Prompt service. Personable and competent fellow (Bryce) repaired the metal door panel I bashed in and adjusted the mechanism. Everything works better than before.He thoroughly explained and forewarned me of all the issues with my aging doors.I couldnt be more satisfied.

Super fast. I called one day and they were out the next and it took Tom less than an hour to fix the spring. Thank you. The door works great and is much quieter. Love it!

Absolutely positive experience! They showed up when promised, did quality work and were pleasant and knowledgeable! Can’t ask for more than that!

These folks are very professional and care deeply about customer service. Give them a call next time you need a garage door repaired or maintained.

Great service, excellent value.

Valley Overhead did a great job! They came out the same day to give me a quote to replace my existing garage door as well as convert it to an power system. Tom was very knowledgeable and gave me a couple of options that would work for our garage door situation. When Brice installed the door about 3 weeks later, he did a great job! I am so happy with the Liftmaster 8500 and it is the quietest garage door I have ever heard. Everyone goes crazy over it. Thanks again Valley Overhead for the quick install!

The office staff was courteous and helpful. The serviceman, Tom, did excellent work this morning. He gave me two options. The first one was to find a new replacement extension spring. The second was to replace the extension spring assembly with a new tension spring system. Tom helped me the pros and cons of both options. I ended up choosing the latter and the door work even better. He went out of his way to find the broken extension spring. I highly recommend this company.

After a long week of getting revised pricing from contractors, it sure was nice to receive our first pleasant surprise.We had purchased new garage doors from Valley about a year ago. The doors were becoming a little squeaky, so we figured they needed serviced.Called Valley, they came right out. The technician noted that he felt more lubricant should have been applied at the start.FIXED the squeak and...... NO CHARGE!What they didnt know, is that Im starting a new project where I will need several new doors. I will not buy them anywhere else. Great service, honest business practice. Highly recommend!

Had a botched job by A-1 that your company rep fixed in good shape. Very good work. Would highly recommend your company to others. Bill

They were pleasant and honest. I converted my two door garage to a single door. When they gave me a bid they pointed out that one.of the existing motors could be used instead of my having to buy a new one.

I had a great experience replacing a set of springs on my girlfriends garage door, one of which had snapped. It only cost $65 for the replacement set with a typical overnight weight for the custom replication of the set but one of the techs happened to be in office and made the set right there for me on the spot within 15 minutes. Had the new set home and installed within an hour!Thank you again!0

Where do I even start? Theses guys are GREAT!!! Our overhead shop door broke, on a typical Oregon rainy day. The first place I called wouldnt even give me the time of day because they were so busy. My next call would prove to be a wise decision. The lady who answered the phone was nothing short of spectacular, she was more than happy to help me out! She also said that they would have someone stop by THAT SAME DAY. I figured they would come by and order what parts they needed, and I would have to open my bay door by hand for a few days(no problem). NOPE, a guy named Tony shows up around 5pm, climbs up his ladder and has the door fixed in no more than 30 minutes. He still had to order the proper parts to fix it, but he managed to MAKE IT WORK until the parts came in the following week. The following week Tony showed up and fixed it for good, and its been running like a dream ever since. These guys and gals are the real deal. Very professional, friendly and fast. Thanks again guys!!

Quick service and a fair price. Replaced both springs for under $300.

Our 1962 home desperately needed new garage doors. We shopped around and got quotes from several companies before deciding who to buy them from. At the Yard, Garden & Home Show in Salem, we came across Valley Overhead Doors booth and the gentleman there was very helpful in narrowing down our choices. We told him what we wanted and he didnt try to oversell us. From the initial phone call, to the quote, to the installation, these folks were true professionals! Joel did our installation yesterday - what a long day he had! He was friendly and patient and stayed until the job was complete. He even programed our cars to the openers! The value for the money far exceeded our expectations. We couldnt be happier with our new garage doors!!!

Very happy with the service I received! Tom called me ahead of time and was prompt. He didnt have any issue working around the mess in my garage or the 100+ degree weather. He knew exactly what needed to be done to fix my rollers, track, and spring. Even though it was 4pm on a Friday he still took the time to get the job done right.

Brice was great, fixed our old garage door. Its worked great ever since. Highly recommended

We had two garage doors installed today with this company by Tony. The customer service was excellent and they did a great job. I would highly recommend their services to anybody needing help with their garage door openers. Thank you!!

Very professional and knowledgeable personnel. Joel gos out of his way to take care you. Will be using them again for business and home.

We had a roll up torsion spring break unexpectedly and they were able to get to us that day, did a great job and at a fair price.

Quick, professional service, friendly and got the job done!

Had them come out last year they over tightened the spring it lasted about 2 months then the spring exploded I went in to see how they wanted to go about getting it fixed and I got told full price to come and repair it so have been here with a broken door for a year till taxes came through

Tom, the tech arrive in his Valley overhead door uniform, and went straight to work on replacing the old/rusty Genie opener with a brand new Liftmaster 8550 rubber-track opener. Tami at the main office gave me a reasonable quote before installation.All the old rust rollers were replaced, and a broken plastic hinge with a metal one. As the unit was installed in front a limiting beam, Tom measured to make sure it fit, which was the case. He installed a back-up battery and programmed an extra remote. He was careful, safety concours, and very professional. He did not leave until the job was perfect. I hardily recommend Valley Overhead doors and Liftmaster! The new devise was very quiet opening and closing, compared to the heard of elephants that was heard upstair with the old opener. Kudos to Valley and Tom!

Never returned my phone calls...

Never returned calls