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Dennis Company Ace
220 N Boone St, Aberdeen, WA 98520, United States
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Dennis Company Ace
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Ca
Review №1

They always have what I need. The service is great and the prices are reasonable.

Je
Review №2

What a great locally owned business. Service and selection were outstanding. Prices better than Amazon. So impressed. Wish I could give more stars!

Ji
Review №3

The manager is over-the-top super nice and helpful

Jo
Review №4

Great hardware store, great prices on fishing gear.

Jo
Review №5

Great local hardware and outdoor rec store; many departments with quality products.

Da
Review №6

Love the store... Dont have one in my town and so, when I find myself within striking distance and have a little time to burn, I take advantage of the opportunity. Quality stuff, from clothes to boots to sporting goods, I always find something I really like. Thank you Dennis Company Ace, youll see me again...

Am
Review №7

I absolutely love this store. They have a bit of anything and everything you need for your basic home repairs. The staff is very friendly and extremely knowledgeable. When asked about a product that they didnt have, they told me exactly where to get it. That means a great deal to someone thats new to the area and is trying to finish a project with minimal aggravation. I will definitely be back for the rest of my home needs.

Za
Review №8

In my opinion, Dennis Company is the friendliest, most helpful store- I have never had a bad experience there. Their customer service has been above beyond, and consistent (for me) for over 30 years. They have a great inventory and have helped me track down or order something if they didn’t have it!

Le
Review №9

Very clean, and the staff is pleasant. Had what I needed and a bunch of stuff I didnt need. I like stores like this because it gives a great selection of different items plus they have a very nice cast iron display

st
Review №10

More than a hardware store. Nice clothes and work clothes, boots and shoes and its the best fishing store on the harbor.

Li
Review №11

Lots of great help when need help. Had no trouble finding anything

Sc
Review №12

Home town hardware store and better than Home Depot for nuts and bolts.

H
Review №13

Great little local hardware store. Usually find what I need.

Mi
Review №14

Always have good results at all of the Dennis co. Stores. Great selections, great sales and service. Always return when I need more stuff.

Ja
Review №15

Old stock on the shelf in many departments. Over priced and a staff that doesnt really seem to care.Too bad... Aberdeen needs a quality hardware store.

Ge
Review №16

Got some fence parts at a good price..

Ja
Review №17

Nice clean hardware store. Staff was very friendly and helpful! This store is well stacked with all your hardware needs.

Ka
Review №18

Always have what I need. Love to shop local

Al
Review №19

I wont shop here ever again..the constant can I help you, are you finding everything okay by every employee not once but twice makes it hard to shop..when I enter a store I understand they are required to ask but that was going overboard..and Im not the only one who has complained or experienced this..

Se
Review №20

Spring is full on! DCA is a wonderful place to pick up bedding plants, herbs and vegetables, a wide variety of fruit trees to choose from. Supplies for birds (indoor and outdoor) and pets; and thats just the lawn and garden dept!

Je
Review №21

Super helpful, fun place to shop. Everything I need cept the groceries

ta
Review №22

I always have a great experiance at ace. The people are friendly and they are reasonably priced for the most part

An
Review №23

Abit pricy but employees were nice.

El
Review №24

Always a great trip helpful staff good selection of products

Ma
Review №25

After searching around I found what I was looking for!

Li
Review №26

Extremely wonderful customer service! They definitely went above and beyond

Ad
Review №27

They used to have better prices for affordable waterproof bibs, now they just carry the expensive ones all $76 +. I miss the bibs targeting the common folk.

La
Review №28

Love dennis Co. Always helpful and friendly. Excellent pet food & treat section

Jr
Review №29

This place is quick and friendly service. Thanks . good place for work boots.

Sh
Review №30

Very large selection of merchandise.Cleanhelpful friendly staff

Ca
Review №31

Very helpful in finding what I needed and making sure my address was correct and got changed for my rewards card!!..and also they were great with my granddaughters who were interested in wondering /exploring the store!

Me
Review №32

Friendly staff clean store handicap accessible I was only in for a few minutes

La
Review №33

Friendly service and a shopper can check for items being in stock on their website.

An
Review №34

This is the only Ace hardware in Aberdeen that I know of and has all the hardware supplies I need that Walmart and tractor supply dont carry. My husband and I buy it and sell houses and are always in need of something.I loved shopping here almost every day until one horrifying experience with an employee named Bailey veered me to shop online and at home Depot. Its very sad this employee does not know what shes doing or how to perform her job and what little knowledge she does have about customer service goes right out the door sometime to use it. Shes disrespectful unprofessional and downright rude. I dont shop here anymore because of her although I do love the store and selection I just warn anybody who goes there stay clear of BAILEY or she will ruin your experience at this wonderful hometown hardware store.

Al
Review №35

Friendly and helpful staff wearing masks. But didnt let me use the restroom.

JU
Review №36

This was the first time I had ever been to Dennis company Ace. I wasnt there very long but I did know if they have quite a variety of everything soil which is why I went to t-shirts and everything in between. The service was great and I will definitely go back.

Da
Review №37

Thay werent very kind they wouldnt cut a key 4 me just bcause i didnt buy it there i was willing to pay 4 the service

Te
Review №38

Wonderful store with helpful employees and some very good deals

Ri
Review №39

Great little supplies store with friendly staff.

Da
Review №40

I love Dennis company. They are friendly and have good service.This store has a large selection of work wear and sporting goods in addition to the hardware options you would expect at Ace.

Ro
Review №41

Have a variety of things. Even offer military discount.

Vi
Review №42

Helpful staff. Great prices.

Jo
Review №43

Nice helpful staff. There is a variety of things like, pet and farm food, clothing, sporting goods, paint, tools, hardware,canning stuff, gardening supplies, shoes, and alot more.Thats just some of the stuff I have purchased over the years.

Ti
Review №44

Always got that random bolt or nut you need. Best selection in town.Thanks!!

Th
Review №45

Kind and helpful folks and they always have a snack for my dog

Al
Review №46

Always very helpful and knowledgeable

sw
Review №47

Price are way too high for. The same thing s you can get at Wal-Mart.employees attitude s are poor and not motivated to assist customer

Br
Review №48

When I finally found d someone to help they couldnt help me and when they called someone else to come back the other person acted like they didnt want to come back. I just left. Worst ACE ever!!!

De
Review №49

Always friendly and helpful. Nice hometown feel even since it became an ACE affiliate.

T
Review №50

Easy to find most things I have looked for. Great customer service. Also, for people who may not have a mask at time of necessity, they offer a free one when you go into the store. At least if a place requires it, they offer one...

Ja
Review №51

I had help all the way from the time I walk in the door and walked out very nice people work there

An
Review №52

This place is amazing!! Extremely friendly once you walk through the doors and willing to drop whatever they are doin to satisfy whatever needs and wants you have. They have almost anything you could want here, no other store in Aberdeen even compares to this Dennis Company! Highly recommend you go and atleast browse because i know youll find multiple items your gonna want and maybe even buy!

Da
Review №53

Has most things i go looking for and is a lot easier to shop in than the big box stores.Staff are very very friendly, knowledgeable, and helpful

Ca
Review №54

Great place to shop employees always willing to help and answer all questions

Ev
Review №55

Rarely do I leave an entirely negative review, but this is that rare occasion.BACKGROUND: My wife and I have been remolding our house and after working room by room for a year we reached the upstairs bathroom. On March 1 I attempted to pick-up/find a Rust-Oleum product. After not finding it at several stores (three Home Depots, two Lowes, two Ace Hardware, and one McLendon Hardware) in my local area (Puyallup, WA) I began to search outside my local area. On March 2 I called Rust-Oleum directly, which is when I learned that due to a Tic-Tok video that product from Rust-Oleum is nearly sold out nationwide (United States). Their advice was to seek out stores that carry Rust-Oleum products that are further away from population centers, which I did. I searched nearly all Home Depot, Lowes, and McLendon in Washington, Oregon, and Idaho via their internal search engines or calling a store and could not find a single store that had any number of the product. I started calling Ace Hardware locations, beginning with those over 75 miles away. One of my first calls was to the Dennis Company Ace in Aberdeen, WA. I spoke with an associate there; I gave the product name and described the product box. Box description was crucial, it helped me ensure that we were both talking about the same product. I described the box as a kit, that the box was white and green, and made by Rust-Oleum. I was assured numerous times by the associate that they had the product, that she saw it, and confirmed it by UPC. She stated she would hold it for me. March 3, I drove the 75 miles to pick up the product that I was assured was the Rust-Oleum product and was being held for me. This is a considerable trip for me not only in distance but time as well (roughly a 90-minute drive one way).PROBLEM: I arrived at the Dennis Company Ace in Aberdeen approximately at 8:30 am, where I was presented with what I thought would be the Rust-Oleum product, but instead I was given the Homax product. Not only was this the entirely wrong product, but its box was blue and yellow. I was apologized to, but it meant little since the only reason I drove to Aberdeen was to pick-up the product I was assured and promised was there. The associate who had assured me the day prior the product was there, told me that the UPC in their system was switched or crossed with the Rust-Oleum product, which is why she told me they had the Rust-Oleum product. This meant I was lied to twice. First Lie: That they had the product at all (they did not). Second Lie: That the associate saw the product (again the boxes do not look alike and could not be mistaken for the other), it is now clear that the associate only looked at the UPC. This was infuriating, to say the least, the Dennis Company Ace cost me time and resources to drive there only to not find the product I was promised was there. A small amount of credit goes toward the fact they called other Dennis Company Aces in the area to see if they had the product (they did not) and the Home Depot in Aberdeen (despite me telling them I had already called them yesterday). Beyond checking elsewhere and mild apologies for my “inconvenience,” driving to Aberdeen for a product that they did not have, they did offer to order the product for me and that I could return when they had it in. This was not acceptable since I did not feel like another 3–4-hour road trip for a single product.I am glad I will not have to ever give this small chain of Ace Hardware any money. Not only that, but this experience has ensured that I will never patron another Ace Hardware again. Ace Hardwares slogan of “The helpful place,” in this instance was violated. This Dennis Company Ace store thoroughly failed the corporate slogan, embarrassed themselves, and lost a patron permanently for all Ace Hardware stores. While I know my individual choice may not affect their bottom line much, it is what I can do. I recommend never calling Dennis Company Ace to confirm a product nor hold it for you, you will be grossly disappointed.

Lo
Review №56

Large selection of hardware, lawn & garden supplies. Nice, friendly people!

Ez
Review №57

I always shop at this store. Got my fishing and hunting license this trip.

Je
Review №58

We love shopping hometown, and this store has very friendly associates (some whom have been there for over a decade!), but they lack in customer service; nobody ever checks on us in the gun/fishing section, so we cant buy reels or a hunting rifle. Nobody asks if we need help in the isles. It could definitely step up with servicing locals.*Update.. pre-hunting season we re-visited and while around hunting gear and rifles 2-3 associates came over to be near for assistance. Great work!

jl
Review №59

2 year experience gentle and friendly

Li
Review №60

Super friendly staff, reasonable prices, and easy to find merchandise. I was on the hunt for camp-roasting skewers. After looking in several stores(5 to be exact🙄), this Ace was the jackpot!!

Ki
Review №61

As always, very helpful & knowledgeable staff and an extensive selection of products!

Mi
Review №62

I Love the Montesano Washington Dennis Company. I support them all the time. The people there are wonderful and helpful

De
Review №63

Kinda xpensive fr off brand things.the employees follow u around like ur gonna steal from them..treat u like theyre better then all..

Mi
Review №64

Good old fashioned feed store.

Ma
Review №65

They have-almost-everything..

Ke
Review №66

Great birdseed deals and friendly service!

Me
Review №67

Got what I needed. Got excellent help & service as always... Even got something fixed didnt think I could.

Do
Review №68

My helper was absolutely wonderful. So helpful and it just confirms why I shop there

Ju
Review №69

Great price on the dog food purchase!! Very nice to use my 5.00 REWARDS COUPON!!! ILOVESAVING$$$$😊

Da
Review №70

Great service & Great employees 👍👍

Jo
Review №71

It was an awesome Ace hardware they have a lot of stuff and the people are really friendly very helpful

Ka
Review №72

Very organize and very helpful and personal

Vi
Review №73

Staff was very helpful and informative.

L
Review №74

Great little hardware store

Tr
Review №75

I find things here that are not available anywhere else and the staff is very helpful.

Da
Review №76

Great store with all your hardware and sporting goods needs.

Pa
Review №77

Everything you could ask for, and then some in local hardware store!

Ni
Review №78

Clean store, easy viewability of products.

Hi
Review №79

Friendly helpful

Ti
Review №80

Kurdt was amazing He is the EXAMPLE of STELLAR Customer service 👏 🙌 😀 Jim( Jabe Vaughn) Should be running that place He is a Kind Man that doesnt deserve to be WALKED all over. CAROL was kind and respectful ❤ Love the Aberdeen Dennis Company, The Elma Store as well. MONTESANO STORE IS AWFUL THEY CREATE AN UNCOMFORTABLE SHOPPING EXPERIENCE. take that all to the bank

Ra
Review №81

Great selection of just about everything from hardware to clothing, to tools and sporting goods

Le
Review №82

Any hardware store is like a toy store to me.I was looking for some shelves and found exactly what I needed at a reasonable price!

Ja
Review №83

Most of the staff is knowledgeable. Friendly and helpful. Good variety!

Ch
Review №84

Great deals! I wish there was more around.

br
Review №85

Locally owned hardware store. Cant beat it!

No
Review №86

It was fine. Found some things we were looking for, didnt find others. People were better informed than at the Home Depot.

be
Review №87

Always a great place

An
Review №88

Love this place have just about anything you need an prices are not that bad

pe
Review №89

Always got what I need

Ni
Review №90

Good prices and got anything you need. Usually not to busy.

Ke
Review №91

Good deals and nice people. Much more than just a hardware store!

An
Review №92

They have one employee, Ann, who knows everything under the sun about their inventory and construction, I cant always find what i need there right then, but whatever it is they will order it for me. Also, theyre kind of a staple in Grays Harbor, and they are far more friendly than Home Depot

Ky
Review №93

Good place to purchase a fishing or clam license. Good selection of boots.

Ge
Review №94

Always great prices

Ki
Review №95

Great place for hardware, housewares, and seasonal gear. Prices arent too high. It does feel a little crowded around the middle of the store though. Make sure to ask someone where stuff is because some of the merchandising doesnt make sense.

Su
Review №96

This is an amazing go to store for a variety of products. A wall of nuts, screws and bolts to choose from for a single item or your current project. Housewares, pet food, clothing and shoes. Great staff, helpful and know their products. Awesome.

Mi
Review №97

Ace Company is a great place to shop.. The people who work there are friendly and knowledgeable.Like today, I needed a nut for my lawn mower. I couldnt figure out which one I needed. I had the part it goes on.. you wouldnt think that would be hard to find.. before we found the right nut, 4 different employees were there trying to help out...We finally figured it out... A ten cent nut did the job... Everyone was glad we figured it out,

Me
Review №98

Great place to shop.

To
Review №99

Excellent staff and very friendly

Sa
Review №100

Had what we needed!

Information
23 Photos
100 Comments
4.5 Rating
  • Address:220 N Boone St, Aberdeen, WA 98520, United States
  • Site:http://acehardware.com/store-details/17044
  • Phone:+1 360-538-6727
Categories
  • Hardware store
  • Garden center
  • Home improvement store
  • Paint store
  • Pet supply store
  • Tool store
  • Work clothes store
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:8AM–5:30PM
  • Saturday:9AM–5PM
  • Sunday:7:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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