Loved getting a treat after a stressful week. The staff was friendly, quick, efficient, and thorough. Drive thru is awesome! I know that some things are out of stock, but they posted a sign on the drive thru menu so it is helpful to have at least 2 choices in mind.

I love my Starbucks...generally youre going to get pretty much the same quality cup of coffee at any location, BUT this one is my favorite because of the excellent staff. I often will go a bit out of the way to go to this specific location. Theyre always so welcoming; friendly greetings, helpful with suggestions, interesting quick chats if my order is still being prepared by the time I get to the window - especial Laura/Lara (not sure of the spelling). Makes me feel like I got a coffee from a friend.

Good Coffee thats way overpriced.

Wouldn’t let me do zero stars... the slowest Starbucks in the nation Ive ever been to. &they have the most rude girl working the drive-thru. Worth the drive to the surrounding towns locations. Also this is my first review, my experience was so bad I had to make an account to share the knowledge.

This place is the worst, to begin I ordered 5 mango dragon fruit drinks which looked like water inside a cup, because they did not have the purple fruit that gives the color, I tried to be understanding, I ordered 2 more drinks (Mocha).When I arrived at the window and tried to pay, I was told they would not accept my money ($100 dollar bill), I asked why, and got no explanation. At that moment I did not know what to expect from them, I tried to pay again with a $50 dollar bill and the cashier said Im not sure if we take $50 dollar bills also.By that point I was losing my cool. After some drama they took my money and asked me if I wanted a cup holder for my 7 drinks and me being a human with only 2 hands replied Yes please.Im not sure if I want to return to this location.This was a bad experience and definitely unforgettable.

What can I say its Starbucks, they have some of the best coffee creations EVER and this location has some of the most pleasant people at 7am, lol. No seriously, they are ALWAYS so very nice and personable! ❤️ No complaints here!

Very blunt cashiers. Might as well have a robot take care of me. Long wait time at drive thru. Maybe hire more staff, or even new ones.

Drink tasted horrible, 25 minute wait in drive through line

I tried to order two things and they couldnt make either one: Impossible and carmel. Had to order a different drink and they totally tried to sell me a mess of other things like the sous vide eggs and every other sandwich. Dude, Im a vegetarian and the driver; my options at super mega evil coffee shop are very limited. There is one marginally healthy thing on the menu and after sitting in the drive-thru lane behind seven cars and you dont have that one option, well, disappointed doesnt really cover it.

The workers here are always very attentive and make sure every order is right. I come here everyday before work and they are so kind! Thank you for all of your hardwork.

Very quick drive thru!

Great service! They are always so sweet and do a great job.

Thank you to the customer who paid for my drink in the drive-thru

Very hit or miss. I always order online, and somehow rarley get exactly what I ordered. Its upsetting, paying this much money to sometimes have the correct order.Today I ordered online, as usual. My one drink order seemed normal and fine. The other was not even full and the bill was $10.Not worth my time anymore.Picture: Starbucks Blonde Cocoa Cloud Macchiato* This was how I received it, and im not coming to this Starbucks anymore. This has been happening too often. *

Jackie you are amazing thank you for everything and taking care of us.

This morning I got green tea matcha latte with oatmilk as always. But it tasted little different. So, I asked to make sure it was oat milk. She said: Yes, it is O.A.T milk ( spelled it out loud and sounded mean). There is reason I requested oatmilk!!! After I drank half of it I started feeling weird and was not feeling good. I am hardly doing my job now and almost ready to go ER.

It was Great.

Everytime. Wonderful kind friendly MASKED staff, that are a pleasure to experience. Thank you!

I’ve had nothing but good experiences coming here. Everyone is super professional and really nice! I had two separate incidents in the last few days that they handled right away. I had received the wrong order through a delivery mix up and I drove to the store to swap out the order for my original and I did not catch the girl’s name but she was a tall blonde girl and she had the greatest attitude ever about it. Then just yesterday, I went through the drive thru and spilled my drink 5 minutes after leaving. I came back and let them know about it and Bri in the drive thru gave me a brand new drink and napkins to help clean up my mess. Sometimes the smallest gestures can really make someone’s day. Keep it up everyone!

Kari is very nice, makes good effort to communicate with customers and that’s a great thing to see rather than a bland “okay your order will be over there”. She also makes sure my guava white tea lemonade has sweetener in it which many Starbucks location forget to do. Everyone at the Addison Starbucks really makes their store look amazing and feel like a real & safe & good place to go to for your Morning drink/food. 10/10.

Coffee always perfect before work

Originally was gonna give it 1 star but the staff is nice and the drinks are above average here. The biggest problem is the line here. They either have the slowest workers or this is the busiest Starbucks ever.

LOVE 💘 the summer refreshers!

I love my 🧊 green tea

My go to Starbucks. Service is always good here

Great staff and they always make my order right :)

Well done best service ever

Every time i get drive throughEARL GRAY TEA in this locationIts WRONG tea!I will never ever go back there to drive through again BecauseIt happened more than 4 times to me and I basically wasted My money and time !!!I suggest to everyone Triple check and take the lid out and check your drinks before you leave!!!!!👎🏻

Had to get our drink remade because they had not added the correct ingredients. There was no lemonade added to our mango black tea lemonade.

Good coffee but pricey af

Busy and great service

Long lines lately, but everyone is nice and helpful.

Quick drive through,and great service. Friendly staff.

Im hooked on the Komodo Dragon dark roast beans. Been buying it for a long time and its always consistently delicious! Plus, the treats there are good. Lemon loaf is one of my faves.

They are never prepared, they dont pay attention to their inventory. I order via the app once I show up for pick they dont have my items it happened three times. I didnt have that problem before not sure if theyre under new management.

Good coffee!

This was a good Starbucks. The atmosphere is spacious and has that classic Starbucks feel. But the service is either hit or miss. Ive ordered drinks here several times, and its either a hit or a miss. I remember having to teach a partner how to make a drink that I ordered. I hated doing it, but somebody needs to train the partners more properly on the bar. If they could fix that, the Addison Starbucks would be a great store.

Friendly & good coffee.

Manipulative politics. Dont go here

Friendly and quick service. Nice set up, not too hard to get into parking from street.

Great customer service!

Nice workers and location. Not super busy and super quick to make your order

I love coming to this Starbucks location. The employees are super nice and care to your order. They engage and make you feel at home. Sergio is specifically awesome! Love coming here.

The employees at this location are always kind. They’re timely. I live and work nearby and visit this Starbucks often. Thanks to the crew here for the continual kindness.

This is a fairly ok Starbucks, the store is average and he employees too. Not a big Starbucks and pretty crowded at times. Not the cleanest but fairly clean. The parking around issues store is kinda painful at busy hours and the drive through can take a while in rush hours.. otherwise it’s nice to have a Starbucks right there..

Favorite Starbucks in this area. Me and my boyfriend go to this one from Carol Stream instead of all the others. They are a friendly sweet bunch of people. Also Im that person with the complicated technical order and they have made it perfectly every time. They also have wireless chargers at the tables!

Cant even get coffee at this location. 75% of the time my $7 drink is not right because their machine does not make shots correctly. I get coffees with four shots that taste like they dont even have coffee in them. My wife is the one who pointed this out to me she should know she worked for Starbucks for 10 years

My go to location every morning! Yes, the lines can be long but that does not stop me from going. Staff is super nice and my drinks always taste great!

Thursday 12/5 my boyfriend and I went to this Starbucks for the buy one get one free deal that they have every Thursday this month. He ordered a large Pink Drink and I ordered a large Iced Matcha Green Tea Latte. Both drinks were watered down and tasted bad. The next day him and I were both in bed sick with food poisoning. It lasted 24 hours. Never going there again.

I live & work within 5 minutes of this Starbucks and have given them many opportunities yet I am disappointed in the amazingly slow service in the drive thru. It doesnt matter what the day of the week or time of day I go, the service is REALLY slow. The other issue that I have is that they run out of product. Three times now I have ordered the reduced fat bacon sandwich and they have not had it. I have brought up my concerns to the both the manager as well as the district manager yet the service has not improved. I love Starbucks and spend a lot of money here. I truly want this location to step it up since it is so close to me. Come on management, you can do it!!

Great service through the drive thru and great tasting drinks.

Starbucks is Starbucks, however this Itacsa location does not earn 5 stars because of the consistently slow service during weekday mornings. Wait time is often 10+ minutes in the drive up with only 5 to 6 cars in line. Just make sure you have plenty of time before getting in line.

Bad customer service

Waited 15 minutes in the drive through for a venti green tea lemonade that was 99% ice. Did it really take you 15 minutes to fill a cup with ice?

My mobile order said it would be ready 3-7 minutes, but it was not ready do go until 23 minutes after I placed the order. 3 people were waiting a long time for their mobile orders. One special person walked in with me, passed the pick up counter, walked to the order, counter got her drink and left. She was in and out. Once I finally got my drink I noticed my customizations were ignored and I ended up with a drink I didn’t even like with no time to return it. I will not be back to this location. The one on North and Kingery has way faster and better service and the customers are treated equally. They are busier, but they don’t wait for you to arrive and wait before they start making the mobile orders. I am always in and out that one.

My favorite Starbucks to go to. Very conveniently located.I highly suggest to use the app to purchase your coffee so that you can take advantage of the points and free drinks they offer.My kids love the frappacinos there and cake pops.

Quick checkout and friendly 😊 great customer service 👍

Loved the selection of coffees and drinks.Menu is easy to read.Helpful baristas making wonderful creations.Plenty of parking and a drive thru that moves fast.

They’re usually quick, but they tend to add too much milk. If you order from here let them know to lessen on the milk.

Great location with awesome employees.

This is a pretty good Starbucks. The people are always very nice here and they make a really good drink. For some reason, the green tea frappuccino is just a little bit better here.

Just like any other Starbucks. Peppermint hot cocoa was great. If youve never had their lemon pound cake you should give it a try

Starbucks is alright. Not a huge fan of them. I like coffee flavored coffee. However I like the 4 shots of espresso so I go there

Elaine at the drive thru was not pleasant. She had an attitude and was extremely unfriendly. She also gave me the wrong drink.

Very cozy and nice comfortable leather chairs.

Consistently good beverages and really solid service. We stop in just about every time were in the area. Glad theyre there.

Had a great experience here. Got an everything bagel and a Venti Skinny Cinnamon Dolce Latte. Great combo. I recommend.

For some reason the drinks always taste like milk, not coffee at all. Twice now.

Great place.. loved the lemon iced cake 🥰

I was here? Why was I here? I dont remember why I was here. Probably lost a bet. Their service sucks. Why do people wait so long for blah coffee? I will never know.

It was nice:)

The Addison Starbucks night crew is the best crew at the Starbucks every time I pull up there very talkative and always cleaning it’s nice to go someplace and you know it’s very clean They always take pride in their customer service

Great fast service, coffee always made on point!

Good Service

They are wonderful

I always receive great service at this location, decent selection of snacks and great selection of coffee drinks. Theres usually 1 or 2 that Im addicted to.

Bad service.....I came with my Mom and ordered two hot drinks. I was waiting for the girl who took my order to tell me that our coffees were ready, but she never did. What surprised me the most is that after a while she took other girls to their table and thats when I asked where our drinks were? She told me that they were waiting on the other counter for a while, however nobody ever said anything. I am a Latina and I felt very discriminated against. The name of te girl is Ashley...

The service here is pretty great and I only had the wrong drink once their human beings so I dont blame them although I swear some of the customers that come in 😂😂 have no idea what their ordering like I want a pokemon drink like dear lord they have stated many times before you need a recipe in order to get those drinks their not normal drink items just felt like saying that because people like that really take their time in the line not understanding but service here is pretty good I have nothing to complain

Unprofessional stuff. I was waiting in the drive-through and right in front of me they put the sign and they closed the drive-through and I waited like for 15

Great Starbucks! Love this place.

They charged me twice. Today I purchesed strawberry refresher and coffee and the person by the window said that I dont have money on the gift card and I have pay different metod. That way they cheered my credit card and gift card. That location is getting worse every week with customer service. I will not go there again.

Like almost all locations, the place is fairly small but cozy, and the staff are helpful and friendly.

Drinks are good, service is friendly but be prepared to wait. Very slow service at this location.

Skinny vanilla latte tasted like burnt coffee. Barista made again with same results, the worst latte I have ever had. Will not go back.

Fast service, clean place and great staff. :)

Horrible service. People there don’t know how to serve coffee properly. Just gave me steamed milk And DIDN’t EVEN MADE NEW COFFEE FOR ME!!! Gave me old coffeee- it was cold. The african american girl didn’t even apologize

Each morning, the crew greats me by name and with a smile. Treat me like family!

This guy in early 20s with a monotone voice with some young girl in glasses by the drive through will laugh at what you order. Makes me feel uncomfortable. I dont mind coming here when theyre not working.

Allen was very helpful and gave us great service. Only reason we will be coming back.

Great service and cosy interior. Especially like the counter along the wall to watch the drinks being prepared

The one in Elmhurst on 2nd is great i love when Fatima and Faith are working they are great.

Got my coffee quicky, staff was friendly. Ill gladly pay a little extra towards coffee to support company that helps pay for employees to go to school.

Best location/service

Great coffee but you Need to drop the prices

When I have to do HW at night and need coffee I come here his Starbucks closes late 💞

Clean and quiet. Right off highway on lake Street

I like the ice frappuccino but expensive coffee for every day!

Good people work here, always nice, make great drinks.

Pretty much your typical Starbucks. People were very nice.

I dread having to come to this location. They are always slow and the customer service is always subpar. On more than one occassion theyve made my drink wrong and always seem bothered when I ask for it to be corrected. Im confused....I thought I was the customer?