Purchased a set of tires online. Tires came in early and they called me to come on in. Tires were installed quickly and everyone was friendly and professional. This is the second time I have purchased here and now consider this my tire store! Could not be more happier with the whole experience.
Despite needing some rather specialized tires, confusion I accidentally caused by asking about the previous tires warranty after I had run my credit card, and other tricky business (mostly owing to Michelins backlog), the staff here were very helpful throughout and got everything taken care of. Im very glad I got these new tires and Im glad to keep coming back to Discount Tire even when Im hundreds of miles from home!
Fast friendly service. Great prices
I recommend Discount Tire in Alamogordo to anyone looking for impeccable professionalism from the customer service desk into the shop. Matt recommended some great tires and Jake made certain that my experience was great and interacted with me throughout the process. They listened to my concerns, were very attentive and my experience was outstanding. I will recommend Discount Tire to my friends and personally will return a loyal and satisfied customer.
Stopped by today at around 5:10PM because my horseshoe light was on. Right rear tire was 18PSI and shouldve been 34PSI. An inspection revealed a nail or screw in the tire. Sean stated they could patch the tire. I asked him what the cost for that is and he said its free. I asked if they could do it now and he said they could. JC helped get my vehicle information in their system. They got my vehicle, lifted it, removed the tire, patched it up and had me on my way at 5:59PM. THANKS!
I had gone to the store located in Alamogordo, New Mexico. I met Dale who assisted me in ordering four new tires which were two different sizes fro the front and rear for my high performance car. As soon as the tires arrived n appointment was made to install the new tires. Dale was instrumental in making sure the complete process was taken care of with professionalism. I highly recommend Dale and Alamogordo Discount Tires for your tire needs. I will return in the future for all my tire needs.
Been a Discount Tire customer for years. Bought about 6 sets of tires through them. I have been impressed by DTs service. I had a few minor issues at the Alamogordo location but I let them know and they corrected them immediately. Customer service has always been great, and has been helpful. Waiting areas are clean. Staff are friendly. Despite the issues, I will still continue to shop and buy tires at Discount Tire.
Went to get flat fixed for 3rd time. First 2 times were in Albuquerque. Kept leaking. Talked to Zack and he said you have had enough trouble and gave us a new tire. Was beginning to lose faith in DT. Not now. Thanks again Discount. Will be getting next tires there for sure.
This is by far the best tire place ever Great service Great people i truly have nothing bad to say about this place.
Unfortunately I don’t remember specific names but the level of service was impeccable. We were literally moving our life from Arizona to Texas with a toddler and dog and my car said my tire pressure was low. We stopped in and we’re immediately helped. We were told it’d be about an hour wait but then when your team was made aware of our situation the nice gentleman helping us said he could look at the tire and change it out if needed in about 15 min. We are so grateful for the kindness and generosity as we weren’t even charged for the used tire they swapped ours out with. We just promised to buy our next set of tires from Discount! It’s always the level of service and concern from every location we’ve visited that keeps us coming back. We are forever customers of Discount Tire, that’s for sure.
Highly recommend!! I’ve taken every vehicle I’ve owned since discount came to alamo here. They have always taken good care of me, fixed flats for free, gave me great deals on new and used tires, even removes some old 4 wheel tires from the rims for me. But today JC ( I believe was his name ) came in clutch with a warranty and actually ended up buying a whole set of tires for my truck. Gave me a great price and with great customer service. Can’t beat that!! Ask for JC or Jake both these guys have always been great to deal with.
Had to get tires balanced and rotated while in Alamogordo and I want to thank Dale for his great customer service and professionalism he is a definite asset to your company
Jake and discount tire team are awesome.. they took care of us ... right at closing time while we were traveling..really appreciate it!!!!
Im not sure if its a coincidence but evwry single time Ive ever gotten my tired aired up here even new tires by next day theres always 1 tire popped qith a nail or screw or they are flat and they were perfectly fine before going here and its been happening for 3 years now my tires were perfectly fine now 2 are flat. And its every time I go here every time.
My trip to your tire store was very good as usual my flat tire was fixed to my satisfaction...thanks again
Quick service . Fixed my tire at no charge.
Had some michelin all-seasons installed here on a Saturday afternoon. the tech who balanced the wheels didn’t clean the surface before sticking the weights on. i was able to pull some off pretty easy. but Stephen (the manager) went out of his way to correct the issue and made sure it got done right. he’s a good dude.
I was buying a tire for my daughter. I asked them to put air in the spare. I was flat when it was put on the car and was never,, ever used. It had never been rolled even one foot. They told me it was 20 years old. It was produced the 45th week of 2001. That makes it 19 years old. When I pointed out their mathematical error, they still refused. I would have understood if it was over 20 years, it was not.
My daughter needed a new set of tires for her 4Runner. The crew at our local discount tire helped her find the best tire in her price range and was able to get her in and install them the same day! I feel sometimes we lose sight of this convenience and expect quick service rather than appreciate it. As parents we appreciate the friendly, knowledgeable and quick service Alamogordo Discount Tire provided for our daughter. It give us a peace of mind to know her and her vehicle are well taken care of.Thank you Alamo Discount Tire Team!
Friendly staff, always super busy but they do their best to be done fast.
Good place. One of the mechanics saw me walking up to the door 3mins before closing, so he decided to speed walk AVOIDING Eye Contact and lock the door. Another worker saw my facial expression and asked what was the issue. After voicing the issue, he spoke with a manager and door was unlocked and my vehicle was serviced. I had already spoke with someone twice before arriving and was told as long as I got inside before the time on the door, that I would be assisted. SMH not all people prized themselves in providing exceptional customer service. I was definitely thinking about NOT USING them again but after my interaction with the other worker and manager, I decided to keep doing business here. Thanks for seeing the wrong and making it Right. Two thumbs up.
I came in with a nail in my tire and they welcomed me in immediately and got to working on my car. The (what I think was) manager was super friendly and helpful. Highly recommend this location!
They are busy so be willing to wait it is worth it
The team running this store is exceptional and maintains the highest standard I have encountered, period. Whether you are budget shopping or have something specific in mind they will take care of you. I dont bother looking anywhere else anymore. If you are trying to determine if this is the shop you can trust. It is. Ed Carpenter-A Plus locksmithing.
This is the Best place ever to do business with,..I cant even tell you how many times they have gone above and beyond anything I could have thought of asking for.. Since I started doing business there, I have been No where else... Awesome Crew...
Weve used Discount for all our tires on all our vehicles since they opened. Great store and the customer service is hard to beat. The only issue is that my wheels have come back with scratches on one or more, and I dont always notice it until I get home which is 50 miles away. It looks like its from the equipment they use to slide the tire on to the wheel caused it. I havent had a chance to go back in to have them look at repairing or replacing the putter part of the wheel yet. I will update my review once I do get back in to them.
Dale, my tire super hero went way beyond himself in locating me a tire that would work on my very, hard to find tire and rim. I am so thankful for him getting my special order tire to me in a time frame no one in town or online could match. Discount will be my number one place to go to again, from now on. He saved a customer that left and brought me back. Thank you so much Dale, you are highly valuable person to Discount tire and our community tire needs.
Thank you to Steven the manager for getting my excursion back on the road after I was stranded there waiting on a tire for my road hazzard! Top notch!
Very helpful, got us right in and back on the road. Highly recommend!
Made an appointment for my trailer, 6 tires in and out service thanks Jake and all the guys at the shop. Abe Darnold Plumbing.
Jake is the man along with his team best tire shop in Alamogordo
The people were very polite and wel mannered. They are very good for home town. We would recommend them highly.
Went to Discount tire to get a tire aired up (free) but it was too low to air up so they removed the tire, repaired it, aired it up & put it back on, all while my family sat in the car. 10-15 minutes later, we were on our way and they did all of this for FREE (and my tires were not purchased there)!!!! Will be getting my tires from them from now on. #impressed
Bought a set of nitto ridge grapplers 4 months ago and they had an issue chunking out within 2500 miles. Brought the truck in to see what they could do and they covered all 4 tires and offered me a new set or different set of the same type free of charge. The new coopers were ordered and installed free of charge 4 days later. Excellent customer service and it pays to have the warranty they offer.
Always a good experience. Informative and great prices.
Discount, all my vehicles have discount tires on them. They have always been there.
They really do aim to please.Its just where I go for tires.Never dissatisfied.
I buy all of my tires here! If get the right salesman you buying experience will be enjoyable! Nate
Service was fast. Got me going in good time. Professional and very friendly staff.
Very pleasant and smooth experience. Very knowledgeable staff. Recommended. Doing business with Discount Tire for over 15 years.
Everyone very professional, friendly, and covid-19 aware. We thank you for that.
I had a FANTASTIC experience at Discount Tire in Alamogordo today. I placed an online order for tires for my wifes car and they called me when they were ready to schedule an appointment. As I pulled into the parking lot, an employee recognized my car, waved me into a bay where there was a welcome sign with my name written on it. I was able to stay in the car and watch as all the employees skillfully performed their functions, and seamlessly worked together to get my new tires installed in about 20 mins. Everyone I dealt with was extremely professional, competent and safe. Everyone I saw was properly wearing a mask, which put me at ease. Ill continue to come here for any tire needs I have.
The gentleman that helped me was very nice and straightforward with the prices and what I really needed. I definitely recommend going here for tires :)
Hands down, best customer service in the nation!! My husband and I travel all around the US for both of our jobs and at every Discount Tire, every single employee that helps either of us embodies exactly what you would want, in terms of customer service! They are so friendly, so nice, so honest, so willing to help and on top of that, they offer very fair prices and do excellent work! Multiple people at this location have gone ABOVE and BEYOND to help us out. Thank you guys so much!! :D
Excellent and quick service. We were rolling in hot from El Paso on our way to Roswell when we slipped a gator off the left rear of the trailer. 20 minutes out of Alamogordo I called in to discount tire and Sean answered. I told Sean we were traveling and in a hurry and we needed a NASCAR style tire change he told me he could do it in an hour. We pulled in and Shawn and his team got to work on the trailer and we were out in less than 30 minutes. Thanks guys.
The guy was prompt and friendly. I only needed an air check, and I felt like a valued customer. I will consider them first for future needs.
Fast and professional could not ask for better service Thank you Discount Tire personal!
Love the tire quick fill station. Gentleman reminded me that my tires are approaching minimums, thanks for the great service.
Very helpful! The tires I had ordered were delayed, but Nate, the service advisor, recommended some tires they had in stock and he was able to squeeze me in before they closed that day. Outstanding customer service!
Fast, knowledgeable service
Had great a great day, good deal on tires and mags.
Great people great attitude. The only thing I dont really agree with is having to pay for the tire even after I paid for the road side coverage. Which wasnt cheap the up side of 400 bucks for the coverage of all 4 tires. The charge today was small but still not expected ..
Great service. Recommended !
Stopped in to price tires. Jake was very informative and provided several tire choices/prices to choose from based on my driving needs. Jake also located a full-size spare rim for me as I wanted to have a regular size spare rather than the small substitutes that come with most cars. I was in and out with 4 new tires in about an hour. Excellent service! Highly recommend you check them out before buying.
Great tires...at a discount!
I love that they offer tire repair services
Great friendly service. And if the tire just needs to be plugged and not replaced, its FREE!
Excellent all around. Highly recommended.
The staff was very accommodating, the product selection good. The waiting area clean and comfortable which was appreciated as it took too long to replace 2 tires.
Awesome service and a huge help every visit. Also referred me to a few other great businesses in town.
Quick efficient guys
Went in yesterday because my tire pressure light was on. They added air, but told me it was very low, to keep an eye on it, and come back if I had any further issues. I had to come back today because the light came back on as I was headed to run errands. They remembered me from yesterday and recommended evaluating all of my tires. They discovered a nail in the tire and had it plugged and patched within an hour for free. Everyone here was so friendly and helpful which made me feel good. Will definitely be coming back if I have other issues and highly recommend them!
Always an adventure, not always in a good way. I have had multiple tire sensors come loose that they have put in which shread the inside of the tires. They replace the tire as per warranty, however, also damaged the lights with the impound wrench. Keep coming back because they have business in most cities I travel to. Other wise I would go to another company.
I hate coming to this particular location. They treat me very differently because I am female. Every time they try and scare me into getting new tires because they are old, or they cant rotate that one because its too worn, when I had a different vehicle in a month before that was much worse. Dont I want to buy new tires??? But I didnt look pregnant the month before so I was less of an easy mark. Today they acted as if speaking to my husband yesterday, made my truck his, and since they had a mislabeled tire, and only 3 of the kind they said they had, I should pay more. Its not my mistake and I called in advance for this reason!
Always great service!!
There was no discount. To putting on my tires, then I got billed for things I didnt receive. All I wanted was to have 4 tires out on my rims and I was also billed for then to put then on my car. I put them on my self at home and paid them for it!
Great service! My tire light came on went through the tire check and Sean found the culprit asked his advice, he recommended if I had 30 mins, ended up having to get a new tire mine couldnt be fixed but its still worth it! I HIGHLY RECOMMEND THEM! AWESOME SERVICE, AWESOME PEOPLE! I was still in and out in 30 mins.
Fast friendly good tire prices
Got me an appointment within two hours and only took 15min to change all 4 tires.
Fast and friendly, but very costly. I dont know if Ill come back here, I didnt even get four tires and the total was over $400. And that was with cheaper tires.
There always giving you the best deal and looking out for you thanks Jake. Hes always gone beyond his scope I helping me . All the guys there are great. Thanks again. 2nd vehical now iv gotten 4 new tires. I feel much safer now driving.
Best place to get tires and rims. The staff is the best Ive ever met. Always willing to help all they can
These folks are usually the first to alert me on tire issues with my RV. They saved me on numerous occasions
These guys were great! Friendly, helpful & got us back on the road quickly on our vacation after we picked up a nail in a tire. Two thumbs up!!!
Best customer service and expeditious in tire patches! Will definitely be my primary resource for any car issues. Thank you!
These guys are legit! They were able to accommodate me on super short notice after a flat on the highway. Im honestly in disbelief that they dont charge for a tire patch, even though the work involved is substantial. If you take advantage of their free air-up or tire patch services, please at least tip the person helping you out.
Good prices, very professional, and they let me stay in my car the entire time while getting all 4 tires changed. Only 4 stars because they were kinda pushy.
Friendly staff, super clean waiting area, quick service.
The quick drive through tire pressure is the BEST service for senior citizens. As we age, squatting down (getting back up) is often difficult. I REALLY APPRECIATE THIS FRIENDLY SERVICE
I was cheerfully greeted as I entered the bldg. Asked what I needed. And checked out my tire. Anyway no charge my tire problem was solved. And Iam more than happy. Amazing.
Always helpful people! Love their politeness hardworking and all around good attitudes.
Great people, nice and always friendly.
Thanks Dale for the deal on my new tires for my truck.
Very fast service and very friendly
Had a great experience Dale was a great help and i appreciate his service on helping my wife and i
Staff is very helpful,courteous, and knowledgeable.
I once got a slow leak in one of my tires after driving down from Cloudcroft. These guys didnt charge me for fixing the leak. Amazing service. It was very busy and they took me in and had me out in less than 10 minutes.
Got a good deal on a couple tires for my daughters car. The guy said the car would be ready to pick up before closing time. Fine, no problem. We came back 15 minutes prior to closing and they hadnt even started on it. I watch as the technician comes out to get it, pull it in and start work on the car when the salesman calls my phone. He doesnt know Im watching from the parking lot. He tells me the car is ready and asks when Im going to be there because theyre trying to close for the day. I then tell him Im watching from the parking lot and he starts stammering....Uh, uh. Dont lie, dude. If youll lie about small things like that, what else are you willing to lie about?
Excellent service
Good. Got what we needed and it was a pleasant experience.
Great as usual. We do all our business with Discount. Best tire shop in the area. Thank you
I really appreciate the great customer service here. Any time my tires have issues Im at Discount!
Consistently my favorite tire company. They fixed a flat for me and didnt charge anything, even though the tires were bought somewhere else. When asked why, they just said please consider us in the future.
Went in for a balancing issues they told us we have to replace our tires for them to touch our car. So we bought tires and they still didnt look at the issue we where having just wanted to sell us tires! Great way for us to get screwed out if 309
We went there to get 4 new tires. Their prediction of wait time was spot on, and the tires performed superbly on the road. The price was much lower than I was anticipating, and my wallet breathed a sigh of relief.
Awesome service. Favorite tire shop in town.
We had a roofing nail in our new tire. They had to order the tire from their warehouse. The truck was late so they put on a loaner and we did our chores. When the tire eventually arrived they called and took care of us right away. We will certainly return to Discount Tire for all our tire needs. It would be nice if they would offer Nitrogen for inflation.