I called Autoplus at about 5pm on Thursday, hoping to have a torn CV Boot replaced before the weekend. They said bring it in tomorrow morning, well get it done.They did exactly what I asked them to do, did a great job, in a reasonable amount of time, for a reasonable price. What more can you ask for?

These guys are accurate, friendly, and a bargain. What could be better. I’ve been there twice and have already saved 1000’s compared to the mini dealership. I will keep coming back.

Expert service at a great price. Very trustworthy!!!!

Naeem is a nice guy.friendly and polite.done my car inspection .i recommend this place for services and repair.

Auto Plus is one of the best repair shops in town. Honest, Reliable, Passionate about getting people back on the road safely. Used them for close to 15 years and heres to another 15 years.👊🏼😁😁😁

I haven’t met a more honest mechanic and found better prices than auto plus! I’ve been with them since their last location (down the street) and come here from union city. They’re diffenetly worth it.

I recently moved to Albany from Dublin. I brought my Audi A8 in for oil change and new brake pads. The owner, I forgot his name, was really nice and gave me update on my car. They were easy to deal with and showed me my old brake pads which were basically just metal left. Their prices are very fair and finished the job the same day. Would highly recommend.-Marcus

I would give 6 stars if possible. I will take all my cars here from now on. Best customer service and best price in town. The employees are very professional and knowledgeable about what they are doing. I will definitely refer them to my friends and family.

I brought in my Audi A3 to get detailed and I cant say enough good things about this place. They did a really fine job in a timely manner. The staff was friendly and very helpful to any questions or concerns I had. Overall great experience, ill definitely be back.

Honesty and proficiency of both, Ali and Naeim, are the best reason for me to come to Auto Plus. Its more than three years that I take my cars to them. The new space is much nicer and larger. Highly recommended!

Brought my 2001 Audi A4 here for an oil change shortly after buying it used. 2 days pass without an update, I call them and they ask if I want to do brake pads. I say yes, expecting an estimate. No updates or estimates I finally tell them I need my car back and I go in and the bill is $1200 for various things (fluid change, oil filter, etc stuff that would need to happen at some point I suppose) after no updates or estimates. I tell them that isn’t ok and that I would have appreciated an estimate and I shouldn’t have to ask for one (which is illegal actually). They tell me ‘most of our customers drop their vehicles and trust us to do the work without regard to the cost’. Very rude bad first impression, I am not made of money like ‘most customers’ who I can assume are rich baby boomers living in Albany. They give me a 5 percent discount and I pay without making a situation, but would never bring my car back here. Also they left the old oil change sticker even though they apparently changed it, not a promising sign of thorough work.

Honesty, great service, and know how. I actually got estimates in a few other places and everything, I mean everything was better at Auto Plus, from the customer service, to the prices and all else. Thank you Auto plus.

Ive been going to Autoplus for years and have had everything from engine rebuilds to oil changes done here. Excellent service as usual for my most recent visit for a broken window regulator. I know my way around cars and so far Ali has never up sold me on unnecessary repairs. He always takes the time to explain the issue and offers to show the broken part. Im glad this place is so close to BART.. and to Als burger!

I brought my VW Jetta in for a new transmission after looking checking out a couple of other local shops - and am so glad that I picked Auto Plus. The staff is professional, helpful, and the price I thought was very reasonable. Glad to have a friendly local shop that I can trust and will certainly be back again if I have any car issues.

Naim and Ali saved my life as well as others on the road by diagnosing a hard-to-diagnose-and-hard-to-find broken left steering issue, just in time. Naims expertise and deep understandings of mechanics plus Alis creative problem solving transformed my 1991 Mazda Miata from a near catastrophic accident waiting to happen to safe driving. No other mechanics (4 mechanics at 2 previous shops) found the issue nor informed me of a need for further diagnostics from experts who could. Naim found a broken bolt resting on top of the steering gear which was supposed to control the steering of the car. Since the 91 Miata parts are hard to access, the two worked together to create a solution safe enough to return the car to driving. If it werent for Ali and Naim, I literally may not have been able to write this review. They diagnosed a problem, explored the most economical ways to solve the problem, and successfully brought the car up to quality safety standards. They also proactively fixed the loud squeaky door hinge without being asked and without charging me (labor and time wouldve cost over $150). They have my deepest gratitude and respect and I encourage you to entrust your well-being with Ali and Naim as they have proven themselves to be both technically expert and customer focused with highest safety standards in mind. Theyre like best-in-class doctors for your car even if you are an ignorant patient. You can trust they are top of their trade and honest businessmen.

Auto Plus is my go to service center for both of my cars. Every time Ive had service done at Auto Plus I was very worried because the problems could have been big, expensive repairs, but in both cases the technician identified a simple problem and fixed it easily. If you want a service center you can trust go to Auto Plus. I wouldnt go anywhere else. Love these guys!

Excellent customer service, friendly and reasonable. I take all my VWs here and never disappointed.

I was very skeptical at first, but glad I found this place. Mechanics usually diagnose, try to find other problems, and try overcharge fixing more than the problem itself. On the other hand, auto plus was very professional and targeted only the problem at hand. Auto plus for A++!!!Quality work!!

Ive been bringing my mercedes to auto plus for years now (despite them specializing in volkswagons and audis), and have consistently received great services at super reasonable prices. Ive recommended them to friends of mine who have also been very happy with their service, and not all of them had vws or audis either (one friend who is now a consistent customer also drives a mercedes.) The staff is really friendly and come across as honest and hard working. Definitely recommend auto plus!

Ali and Naeem are nice, friendly guys who know their Audis. Good overall experience, and Id recommend them to someone looking to get work done on their Audi.

Took my car to this shop an i had to check an make sure they replaced what they said they would an to show me the new/old parts they never did.. they gave me some cheap parts an some ganeric battery after i specifically told him i wanted the top of the line battery.. very bad experience. 900 bucks down the drain my car felt the same way it did before i took it to him.. waste of time.. if you are a rich idiot who doesnt get a second opinion your in trouble.. go to other audi shops they lie alot an switch up there stories an prices out of no where .. an to those who think this is a good shop your just a wealthy idiot with money to waste this shop is fraud 130 bucks an hour for what all lies maybe they are just honest to a select few but they are money hungry the guy watched my pockets the whole time while talking to me

Stopped by for a service and they caught a slow leaking water pump before it left me stranded on the road.This is by far the best shop Ive dealt with in the Berkeley area. They take their time inspecting for any problems and lay out options. Unlike other shops who just want you in and out without fully explaining whats going on with the car. They also show you the old failing part as well as the new one installed in the car for peace of mind. Not many other shops take the time. Their prices for parts always end up cheaper than other Volkswagen Audi shops Ive gotten quotes for in the SF Bay Area. Ive been to Auto Plus dozens of times throughout the years and its always been a pleasant experience.Theres also a waiting room with a TV to watch with cable and WIFI, plus a new Pho restaurant across the street if you need to kill some time :) mmmmm

Went to this place Monday July 13 with my 02 Jetta for a cam tensioner gasket and valve cover gasket. That where it all went downhill from there. They call me saying that they were having trouble with the tensioner and told me it mustve Been aftermarket one but my car would be ready on tues July 14. Welltuesday comes and I get a call sayin we got some bad news we got the car back together cranked it an heard a noise cut the engine immediately an he further explained the tensioner failed the one they was having trouble operating and that it bent some valves. Well he tells me there gonna replace the aftermarket tensioner as he calls it with a factory one and fix my valves hell spot labor if I spot parts he said Im lookin at about 400 in parts well I was ok with that.i asks for all the old parts back and he says okwell this dragged on until Thursday July 16 I was irritated by then cuz he called again and said I owed 800 in parts I was like you told me it was gonna be 400 and he went on with sum story to explain. an I was like I need my car it been a week. So I get my car friday July 17. And I get there an have to ask for my parts an surprise the supposed tensioner that failed/broke wasnt there I asked he said call the guy Im guessing owner Monday so he can tell you where it is. I pay an leave so now a 900 job is an almost 1900 dollar job. So I call Monday an he gives me the reason my tensioner is missing is caused they used the one that was already on it. He like it had an oversized bolt in it an it came loose so the machine shop fixed it. So basically it was negligence on there part if the loose bolt caused the failer it shouldnt have cost me a dime except for the orignally 900.Then he went on to say I just wanted to tell he was like I couldve just gave you any old tensioner and said it was yours. Be warned this place is shady I got 2 different stories And it cost me 900 more that it should, not happy with this pace will not go back.

My 2008 Audi A8 had a problem starting and many shops didnt know how to encounter the issue, auto plus was able to diagnosis the issue within just one day and give me a such a great price on the fix that I would reccomended all my friends and family to use them for all automotive mechanical issues!! Ask for Ali he took care of me from A to Z

Fairly priced and close to bart. Always had time to take my car in same day

They moved across the street to a bigger and much nicer shop!

My son go to school in Berkeley when his VW was towed Saturday night. I was worried about the repairs and the price because Im in Minnesota, I found Auto Plus to be fair, quick, friendly and provide good service.

Good place to go for service checks.

Thank you Naim! My car is running great after the break job you did.

Honest advice & take time to do a good job

The best, most trustworthy mechanics in the bay area, with the best prices, hands down!!!!! I implore everyone, GO HERE!!!

They helped me a lot with car