Serving the Capital District since 1948, they are still the Best! With Exemplary Service, they even remembered my exact address from previous deliveries & services, just from hearing my name, WOW! With Dubious companies like Lowes, we are indeed lucky to have them here in Albany. They leave the Corporate Giants in the dust!!!

We had a great experience buying a new dryer here. Our dryer died at what seemed like the worst time possible. I called all the local appliance stores to see who could get one delivered to us the fastest. I could not get a straight answer from anyone until I spoke with Jake. He said he would have to do it himself but could get it there the next day. He showed up early and took the old dryer away. Top notch service. We will be buying all of our appliances here in the future. Thank you Jake.

Excellent service! I have used Cornwall twice - once to diagnose and replace my washer and most recently to replace an apartment gas range. They are prompt, honest, and always give me good advice about whether to repair or replace an appliance. I disagree with the comment about the prices being high. I do my homework and their appliances are always priced competitively. Plus, they perform all of the installation for you so it’s a one stop operation. I highly recommend this business!!

I called Cornwell because our washer died on a Saturday and we knew we needed a new one ASAP. Wed done some research and wanted a Speed Queen, which is one of the brands they sell. I had a phone conversation with Gary at Cornwell, and he was exceedingly nice and helpful and provided great guidance for me to choose the machine that was right for our needs.Best of all, they completed delivery and installation (and removal of our old machine) by that Monday afternoon! Each of the gentlemen I spoke with for purchase, scheduling, and delivery was nice, accommodating, and knowledgeable. The delivery person tested the new machine, checked all the hoses, and made sure everything was working properly before he left my house. He was a delight to work with and we are 100% confident in our equipment decision and the decision to purchase from Cornwell.

Extremely knowledgeable service. Diagnosed issue over the phone and came with the correct part to make the repair on first visit. Will definitely call Cornwell first for repair or purchase. Have not had an experience this positive in years. Thank you Jake!

Repair men are awesome! Front desk/ whoever answers calls is rude and un-informative. Told me “ I have to go bye” not how you get new customers...

Cornwell Appliance has always been my go to for appliances and service. I moved out of state, and my 4 yo microwave oven suddenly didnt work. After calling a local repair guy who told me to junk my $600 microwave, I called Cornwell Appliance. Over the phone with a 6 hour time difference, Jake walked us through testing each component. Eventually, he was confident of the broken part, mailed us a new one, and we installed it. Im beyond thrilled that my microwave works and its not in a landfill somewhere.

Called looking for a part which they would have to order. The gentlemen then gave me some great advice on repairing my dishwasher. I would not hesitate in calling them FIRST in the future. Thank you.

Bought our freezer from Cornwell. after 24 hours, it was at about 32 degrees F. I called and had the pleasure of two dedicated service people for about two days! The first day, they painstakingly worked through the possible problems, and IDd the culprit as a bad motherboard. The second day the service person returned (early in the day) and replaced the board. He remained on site for an hour, then had me phone in hourly updates on performance. These guys are GREAT!!!

As an owner of a rental house with three apartments in it, I have been a customer of Cornwell Appliance for 20 years. I have bought several used washers and dryers from them, and had them repaired over the years when their belts or other parts inevitably wore out from heavy use. They do quality work, provide quick service and are fair with their prices. I highly recommend them.

This place has whatever part you need for your Appliance. A little over costly. Thats why 4 -5 Stars. So if you ever need something In a pinch this is the place to go

Jake has been an absolute life savor. First my refrigerator went in the middle of the hot summer, and my refrigerator was here the next day. Saving all my food.Recently my washer went.....again .....i am back to cleaning clothes. Thank you for good quality products at excellent prices and prompt care if something not working as expected.

Cornwell Appliances is a great place to do business! Gary and Jake carefully removed my old washer and dryer and installed newSpeed Queen machines, all while being respectful of my property. They are pleasant, personable, honest and knowledgeable. Its not surprising that they are highly sought after because they provide excellent, full service and keep the promises they make.

Cornwell Appliances was just here to repair my Amana fridge. Jake came within 2 hours of my initial phone call, I think he knew what the problem was before he walked in the door. Outstanding service, highly recommended. Oh and the conversation about old Albany was very fun!!!!! Thank you Jake

Thank you to the knowledgeable team (Jake, Bob, Gary) at Cornwell. My old but beloved Kitchen Aide refridgerator stopped working. Jake helped me troubleshoot the problem but sadly, fixing it wasnt an option. Happily, they had a new Frigidaire in stock that they promptly delivered. No hassles, no nonsense. Friendly, fair and fast. No wonder Cornwell has been in business for years. Give them a try.

Great local business. While Jake was delivering an appliance, another appliance stopped working. Jake took the time to assess and quickly repair it. Very happy with both their sales and their service. Why go to big box stores?

Last minute repair was needed on my refrigerator. Called and they came within hours of my call. Diagnosed the problem quickly and saved from getting a new fridge! Technician Jake was friendly and knowledgeable! Highly recommend

Love these guys amazing talent for diagnosing problems. Have bought many appliances from them. Step back into time.

I use Cornwell all the time. I trust them enough to refer them! I refer my real estate clients Cornwell Appliance. Fast, friendly, fair pricing.

My family and I have been affiliated with Cornwell for at least 25 years....they r by far the best.....kind courteous and extremely knowledge....highly recommend!!!!!

The worst!!! The guy is always rude on the phone. (No wonder no one gives their name!) They dont clean up after themselves. They delivered a used washer (purchased by landlord) in awful condition! #grossblackgunkincluded #verydisappointing

Very bad service I call because I needed a door lock for my washer, and the men who answer the phone was very rude and I couldn’t even hear him. And at the end was sorry couldn’t find your part

Outstanding service!! No one had the part I was looking for, and I wasn’t going to be able to get into the area till later. Jake, the owner, offered to take my card over the phone and was able to get me the product after hours! He saved my weekend! I would give him six stars if I could!

Great customer service. Jake helped me find an oven bake unit for an old GE oven that I thought I would have to completely replace - saved me a fortune! Will keep coming back for any other appliance needs that arise.

I have been using Cornwall Appliances for over 25 years. When you buy from them, you know the quality of what you are getting and that Cornwall will ensure longevity. Their repair service is superb. As an example of their service, our washer died the day before we were leaving for a month long vacation. Went over to the store around noon and had a new washer/dryer installed by 5:00. What more needs to be said.

We used Cornwell Appliances in the past for service on our refrigerator and were very satisfied, So when our dishwasher broke recently, we went straight to Cornwell . We picked out our new Maytag dishwasher on Thursday afternoon and it was professionally installed the next day. Very happy with the personal service, where else can you go and have the person who sold you the appliance install it the next day.

I have a vintage appliance that wasnt working. They knew exactly how to problem solve..! And they were correct..!Knowledgeable, helpful, friendly..!!

Very knowlegable about different brands and the repair needed. Cornwell fixed my fridge after I already paid someone else to repair it that didn’t have a clue what was wrong and replaced a part that still did not work. This time it was diagnosed and fixed by Cornwell. Apart from that it was a pleasant experience. Good customer service and knew how to engage with customer while assessing their needs. Will definitely use again.

I recently called Cornwell Appliances because our refrigerator was leaking. Jake, one of the servicemen/small business owners, came out a few days later and repaired it along with our washing machine (which also had been leaking). He was courteous, professional, and knowledgeable, and even showed me what the issue was so that I know what to look for if this ever happens again. The price for both repairs was reasonable and I will certainly use Cornwell again in the future.

Great Service. He came out the day I called him, had the part with him and knew exactly what was wrong with my refrigerator. He is also a delightful person. I would definitely recommend Cornwell Appliance, and will use their service again.

A few weeks ago, much to my dismay, my refrigerator completely stopped working. I had to throw out the entire contents of my fridge and freezer. I was sure I would have to buy a new fridge which I wasnt very happy about since we planned on selling our home soon.My mother highly recommended I call Cornwell Appliances. She said that she had a great experience with them and I should see if they can come out and look at the fridge first before I purchase another. I was pleasantly surprised that Jake came out that same day and he was able to assess the problem quickly and repair my fridge for a very reasonable fee. He could have tried to sell me a new fridge, but he didnt.This is a family business with good old fashion work ethics. Jake and his brother can be trusted and really are very knowledgeable about appliance repairs. I was also pleasantly surprised when I received a phone call from Jake the next day checking on my fridge to make sure everything was working ok!I highly recommend Cornwell Appliances for appliance repairs/purchases. This is a company you CAN trust!!!Cheryl L. (Clifton Park, NY)

Fast friendly service, had part on hand, no waiting around, will use again when or if ever needed again

You really appreciate the importance of a refrigerator when yours fails. Jake was quick to respond and evaluate my options. He gave me good recommendations to help me choose a new fridge. Then he matched the lowest price I could find, ordered and set up the new one, took the old one away. I would recommend Cornwell for all appliance needs. A good, solid, local business.

My new parts place for appliances. Great service and open weekends.

They are very helpful, an have a lot of parts on hand.

I had a totally different experience with Cornwell Appliance, I needed a dryer for the right price, and they had it. They came to my place, helped me install it and took the old one away. I suppose some customers will just never be happy, but I have nothing but good things to say. Justin helped me and he was great. I got a rebuilt unit (kenmore) and it works awesome! Great price, fast service, and they were helpful to get me exactly what I needed for my apartment. A+

Excellent service from the initial phone call to the gentleman who came to repair my old oven. They were polite, prompt and knowledgeable. I highly recommend their services!

Sold my husband a dishwasher that did not have the one feature I requested -- China setting. The Whirlpool worked OK for less than 3 months, and calls to owners cell phone were not returned (he considers himself a friend of ours). Just called their service and got no help/customer service/concern. Tried to blame it on the soap we use, despite the fact that I made it clear we have used many different kinds. We cleaned the filters, snaked the drain, always run hot water before starting cycle, and have done a number of troubleshooting items as suggested on-line. Ill be calling Adirondack Appliance and I will never use Warren Appliance again.Sold my husband a dishwasher that did not have the one feature I requested -- China setting. The Whirlpool worked OK for less than 3 months, and calls to owners cell phone were not returned (he considers himself a friend of ours). Just called their service and got no help/customer service/concern. Tried to blame it on the soap we use, despite the fact that I made it clear we have used many different kinds. We cleaned the filters, snaked the drain, always run hot water before starting cycle, and have done a number of troubleshooting items as suggested on-line. Ill be calling Adirondack Appliance and I will never use Warren Appliance again.

Every couple of years I have a reason to use Cornwall. Today’s experience reinforces why. Mr. Cornwall called me himself to discuss my freezer problem. He was familiar with my model refrigerator and said “I think I know what your problem is and I think we can fix it by phone”. He walked me through a repair fix with a screwdriver and with a few other instructions the problem was fixed. No charge! Phone calls are always returned promptly and service fees (in the past) were always reasonable. Pleasure to work with.

They are very good at their job and great with the people they serve

I am NOT satisfied at all with the service that, after spending $178 dollars for a house visit and “repair” of my leaking washing machine, I called back to report that the washer was still leaking & was then directed that I must use a screwdriver to take off the top of the machine, wash a load to observe for leaks, then call back to report BEFORE he would come back out. That is why I need a washer repair person to assess & fix the issue! And the washer is still leaking...

Have gone there quite a few times for parts, the owner is very helpful.

I stopped by on Saturday 4/6 around 4PM after looking to buy a new refrig at various stores. Really wanted to keep ours and get it repaired. Jake came out that night at 9:30PM! He hoped it was a relay problem but no luck. We needed a new compressor. He came Monday morning and made the switch. I found Jake to be a true professional in an old school way that you dont see much anymore. Highly recommend him!Joe & June Urschel

Parks illegally in a crosswalk, blocking access for the disabled, baby strollers, and endangering all pedestrians.

The guys there know their machines. Special ordered a part for me and its still working great. Theyre now my first call when I need appliance parts.

You dont realize how important your refrigerator is until it stops working. After my landlord tried and failed to fix the problem I called all around Albany at 4pm and no one could make it out that day . EXCEPT CORNWELL! Jake was very nice and made the process painless. I would highly recommend for repairs! A family business that cares about its customers!!!

I cant speak highly enough of my experience with Cornwell.I ordered a washer and dryer on Friday and it was delivered on Monday exactly on time.The gentlemen not only installed my appliances quickly but went the extra mile to clean out my dryer ducts which were totally clogged.You can tell competence and experience and quality work and Cornwell has this plus that extra service .I would recommend Cornwell to anyone.

These guys are awesome - especially if you are a Mr. Fixit / do-it-your-selfer. They have helped me on several occasions, giving me tons of free diagnosis and advice about what is probably wrong w/ my refrigerator, which part to bring in for testing, etc. Take this free advice, Google your model number, and you will likely find YouTube videos from online parts stores which will walk you through the fix. Old school business - thats why they are still there!

A man came to the house tto fix my Appliance he pulled it out and took a pice off use my water to clean it the we were told that was it he push it back to where it was then i ask the price $81.00 i was shocked he wasnt here an hour i would say mabe 20 to 25 minutes i am not sure we would go that way again the end

Expensive garbage

I called Cornwell at about 1:00 in the afternoon, they showed up about 3:30 to do repairs on 11 refrigerators that needed repair due to a surge of power from the black out last week. We went door to door to find out what the problem was. When Jake new what the problem was he ordered the parts, went to pick them up and had all my residents refrigerators back running by 9:00 pm thank you jake for caring and going out of your way for my seniors.

Ive been associated with Cornwell Appliance in Albany, NY for over 30 years and my experience with them just keeps getting better and better. I have an apartment building and from time to time have various repair issues with appliances.Since I am a bit handy, Jake Cornwell was able to help me diagnose and REPAIR a problem over the phone with a refrigerator that was dripping a bit of water from the freezer into the fridge section, without an actual service call. I was happy to pay the reduced price of a phone call-service call charge and was very grateful the repair could be done quickly. Thank you Jake for making my day!On a second issue with an ice maker in a fridge located in another apartment, I was able to bring the ice maker down to Cornwell on Central Ave, in Albany, NY, only to have them diagnose and repair the ice maker with a $10.00 part and my travel time.I buy all of my new and used appliances from Cornwell as they have the tools, the experience and the know how to keep things running, even at a distance!Kudos to Jake, Gary and company for running the BEST APPLIANCE SALES AND SERVICE CENTER............EVER!!!!!!!!!!!

Knowledgeable but Id never use them!!! .called 4 times made 1 appointments for them to look at and fix my kitchen stove .no show no call nothing !Walked in made appointment they never called or showed...DONE ! THEY WORK ON WHAT they want to and when they want not customer oriented....

No nonsence place.... they will guide you the right way wether for parts or new equipment

My refrigerator died when I got home on a holiday weekend...Saturday. I called Cornwell first thing Tuesday morning and they were short staffed but still showed up by lunch time to look at it. They charged a reasonable fee and the serviceman Jake was very professional and knew a lot about the area as he grew up in Colonie.The next week my dehumidifier died and I took it to Cornwell to have it looked at ($35 work fee). It was shot as I expected (crappy plastic coil made by LG), Jake and the Cornwell guys applied my $35 towards a new frigidaire with anodized metal coils that wont crap out like my LG.Overall the service, timeliness, friendliness and hometown feel were more than enough for me to recommend them to anyone who has appliance issues. One of the few companies left that actually fix items instead of throwing them away and having you purchase new ones.

They are the best!!! I would recommend them to everyone!!! Experience AND customer service!!!

We purchased our stove and frige from CORNWELL in 1978...around 2015 the frige quit...i called CORNWELL and JAKE was here within the hour...an hour later all was good and he was done and on his way...very nice guy by the way...now its 2018 and the frige is acting up...sometimes the ice cream gets too soft...and the oven floor is rusted out...i guess its time (40 yrs old)...back to CORNWELL...JAKE and brother GARY learned well from their dad...and i trust them...

Grumpier owner

AWFUL! Never use these guys. I know a lot of these reviews are all sunshine and butterflies but I did not have the same experience. My wife an I bought a washer and dryer here. One of the owners Jake, told us he loves when people get their appliances from other places because they call him for service calls to fix them. Well within 9 months of buying these machines we had to get two service calls for repair. The first one was done by Cornwell but when it broke again a week later I just decided not to ever call them again. When I expressed how upset I was they just kept trying to pressure me into another service call and pretty rudely I might add. Save your money.

Always helpful when we need them, and very friendly.

Thanks again...always seem to have the part..Knows more about apoliances..than anyone...I expect

Parking is not adequate, no handicap parking. Prices are way too high. People are rude. Horrible place to go for assistance with appliances.

I brought my Samsung refrigerator to get repaired because the fan stopped blowing cold air. The part they used broke the entire unit and they demanded that I pay them $50 for a refrigerator that was completely broken now. The freezer didnt work anymore either. Unprofessional and wont be returning.

No games played tech

Very helpful!

Great service.

I knew the guys for over 45 years

Very helpful