Ran to the mall for some Xmas gifts shopping, when I got to pacsun the cashier Anna, was so helpful, they didn’t have two items I was looking for in store. I felt like I might’ve came all this way for nothing but Anna showed quick thinking and ordered the two items online to shipped to my address, I only had cash on me for the items so thinking out the box Anna charged me for the exact amount for both items and used a gift card to help me complete my purchase. Anna made this shopping experience less hectic as possible and got the job done.

I had multiple online order issues since black Friday deals. My orders got canceled like 10times, then some of them went thru without me knowing it so I received way to many pairs of jeans under different order numbers. While trying to deal with credit card companies that processed way too many payments for items I havent received, pacsuns online customer service in Phillipines and LA, I had to do returns here locally at Pacsuns store in Crossgates Mall Albany NY. Tia, one of the supervisors who assisted me with returns was amazing! She went above and beyond to figure things out, without knowing how complicated things were. I am very pleased with overall experience here in Pacsuns store at Crossgates mall. Would definitely recommend to friends and family!

Great clothes, friendly employees. Just a perfect clothing store if you like the vintage California style.

Tbh idk what this place is. I just need the points lol sorry

So hard to find stuff in this store. Always jam packed with things.

Nice