Nick was personable, and sincerely interested in my needs as a buyer. I felt as though he was working for me. He knew what I wanted to find in a new car and worked with all the other employees at the dealership to make the deal happen!

Danny Bernier is someone this dealership should be proud of. Answered every question, was attentive, great personality, and most importantly, an honest good person. I appreciate his efforts and willingness to make sure that we were informed with EVERYTHING. No hidden fees or added packages that we were not already aware of. Thanks for your hard work and commitment to making sure our experience was perfect. Hes our go to guy. Thanks again!!

The service department is awesome!! Called John (my service guy for the van) and he came to the store because my van wouldn’t start. Told me I needed a new battery. Got a new battery at the end of the work day and was treated so kindly!! LOVE THE SERVICE AND THE PEOPLE!!! Thanks again for all your help!!

Burke is the man!! He showed me all the features of the car.. Im not too hi-tech savvy and he showed me how to work everything! Was very patient with me even ended up taking 2 test drives to make sure it was what i wanted! Totally worth the hour plus drive.. everybody there was super nice and easy to deal with!!

Jeff was very helpful with my purchase. He was knowledgeable about the vehicle and showed me many of the features. He even had a small imperfection removed to make the car basically look brand new. It was a great experience and I am sure I will be back. It was my first purchase from Jeff but maybe not the last.

I felt like I was making a purchase! My experience in the past has been that the dealer was doing me favor selling me a car.Nick and the others could not of been nicer or more helpful. I was very impressed.

I had been communicating with Angie for over a year. She could have easily brought me in “just to sell a car”, but she was honest, open and helpful. She is a true asset to your organization and you are lucky to have her. You have earned a lifetime customer.

Burke takes all the stress out of switching vehicles. He was even kind enough to help my wife with her car and install my car seat for my daughter. I would not buy from anywhere or anyone else!!

I recently bought a 2018 CRV. I usually dread car shopping but, not this time. Our sales consultant was Chris Josephites. Chris made this a very positive experience. He was knowledgeable, friendly and attentive. He answered all our questions and even went beyond that, explaining to us things we needed to know. He was very helpful and courteous. Chris was top notch in customer service. Chris is a great asset to Serra Honda!! Next time I step into Serra Honda, I will be asking for Chris:)

John is always friendly and helpful. He is the reason my husband and I continue doing business with Serra Honda.

Jeff is great to work with! We met Jeff when we purchased a new vehicle in 2020. When we suddenly needed to purchase another vehicle in 2021 we contacted Jeff immediately. Jeff responded quickly and got busy looking for the vehicle we wanted. He is easy to work with, he listens and understands us and our needs. He found the vehicle we wanted and he was so kind throughout the whole process. We would definitely choose to work with Jeff Miele again!

My salesman, John, was a rock star! From initial contact, to driving off the lot with my new vehicle 18 hrs later, my experience with John & the people at Serra was professional, quick & fun! By far, my best experience purchasing a vehicle, thanks to John & the team at Serra Honda! Thank you!

Terri Vandiver in the Service Department is just awesome! She was very detail oriented and went out of her way to search for better coupon deals for me. Definitely love Serra Honda!

I had to get my car serviced because my air conditioning wasnt working. Beja was the one who communicated with me on the work being done on my car. He was super help and communicated issues in a timely and professional manner, which I really appreciate given my bad experiences at other dealerships. He also provided accurate timing on how long the repair would take since I waited at Serra Honda. Again, all things I appreciate. He also didnt mind that I asked multiple questions about the issues. I would recommend working with Beja!

He was very knowledgeable, and very accommodating, went out of his way to explain the different plans that Serra provided. I Was very impressed with his style not too pushy but willing to help when I have any questions

This was a great experience for me.Nick Nader was so helpful, informative, patient. I felt no pressure from him whatsoever. I am not tech savvy and he explained everything to me. He reassured me that if I have any questions or concerns he w/ be there for me and he was.Thank you Nick ~

Well Terri was the one that help me my car . Very professional and honest . I would say that she and the whole staff is why I drive outta my way to go there . For there are closer dealerships in the 44320 area . Terri had to give bad news about my car . My repairs were over a thousand dollars . But with her tone, cadence, and professionalism. I was able to take it all in . She also got me a loaner to drive . I felt that it was an honest deal and was best to take care of it all at once . I even talk to the Manager. Who was also great . Well they seem to be honest and able to do a great job . They earn my business.

Beau was a great person. Helped me find a car quickly and one suited for me. Very friendly and personable. Would recommend him to anyone!

John Livigni was excellent to work with! He made the entire buying process super easy. I would highly recommend to anyone!

I took my car in to check the sensors on the outside of my vehicle (which they fixed right then and there), also for my tires loosing air constantly. They wrote me up an estimate on changing out the sensors for the PSI units and said it’s not dire to change out now. Sent me on my way at no cost. They did an inspection, topped fluids and gave me a car wash. Definitely will be back.

They took me in first thing this morning ahead of my scheduled appointment. The service representative fully briefed me on the service to be performed including an accurate estimated cost. She also gave me a business card, briefed me on video updates for inspection and service and made sure I was comfortable. The video inspection report was thorough and informative. Servicing was performed in less time than anticipated. It was a very good experience with no surprises.

John was great to work with. Straight forward and honest. Thank you for getting me what I was looking for.

Ive now had three wonderful experiences with Serra, the last two being with Beau Lindeman. All three vehicle transactions were executed quickly via email/phone, with nothing more to do than come in and sign, and the lack of hassle was truly refreshing. The price, service, and advice have all been great, even the personal call to check on me after a minor accident I was in. Ill be a customer for years to come, and I highly recommend the Serra family!

I recently bought a 2021 Honda CRV at Serra Honda. Glenn Schiller was my salesman. I felt like I was dealing with a friend. He was helpful, very knowledgeable, attentive and made the process of buying a new car a seamless transaction. I would definitely recommend him to anyone that wants a great vehicle buying experience.Glenn is a joy!

Burke was my salesman, he is very nice and personable. He answered all my questions and explained all the details about the car. He even got me a great deal on my car, highly recommend him to anyone!

This was my first time at Serra Honda. I was here for service and was thankful that on the phone, I was informed the work would take a few hours so I knew what to expect. I couldn’t be happier with Terri. Both her willingness to help and answer my questions every step of the way were greatly appreciated. I loved that she suggested and pointed out the bench outside where I could wait so I could enjoy the weather. Will be back!

I cannot say enough good things about Serra Honda. This is the second car I have leased and both experiences have been nothing short of outstanding!!! I went in and Taylor Wagnon helped me out. Made me feel very comfortable felt like I was talking to a friend not a salesperson. All of my questions answered totally so I understood everything he is a true asset to Serra Honda. He had me handled in a very reasonable time and even helped me transfer things from one car to the new car. Thanks for everything Taylor!!! And also I would like to give a compliment to Serra president Tom Flory outstanding business man never got to meet him in person hopefully one day I will get the chance. Watching him on commercials and from what I have been told he is business man that everyone should want to model themselves after. He makes me want to be a better customer relationship person in my business. Everyone I dealt with when I got my car I ask them how it was working for him and everyone of them said he is one of the nicest people they ever met and great to work for. As long as he is head of the company I am a lifelong Serra Honda customer. Thank you Mr. Flory your company is Awesome!!!! David Walters

Burke was friendly and easy to work with! He used our time efficiently and was knowledgeable about the Honda pilot that we purchased. I would definitely recommend Burke for anyone that’s looking for a friendly, easy-going sales person with lots of knowledge.We would be happy to work with him again on another purchase.

This was my first time at Serra Honda. I was here for service and was thankful that on the phone, I was informed the work would take a few hours so I knew what to expect. I couldn’t be happier with Terri. Both her willingness to help and answer my questions every step of the way were greatly appreciated. I loved that she suggested and pointed out the bench outside where I could wait so I could enjoy the weather. Will be back!

Ive been so satisfied with the great products as well as great help at Serra Honda that Ive been shopping there for my cars fro longer than ten years now. If you visit Serra Honda, ask for Burke Davis and tell them I recommended him.

Just had my oil changed in my Mercury, Catherine was really nice and friendly service advisor! Tech performed the oil change in a pretty quick manner, and everything went smoothly! Would highly recommend taking your car in for an oil change here!

It was a wonderful experience and I will always buy a car from Serra. Beja was exceptionally helpful and knowledgeable.

I give this Akron dealership especially salesman Glenn 5 stars. They were extremely professional and beyond helpful! I recommend this dealership to anyone looking to purchase a Honda !

Danny Bernier was a pleasure to work with. Very knowledgeable and helpful. He truly made the experience GREAT!

Very good no pressure and thoroughly informative. Easy fair process

*First Car Experience* Yesterday my son purchased his first car from this dealership. From the greeting by Andy to working with John the salesman to execute the sale. John made a long process short and sweet! If you’re looking for a dealership that prides itself on customer service and has the best Honda in NW/NE Ohio stop by here!

Overall it was super and very professional, no high pressure sales. I tell everyone about my great experience, everything was so smooth and it really took the stress out of buying a car, and we had to buy two that day. Again, thank you for everything.

It was great. John Livigni was very personable, but not pushy at all. Since this was my first time buying a car, it was nice to not be pressured into the deal. I felt like he was down to earth and wasnt trying to scam me over this car. He also worked around my mothers and my schedule which was not easy. Overall, he did an amazing job and I would 1000% buy from Honda again and recommend Serra Honda to others.

I always have a positive experience at Serra Honda Service. Part of the reason for that is Terri Vandiver, Service Rep. She is efficient and cordial. I highly recommended asking for her when you need repairs or maintenance.

5/5 stars for Serra Honda. Burke was my salesman. He was great and was very easy to reach throughout the purchase process. He made things smooth, was never once pushy, provided me with all information I requested with rapid response times. I Was expecting the official day of purchase to be a headache, as it has been in the past at other dealerships, I was shocked with how painless the process was and before I knew it I was behind the wheel and on the road. Burke and all the employees I encountered throughout my experience at Serra were wonderful.

My experience purchasing a pilot from John was fantastic. I’ve have purchased 2 vehicles from him and it’s been great each time. Thanks again John!

This was one of the worst car dealership experiences that I have had. The saleswomen claimed that this dealership does not budge on pricing. She didn’t bother to ask my name, contact info, if I had a trade-in etc. I was definitely not treated like a value customer. Didn’t even bother to ask if I wanted to test drive. The vibe in this dealership was not welcoming at all. Many employees standing around who didn’t even bother to greet me upon entering. This is my 3rd Honda, and I am a serious buyer. However, with this service, I will take my business elsewhere.

Had to take my 2019 civic in for a recall on the fuel pump. The whole team at Serra Honda made it painless. Terri helped with checking me in and was super attentive during the entire process. Would highly recommend if you need service for your Honda.

Danny was great and easy to work! Very easy and stress free buying experience!

Customer service was amazing! Great environment and fast service as well. All the employees are awesome

Scheduled an appointment for a B 1 6 service. It would take about 2 hrs. They gave me a loaner car and completed my service under time. They gave me options on other things they found on my C rv. Washed and ready under 2hrs.

Went in for oil change and tire rotation. Waiting room comfortable with coffee,tea, hot chocolate. Did the work in reasonable time, washed the car and I was home in an hour.

Taylor Wagnon was great to work with! Super friendly and knowledgeable. We now have 2 CRV owners in the family...he sold to me and our daughter!

I want to commend Terri Vandiver at Serra Honda in Green! Terri is a great Service Adviser....very knowledgeable and always makes sure my car is serviced properly and goes above and beyond for customer service! I would highly recommend Terri and the Serra Honda team!

I would whole heartily like to recommend Beau Lindeman and Serra Honda. This is the second vehicle I have purchased from Beau. Both purchases were a very pleasant experience.CHUCKWadsworth.

Overall my experience was great! They made everything easy and effortless. Would highly recommend to anyone and will purchase from them again.

Great sales person. Not pushy and very friendly. Also didn’t beat around the bush and was straight forward with me.

Oil change and Tire rotation went very smoothly and timely..even with the addition of a rear differential fluid change and a car wash. The video of the technician ( Stephen John ) doing his inspection was impressive as well as the option to pay for the service immediately on my phone. Catherine was fantastic and even cleaned the inside of the windshield for me. We love our 2020 Passport Elite and will continue to do business with Serra. Great service! Will be recommending your services for sure.

I always like taking my car to Serra. They are quick, they work with your schedule, and they communicate efficiently. Terri was my advisor and she was great to work with!

I purchased my 2021 Honda CRV in March 2021. I advised them of my phone number and it was on my check used to pay for the car. They continue to call my deceased husbands phone. Without someone to pick you up you need the dealership help to have the car delivered. The sales manager told me everyone rates them high so he dismissed my concern when no one showed up to deliver my paid for SUV. I have not had a good experience yet with my car as it keeps having issues. I was told to get an Apple certified cord as that is why I was not able to connect to Apple CarPlay and they updated the software that cause the system to make loud sounds for 10 miles of a vacation. Today the service advisor told me to keep stopping and starting the car over again if I am having problems. What?????????? I was told that you have to bring your car in each time they have an update that cannot be loaded by wireless in your home. What????????? I still have concerns because they had dismissed all my concerns. This is my third CRV keeping each for 7 years or more and never had to take the SUV in for any repairs or warranty concerns. Same experience with the two Honda Civics we owned and the 2019 Honda Odyssey. I either have a lemon or Honda is slipping. No one cares at Serra if I am satisfied. I was told today get an extended warranty and keep bringing it in for repairs. What??????????

Beau Lindeman of Serra Honda has provided me and my family with an exceptional sales experience, and exemplifies what buying a new car experience should be.

John Livigni is great to work with!!! He is very professional, patient and doesnt pressure you. I have recommended John to many friends and family members. I love my CR-V!!!! Thanks John!!!!

My experience at Serra Honda can be be described as nothing less than awesome! My salesman Taylor Wagnon was fantastic. He handled my needs very quickly and answered all my questions and concerns so that I understood everything. Dealing with Taylor Wagnon was like I was talking to a life long friend not a car salesman. Once all of the paperwork was done he helped me transfer everything from my old car to the new car and that was after they were closed and he could have been on his way home. Taylor is a true asset to the Serra Honda family. Thanks again Taylor for all your help. Take my word stop in and see Taylor!!!

We purchased a Honda Civic for our Son and Angie was AMAZING to work with! Angie is very knowledgable, fast and no B.S. Id highly recommend working with her. Thanks again!

Service is friendly, they always tell me what repairs need to be done before they work on my car. I love the videos they send of the services and the work they do. I approve what work I want done and decline what I dont want. I have been buying cars from Serra Honda since I moved to Ohio, 10 years ago, and will continue to do business with them. Cars and service are amazing and their staff the best!!

Beau was awesome. He didn’t play any games. We told him what we wanted and he made it happen

Good people and really helpful with the process.

Highly recommend Serra Honda. Ask for Danny!Knowledgable, patient, and incredibly helpful in purchasing our Honda Pilot!We came to Serra Honda with plans to just look at a Pilot and decide another day. Danny not only pulled the car we had planned to look at but also pulled another that he thought fit what we had told him over the phone. The one that he pulled is the one we ended up buying! And it was less expensive and better (I think!) than the one I initially had found online.

Terri was my service advisor and provided exceptional care and knowledge. She was able to explain everything that was going to happen during my service, answered my questions that another dealership brushed off about a chirping noise that I was hearing, and I felt that she genuinely cared about my experience.

Anyone looking to buy a vehicle of any kind should definitely head on over to see Nick Nader at Serra in Akron. He is a very pleasant, friendly and helpful professional, who walks you through the ‘car buying’ process from A to Z. Thanks so much, Nick!

I HAVE DEALT WITH JOHN LIVIGINI AT SERRA HONDA FOR A FEW OF MY HONDA PURCHASES. JOHN IS ALWAYS VERY PROFESSIONAL, FRIENDLY AND COURTEOUSVERY EASY AND SMOOTH PROCESS GOING THROUGH MY AUTO SALE. HIGHLY RECCOMMEND.

I was very happy with Serra. This was my first purchase. Jon, our sales guy was very nice, honest and made the transaction pleasant. Mike, our finance guy went out of his way to get us the best possible financing rate. I would definitely purchase another car at this dealership

An excellent and easy experience. Ron was knowledgeable, and did not pressure us to buy. Good experience overall. Thanks!

I worked with Beau Lindeman, it was one of the best car buying experiences Ive ever had. Beau is really easy to work with. Very knowledgeable about the products. Nice guy and zero pressure. Super easy transaction in & out in no time at all, he clearly valued my time. Highly recommend!

The staff at Serra Honda was exceptional. They were fast and proficient. Terry was great in handling all of our questions and in working with us to recieve a convenient rental. The staff is very knowledgeable and we are happy with the service we received there! Thank you Serra Honda!

Good staff from sales to financial, they dont seem pushy and offer sound advice to customers.

We’ve bought 2 cars here. It’s always a pain to buy a car, but things went pretty smoothly here. Staff were all friendly and professional. The technicians were quick, polite and knowledgeable.

Catherine is always so helpful and considerate. We love dealing with her. Great experience with her. Thanks

Very friendly staff. Car done on time. Job well done

We loved Danny Bernier. He made buying our car so pain-free. Danny was very informed on every aspect of the car and weve already recommended him to several of our friends who are thinking about getting Hondas. Thanks, Danny!

John was easy to work with, got me the car I wanted. This was a no hassle deal and I would recommend him to anyone.

Terri Vandiver is an awesome service advisor! She’s friendly and knowledgeable and calls me by name when I come in. She keeps me informed on the status of my car and gets me in and out as quickly as possible.

Angie is a very nice salesperson who answered all my questions. She did not talk down to me and gave me space to make my decision. I really enjoyed working with her and feel I was treated well and got a fair deal

Angie is amazing! I have purchased my last two cars from her. Management is also top notch. Shout out to Andy. I highly recommend Serra Honda.

We recently bought our second Honda Odyssey from Serra, after buying the first van from them 10 years ago. Our sales rep, Nick Nader, was very efficient in getting us through the process and getting us on our way. There was a small issue with a miscommunication between our bank and the dealership, but Nick personally stepped in and took extra steps to resolve the issue himself. Thanks, Nick!

Jeff Miele was awesome to work with. Would highly recommend him to friends and co workers looking for a new vehicle.

Brought my daughter’s Accord in for service in preparation for a trip to California. Serra Honda provided excellent service and I was out the door before I knew it.

John Livigni found me exactly what I was looking for. He helped me understand all the controls and was very accommodating. I would definitely work with John again.

Great job it is a lot of fun and I get along with everyone and they are so nice

Terri was great. She went over all the work that was completed on my vehicle. Great experience!!

Love getting my car serviced here! They are ALWAYS so friendly and helpful! Todd was able to find me a coupon to help save money during these difficult times. I also Love that they show you a video inspection of your car. And if they come across anything while youre waiting they immediately bring it to your attention! I wouldnt take my car anywhere else!

I have been leasing cars for 25 yrs and Serra was the best and easiest. My salesman, Beau Lindeman went above and beyond..answered all my 25 emails quickly, called me on his off time even! Met my price and exceeded 3 other dealerships who said they couldnt match price. Found my car in another city, and was ready for pickup in 2 days as promised. Being a woman, its nice when a salesman doesnt try and take advantage of your lack of knowledge. I really appreciated that. Highly, highly recommend!! Worth the drive to Akron

Staff is always friendly and willing to answer any questions. I love leaving with a washed car!!

I had seen a vehicle online at Serra Honda and reached out to see if it was still available. I was transfered to Jeff Miele this is when I knew I was in good hands. Jeff was very helpful and knowledgeable plus he has a great sense of humor. I felt like I was talking to a friend. When looking at a used car I am always skeptical about the exact condition. Especially when driving 2.5 hours to come see it. Jeff gave me the details and it was exactly as described. I could not have been more happy than to have been transfered to Jeff. Best car buying experience ever 10 stars 🌟🌟 🌟 🌟 🌟 🌟 🌟🌟 🌟 🌟 Go see Jeff Miele at Serra Honda you wont be disappointed!!

When I tell you I dread buying a car, I mean it. Beau made my experience wonderful!! No stress. I told him what I wanted and how much I could afford. He had it waiting for me the next day. My family and I will be buying from Beau for now on.

Friendly, thorough, and efficient. Thank you!

Superb customer service! Very pleased with my experience working with Chris Josephites at Serra Honda!

I visited Honda in February for an oil check. When I arrived I wasgreeted by Terri Vandiver. Terri had a smile and was very friendly,she was also very efficient in seeing that my problem was handled.Customer Service is very important to any company and Terri exemplifiesthat by her attitude and willingness to go beyond expectation.

Excellent customer service as usual! John is polite and knowledgeable and found a solution that was within my budget. I never leave feeling like I’ve been taken advantage of. Repairs were performed quickly and I was kept informed throughout the entire process. Keep up the great work! Thanks again!

Always a great experience with Terri in the service dept. Very kind and helpful. Communicates well and helps get things done in an efficient manner.

Jeffs service at Serra Honda was great from start to finish. The only thing that took away from my experience was a delay in the finance department, but Jeff hung out with me the whole time. Would definitely recommend Jeff & Serra Honda to friends or family.

Really enjoyed working with Angie! She makes the car buying experience go smoothly with no pressure! Large selection too! Bought two cars at Serra!

Mika was very informative and friendly. Great customer service.

Catherine Revetta provided me an outstanding service experience. I would recommend Serra Honda to anyone looking for service for their car.

I needed my car serviced quickly and they got me in within 15 mins of calling despite being very busy.