Had an insurance claim and chose Rising Star to handle my claim. I was very satisfied with their service. Doug was great to work with, gave me all the information I needed to proceed with my claim and kept me informed throughout the entire process. Their staff was great to work with and the body work done on my vehicle was top notch. I highly recommend Rising Star for all your bodywork/collision needs.

Entire experience was great, my vehicle was ready within 2 days . Doug and the girls were wonderful at the front ! They kept me updated the whole time about my vehicle & even gave me Information on how to maintain my paint .I was very happy overall !

Customer service top notch! Repaired hail damage on my Nissan Altima. Very satisfied with work and appreciated the extra steps they took to do a great job and their patience dealing with my insurance claim company.

Wonderful people great to work.

Mr Doug Richey and staff were excellent from start to finish. Estimate would be for 3 days to fix my problem...finished in 2 days. Paint matches 100%. Cant even tell work was ever done !!! God bless and many thanks now i know where to go if ever........

I had a tire blow out that resulted in the front end of my vehicle getting severely damaged about 2 months ago.I took my car here and they got it fixed within just a few days.On top of that the owner was gracious enough to drive me to the rental car place after I dropped off my car. He even picked me up from the rental place after my car was ready and gave me a ride back to the shop.My vehicle was also out of alignment and I asked the owner if they do that here, he said no but a shop nearby does. Once I picked up my vehicle I noticed it was back in alignment. Which was incredibly nice.All in all the owner and staff here are incredibly friendly and if I find myself in need of collision damage repair in Yuma I will return.

Super friendly staff. Work done well and ahead of schedule. Worked well with my insurance company. Im impressed and satisfied!

The greatest service and knowledgeable staff. Have used them twice and they have gone the extra mile for me.

Installed bumper at a great price . Even had time to install it same day .

Great job down to the finest detail as usual. Our vehicle looked better than before the accident. I trust Rising Star for all my repair needs!

Was very happy with the results! Excellent work, Doug explained everything they were doing to my car throughly and let me know weekly how the repairs were going. Definitely recommend to anyone who wants a job done right the first time!

Do not bring your vehicle here. Our car was absolutely butchered. They tried to put Nissan parts on an Infiniti and pass it off but we were able to see what they did. After putting the correct parts on, the body lines are still off and the paint job is not up to par. The only redeeming factor is the gentleman that owns the place is courteous and polite.

Had some work done a few years back, had an issue with it, and the owner contacted me directly to solve it. He was able to fix it and provide my husband and I with great customer service, we know they stand by their business. Thank You.

Friendly service. Fast estimates.

Awesome job, Doug and his crew are awesome. Thank you. I highly recommend this shop.

Wow, please read the other reviews, and stay away. Seems the owner thinks charm will win out over quality, but I cant drive charm. If I had to put a headline on this it would be Excuses. I could go on with details but really why risk it? Go somewhere safe.

*This experience was from 2004.I was involved in a collision in January 04 when another driver ran a stop sign and hit my vehicle. My insurance company recommended having my vehicle towed to this place because they had an agreement with them. My vehicle was only 6 months old and its value at the time was about $13,000. The adjusters from both insurance companies estimated the car could be fixed for about $8,500. Rising Star was adamant that they could fix this car for that amount and estimated it would be done within 30 days. I kept checking in and the owner kept giving excuses as to why my car wasnt ready. Some of the excuses I heard were parts were out of stock or the wrong part was ordered and/or sent to them. In the end, I received my car back 4 1/2 months later with a new bill for the insurance company for $11,700. To top it off, they stole the original screw that holds the spare in my trunk. When I asked about it, they replaced it with an old rusted one. The insurance company asked why it wasnt just totaled at that point. I couldnt answer. I was also left with an additional $3,000 bill from Enterprise Rent a Car because the insurance company only accommodated for a 30 day rental. I STRONGLY RECOMMEND going somewhere else.

Best shop in yuma

I am very satisfied with the work done on my vehicle. I definitely recommend Rising Star Collision Specialists.

Great job on my little VW LadyBug no matter where I go I get compliments on it because it looks like a Ladybug.They do their best to keep the customer informed and satisfied and will make the customer happy with their vehicle.

Rising Star was one of three body shops approved by my insurance company (USAA). Since it was the only one with no negative comments on line I chose it. The people in the office are easy to work with. Since they are also approved by the insurance of the guy who hit me (State Farm) I didnt have to worry about paperwork or payment - Rising Star billed it directly to State Farm. They promised to complete the work in three days but had it ready in two and a half. The repair is very well done with excellent color match. Even though we have had the car back for only a day the written warranty gives me confidence that any problems will be taken care of.Now that I have published this review I see that there were negative reviews that I missed - happy I didnt see them because I would have missed out on an excellent repair.

Had a couple of concerns with the work when it was finished.....was kinda frustrated but the owner was courteous and efficient in fixing the problems....he was quick to fix the problems so I would recommend his shop to anyone who wants great quality work....one of the best body shops in town....Art Lakey

They always treat us good and repair our car with fast efficient service.

GREAT CUSTOMER SERVICE

When someone hit me in 2015, their insurance sent me to Rising Star. They were so nice and easy to work with. They did a quality job and were upfront about everything.

They are friendly and have great rate prices.

Great place

One of my customers took a vehicle to this shop and they did an absolute horrible job finishing the paint. I took photos, made a video and will be reporting them to the Better business bureau. There were sanding marks everywhere, paint burned off from a buffer, scratches and drag marks from a cord. The customer had to pay me twice to fix it which is pathetic on the body shop for not taking care of this. Someone at this place needs a class on how to finish paint.