Exchange and it still had the price tag from Ross on it that said $8.Apart from their ridiculous prices, dont bother bringing clothes in to try and sell them unless you wear the same cheap-looking oh my gawd, I am so different from everyone else hipster clothing that all of their staff wear because they wont buy it from you. And if youre plus-size, definitely dont waste your time shopping or selling there because I guarantee you wont have any luck.Dont waste time and money at this hipster hell-hole, just go to Savers or Thrift Town where they have 5x the selection, way lower prices and competent staff.

I will forever love this place

Nice variety. Prices can be high, but you can score some cute finds if you just spend a little time looking. Will go back

I would say that the selection of male stuff is horrible and incredibly over priced. The only time I have found a good deal there was when I bought a leather jacket for $30, but besides that time of the time I go to the store and I dont buy anything. The reason is because the clothes are incredibly horrible or are at the same/too close to the price of the same thing BRAND NEW!!!! I dont even think hipsters will buy there. Honestly, I rather be patient looking for stuff in a thrift store than going again there. I would not talk about the staff because my only interaction with them has been when I bought the jacket with the cashier.

Higher end thrift store. Very good selection of just about everything. I dont do thrift stores very well but this place didnt seem thrifty to me. Lol

Lowest rating!!!.. Buffalo exchange,..wat a joke!!. These women have no idea what style is!!. They all dress alike n have similar attitudes....Which are all snobby, and hate to say it but are a lil prejudice!.. I took in a variety of different styles of clothing from expensive stores with the tag Still attached which were in season and obviously style,.. because some kind of clothing that were on their own racks!.. But go figure,... werent good enough for them or their store!.. Employees there be a lil bit more open minded to the options that do come through your door, without having an attitude and or prejudices of who brings them in or not! Things my wife brought in were some of the same things they sold! So a lil advice,.. update yalls stuff!!. Stop being and acting so petty!!!.. And lower your prices!.. You didnt pay nearly as much for it!!.

This can be a great place to find gently used clothing and accessories . The selection is eclectic and new items are added daily. You have to be willing to hunt and it helps if you know your labels.

I really like the selection they have and have found great stuff on many occasions. Trade-ins are kind of frustrating as it doesnt seem to make sense what they take and what they dont take sometimes. Like Ive brought in shirts that have minor pilling or a loose thread and they say its not a condition theyll except. Although Ive seen shirts on the rack that have major armpit stains or jeans with (definitely unintentional) paint smears/splatter. I assume they just lower their standards when buying from people they know or something. Kind of annoying, but I dont care enough to not shop here. Really convenient location, and its great that they have parking in the back.

Waste of time if you have clothes to sell.. Even if the condition of your clothing is excellent with hardly any ware. They only want to give you pennies on the dollar is your clothing articles are a few months old. Hmmmm?

Nice store. Found what I wanted. Great pricing.

Decent selection of second-hand mens clothing. Everyone now and then Ill find a treasure. If youre going to be selling clothes, make sure that your items are in season, and in fashion or classic. Staff is friendly.

Clean, everyone wearing masks, not too many people, friendly staff.

Terrible atmosphere! Its group of girls working there and if you dont look right, you WILL be ignored. There are plenty of places who at least act like they want the business, Buffalo Exchange is not one of them.

Been shopping here for years selling and buying. Staff is awsome manger has always been rude. Then today after years without incident one of her staff placed the wrong tag on an item, and she accused us tampering with it and threatned to ban us from the store..Yea that makes alot of sense because I keep a tag gun in my purse..Instead of stating there was a mistake and actually fixing it you threaten amd accuse customers that have been buying/selling for years. prolly will never shop here again.

This Buffalo is totally different than the Denver/Boulder locations I would sell to when I lived in CO. I was amazed they didnt take the American made, name brands I brought in but I saw junk on their racks from Target even a flannel from Wal-Mart. I may shop there from time to time but Ill never sell to them again. Friendly staff though.

Extremely nice staff... explained to me how they buy items as it was my first visit and my options online...

Kat is awesome, and is the best manager out there. If you dont need some old clothes and you dont mind getting a little bit of cash for your clothes then this is the place for ya!

Awesome so friendly I definetlu recommend coming here they also buy so you can get a little side cash💲💲💰💰

Good selection of clothes

There are so many great clothes and accessories to find its amazing! It is a little bit on the pricier side but its totally worth it.

I had a really great time shopping and selling here! I traded some clothing in and also purchased some items. The entire experience was very positive. So, I guess Ill start with what I liked best..1. I come from a long background in working with the public so customer service is the biggest thing I notice when i do a first time visit somewhere. If thats bad I dont usually go back. Here I will definitely be back and recommend to friends! These ladies were top notch!! Super friendly and personable. Genuine and everyone was super chic with great personal style :) Gave me more than I was expecting and took almost all of my items!! Yay more $ to shop. Which brings me to...2. Really great on trend and nice condition clothing and accessories. Prices were low and I LOVE what I bought. I only wish I would have picked up those cool 1980s original Vision Street Wear hi-tops for 15 bucks grrrr3. The store has a super hip yet organized feel to it, well laid out and easy to find stuff. It has huge windows and feels super clean light and airy. Not at all cramped or stuffy even though it was pretty busy thr whole time I was there.Highly recommend the Albuquerque Buffalo Exchange- new fave!

Toady was the second time Ive ever tried to sell here. (Shopped here maybe twice.) I love thirft shopping but find their stuff overpriced. I get they go for the hipster vibe but its still second hand clothes. I wear brands like Loft, Gap, Banana republic, H&M, Old Navy, White House Black Market, Cynthia Rowley, BCBG, Express and the Limited. The two times Ive tried to sell there I took sun dresses, slacks, jeans and shoes all in good condition. Im not a size 0 anymore so some just dont fit. The first lady told me my style was too mature. I guess a few black Express pants makes you an old lady. Both times they werent interested in one thing. The buyers are so snobby. Dont get it because I was very polite. I didnt expect to make a lot of money and planned on spending it there anyway. Never shopping there again.

Let me first say that if you dont want your clothes, what makes you think Buffalo wants to buy them? Most people have bad style in my opinion anyways. I sell clothes every few months and Ive always had a good experience. But I sell them quality, stylish clothing. Theres always a few pieces they dont take so I either donate those or wait till next visit to try again. You have to sell whats in style and consider the season. The staff is friendly and helpful, so I dont understand the bad reviews.

Ive been going to Buffalo Exchange for years and I must say it has went down hill! The prices are now too high for a used clothing store!. Used items price at regular retail price, why would someone want to buy a used item when they can go get brand new for the same price!?! Plus the employees (not all) lack customer service and alway seem in a rush! I went recently to try and sell some items, there was many people in front of me with really nice things (in season, great condition) and the girls going threw it hardly glanced at the items and were in a hurry. When it came to my items they were able to take 2 things (which I had purchased there 2 years ago)! Its just unfortunate that this place has changed. I will not be returning there to buy nor sell.

Love this place, they take most of the things that I trade in. You can always find something nice.

I take my clothes there all the time and also find great clothes to buy there everytime Im there

Unique goods. Helpful customer service

This place is a heap. There very judgmental, expensive, and it seems like they profile the people there buying the clothes from instead of profiling the clothes i had clothes brand new name brand clothes with tags. They were not even looking at the clothes just folding them all fast as they were looking and talking to eachother. I recommend platos closet 10 fold to this hear heap rude ass peeps all the way around. I rather give it it no stars.

This is a used clothes store for the trendy unique fashion, so not everything is nice.

So many unique items to create an entire wardrobe from. Staff is friendly and customer service is on point

BUFFALO EXCHANGE1) SELLING CLOTHINGThey will sell it...For double the store credit.Or 4 times the amount of cash you receive...If they happen to buy it.And usually they want day old juicy couture or louis vutton for $10 store credit or $5 cash.2) BUYING CLOTHINGTheyre prices are competitive.Its not much of a thrift shop...They will sell you an item...For double the actual retail price.3) CONCLUSIONIf youre going to Thrift...Find another consignment shop with a greater variety at greater prices.If youre going to sell...Go online... letgo app, Craigs list, eBay...Or another consignment shop...Because the chances that youll get a good deal are slim to none.

Great stuff at reasonable prices. Super cool staff.

I could send some of my old clothes. But only what was almost new.

A good variety, decent staff.

I would like to start out by saying I have been a Buffalo Exchange customer for 15 years. I have always loved the whole dymanic of the business and how they always strive to have an eclectic, yet current selection of clothing and accessories at affordable prices. I also love and appreciate the unique staff, all with different styles and personalities. I am usually always greeted with sweet, enthusiastic buyers who make me feel welcomed and appreciated as a customer. But today, and the past few times I have been in to sell, the assistant manager, Iris, was very rude to me. She scoffed at my artwork while calling it poorly made and unwearable and advised the buyer to stop buying the items and then abruptly walked away. It was incredibly unprofessional, and as a long time seller and customer, it really offended me.I am aware that Buffalo Exchange has constant revolving inventory and cannot always buy handmade items and that some styles do not sell well for them or are too fragile to be handled on the sales floor, or for whatever other reasons. That is all fine and 100% understandable, but this can all be said in a tactful, professional manner. My issue is not that they didnt buy my items, but rather how Iris told me they werent going to. The key to good customer service is to be kind and understanding, not snobby. The girl who was my buyer was so sweet and tactful when passing on items, so its unfortunate that Iris decided to stop by and make rude comments then walk away. Honestly, she could learn a lesson of customer service from her staff.I have always been treated so kindly by Buffalo Exchange and always felt appreciated as a local artist and am so disappointed to say that I dread going into the store when she is there just because of her offputting energy. I will stick to buying and selling my clothing and jewelry, handmade or not, on the internet for now.

Really cute style there but the prices are definitely too high to be considered a thrift store.

Horrible clothing and very bad taste. Would not recommend it to anyone. Not sure why they are still in business

I love Buffalo Exchange. Love love it - just not this one. There is definitely a theme going on at the Albuquerque BE. As a sought-after buyer for several curated trend boutiques and vintage shops across the country, I have a very solid idea of style, hot items, vintage trends, and the basic timeless staples that always sell. I was aware of the fact that Albuquerque plays a little slower than some of the other cities across the country, but it was still jaw dropping to see the buyers rummage through some VERY nice stuff with zero interest or regard. They managed to go through my 300 pieces in about 5 minutes, overlooking/passing on: several vintage rompers, a MK purse, a Brahmin purse, a vintage Chloe belt, some handmade native silver jewelry, a new pair of black suede Matisse cowgirl boots, several other cognac leather ankle cowgirl boots, two concho belts, 6 pairs of vintage label Levis, 4 pairs of true deadstock 70s Wranglers, a button up overall dress, a Free People black lace kimono... should I go on? This was a curated collection of desirable pieces that I didnt want the hassle of taking with me on a cross-country relocation. Ill be giving Platos Closet the opportunity to make some $ and will just list the rest. OHHHHH, but they did take an old Walmart brand polkadot blouse (and will be selling it for more than the original NEW price), and a simple woven basket bag. Wow. Way to get out of your comfort zone. This Buffalo Exchange is a clique - look at who is working and it isnt difficult to determine what they will buy. T shirts. Crocs. Off brand Converse lookalikes. Bullhead skinny jeans. Anything baggy. The seller is told that we only buy what is popular and on trend, very exclusive looks - maybe take into consideration that these buyers dont provide variety to the styles that they pull for the store and, in doing so, dont even give their customers the opportunity to purchase different things. I did count 6 different people wearing Nirvana tee shirts. Miss you Kurt.And... the other day I was noticing that Walmart stepped up their game with their new jewelry line - super cute, who knew? Which is why I recognized a lot of the same styles for sale at ABQ BE. The EXACT same styles. For 3 times the price. Go compare, I am dead serious. Walmart $4 or BE $12. You decide. So unimpressed and hands down the worst of this chain I have ever visited.Finally, one has to question why they are so eager to have you donate the stuff they didnt take. Meaning put it in a bin behind their buying counter.

When you call they faill to tell you that the clothes had to be purchased within the year I had to drive from the northeast heights down there and they wouldnt even buy the nice mens shirts I had I was trying to get money for food I wasted a lot of gas for nothing I really recommend you dont use them to buy or sell

Big selection, nice staff, but a pair of earrings I purchased fell apart the second I took them off the paper. The solder was broken and someone had just stuck them back together.

The prices are too high for used clothes, especially the used shoes and boots. You can buy cheaper name brand shoes on sale at Macys and Dillards. Also, the employees are hijacking all the good stuff and wearing it with pride GET REAL BUFFALO EXCHANGE.

Interesting place that mixes thrift store and urban outfitters style