Great customer service. Very friendly staff. They treat you like family. The prices are excellent too. Would highly recommend. I went in to get my truck paint in a spray can, they had it mixed and packaged within 10 minutes. The paint sprayed on great. Best paint place in area.

Friendly and spirit lifting employees. No matter what u feel walking in they will have u leaving alive and laughing. Great service .

Alisha is very easy to talk to as well as very helpful and knowledgeable.

Thanks Cameron taking the time to match the touch up paint needed for my camper. It was a perfect match.

I called Andy Reeder a day ahead to make arrangements for Andy to personally mix my paint as he had done previously. The next morning as I left Brownwood I called Andy to remind him and tell him that I would be there at 10 o’clock. Upon arrival only Alicia was there and we left our airplane cowling and told Alicia we have an appointment and would have to leave Abilene by 1 o’clock. Alicia assured me that would be plenty of time and so we left and came back at 12:30 only to find Alicia eating a hamburger with no regard for the fact that we were on the schedule. Nothing was ready and Alicia continued eating a hamburger and only when someone else came in did they continue working on our paint order.Andy finally showed up and when we finally left about 130 I knew that we were likely to have paint that would not match because Andy did not do the matching as we had requested. I was warned several times by customers do not allow Alicia to mix the paint as it was never right when she mixed it . Sure enough when we tried the paint it was not even close.I called the manager in Odessa Wayland Webb in order to get this resolved and have asked him to refund me everything I’ve spent and for some of the time that I wasted on that day when they were supposed to mix the paint properly and he has refused to do so. Wayland has no consideration for my totally wasted day and all the hours and time that I have spent and I wanted to share this on Google reviews to warn other people that NAPA as well as Andy Reeder have no regard for other customers when they don’t properly take care of those customers especially when those customers made a concerted effort to be properly cared for. My effort on this Google review is to allow other customers to know that NAPA does not have any personal care for their customers and are not willing to step up and refund those customers properly when they obviously dropped the ball and messed up.