They usually have what I need. And are seem knowledgeable if you have a question.But the customer service is hit and miss. If they are slightly busy or tired bring your patience. And its possible to get ignored too.
Good customer service, but didnt have a lot of the things I needed.
Very helpful! Store was very clean, neat and organized. Easily found what we needed, and the staff was very helpful in suggesting and recommending parts needed. Highly recommend!
Nice service, but they werent stocked very well when I went.
Good selection, in and out quickly and painlessly.
Went in to get a battery/alternator check and the young man that assisted me went above and beyond. He gladly offered to install the battery for me (even before knowing that my back was messed up to even lift the battery). He cleaned the corrosion off the battery terminals and checked my alternator...while being rained on. Highly recommend this location!
Takes awhile to get someone to wait on you since they are always busy, but the service is great.
Love this place! They are always extremely helpful and knowledgeable. I always learn something new every time I go in here!
I went in to get a new battery for my car and was greeted by May. She was absolutely AMAZING!!! I didnt have a clue on my engine size, so she went and looked and got the information needed. She also installed the new battery for me. She did all this with the best attitude ever. I will always buy/deal with May from now on. Thank you May.
The Customer Service here is above and beyond most places I have ever been. The staff is so kind and helpful and funny. All of them. If every business had employees like this the world would be a much better place.
Limited stock. Only one brand of wipers for my car. Cost $20 EACH. They do not sell in packs only individual. I have a 2011 Jeep Compas. Nothing special.
They are great help with everything
Theyre great, really appreciated their help putting my license plates on. They have Great customer service.
Dont never call this place they will put you on hold and forget about you so I forget about them when I need auto parts very bad costumer service will not go there.
They had exactly what I wanted and the staff was very friendly. Thank you.
Yes these folks here are very friendly and genuine all around.. Thank you all very much.
Good place for parts
My battery died this morning, nobody else was open, so I called Advanced Auto and they came out to jump me. All I had to do is open my hood! Dude dropped what he was doing and came and jumped me off. I really appreciate you guys, and give the fella that hooked me up a raise!!!!!!!!!!!
Great guys here. Make sure to check on the app for discounts
Very nice and replaced my battery for me.
Friendly customer service & answered all my questions.
I Travel for my job And I drive a lot of miles so I visit a lot a auto parts stores and this one was above and beyond helpful and I would recommend it to any girl
Good friendly auto parts store
I know the manager as a friend and he will go the extra mile to help anyone a he will do his best to get you what you need even if he has to order it for you. He is a people person and above all a Godly man walking with God daily.
Best service and prices.
Nice, knowledgeable employees. Clean store. Good prices and specials. They are more than eager to help with whatever problem you are having. And they dont push a sale on you they offer trouble shooting tips. Ill go back
They had the item I needed at a good Price
Was in a bind and stranded. These guys went out of their way to help us out.
I ordered a part online and picked it up inside the store however the customer service was terrible upon entering their the worker employee was rude to another customer it was very short with me
Very helpful young lady and had all the parts we needed in hand.
Bryan Perry would do the impossible to find you the parts you need. Dont talk to anyone but him, Plus he is USAF vet that takes care of Vets!!
On a cross country trip I find I need a throttle position sensor...Ive never replaced one. Thanks to Shanes expert knowledge and advice, I replaced it and got back on the road. Many Many Thanks Shane...
Big Mikes my go to square body guy
Good customer service
Very helpful...as always
They took really good care of me! They were knowledgeable and very helpful. I will definitely be back!
They where great help with just what i needed
You need it theyve got it, with customer service that cant be beat
Online order not there! But store employee Miss B from Congo, went above and beyond to get my windshield wipers on! Thanks.
I have a battery that has conked out at exactly one year. Two tests have verified its dead. I take it in and they wont exchange the battery because their test indicates its not bad.
They had what I needed one stop shop.
Everyone was helpful. In and out no problem.
Horrible service. Went for a battery check and was told it was too cold outside for them to check it and for me to drive down to a service station! I threw a fit and said they say on the building free battery checks! Then they told me for security reasons they have to have 3 people in the store and they had 1 out on delivery. I said fine I would wait. 2-3 minutes pass and they told me that the delivery person would probably take a long time so I should just leave. They dont even deserve a star!
Great place for car parts and some motorcycle parts. Reasonably priced
They had what I needed, were friendly and got me the right items quickly.
VERY NICE SERVICE N VERY HELPFUL
They are a amazing auto store. I always get help right away and they treat me with respect.
Bunch of idiots working there. Ive been waiting for a compressor for 3 days. I have the order receipt and everything and now theyre saying the part never got ordered. Now I cant even get it fixed until next week and Im supposed to be 19 hours away from here by tomorrow morning. Shitiest service Ive ever had from any store. Oriley auto parts will be getting my buisness from now on.
Was very pleased with the services...will be returning. Thank you
Im biased but think this is the best place for all your automotive needs.
They have always had what i needed very helpfull
Nice place good ppl in Brian and jeannie
They were helpful even if they were limited in their knowledge of some of their products
Great prices, great service!
Had what I needed. Courteous staff
The store I went to was a smaller store so they did not have the stock levels that other stores would have. But they did have a very friendly staff
I love this place that help me out allot
I cant say enough good things about this. Any questions or concerns, go ask for Mike A. He is my new go to guy!! Thanks a lot Mike!!!
I prefer advanced auto over anywhere else in Abilene
Auto parts out da azz
Very fast knew right where what I needed was.
Great place for auto parts
Need certified mechanic to supervise people in store
Probably the best automotive parts store in town
Very helpful and friendly staff
My first visit and only needed hose clamps, but the guy at checkout was friendly.
Has awesome prices
Friendly staff. Store had what we needed
Racist, they dont acknowledge people of color,it seems they can only speak and eager to help the white customers.
Honest and friendly
Great selection and service.
Drove in to Abilene from out of town and the fan belt broke on our car we pulled into advanced auto and not only were they very friendly with great customer service but they went above and beyond to get us taken care of . Thank you advanced auto for saving the day!!!
Even the manager is not really knowledgeable.
Great service and priceing
Good srevice
Great Selection
U can get parts for ur ride
Had my parts ready to go
Good people
Always helpful.
Love
They tried!!
Great service
Just do!!! ๐ฅฆ๐ ๐ฅ๐ง๐ฎ๐ณ
Good selection
Little customer service
Good
Expensive
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