Ive used their services twice now for two different things, and both times I was met with hospitality and transparent pricing. A good, honest business with people who know what theyre doing and are willing to work with you. I recommend them and will continue to go back to them when needed.
I was really nervous about bringing my computer in the first time, I have important financial information on my computer so it was important to me that I found someone reliable. They were very friendly and professional and I have since recommended them to a few friends. Theyre also surprisingly fast, Ive been here a few times and theyve never taken more than a day.
Fix it or ditch it and move on to new technology? Luke at CM helped me work out what direction to ultimately go in when I was considering whether or not my machine was worthy of saving. When I decided to repair the hard drive on my Mac Luke handled it and was even able to save my data from the old drive. He was thorough and answered all of my questions without condescension or judgement. I have my machine back and its purring along beautifully. Id go to Computer Mechanics with just about any technology issues without hesitation and will be recommending to all of my friends that need tech services. My machine was worth saving and Im really glad I called this place. A+
Did a good at a fair price. Very honest.
Provided quick in-house soldering service for a Macbook Air logic board connector that had been dislodged, and at a very reasonable (and competitive) price! The rep was quick to diagnose the issue and provide a quote. I got my computer back within hours of dropping it off, and everything has been working great for the last couple of months. Highly recommend!
Always get great service here. Ideal place to get a laptop for school/collage.
My sons gaming P. C. went out during transport to his grandparents. I was going to take it to best buy for them to fix it when a friend of mine told me to take it here. Cost me next to nothing and was ready the same day! Great people, great service!
I had to take my laptop in to replace my screen and it was done very quickly. Great customer service and if I need repairs again I would come back.
This is now the third (maybe 4th) laptop they have replaced due to malfunction. The first had issues they couldn’t fix, a computer which was for sale on their shelves. the second and third, also computers for sale as though they are fully operational, now continue to have problems (randomly runs into an error stating that the computer needs to restart). The process of having to go there and back many times, explain to them what is going on, and then have yet another failure is exhausting. While they were willing to try to compensate for the various issues with their products each time, each product has failed to work properly. Not sure if this is a reflection of incompetency in their refurbishing work or what, but if you need more assurance that your device will be reliable, don’t go here.
I received great service here. They stand behind their work. After being treated badly at a big box store, I now dont go any wear else.
Luke is super awesome and helpful. Theyre a small store, with a fair selection of products & decent prices. The quote to clean my laptop was a steal!
Took my HP ENVY x360 in for a unknown system failure. He found the issue and had it repaired in a day. Thank you for the great work
Extremely competent, didnt try to oversell or charge for work they couldnt complete. Honest and friendly. I definitely will give them more business.
Good inexpensive repair by someone who knows what hes doing. Would definitely recommend.
I not a Computer Guy so I took my problem with my Chromebook to them to diagnose whats wrong the Staff is Awesome an please give them a chance to earn your business I highly recommend!!
Inexpensive, older very well repaired & reliable computers. Their repair tayes are excellent, too.
I bought a desktop computer from these guys earlier this year. Completely satisfied with purchase, saved a lot of money rather than going to best buy. Ive been able to pick up odds and ends at the store, too; they have a great selection of misc computer supplies for being a small shop. I very much value the time the owner has spent answering my questions, and helping me keep my machine up to speed.
No drama, just in and out in 10 minutes with an answer to why my computer wasnt working. Will keep in mind if I have any more computer problems!
Im so grateful my friend referred me to this place. They are prompt, affordable, conscientious and polite. They did a great job cleaning up an old PC I have and reorganizing the files so it runs so much faster. They did it in half the time and for half the price of a big box store I used before. Im not super tech savvy so it meant a lot when they told me I could call for tech advice regarding the repair if I needed it. Highly recommend.
This place is amazing. I brought my laptop in and it was checked for free no charge. Very professional and nice
I bought a used laptop for $249. Within two weeks I had significant issues: the full screen immediately turns into the small screen, the notification manager keeps showing with no notification, the mouse will move off screen and dissapear, and the pages will just shut down. I took it back just after 30 days due to Covid-19. Luke said, even though it is past 30 days I will reprogram it for you but I think it is you and you need to learn how to use your machine. I picked it up and it does all the same things mentioned above. Scolded and now have POS laptop I paid $249 for. I contacted Luke again and begged him to fix my computer, which I would change my review, but he just hung up on me.
I had to take two laptops in for assessment after they received water damage from a burst pipe at my residences. The tech working was able to immediately look at my machines and write up an assessment for my insurance company. I have waited in line to see a tech at a big box store longer than it took for Computer Mechanics to finish their work. I also couldn’t believe it when it was only $10 for them to look at my machines when other shops won’t touch your hardware for less then a $40 diagnosis fee. Highly Recommend giving these guys a shot if you are in need of computer help.
Fast service
I had a great experience. My issue was handled quickly and professionally while I waited. What I thought was going to be the end of my laptop turned out to be a minor issue. I wasnt charged any fees. I wasnt sold anything I didnt need. They have earned a return visit the next time I have an issue. Highly recommend.
Great place! Luke was very professional and kind when I took a VR headset to be fixed there. He actually did beyond what he had to do just to make sure my item would work as it should. Price was fair and I would definitely come back there for any kind of tech service I may need in the future!
Awesome shop, great service, they will try to help in any way they can and will be totally honest with you as far as repairs. Very knowledgeable about all aspects of computer repairs. Have a great selection of refurbished laptops, towers, and other items. Highly recommend them.
Reasonable prices very friendly and my computer works great
I have been going to Computer Mechanics since they opened their doors for laptop repair and buying laptops and they have never disappointed. I highly recommend them.
Fixed my tower fast and cheap, would definitely recommend to friends.
Excellent business, owner is polite and friendly. I needed the power jack replaced on a laptop, and price was well bellow other local repair shops ($20 - 35 less); Ill gladly come back as a repeat customer.
Took my laptop in after it wouldnt start due to a power outage. I thought it had been fried. Selected Computer Mechanics because they have a free estimate. The young man opened it up, took some stuff out, moved some stuff around (see how much I know about computers) and it started right up. Took all of 10 minutes and was complimentary (probably felt sorry for me :) ). I highly recommend them for your computer needs and will be referring all my friends.
Fantastic service and support, as honest as computer guys come
This guy is legit. Could not get a timely response from any computer fixer except this guy. He listened to my issue and gave me an all inclusive quote over the phone. When I came in it was a lesser problem and he charged me 25% of what the original all in quote was. You must call this guy to see the difference. Thx!
This place is AWESOME!!!
Good place to go for computer work done
Went to get the power jack fixed and now the casing of the computer is falling apart because the screw fell out and they broke a part of my computer off and wont cover it. They want me to pay another $60 on top of what I paid them even though nothing but the jack was broken and refuse to cover it under the warranty.
They are a great place to go to! They always fit me in and get my laptop fixed! Always have my parts on hNd or get them within days! Fairest pricing around! Im a loyal customer!
These guys are great! They had a selection of the used parts I needed. And the price and hours fit my needs. Im returning soon for another item I couldnt find anywhere except E-bay. Thanks guys its good to have local business thriving.
They have been very helpful with my laptops, PC computers, and tablets!! Keep up the good work!!
Went for diagnosis on my components for my build, got the answer within a day and he was incredibly fair and kind. Awesome business right here.
My laptop was supposed to have my keyboard fixed and a new battery added. Things were broken on my laptop when I picked it up. Additionally, Luke the Manager wasnt going to notify me of items I forgot in/with the laptop and when I asked him about this he replied its not our responsibility, and laughed. When I relayed to him my computer was now broken he tried to charge me more to fix it and said it was a coincidence that it was now broken. I notice the reviews and it seems like this happens often. Also, he used super glue on my laptop, and kept saying that was my only choice for other problems with my laptop instead of finding parts or ordering parts. Now I have to find somewhere else to go so that they can fix the damage Luke the Manager at Computer Mechanics did.Regarding the Owners Google Response:The response from the Owner” if not Luke, goes to show how unprofessional this business is. They have no right to try to disclose personal information about me. It is unnecessary and unprofessional in how they chose to word there reply. That additional problem that the owner speaks of was one that they had caused and they know it! That part of my laptop was working perfectly before they touched my laptop. Now, I have to go somewhere else to get if fixed all over again. They call this a good deed?To clarify on what the owner said about the items forgotten, there were actually 2 items that I am speaking of, an SD card and and HDMI cord. I do have a medical condition, however, regardless of having a medical condition or not they should have told me my SD card was still at the shop. They let me leave the shop with my laptop, and they still had my SD card, which was inside my laptop when I first brought it in. They never called me about it, and there reasoning behind this was because I was coming back eventually whenever they received the battery that they ordered for my laptop. They thought of something to say to me fast... The same thing happened with the hdmi cord, however, due to Luke the manager making me feel uncomfortable by being unprofessional, on top of my physical problems I forgot my cord there, and again I did not receive a call. I was in a knee brace and I had my young nephew with me waiting there for a very avoidable amount of time, but Luke the manager did not care about what he could actually see with his own eyes. They know I am not lying about any of this.They are not the BBB, they know nothing of me nor my past, and it is unsettling for them to try to say that they do. Furthermore, they cannot make claims, accusations, and speak with such absoultions on behalf of the BBB. I have no reason to lie about anything, but of course an unprofessional business would try to deny any wrong doing on their part. I think it is childish in nature, and a waste of time to argue with any adults that engage in this type of careless behavior, especially since I am suffering from physical health conditions. I guess the owner is a doctor too, who knows. Lawyer it is!
So helpful, they had just what I needed: an affordable replacement monitor for my desktop. Will absolutely return next time something breaks!
They have a great selection of computers and the techs are skilled and efficient, overall a great place to go visit for your computer needs.
I Just DJd a 5 hour EDM set with a 250$ laptop i got from here last week. It ran clean and smooth all night with 0 crashes. Go check them out!
Awesome service that was quick, and very knowledgeable! Go to them instead of Geek Squad!
Great deals professional customer service tech.
Extremely helpful!! got me together!!
Great Father and Son Team
THE YOUNGER GUY IN HERE FIXED MY CHARGING BOARD ON MY COMPUTER FOR 100$, TOOK FOREVER THEN WHEN I WENT TO GO GET IT IT WAS BROKE!TO JUDGE JUDY WE GO!!!!!
Great place nice survey
Super helpful, friendly and really fast
Consistently helpful and friendly!
Know there stuff!
They made sure that i was set with the computer i got
Good, fast service
I have been putting off getting my desktop PC updated to windows 10 from windows 7 since service for that os was dropped months ago. When I brought my computer in Luke was very friendly and professional. He gave me an estimate and didnt try to upsell, overcharge, or pressure me in to unecessary upgrades. The service was done much more quickly than I would have expected and I have had no issues whatsoever since. I will definitely be returning if the need arises. Thank you, Luke.