Got a car battery from here, was a quick set up, easy pick up, no problems.
Came in with a weird old metal halide bulb looking for a solution. Clerk (didn’t catch his name) was knowledgeable and provided me with a range of options. Good store!
I rarely give tough reviews, but the clerk i encountered in this store was complacent. He didnt ask me if i had any questions about the halogen bulbs, address concerns or offer me advice. His attitude was- find what you want bring it to the register and give me your payment!! Good thing i dont HAVE to go into this store often.
Excellent experience! I had been trying to weeks to figure out just what battery and charger I needed for an old riding toy. Cordell was very knowledgeable about exactly what we needed, helped us obtain it, then installed it for us! Thank you!
Their battery warranty is nothing but BS.Bought ATV battery and took it back to b checked since it was not holding a charge.since the voltage was below 10 the warrant was void per the store rep.rep said it was by misuse or something on the ATV was draining the batteryHe was sorry but it was company policy and he couldnt give me a replacement even though the battery only was 4 months old.The rep seemed like a honest and nice guy but f this company and their catch 22 warranty.I will spend my money elsewhere.
First time buyer with an online order, pick up at the Fairlawn, OH store.Order process was simple and straight forward, received a call back within minutes of placing order. Battery was not in stock but would be in within one week, no problem no immediate need. The store called me 3 days later that the battery just came in and is ready for pick up. I picked it up on Friday.Great customer service, knowledgeable and courteous! I would purchase again.
Easy pick up to the order placed online. Thank you!
Their knowledge of many types of products is good and their prices are competitive.
Very poor service. My mother and grandfather went in to see about getting a new battery for my grandfather’s phone. The young gentleman that helped them, was very rude to my grandfather. Will never be back and will advise family members and friends to never come here.
Professional and good knowledge of your product.
Good selection of products. Clean store and well thought out displays.Staff was not so good. Had bought a battery on line and opted for curb side delivery. Sat there for five minutes with no reaction on their part.Had to go into the store and my order was not even processed. No apology for their error.Thumbs up for the store; thumbs down on employees.
I would have given a perfect score of 10 but the sales person at the Montrose store did not offer any other assistance when they did not have the bulb that I needed. He was not rude and he was professional. The next day, I called the Macedonia store and the Parma store. Both sales persons were more helpful. They suggested I order online and told me the pick up process. The Macedonia sales person was helpful when I picked up the bulb.
Store Manager Cordell Blackmon was very helpful and advised what a solution would be for my needs. He was out of 1 item and was very surprised that he was able to get it the next day. Would recommend anybody to look him up when visiting
Dont waste your money on a phone screen repair! Came in with a cracked screen and left with a phone that glitches, ghost types, opens and closes apps on its own, attempts emergency calls and disables/locks me out of my phone for 1 to 5 minutes at a time. After re replacing the screen once they tried to blame it on a software issue, Took it to apple they ran diagnostics and said no way it was a software issue and that is was an installation issue. $150 down the drain and my phone is basically useless.
Loved this place. Quick and professional replacing my wife’s iPhone battery!
Very fast service.
They had the item I was looking for and was very helpful in completing the job
Friendly folks in the store. Found product online and ordering was simple. Pricing was good.
I ordered and paid from the store online. When I arrived an hour later, the order was ready and pick up was quick. Wes took care of me (hes helped me in the past) and did his usual cheerful efficient job.
Store manager Cordell Blackmon is very consistent in providing excellent customer service to all his customers!
Glenn was wonderful on the phone and answered my questions which gave me the confidence to take my phone there for repair. JJ actually performed the battery replacement and was very nice.
Ordering was easy; curbside pickup was flawless and cost was very competitive.
Very helpful and informative employees. My second transaction at this store and I wouldn’t hesitate to return again.
Fast and friendly service!
I purchased a 4 pack of 3 v lithium HHD10307 batteries on 5/23/20. Two of the them did not work in the dog collar they were purchased for. When I took then back I was told that they all registered as good and they could do nothing for me. I have bought these batteries for years from your store and never had a problem before so I assumed they would just exchange them for me. Guess not!!! And of all the ridiculous things, I was told that since the package was open I could not return them. OF COURSE IT WAS OPEN! How else would I know they did not work in my dog collars. I buy around 12 -16 of these batteries a year, but I will not buy anymore from your business.
Actually, Ive already recommended them to a friend for any tablet or phone service they might need.
Prices on replacement mower battery couldnt be touched anywhere, including mail order. Availability to pick up same day just put additional icing on the cake
In-stock Order was ready for pick up. Good pricing
This is the best kept secret for any iPhone repairs! I needed to replace the ailing battery in my wifes iPhone 6S. I purchased it off eBay in December at a great price and it was in immaculate condition, but right off I knew the battery was going to be an issue.Obviously I missed the $29 Apple battery replacement program and was going to gear up to make an appointment at the local Genius bar. While browsing for locations, this Batteries Plus Bulbs came up so I checked it out.Best decision ever! I made an appointment for the following morning. I arrived a few minutes early and the gentleman behind the counter greeted me enthusiastically, verified my info and did a quick check of my phone. He told me it would take 30 minutes; 30 minutes later I returned and the phone was ready to go. Because I used the online appointment tool I received a $10 off coupon which made the transaction $29.70 including tax. He told me if there were any issues with battery performance within the first couple of weeks to bring it back and theyll take care of it.I noticed they have an entire menu of phone repair services, from cracked screens to lightning ports, all with clear pricing displayed.Outstanding, outstanding outstanding!! Will recommend this place to everyone I know. A+++
Easy to find and order what I needed. Convenient location.
They know what there doing. Fast service and very friendly. There are a many different items more then just batteries.
I was lucky enough to get the manager, Cordell, who is knowledgeable and efficient. I was out of there with my new battery installed in about 10 minutes.
Employees laughed when, When I told them thier battery failed me twice, and I had to push start my 700 pound motorcycle. Thier reaction Thats it, all it weighs !! Refuse to accept that the battery is failing. And stand behind the 1 year warranty. Bikes electric system is good and charging. The battery is trash. Went a bought a different battery success. Holds a charge. Dont waste your time on these guys..
Very knowledgeable individuals and they’re super friendly as well. Will help you out to get the right product for you whether it is at their store or another.
They did a great job. Very professional and efficient. I was very pleased with the service.
Ordered online. Super easy pick up at the store. Definitely recommend.
Great service. Products are always in stock. Friendly employee. Great place to get batteries and accessories!!
Went in and not one employee greeted me and when I asked a question it was obvious that they didn’t care and wanted to leave, employees are unenthusiastic and have no experience or true training
I went into this store just expecting to grab a battery and be on my way. The rep in the store went above and beyond to help me find the correct battery. He inquired if I was shopping for my business, which I was. The rep then looked in the computer and found out I qualified for a discount! This was completely unexpected, and very much appreciated! I will tell everyone I can to shop with this store and I will definitely be back when I need any batteries!
Excellent service on phone repairs, Very professional
In stock, fast service and helpful sales people. Great place to get a lawn tractor battery.
Great Customer Service. Cordell has great product knowledge and will go out of his way to show you the best products for your personal or business needs!
Batteries Plus in Fairlawn Does not stand by its batteries. Car battery keeps draining and only had it for 2 months. Assistant manager blames it on my car and had it checked out and that’s not the case. I’ve been to the store twice and Won’t swap it out for a new one. I would go elsewhere as they don’t stand by their batteries and make it impossible to replace it.The workers act like they don’t have the authority to make it right and replace the battery.Save yourself the headache.
Great service, the price was fair, and the work was done in the time I was told it would be completed.
I was greeted friendly and asked hope they could help me. I had ordered a battery for my UPS on-line but had forgotten to bring my purchase order. They quickly found the order and received the battery and accepted the old one for recycling. Definitely will purchase from them again.
It was a great experience. Glenn was perfect. I got a new battery in my Galaxy S8+. Thanks.
The website was super easy to schedule the appointment. The service in the shop was top notch. Hopefully I dont break another screen, but if I do I am bringing it to Batteries Plus Bulbs! Thank you for a great experience!
Very very good! ..replaced my damaged glass on Samsung s8+ phone in 2 hours..Quickly back in operation..!
Fast and friendly service. I like that I can order online and pickup and it was very fast.
JJ was extremely helpful, efficient and polite. Speedy service, definitely recommended.
Excellent service! Excellent personnnel! Excellent product!
Quick service had the battery I needed and Wes was very clear about the process and made sure all was completed timely and well.
An absolutely wonderful experience! It was so nice to deal with these guys and not be talked down to like most other places. Awesome!!!
Everyone at the store was very helpful. Wes took very good care of all of our needs.
Excellent pricing and your employees know their stock.
Went in today Ryan my guy took good care of me, got me the right battery for my car and saved me money. I would recommend anyone to go to batteries plus if you are looking for quality service and products for your vehicle and more
They have everything! Was really happy to just be able to drop in and pick up camera batteries.
Great group there, Ryan helped me find a battery for the wife’s scooter and made sure everything was up to snuff before I left. Definitely recommend.
Our friends at Batteries Plus always has the best prices on Batteries, Bulbs, Car Batteries, and Phone Repairs. Highly Recommended and they have Great Staff! -Josh from Best Time Watch Repair Co.
Didnt even know Duracell made a car battery. Read reviews on many of the other batteries and there were many complaints that batteries are no longer made to last even to their warranty date. Some of those batteries can get well over 200.00. I decided to try this battery brand and I got it home and put it on the tender and so far so good. Place was friendly and helpful. Would do again in a heartbeat (provided the battery lasts as long as it should.)
Easy peasy! Needed a new battery for the lawn tractor. Chose it online and picked up at the store. Reasonable price and even better with the rebate. I like that they charge a deposit for recycling the old battery. You get a credit at purchase. Keeps these out of landfills. Will definitely be back!
Got a new battery for my sons powerwheel. Ryan was extremely knowledgeable and helpful!Great service A+++
Extremely helpful with my daughters iPhone 6. I am very pleased with all the effort they put in trying to get it to work. Thanks Batteries Plus!
Extremely easy transaction. Friendly, honest, knowledgeable salespeople. Perfect experience.
Great Service! Had the cell phone battery I needed in stock. Associate from the store even called me to confirm they had the battery. Dont see that very often! Thank you.
I went to have the battery changed in my mother in laws watch. It was her 93rd birthday. Clerk removed battery, but was unable to install replacement battery. I ended up taking it the next day to Kimberly Jewelers where I would have gone to begin with but they were not open on Sunday. I would suggest to avoid this store no real bargain on prices cost me more to buy the battery there and then pay Kimberly to install it.
Service was great and Ryan is very professional and knowledgeable. I will definitely come back again.
They tried everything to try to fix my phone, even tested my battery. I was there to by a replacement battery but they were honest and told me I didnt need one. They referred me to a repair service.
Got my watch battery replaced by Ryan and he was such a great fast help and also quoted me on a new key fob for my car.
I had an overall decent experience here. They had what I needed in Stock and installed it for me (a battery for my galaxy s6) for about $70. It saved me the time and costed the same amount as if I were to fix it myself since my battery is built in to my phone. The only downside was that since my phone had been repaired by a 3rd party prior to my battery replacement they did not offer me a warranty on my new battery which is semi-understandable but still disappointing since it did cost $70. Fast, friendly, helpful, prepared, but also slightly costly and disappointing with the warranty situation.
I had great service at this location. I cawas very pllled before to confirm that they had the correct battery for my cell phone. He confirmed that they had it in stock, and he explained how late they are open and its cost. He was very polite and helpful. He advised that if I was coming to pick it up, he recommended bringing in the phone to make sure it was a proper fit and would work prior to leaving. I was very pleased.
Great staff, very knowledgeable - took their time, I really appreciate the great service
Ordered my laptop battery on line and saved 10%, then picked up in the store. They called when the battery came in. The shop was was to find, open convenient hours, and everyone is very friendly.I will use them again when I need another battery for my laptop or cell phone.Michele Cole
Ryan did an excellent job with fixing my son iPhone 7+ port and saved us money!
Ryan helped me out getting my phone screen fixed and he fixed my car fob that was totally destroyed and so was my phone screen and he’s been so helpful when it came to any questions I had about everything I recommend going here for anything phone related 10/10
Very knowledgeable and courteous staff.
Came into this store in Montrose and Ryan offered his help on a key fob battery replaement. He was courteous and efficient and when finished, offered me a coupon to save on this and future work. Cant beat that kind of customer service!
I needed a motorcycle battery on Sunday. They had exactly what I needed in stock. Took 4hrs to fill and charge to 80% but it got me back on the road.
Quick, efficient service with respectful employees. Fair pricing.
Bought a battery a month ago for my riding lawn mower, battery is even stamped 7/18, was working fine and then stopped working. Took it in today, 8/17 and was told if its under 10v that it wasnt warrantable and that was policy. Basically meaning the warranty is worthless. Employees blamed my equipment and asked if I installed it incorrectly. Wont be coming back. I guess Amazon or someone else like Lowes will get my business on these items moving forward.
Had screen replaced on my Samsung phone Done a fantastic job! Awesome work? Thank You!
Efficient, thorough and friendly
I dont care what kinda battery ya might need for anything from cr1/3n ...to car batteries .....I needed a batter for a 11 year old cell phone to get some old pics out .......BAM......had it on the shelf, at a reasonable price ...thanks guys ...Ill b back
Not very friendly or anxious to answer my question about the battery. I will return, just not a super great first experience.
Ordered online, was in and out in 5 min. Happy customer. Got a real charge out of it! ha ha ha
Great experience from knowledgeable and courteous staff.
Power wheels batteries are hard to find for less than $90.00. With a 10% coupon they offered me I got it for $68.00!
If you have a Batteries Plus store near you it just makes sense to use them. Not only are the stores staffed by knowledgeable local battery professionals, but the Batteries Plus website makes it so easy to battery shop for EXACTLY what you want, pay for it and then simply pick up at the store. Something goes wrong, you have the local store folks ready to assist. IMHO, this is the only way to go.
The rep made it very easy when I came in to pick up my battery. I would recommend the Akron location.
Very helpful and professional.
I went in the buy a tractor battery at the Montrose (Akron) store and the person behind the counter Glenn who also repairs tractors asked me what kind of tractor I had, I told him about some trouble Ive had with it and he gave me excellent and very useful advice which he did not have to do, he was very helpful and i will definitely go back when the need arises.
Gave it three stars because no paypal option and was not informed that they would not do a battery install on a 2016 Ford Escape due to battery placement. They looked it up in a book so I could have been informed online before purchase and driving to store.
Good service, knowledgeable workers, a lot of inventory.
Courteous, knowledgabe and fast service. A real pleasure.
This has become my go to place for batteries. The staff is always pleasant and helpful, and they have always had the battery I needed in stock (including lawn tractor and SUV)
Associate was very friendly and helpful.
Great place to find odd bulbs and batterys
Every battery you can think of good prices
Friendly staff..
Very friendly and knowledgeable personnel