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Capitaland Auto Service
22 Kraft Ave, Albany, NY 12205, United States
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Capitaland Auto Service
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Ja
Review №1

Thanks Dale getting me out of the way of everybody on the road into a shop that could get me back on the road was a blessing

Ed
Review №2

The service was exceptional. Very friendly, helpfull and honest. I highly recommend Capitaland Auto Service.

Th
Review №3

They did a great job I will continue to do business with them I’m thankful

Cl
Review №4

Rick and the team at Capitaland Auto are fantastic to work with. They are very professional, and have gone above and beyond to help us as customers more than a few times. They are always fair and clearly explain what the issues are and the suggested route to fix them. They do all of this while completing the work for the best price.Since I was recommended to them by another shop who didnt work on VWs, Capitaland is the only garage I go to.I highly recommend Capitaland to anyone who needs a trustworthy mechanic who will help you when you need it most!

An
Review №5

Weve been bringing our cars to Capitaland Auto for several years. They do great work for a reasonable fee. Our most recent repair was for a leak in the gas tank and line. Rick found a used part for less money, and had a hard time doing so, yet didnt charge us extra. They are very reputable and I recommend them strongly.

Je
Review №6

Great! Thank you. If my car ever needs work again I’d definitely come here!

Ch
Review №7

Experienced and a genuine concern for you as a customer and your vehicle. No hard up sells just great service. I was visiting from out of town. My car broke down with an electrical problem. Rick and his team took care of business then worked me in as quickly as he could. Investigated the issue thoroughly found it, fixed it and gave me a fair price. The best part of the day was watching Ricks regular customers coming in and every one of them would not take their car anywhere else. True testimonials. If you are in the Albany, NY area Capitaland Auto service is the best place to take your car! Period!

Ja
Review №8

Always great service.

Sh
Review №9

Rick is amazing. I will never use another mechanic. He truly is the most knowledgeable mechanic in the Capital District! He always takes the time to figure it out and always explains everything in a way I can understand it! Kudos to Capitaland Auto Services!! As usual, I am another SATISFIED customer!!

Al
Review №10

I have been a patron of Capitaland autos for almost 3 years now, since Ive moved into the area. The work on my vehicle has always been done in a fair amount of the time and the cost is reasonable. I have also used the towing service and so has my friends because I have told them that the companys driver is quick and very friendly. I have seen the Capitaland tow truck out running all hours of the day. The 24 hour towing is extremely convenient and the owner and his employees have a wonderful business. I will continue to use this service and recommend to everyone who needs experts in this field!

J
Review №11

Just had brake work and a new battery installed. The staff are courtesy conscience and prompt about following up contacting people regarding the status of the repairs. Reasonably priced with no extras being pushed on you that you dont need. Will see them again soon...tires and oil changes are next on my list. Thanks!

To
Review №12

During a visit from out of town, needed a simple fix of a wiper. At my dads recommendation, brought the car in and within minutes all was well. Rick helped us right away and was friendly and helpful. If I lived in the area, I would definitely come here again. My dad, who is a regular customer, was right on by directing us here. Thank you! 😊

Er
Review №13

Capitaland was awesome. Everyone works very hard to make sure that the car you are driving is safe. They solved the problem on my Toyota Corolla and then mentioned the rear tires were in bad shape. We took care of that as well. Thanks so much for all your help and you are the only shop that I will go to with my car.Erica Nastasi

Xa
Review №14

Ive been to both the body shop and the mechanics for these guys in the past month. They were the most helpful mechanics Ive ever been to. I received phone calls keeping me up to date, they were fast, they answered all of my questions and then some. They were just all around pleasant to deal with.

Jo
Review №15

If you need mechanics that are competent, knowledgeable and affordable, you go to Capitaland Auto Service. I sound like a commercial...but I have a personal fleet of vehicles and I have taken every one of them to them for well over 10 years. These guys can PULL ENGINES if needed...they can do everything A-Z. Even work on TRUCKS! They are not typically configured for BOATS but they LOVE BOATS too!

Ro
Review №16

Rick was extremely helpful. Gave me excellent advice on whether or not to fix car or trade in. He will get my business in the future. So glad I found them. Wish I had sooner.

Be
Review №17

My family and I have been having our autos serviced at Capitaland for over 20 years. I personally prefer to keep a car on the road as long as it is safe and reliable. One of my cars had 10 years on it when I started using Capitaland, my wifes car had 5 years on it. Kept both cars on the road for another 10 years. Next car was 17 years old before I gave it to my granddaughter. For me, the key to retention is to start with a good car, follow the service manual and have good reliable mechanic to service the car. Capitaland has great mechanics and have provided services from simple to complex, inexpensive to expensive. I dont know if their prices are high or low, all I know for sure is that they are reliable.

Ca
Review №18

Rick and the guys are amazing. They work quickly and never once have I left feeling ripped off. I had a seventeen hundred dollar quote for a repair - I found Rick at capitaland auto and it ended up being a frayed wire and $17. I obviously switched to capitaland immediately. I will trust Rick til I die!!

Ro
Review №19

GREAT PLACE!!

Ni
Review №20

Rick is amazing! We have an elderly Suburu Outback that we are just trying to get another year out of. He always gives us all the options available and keeps in mind cost. While his employee was picking up my daughter and I to get our car after fixing it most recently he was test driving it and it started smoking. It was a simple fix but it needed to stay another day. We are a one car family with a toddler so not having the car can be difficult. Knowing this he lent us his shuttle car overnight! Amazing service!

Pa
Review №21

Rick was very knowledgable when it came to working on my car. It was great to know I was able to avoid paying high dealership prices and get my car fixed my auto care specialists. I would recommend anyone who has an auto repair issue to call Capitaland Auto Service.

Ma
Review №22

Fast, friendly, fair.No problems towing my lowered car. Steve cared for the car as if it were his own. First place ill call if I ever need a tow

Da
Review №23

Had my car broke down Rick & the team fixed it great job. Thanks guys

La
Review №24

Blew my engine (my Crown-Vic) and they had a crate engine in stock...they work on Taxis all the time. Had me going in no time. Will see them again when I am in town. thanks guys!

mo
Review №25

Capitaland Auto Service is an excellent and honest repair shop!! They fixed my car for a fair price and now it runs great! I would highly recommend them to anyone!

王怡
Review №26

The service I received from them was greater than anything I could ever expect. My car has been making this winning noise lately so I went. Rick rode on road with me twice to diagnose what the problem might be. Although it didnt sound too much a big deal, they inspected my car thoroughly and concluded that my car is alright. They spend plenty of time on my case but didnt charge me for anything. I appreciate their professional help very much and will definitely go back again.

Vi
Review №27

On time very polite and fast service. i calld for a tow the driver was there Quick recommend capitaland.

Da
Review №28

I own an auto repair shop in Denver, Colorado that has been in business for 35 years. Last month, my son was driving on the Northway from college towards the Albany Airport to catch a flight to a job interview. His car broke down 20 miles from the Airport. The tow truck driver gave him a ride to the airport and dropped the car off at Capitaland. Within a day Rick determined that the engine in his car was not repairable and recommended that we forgo the expense of replacing it. They also helped arrange a sale of the car to a salvage company. Capitaland went over and above to help, and their customer service is great, and their charges were reasonable. I would recommend Capitaland to anyone needing car repair. Thanks!

de
Review №29

I wont go any where else. Its a great place. The price is better than any where else ve been.

Vi
Review №30

Living in Staten Island, my son was up in Albany near his college and had an issue which caused all the transmission fluid to leak out. Unable to drive any further, he called me and I did some quick research on the web and found Capitaland by chance. After reading the online reviews I was confident in the decision to have the car towed to the capable hands of Rick and Al.What an excellent choice I made. Rick and Al are the most professional and honest people I have met. Being 200 miles away from them, I was expecting the worst, but found out the issue was with the radiator and not a transmission failure as I was expecting based on what my son experienced. These guys could have easily tried to sell me on needing a new transmission but were super honest and the price was much better than I had expected.Thank you Rick! If I can get your AM radio station over the internet Ill be sure to tune in on Saturday mornings. I would recommend this shop to anyone I know.

Ma
Review №31

Go see Rick at Capitaland Auto Service, he is great! This is the best garage in the capital district! He prices beat all others!

Bl
Review №32

Capitaland auto is the absolute best shop I have ever brought my vehicle problems to. I had brought my car to 3 different garages, and none of them could fix it, when I brought my car to CapitaLand, Rick who is by far the best mechanic in the area. He knew what was wrong right away, not only was it great service, but I had my vehicle towed to the shop from my house and they offered to give me a ride, the tow truck driver was very polite and I couldnt have asked for a better experience!

Ca
Review №33

I travel to the Albany area often to see family and have used the repair shop on more than one occasion. While there I learned the owner does a radio show to answer repair questions free of charge on Saturday mornings. I called in once with a question about extended warranty repair coverage and got good info. When my car breaks down I want a straight answer, and a fair price. Thats what Ive gotten at Capitaland. I believe the owner is the most knowledgable mechanic I have ever met.Joe

st
Review №34

As always at Capitaland auto service they strive for Customer satisfaction & willing to go that extra mile to make it happend. The team is very Experience with all make & models. They are willing to do anything & every thing the dealer dose without the high price . They offer anything from small repairs to major repairs . The team is very friendly, fast and reliable. They also offer towing 24 hours 7 days a week including holidays . The respond time for the tow truck is usually within a half an hour or under depending on traffic or how busy they are. I wouldnt trust any one els with my vehicle unless it these guys I highly recommend them if you want a hassle free repair or tow, everything is straight forward, and they are willing to tell you want needs to be done & what can wait with your vehicle .

El
Review №35

Scratched the hood & windshield of my car then completely denied it even though we both knew they were guilty... Also beware their taxis drive like they want to run you off the road. Had high hopes for this business but I was disappointed and won’t be returning.

Ge
Review №36

Only one word awesome

Ja
Review №37

Needed a tow. Fixed my problem quickly. Thanks guys!

Br
Review №38

After going to 3 shops that couldnt repair my car, Rick and the techs at Capitaland Auto Service foundthe problem and repaired it the same day! The people were friendly and knowledgable, and the pricewas very reasonable

Fe
Review №39

Prices are decent and the people there seem to understand that the cost of towing is high, so they try to help out.

St
Review №40

Thanks Rick for going about and beyond for taking care of my 2005 GMC fixing my awful gas smell and replacing my leaky radiator for free thank you

La
Review №41

A couple weeks back AAA towed my 1997 Ford Ranger in due to inability to drive in any gear. I told Ricky I need diagnosis on my manual transmission clutch issues. Based on our phone conversation (before his inspection of vehicle) he said it was probably clutch kit and slave that need replacement and it would be $1000. Thats the top price limit range for this job, but its Colonie. I told him let me know for sure what is needed. A quality mechanic uses viewing ports and mechanical testing to diagnose clutch issues. Ricky told me he had to remove the crossmember and drop the transmission to diagnose it. I didnt know better, being a prior customer, I agreed. He had to cut transmission crossmember bolts due to rust. Then he tried to sell me a replacement for about $250, because you cant buy the bushings seperately. Well, I did buy them seperately, along with sleeves for the bolts for less than $30. A new replacement for this crossmember ranges from $60-$150 elsewhere. In fact, parts Ricky will sell you cost 3 times what you can buy yourself. Ricky said I could provide my own crossmember, but insists on using his other overpriced parts for the warranty. Well the high quality parts I just bought myself come with their own warranty. After diagnosis, Ricky quoted my bill at about $1400. Crossmember aside, this is well over $1000. Ricky charges about $95 hourly labor and booked himself 7 hours for this job. Ive seen amatures do this job in the driveway tires on ground in less than 2 hours. If you think I believe his mechanic spends entire shift doing 1 clutch and slave replacement, theres a tower in France Id like to sell you. Someone should investigate Capitaland hours charged in labor vs. hours paid to employees. I tell Ricky this is too expensive, and his responce is that Im stuck there now, while his mechanic mouthed off at me about how he gets paid so much for his expertise. They cut my crossmember out (I oked that), pulled shifter, dropped transmission, pulled starter, pulled clutch. I asked for diagnoses, not gave permission to start the job. He charged me 3.5 hours at $377 after tax to release my Ranger so I could tow home to work on her myself. They laughed at me and told me I should go live in communist China. I cant make this up people. I got my parts delivered for less than $150 and started the work to find they didnt even finish half the job (I was charged for) because the pilot bearing and slave cylinder are still in. Thats got to be worth at least $80 by their standards. Capitaland is an average garage with a shiny veneer. Dont let Rickys smile or popularity fool you. Ive been a customer over the years. Last time I had them inspect a vehicle it took 3 days of me coming around because their inspection printing machine was having issues. Then this. Capitaland isnt what it used to be. I will not be returning. Ricky will probably respond with some Im sorry you feel that way and have some excusing words. Maybe he will say something else rude to me here or try to make this look my fault. Everything I have written is true. I sure hope all my bolts are here so theres nothing else to mention...

Jo
Review №42

Best Auto service, no upsale. Ive been a long time satisfied customer.

m&
Review №43

Needed general maintenance and two new snow tires. Provided a ride to and from office too! Thanks

Dw
Review №44

Rick is the best!! Very honest!

De
Review №45

I brought my cadillac to capitaland after i had another local shop tell me i needed a new engine. Rick and the guys found the true problem and for half of the price that i was quoted from the other shop!! My car has now been running great for 15,000 miles since the repair with no issuesThey have earned my business and i give a huge thanks to capitaland

Sa
Review №46

Very late was told an hour took almost 3 I do not reccomend!

Gr
Review №47

The service was fast, the people were friendly, and the price was fair. 10/10 would take my care there again.

Je
Review №48

Took my 2012 Mercedes to CapitaLand for complete oil change service and NYS inspection, the guys did an outstanding job! And the best part it cost me half of what I would have paid at the dealer. CapitaLand specializes in Foreign cars as well as domestic....no need to go to the dealer and pay all that money! Thank you Rick!

Ja
Review №49

I have had service done on my car here multiple times. The people are friendly, prices fair, and the service is quality. Not much more I can ask for in a auto service shop.

M.
Review №50

People answering phones couldnt be bothered to help me. Rude jerkish attitude.

He
Review №51

On August 20 2017, I called to Capitaland to pick up my truck 2014 Jeep Grand Cherokee, because it had an electrical problem, after 15 hours of work, Rick told me the electrical problem was located and isolated, but the engine with 18,000 miles blew off. I dont understand why a brand new engine that was serviced two days before exploded, also in the same day when the car was taken to Capitaland in the morning another shop on New York City checked the engine oil, replaced the transmission oil and they told me everything is good in the car. When I got my bill, the VIN on it didnt belong to my vehicle, it belonged to a Ford vehicle. The explanation that i got from the owner was: as It is a flooded vehicle, that can happen anytime. I did consult many other engine experts and every single one agree that there are just two causes of that type of damaged: 1. By mistake someone drained the motor oil, didnt replaced it and the vehicle was cranked on. 2. the vehicle was accelerated up to the highest level for more than two minutes. Capitaland had no cover the damage caused to my truck yet and I still fighting to get paid.Hector F Gallego

Ve
Review №52

Really great service!!!

Je
Review №53

Polite, professional and listened to my concerns.

Ja
Review №54

Excellent, good people who do good work

Information
20 Photos
54 Comments
4.5 Rating
  • Address:22 Kraft Ave, Albany, NY 12205, United States
  • Site:https://autorepairalbanyny.com/
  • Phone:+1 518-459-0099
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Towing service
  • Truck repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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