I had such a good experience with Ron Marhofer I purchased 2 vehicles in a week with them! I worked with Elias Ortiz as my salesman from another location and he was kind enough to come with me to green to finish a purchase on a vehicle I was interested in and I am so thankful. It made the process a lot less scary and very straight forward. Todd in finance assisted me while we were there and explained things in a matter I could understand. Everyone was super helpful and kept my best interest in mind. I will be doing all my car business with them!

We had an excellent experience at Ron Marhofer of Green. Mark Pickering was our salesman. He was very kind and professional. Mark and I did most of the sales transaction over the phone. The new Hyundai and paperwork were ready when we arrived at the dealership and we were back on the road in just over an hour! I highly recommend Ron Marhofer Hyundai and I especially recommend Mark Pickering as your salesman.

This dealership made it extremely easy for my family and I to make an out of state purchase. They worked late hours and offered to drive the vehicle that we selected to our home state as opposed to my family and I needing to go to Ohio. The manager, sales person, and finance department, all worked cohesively to provide a fast, easy, affordable purchase experience. I would highly recommend them to friends and family!

Excellent experience and amazing dealership. We were recommended by friends and now we see why. We did not even know that much about Hyundais at the time. After researching the vehicles, and learning that side of things, we went in. The rest is history. It was an amazing experience and the people were great. Mike Bell cares about what you want and not what he gets out of it. I can assure you! Thats how we felt anyway. He is a great salesman and we will go to him again for our next car. I love my 2022 Tucson Hybrid. I mean love it!

Priced me 10% interest on a car loan, got 4% interest from the bank. A difference of several thousand dollars over overpaying on a loan. To complicate it further, finished my paperwork on Wednesday, came in on Thursday to get the car, and they had sold it. Highly recommend outside financing, it seems the car prices are good due to this setup they get difference in a mark up in the financing.

The sales team from salesman to manager went above and beyond to make sure I got the vehicle I really wanted. Mike Bell spent a good week looking at other Hyundai dealers trying to find me what I wanted. The perfect vehicle arrived at their dealership on Mike’s day off and he came in to make sure I got it before anyone else could purchase it. That is service. He took the time to explain this computer on wheels and made sure I had time to get comfortable operating my new Palisade. This is our third vehicle we have gotten from this dealership but also we have been blessed to also have Mike every time.

Our 2019 Subaru Ascent was the 2nd vehicle that we have purchased from Ron Marhofer Hyundai in Akron within the last year. And we will look here first when we purchase our next vehicle. What is amazing about this is, we live in Kansas City Missouri.We 1st chatted with the amazing salesperson Earl Witherspoon over the phone. He gave us an incredible face-time tour of both vehicles & made the whole buying process a breeze! He even picked my wife up at the airport when she flew in to pick up the car & stayed late the 1st time when our flight arrived after the dealership had closed. He periodically even checks in on us long after the sale!This guy is a car selling stud! And we will be back because he treats us like family!!

This has been the most painless experience buying a car. Our salesman, Mark Pickering was outstanding! Not once did we feel pushed or bullied into buying a car. Tim Harter, Business Manager had a loan offer within minutes. Outstanding dealership! I will be back and I am sending all my friends!! So happy with my purchase! THANK YOU!!!

I don’t have enough good things to say about our experience here. In particular Earl Witherspoon. He was fantastic to work with and made the buying experience enjoyable! Thank you Earl!

Great dealership and excellent personnel. Have purchased three vehicles from these folks and they have done an excellent job with each purchase. Brad Adams, my sales rep, was exceptional in providing me with the best customer experience possible. Told him exactly what I needed and what I wanted to pay, and he came through. Thanks Brad!!

Kevin was super, super helpful, personable and easy to work with. He helped me & my boyfriend find the car we wanted in one single night, all while training an onboarding employee. He made us feel super comfortable, and did everything he could to make sure we were leaving successful and happy with our purchase!

First, I want to apologize to Jim Marks & Rick Vaughn for not writing this sooner! We had the BEST experience with this dealership!! We purchased a vehicle for our son and a week after we had it, we took it to service for an oil leak. Got it back and within another week, took it back for the engine light being on. Less than 2 weeks later, took it back for an oil leak. When we got it back, the leak was worse than before...so instead of telling us, “Tough break! You bought it.” Rick Vaughn offered to either allow us to find another vehicle on the lot or receive our money back and move on.Because of our great experience with Jim Marks, who communicated with us throughout taking the other car back and forth, we decided to look on the lot. We found the same make and model car, 3 years newer and 44K less miles than the first one. Rick Vaughn did us a huge solid!!! Not only did he give us a FANTASTIC DEAL on the car, we were able to get a bumper-to-bumper, 4 yr/50K mile warranty with a $100 deductible! Because of the SPECTACULAR customer service, we got a vehicle for our son that he will (hopefully)be able to have through college and possibly beyond!In all my years of buying cars, I have never had such a POSITIVE experience with a dealership!! THANK YOU RICK VAUGHN!! And JIM MARKS, we can’t thank you enough for all you did through this ordeal! We will definitely return to Rick Marhofer Hyundai of Green for our next vehicle search!!!

While we ultimately ended up not purchasing my dream car from this dealership, I want to emphasize the high level of professionalism and salesmanship provided by Mark Pickering. He is a kind-hearted individual and truly had empathy about the unfortunate situation I encountered. The management at this dealership provided superb customer service for me as well. In a world where mediocrity is the new norm, Ron Marhofer Hyundai of Green deserves a huge round of applause for actually walking the walk on earning their reputation of excellence. And because of this, we would not hesitate to consider this dealership in the future when looking for another vehicle.Not everything works out the way you hope sometimes, but it is how you are treated that matters and what you ultimately remember.Thank you Mark!

The team at Ron Marhofer made buying a car a great experience. I was able to do everything from home and they even delivered it to my door. I can’t recommend them enough it was the best price on the car in the state, and they drove it half way across the state to me. Great customer service.

This dealership is fantastic, Brad Adams was our salesperson. He knows the cars inside and out. Second car we purchased from them! No pressure tactics applied! Brad is a very knowledgeable guy! A great person to deal with.

Very disappointed.... drove the lot, found two cars we would be ready to drive, went inside and was told they only do appointments on Fridays. Yet, that is posted no where on website, or building. We were ready to buy, buy nah, not now... well not from here. 12.30 Friday 10.28.2021

I had a genuinely fantastic experience with the folks at Ron Marhofer Hyundai of Green. Josh, the rep who helped me, was polite, personable, patient, and extremely generous with his time throughout the entire process. I dont know how many people would wake up early on their day off to take a customers car to a mechanic just to get a second opinion on a used car. Josh did that and more. The few issues with the vehicle were resolved quickly, even requiring a trip to the Subaru dealership which Josh handled for me.I know some folks can chalk up all this stuff to them just trying to make a sale, but I truly dont feel like this was the case. The folks at Ron Marhofer seemed to operate differently. They talked me through every piece of the buy process (this was my first car) without ever making me feel dumb or talking down to me. Every question was met with a solid and unbiased response (shout out to Rick too, who helped me with financing and was also great).Ultimately this was a place I felt extremely good buying from. If youve ever had a less-than-ideal experience buying a car, or with a particular dealership, Id recommend talking to the folks at Ron Marhofer of Green.

This is my fourth personal car in a row from this dealership. I love the Hyundai brand and all my vehicles. The sales and service staff are exceptional and I can rely on my car! I am never disappointed at Ron Marhofer Hyundai!

Honestly I don’t even want to give them the 1 star. My wife and I were expecting our first baby and went looking for a save suv before she came. We found what we thought was an amazing deal for an amazing car. We bought a 2015 Ford Escape in cash and left so happy. They said the car was perfect, no accidents, and had no history of anything wrong with it. We hadn’t even owned it for 3 hours and the heat didn’t work. They worked on it saying it only needed coolant. Every week something new has come up with this car, 5 months later and we are spending over $5,000 for a new engine. Our family has maybe got to drive this car for 2 weeks tops since we owned it. We have tried to communicate with them and have only received the worst customer service ever. They lied every step of the way and continue to do so. This is the WORST car dealership ever. So heartless, and so unprofessional. Hopefully this doesn’t happen to you!

Bought my car here about four months ago and honestly wish I wouldn’t have. They set me up with the wrong email for my blue link and never got to use this this feature because of it. I’ve tried for weeks to schedule an oil change and have never been called back. So much for the free three oil changes. Will definitely be going to another shop for maintenance.

Great customer service, listened to what I was looking for and had me set up with the right car the same day. Very transparent about the process laying out all my options, they also made it a very simple stress free process.

Very much wish I could leave a positive review, as I purchased a new car in December and the experience was fine for the most part. However, since purchasing the car, Ive found that I was misled about a protection program I was sold when purchasing the car, which has since led to me not being able to find out more about the program because all the service and sales staff claimed to not know anything about the program, even though it is actively being sold to customers. When I finally got in to try to work out where the disconnect was, the finance manager claimed I had never even purchased the program. Luckily I had kept my signed receipt saying that I had, and they had to backtrack from the lie. Doesnt give me much hope knowing I would have been out of luck entirely if I didnt think to keep my own receipt. Since then, Ive tried to get in touch with the finance manager who sold me the program in the first place, as well as the store manager, and have been ignored and forgotten about. Not a good look, and has unfortunately ruined my experience with this dealership.

Poor Customer Service in the Service Dept.I Stopped in at Ron Marhofer Hyundai of Green on 4-22-2021. I needed to ask someone about a recall that my car has and then if I can get a loaner car while my car is repaired.I parked and walked in the door and was greeted by two people that they would be with me soon. I sat in an armchair for 15 minutes and nobody make contact with me. The one person that had greeted me talked to another employee about leaving to home home and the other person talked to a lady beside me then disappeared into the bay outside. Two other people were young people probably

I havent even arrived here yet. I saw on August 26, 2021 morning for used 2017 FIAT for $8600 through Carfax app. It was the same price on their website when I inquired at midnight through chat. They bumped the price to $13,490 the next day morning. Untrustworthy business because obviously, they low ball the price so that they attract customers and always intended to sell at a higher price later to manipulate the app algorithm to get more views so that the vehicle is shown as hot deal.

Mark Ortscheid is one of the best at Marhofer Hyundai. Our family has purchased numerous vehicles from him and he has never disappointed us. He made this process very easy and achievable. Call him...you wont be sorry!

Was a great experience from beginning to completion made easy, comfortable and no presure with Earl. Would recomend highly.

The service area was very clean and Ted was very nice, greeting me as i entered and explained what was going on with my SUV. He made sure that it was washed after the service. I was able to get in and out in about a hour or so.

By far my worst experience with a dealership ever. Theres too long of a story to even go into with this one but to make it short and sweet, Im 40 and have bought 9 vehicles from dealerships in my lifetime. This was BY FAR my worst experience in my 25 years of driving. Do not expect these people to keep their word. Even when you try they will literally get aggresive towards you like youre asking for more than what they agreed to. It was ridiculous. Do NOT buy a car from this place.

Their service department is excellent mark and louden did a fantastic job on my car it was a complete motor charge thank you

I was looking at a 2014 used Mercedes and on the website it said that their was a back up camera on the car. I drove 3.5 hours to purchase the car and when I got there found out there was not a back up camera. The sales person, Kevin was incredibly rude and said that autotrader puts up the description they want and the dealership cannot control it. I pulled up the description on their website, which was exactly the same description on auto trader, and he responded by saying their are errors on the website. Needless to say if they are falsely advertising this, what else is a false advertisement. Dont recommend going here unless you want terrible service and to get ripped off.

Smooth as butter. No hassle, no pressure, no BS. They honored the online trade-in price they gave and they sold us the car we wanted at the advertised internet price. No funny business and nothing but professionalism stem to stern. Thanks, Jason for the good experience!

Just bought a vehicle from them very pleased with the staff chase was the name of the salesman we dealt with very very nice guy and didnt pressure us whatsoever will return to deal with him and the dealership again next time

WHO CAN YOU TRUST?:Something often discussed among typical households when considering the purchase of a vehicle....I have bought my last 3 vehicles from here. They have competitive prices on all their quality vehicles and the service department does excellent work. All good things to look at when buying a vehicle.Though it helps, I don’t feel that’s their niche, what makes them unique, or what separates them from the bunch. It”a believe it’s their dedication and ability to consistently follow thru and go that extra mile for their clients/customers. They show their customers true genuine value through action well after you sign the paperwork.Robert is the man to talk to, he is a stand up, put yourself in those shoes kinda guy. Assertive, polite, professional and direct.When it comes to business, vendors and his customers. I can honestly say after spending an entire morning in his office bringing some resolve to a 13 month old saga simply because we are his customer gives a whole new meaning to the term “customer service.”They put real truth to that forgotten business cliche that “the customer is always right.” When it comes to cars and business, Ron Marhofer has the cars and they definitely know their business .Ron Marhofer, they choose the customer.

With not many cars to chose from, I gave Brad two cars that I would buy. There were none available. We left the dealership and in less than 2 hours I had my new 2022 Tucson!

Earl and Tim did the impossible on the spur of the moment! I had some time on a Saturday afternoon, that is rare. I went in with questions and came out with the coolest car on the planet. THREE DOOR MAFIA, Velosters Rules! Thank you, Ron Marhofer of Green! My greyhounds will be riding in style again!

The best selection of new and used cars Iv seen. No pressure salesman dont work on commission.

Ted Aoyama in Service is absolutely AMAZING! He even made sure we had a loaner while our Tucson was being repaired. Went above and beyond for us when the Car Rental Agency had no cars! Diagnosis was spot on and repairs were completed super fast. I live 35 min. away and I will only have my Hundais serviced there. They are truly the best. Ted, please accept our gratitude and thanks for being the best! #1 Hyundai Dealership in OH for Sales and Service :)

I have been a customer since 2007. Any problems always get resolved.Very happy with this dealership.

Very helpful courteous staff. Very nice place

This was the SMOOTHEST, least stressful car purchase Ive ever made. They go above and beyond with their friendly staff. Thank you to my salesman, Brad, for his help getting the vehicle that was the right fit for me. No pressure salesmanship!! Highly recommend!

This was the best car buying experience I have ever had! Earl Witherspoon was so informative and helpful. Along with Josh in finance. Both are top notch! If you want an easy no obligation dealership, this is your place. They were very upfront and honest the entire time and didnt pressure you into anything you didnt agree to.

The staff was all Welcoming!Highly Recommend Ron Marhofer of Green!One of the best car buying experience I have ever had.

We went to the dealership to look at the Hyundai Tucson. We have purchased 3 other Hyundai vehicles from Marhofer and like their no pressure, honest sales approach. Our salesman, Mike answered all of our questions and let us take a Tucson out for a test drive. Although we originally had no plans to purchase a car that day, we ended up buying a 2021 Tucson. Mike, his boss, and the finance dept. all worked with us to make the purchase possible without applying unwanted pressure and gave us a more than fair amount for our trade-in. We remain satisfied & loyal customers.

Mike Bell made this experience so easy and quick. Patiently listened, answered 5 million questions, and got me in the perfect car.Strongly recommend Mike and his guru financial guy next time you need to buy a car!!!

I went in for a recall. I was greeted very quickly and courteously. I had arranged for a rental car for the day. The technician told me the recall work would be quicker than all the paperwork for a rental, perhaps I should just wait. I did and the work was completed with 40 minutes and I was on my way!

Wonderful sales team! Everyone was very friendly. Mark O. was outstanding!

I can’t say enough good things about the positive experience we had here. Eric S. was absolutely wonderful, and we will recommend working with him and this dealership and anyone and everyone. We didn’t once feel pressured into making a decision, and he was so helpful with the process. I’ve never seen a cleaner, more detailed used car come off of a dealership lot. They were transparent, honest and Eric didn’t waste any time and went out of his way to help us end up with exactly what we were looking for. Beyond happy with the purchase and the experience. We will be returning for any future purchases!

If you are going to buy a car here, the sales department is great. The service department not so much. Ive had to deal with the service department 3 times now and everytime someone is suppose to give me a call back and never has. I keep calling and no one will answer. Worst customer service!!

DEALER RAN MY CREDIT ON A CAR THAT WAS SOLD!!My husband found a car that we liked In our budget. He called and spoke to a sales associate who said the car was still available and I needed to fill out their credit app to run my credit. I did that, sent the verification to the sales associate via text and then was told, AFTER my credit had been ran, that “they just found out the car is being delivered to Pennsylvania tomorrow”. This is something you should know BEFORE you have someone run their credit. Now I will have to dispute this, for their negligence.

BAIT AND SWITCH. My fiancé saw a 2011 Hyundai Santa Fe for $7600.00 here so he scheduled an appointment at 5:00PM today to test drive it. We got there, test drove it and we started doing the paperwork to purchase. I was about to write the check when another guy comes over to tell us that the price was incorrect. Instead of $7,600 they said it was actually supposed to be $10,500. I was obviously very upset. We were lured there under false pretenses and false advertising. I asked the guy to honor the price but he refused and said that mistakes happen. We asked if he could double check to make sure they wont honor it. He said he would see what he could do. He came back with an offer of $8990 but we declined.

I would like to thank my sales team John K. (sales) and Tim (finance) for making it easy to come in and transition from one lease to the next. I was able test drive 2 vehicles, picking the one best for me with John providing expert knowledge of both. When going through the paperwork any questions I had were answered by Tim with patience and understanding.These two gentlemen were knowledgeable and courteous and I couldnt be more pleased!! My experience with the Ron Marhofer Hyundai of Green family was one of the most relaxing and personable experiences I have had to date!Thank you!!

Met Mike Bell at the dealership after inquiring about a specific vehicle advertised online. Mike assured us via phone he would be able to assist us with that specific vehicle, and had even one more, very much alike to view that he would also have ready for us to take a look at when we arrive.Upon arriving and speaking for a few minutes about the two vehicles, Mike explained he would be right back with the keys for our test drive. No less than twenty plus minutes later, left sitting alone- never checked on by anyone- never updated as to what was happening- M.I.A Mike returned only to inform us that the vehicle was found in the service department, un-driveable. Un-driveable due to no battery, two non functional window switches, and tire issues.In short, blaming a lack of communication on the service department as far as the vehicle whereabouts.My wife then explained to Mike that she had emailed BOTH of the stock numbers of the vehicles we were interested in to him so that they would be ready due to our limited time availability. Mike then left to get the keys to the other vehicle, this time limiting our wait for a set of keys to a known vehicle to a mere fifteen minutes.The vehicle was brought up eventually- after doing a quick walk around we did actually get to test drive a vehicle that day.I had asked a few questions of Mike that he had said he would work on while we were out. There was some obvious new brake work done on the rear brakes, and I noticed the front pads were VERY low? Also some marring that should be buffed out on the right rear that he agreed would come right out on detail. Upon returning we spoke with Mike again, informing him that we would be purchasing the vehicle.We secured our own financing through our credit union prior to even beginning to search for a vehicle, so there was no need for any type of in house financing what so ever. Mike informed us that there was a recall on the vehicle, and that he would get it over across the street before the detailing, before we made pickup the following day. Never happened.Apparently, the fax machine doesnt work, or, the staff doesnt know how it works. Mike had the credit union email all of the info to him AGAIN, because the fax doesnt work, and hasnt forever. You guys should probably look into that, too, by the way.After we did actually pick up the vehicle and get it home, it is what we wanted ultimately. However, I am attaching some pictures for whoever may be interested in the level of professionalism involved throughout this entire process. The two filters pictured- Cabin Air, and Engine Air both took a total of ten minutes to change in my driveway with the $21.+ replacements from Rock Auto. Nice job Servicing the vehicle fellas.My wife made her own appointment for the recall without any issue, and it was gladly taken care of directly across the street from Marhofer the following Monday .As far as the Detailing goes....nothing more than a car-wash and vacuum here folks. Truly. Sad. Not even a quik-detail spray wax job was done. Vehicle was never waxed-buffed, mats were never even installed, they were still thrown in the back cargo area. Carpet was NOT cleaned beyond vacuuming. I spent about twenty minutes on each wheel to remove the built up brake dust that did come right off with a stiff nylon brush that is normally used.All around, this was a poor experience from Marhofer, and this was NOT our first vehicle from one of their dealerships.*** UPDATE*** We were contacted with offers to make the situations right by the dealership, with the understanding that once they followed thru on their agreed upon actions we would then report via this edited review. Three + months now have gone by, and we have yet to see all of their own agreed upon items taken care of. More of the same that lead to the initial review Im afraid. Buyer beware. There are far more truly professional local dealerships to take your business, and hard earned money to.

I drive a few extra miles to take my vehicle for service because I am impressed with how fast and friendly the service is at this facility!

I had an excellent buying experience at Ron Marhofer Hyundai of Green. Earl Witherspoon, the Sales Consultant that I had set an appointment with, came into the dealership on his scheduled day off to meet with me which speaks volumes to his dedication to providing great customer service. Right away Earl made me feel comfortable and answered all of the questions that I had and provided me with the necessary info that I needed to make an informed decision about the SUV I wanted to purchase. I was pleasantly surprised that I was able to complete the deal in one day (and not multiple days like some dealerships) and take delivery of my car within a few hours!Thanks to Earl and Tim H., the Finance Manager, who provided me with an excellent financing plan. I highly recommend Ron Marhofer Hyundai of Green, it was a pleasure to work with the team there!

Ask for sales associate Earl Witherspoon....Appreciate his professional courtesy and genuine attitude.....He was willing to satisfy our every question.....We could not be more thrilled with our purchase.Every facet of our purchase was straight forward without surprises.Thanks much Earl!

I highly recommend this dealership for ALL your vehicle needs. The staff is always friendly and very helpful. Even in these tough times we are living in, they seem to keep a positive attitude and their humor...every little thing goes a long way. If you are looking to lease or purchase a Hyundai, do so at this dealership! You wont be disappointed.

I had a great experience with Mike Bell and Tim today! I was in and out with my new car in 2.5 hours. They were patient, got the best deal they possibly could for me, and kept me on budget. I will always be a Ron Marhofer customer and this experience further solidified that. It was by far the best new car experience I’ve had. Thanks guys!

I recently purchased a new vehicle and had the best salesman and experience during my visit. My salesman Josh Lovejoy made me feel like I was apart of the Marhofer Family! He was very helpful, understanding, and caring. It was a long process but he and Rick Jenkins made sure everything was taken care! I even had cake while I waited lol. I definitely will be referring friends and family! Go visit this location you will not be disappointed!

Bought my Genesis from Mark and he went above and beyond throughout the whole process. I highly recommend Mark and this Hyundai/Genesis dealership.

My oldest child just bought their first vehicle and James was so friendly and helpful in ensuring the experience was a positive one! Very appreciative to you!!

Very friendly staff that answered all my questions. Service was completed on the time they quoted me. Nice waiting area.

This service department is extremely thorough and makes the time waiting a pleasant experience. Hands your car back as clean as it was when you got there and usually runs it through the carwash too.

I worked with brad to set up lease he was very nice and didnt seem to be in a rush would highly recommended coming here

Mark and Rick made the process of getting a new car very easy. First place I’ll recommend to a family/friend who needs a new ride. The place was clean and followed Covid protocols so you will feel safe there. I look forward to coming back for the next car I need!

I would like to thank Kevin Green, Ted in Finance, and the entire Ron Marhofer family. Thank God we got a bait and switch up the road! We called Marhofer and Kevin answered the phone. He was knowledgeable and courteous both on the phone and in person. He guided us through their no hassel process and as a salaried employee all he cared about was getting us in the right car- the sticker price is the price!Kevin offered us the 172 point inspection and the car fax for both of the cars we were there for up front and was willing to answer any questions. He stepped away at the appropriate times to let us make the big decisions.Ted was great in Finance. We paid cash but he came over and introduced himself, got our kids drinks and complimentary Hot Wheels cars and made us extremely comfortable with our purchase.I have had so many bad car purchases. I would not hesitate to send my family to Ron Marhofer. Thanks again!

I have been very happy with that work they have done. I will be happy to give 5 stars once my engine is fixed. I understand that it is a process.

We went to Marhoffer in October and purchased, outright, a 2015 Ford Escape. within 4 weeks, the coolant started leaking and the check engine light was on. When i called Marhoffer, as we had driven the car less then 100 miles in that time, they told me to bring it in to be looked at. They said it was apparently a small leak on the coolant line and they would fix it, but we had to cover half the cost. We fixed had the coolant line fixed (NOT by Marhoffer because i received a quote LOWER then their service department) and this past week had to replace the ENTIRE engine because the coolant was leaking into one of the cylinders and had been longer then we even had the vehicle. Marhoffer sold us a lemon. And wouldn’t do a thing to make anything right. we paid more on the car then was listed online, we took that even though their advertising was incorrect because we loved the vehicle. do not trust Marhoffer. i will never be returning there again for anything.

We stopped up to inquire on purchasing a 2020 Santa Fe. We were able to look at the car and it had what we were looking for. Josh, our sales rep, did his job and ran the numbers laying out our options. He was pleasant to work with the whole process. After looking over the numbers presented, I placed a counter offer as most would do when negotiating a car. Josh took the offer to Rob, sales manager, who proceeded to waltz over and inform us the prices on the car is the best hes got and has no idea where our offer came from. We talked and he stated he could come down from $32,xxx to $29,500. Through a little more talking he came to $29,000 and walked away to run the numbers. After roughly 30 minutes he returned, laid out the paper, stated he would only do $30,000, not $29,000 or $29,500 because hes taking a huge loss.Overall Josh was a great salesman and personable to work with. Rob was very rude from the beginning and was not willing to work in order to make a sale. I have been to many dealerships, my father was a car salesman who was with us at Ron Marhofer to help deal. All cars are negotiable which is why they mark them up in the first place. I will be taking my business elsewhere as I am not willing to work with Rob.

Got me a new car here. Thank you for making it easy and not trying to pressure me at all. I was dreading car shopping and they made it exciting and easy.

Josh was very helpful/personable and was great to work with. The finance guy was also very straight forward, helpful and funny. I will be looking at this place first next time for a new vehicle.

Always a pleasure doing business with this dealership. Wonderful service.

Got a good deal on a Chevy bolt from Josh. Experience was exceptional.

Bought a great used car.

I reached out to Ron Marhofer of Green from a listing on Car Guru. Josh and I communicated over several days on his days off. He connected me with his Sales Manager who then connected us to Earl. I could not give a higher review of the entire team. Earl was our Sales Consultant and I would send anyone I know to him. The entire team was kind and low pressure. Our daughter bought her first car and it was definitely a positive experience for all of us. Thanks, Earl!!

Customer service is superb!! Pleasantly surprised at the selection of vehicles. Hyundai has stepped up the features offered in their cars.

Great friendly staff.... Highly recommend!!!

We bought a van there about a month and a half ago with the agreement they would fix the passenger window and link arms.They fixed the window and said the control arm just had grease on them and cleaned it. A week later the motor in the driver side window broke, so we brought it back for them to fix. A week later the check engine light came on. We made an appointment and the day we took it up there the front strut started making noise. After diagnoseing the van they said the strut was causing the noise and the bank one Catalytic converter was causing the check engine light. The strut replacement would cost $400 and the catalytic converter would cost $1000. At this point weve had the van for less than two weeks and couldnt pass e-check to get plates and registration done. They reluctantly said they would cover the cost of the converter but we had to pay for the strut. We picked up the van for the service paper to say a the flange and gasket were replaced instead of the converter. We drove the van for two days and once again the check engine light came back on. We scheduled another appointment for technician Chase to tell us the other technician, Hank(service manager), put the wrong part in. In reality Hank lied to us saying he replaced it when he didnt to save the dealership money. it back they replaced like they said they did the first time. We got the van back after they actually replaced the catalytic converter. The van was now noticeably louder. Hank told us it was not their fault and they wouldnt do anything about it. A few days later the check engine light is on again but now for a different issue... We are extremely disappointed in our car buying experience and we would never recommend anyone getting service or purchasing a vehicle from Ron marhofer Hyundai, or frankly any ron marhofer when they allow such behavior.. Buyer beware! Did not expect to have such trouble with a $9000 dollar car or be lied to by a trusted dealer.

This was the very best dealership experience my wife and I ever had. Super nice people to deal with, upfront and honest, NO games or high pressure sales, handed us the keys to drive ourselves as long as we wanted with NO salesman in the back seat. We drove over an hour to come to this dealership only with the intentions of looking and considering our options, never expecting to buy a vehicle at the first placed we looked. The experience was just enjoyable and we feel we made a wonderful choice purchasing our new 2021 Palisade fromRon Marhofer of Green. Our salesman was George, ask for him.Overall WE totally recommend this dealership 100%.The Alexanders

Excellent Customer Service And Sales!!! Love Our New 2020 Santa Fe Limited!!!! Would Highly Recommend Ron Marhofer Hyundai Of Green To Family And Friends!!! Thanks

Salesman was very nice comfortable to be with NO high pressure, answered all questions very attentive and followed up. Thanks brad look forwars to working with you in future. Art boltz

This place surpassed our expectations. The staff was warm and welcoming! They even let our puppy come with us to browse their selection. We felt heard and understood instead of being ‘pushed’ around. So grateful the car we liked was sold with these guys. Can’t recommend them enough!

Scheduling service was very easy. The receptionist was polite, knowledgeable, and asked intelligent questions to describe the issue I was experiencing with my car. On the day of service the staff was prompt, courteous, and seemed genuinely interested in my concerns about my vehicle. Pricing was over the top, as expected from a dealership but the level of service I was shown exceeds any dealership I have dealt with previously.

Couldnt fix my problems with my brand new Genesis have to drive another 38 miles back again. No car wash opened. Stay away from this dealer. They like to sell them but sure dont like to service them.

Just made the purchase of my first car with Josh at Hyundai of Green! I was feeling stressed and overwhelmed by the car shopping/buying process. Josh made the process as easy as possible right out of the gate! He even helped me turn in a lease at a different dealership as well as retrieve items I had left behind in the vehicle after turning it in. He truly went above and beyond! Josh, Kevin, and Tim were great! I’d recommend them and Hyundai of Green to anyone shopping for a new car!

Very well satisfied .

My wife and I recently purchased a car for our daughter at Ron Marhofer Hyundai. It was used and from another manufacturer. The price was very competitive. With todays resources its pretty easy to figure out. The car was super clean. Stress free car buying experience with salaried sales consultants. Ali Engelman was awesome!!!! The dealership is lucky to have her. Answered every question. We never felt rushed. Professional. Thorough. Overall a great experience. Highly recommended. Thanks again Ali!

Great experience!! No pressure!! Connie and the rest of the sales team made it a very low pressure experience. Thank you Ron Marhofer Hyundai

Terrible service. Danielle in sales was not professional at all - was more interested in his cell phone than selling a car.After waiting half an hour for them to review our trade in, another guy came up to us and said he was going to start the review and proceeded to argue with us over how much we needed to put down on a car. At that point we walked out.Total waste of time. Its a real shame, because we really liked the car.

Decent prices. Like all these places, shady car lot with shady ppl.

Great dealership. Great people. Enjoyed doing business with them.

Bought this beauty there and my salesman Jason was top notch thanks for your time and attention to detail you guys are great.

I was very disappointed with this dealership after strongly encouraging my nephew to purchase a vehicle from them which he bought a 2019 Santa Fe which is a beautiful vehicle. Although they didnt tell him until after the purchase that it only had one key and they wanted $300 for a extra one. Definitely not right.

It was fun talking to the sales consultant (Kevin ward) he was very helpfull and answered all my question and very helpful .

I bought my Hyundai Elantra at Marhofer several years ago. Its got 92,000 miles on it now. Marhofer has been a trustworthy dealership. The service staff there. is competent and courteous.

After driving hand-me-downs for years, I finally bought my first car a few days ago and couldnt be happier with my decision to go with Ron Marhofer Hyundai of Green. I worked with Rob Rose and he was extremely helpful and understanding of my hesitation on pulling the trigger on my first ever vehicle purchase. I never felt pressured and all the staff were really down to earth and easy to deal with. These guys quite literally have the best deals for miles and their customer care is great. They understood that I was making a longer trip and provided me with all the answers and pictures I wanted even before I arrived. After looking at the vehicle I had thought I wanted, I found another similar, but overall better version so I upgraded for yet again a great deal. Whether youre close or far, I definitely recommend this dealership!

Had a great experience! Worked with Kevin Ward who was fantastic as were the others who helped with the sale. They did everything honestly and upfront to make a seamless transaction even with the added work as I was trading in 2 vehicles. I highly recommend this dealership and I will definitely be buying from them again when the time comes!

Brad was a great guy! Fair honest. Enjoyable car buying experience.

They went way out of there way to answer my question and show diffrent cars to choose from never pressured me and answered all the questions i had sad to say it was me that couldnt swing a car right now but in the future i will go to Marhofer of Green for my next purchase!! Jeff S Akron ohio

Great place to buy a car. This is our second Hyundai, we went with the Santa Fe and very pleased. Mike Bell is a awesome salesman to deal with . I always recommend this store and Mike to people. My grandson purchased his first car here as well and was very impressed

I had such an amazing experience buying a car from this location! KEVIN WARD is who helped us out, he was so easy going and understood what I wanted within my price range! This was the first place we stopped to look at cars, so we did want to look at a few other places! After checking out a couple other lots, we throw our hands up and went running back to Ron Marhofer Hyundai! Thank you KEVIN for great conversation & helping me get my new car!!!