Chris Curtis and the owner are FANTASTIC! I was so discouraged before visiting and meeting with Chris given my situation, but he was very encouraging, supportive, and positive that we could get a deal put together. He took the time to answer every one of my texts and emails and was patient working up numbers of many different vehicles that met my needs/wants to get the deal done. I was not expecting to leave in my new car, but Chris and the owner came up with some creative and flexible financing for me to make it happen! Thank you SO much for helping me during a time of need and taking a huge stress off my plate. I definitely recommend Ypsilanti Import Auto Sales - check out their inventory online and stop in for a visit, I am 100% confident that you will be taken care of.
Today I woke up & bought a new camero! It wouldn’t have been possible without the wonderful manager, Chris Curtis! This fine gentlemen helped me from the moment I walked in. Very polite, didn’t try to play me because I was a woman, if anything, he did the complete opposite! Helped lower my rates, took care of all my needs & concerns before I pulled of the lot. This is by far, the best experience I’ve ever had in buying a car. It was such a smooth, honest, quick process. I would recommend this place & Chris a million times over again! & also, he will be there for any car updates or issues I ever encounter & was super efficient working on the vehicle. If you ever doubt your credit, GO HERE! Also, their website was completely up to date with inventory. Go to Ypsi Imports & ask for Chris Curtis; you will not be disappointed! 😌💯
Personally I had a great experience with this place. I am probably NOT the easiest person to finance for a few reasons: I work as an independent contractor with Instacart, and my credit isn’t the best (it’s a slow process to full credit recovery). To add to that I am also a first time car buyer, as in I have never financed a vehicle before.I first approached this dealership because of a prior experience when I bought a Ford with my Dad quite a few years ago. I remembered them being pretty good so I decided to give them a shot. I met with Danny and he assisted me in applying for the finance and everything. Very patient and professional! First time I was informed I needed to raise a little bit more for my down payment and to return after I did. Understandable given my circumstances.Fast forward about two and a half weeks and I came back with the bigger down payment. Things started to look up finally and I test drove a few cars. The Finance Director James was a great help securing me my financing. I appreciated that he was straight forward with the numbers and let me know exactly what I would be able to get into. Again, both him and Danny were extremely helpful and patient with me during my first car buying process.Would recommend to anyone in a similar situation as me, who is looking for a reliable vehicle! Thanks again guys.
Been doing business with Ypsilanti imports myself and my family for over 25 years We probably have close to 40 vehicles bought sold during this time. My dad was the Michigan salvage vehicle inspector for years there great relationship with the owner general manager and staff all great people go out of their way to help you and is the most fair and authentic car dealership around, period. I will always do business with these guys Theyre fantastic and I wish them the best
I cant thank Chris and the folks at Ypsilanti Imports enough. No other dealership around would even call me back. A hour later and I had my car. Thank you so much. Forever customer.
Only place I will take my vehicle for repairs. Jeff is a great mechanic. Fair prices and quick work.
J Rock was amazing, great customer service. Will be back
Came in there with 13,000.00 down for a 21,000.00 truck. Did a credit app. Got called,approved. Called back and payment was 317.00 a month! When I asked the percentage rate, total vehicle cost and who was the finance company all I got was how bad my credit was. I told them that at the start. I lost my job 4 yrs ago and went right into the crapper. I take home 5000.00 to 6000.00 a month now and wanted to start rebuilding my credit. Asked more then once for this info and salesman could only say I dont know. How do you sell cars and not know anything about the deal,? Needless to say never called back. If they cant knock your head off they dont want you as a customer. As a side note: At 24% including tax, 60 months would be 266.00 a month. So ... whats that say?
I originally came in 2 weeks ago showing interest in a particular vehicle. At the time the key for the vehicle was unavailable. But I came back in a second time it took a long time to locate the key. Finally, the owner just called and had another key made. Which took more time. I spent the entire day trying to get multiple issues resolved with the vehicle. The staff was semi patient with me, but they had one on my last nerve! When the owner called me himself it seemed to be a sign of some turn around in the service. In the end, after him trying to sell me a different vehicle that I did want, I finally got exactly what I wanted. the owner went above and beyond to make sure that I was satisfied with my purchase. When I first left I didnt feel like I would ever return, nor would I ever refer anybody else. After the excellent service from the owner I would definitely recommend this place. Even with all the problems that I went through the day, was very patient, and sold me exactly what I wanted!
Great Service & Great People!!!Go see CJ and J Rock. They will have you driving out happier than you walked in!!!
I am a happy satisfied customer thanks to Chris he made sure I got the best rates possible and made sure I felt comfortable with my new car thanks Chris and Ypsilanti imports!
Thank you CJ and J Rock
Hands down this was THE BEST car buying experience!! They have a huge selection and variety of great cars. Danny and Chris made this process as smooth and easy as they could, they really cared about helping me find a good reliable car ! I will definitely refer anyone I know to them!
Second car purchase and second excellent experience. Very happy with our experience at Ypsilanti Import Auto Sales. A well run operation. If you want a hassle free place to buy a car, this is the place to be. Everyone is highly trained and its nice to receive customer service in a friendly and professional way. Thank you guys!
Very friendly and professional staff, honest, and will find the best car for you! Found out about this placefrom a friend and they didnt steer me wrong. Highly recommended!
I had a great experience here. Big Thanks to Ardis, J Rock and the owner. They really made sure I was able to get a good deal on my car, Ardis really went out of his way to make it happen. Im feeling happy and blessed. Thank you for everything!
Pleasant experience buying my car here. No hassle and was respected every step of the way. Will definitely recommend to others.
It took longer than i wanted but they were very professional and thorough with every aspect of the process. Very customer friendly and helped out with a lot. All in all these guys exceeded my expectations. Definitely 5 stars in my book. Thank you Danny and J-Rock.
Go to j rock everyone there is great 5star service
Andrew, J Rock and the owner are awesome! My first experience buying a car from them was fantastic and when I started having transmission issues with Jeep, they were quick to have it repaired and file the paperwork with the warranty company. After a year and half I traded the Jeep in and they got me into a 2017 Nissan because I was still having issues with the transmission on the Jeep. These guys are super friendly and very professional. These guys genuinely care about their customers. I HIGHLY RECOMMEND THIS PLACE FOR GETTING A CAR!!!
I was referred by a good friend to Danny and JRock. My experience was great (also long so go at 9am if you can) and I left the lot with a 2017 Jeep Compass with low mileage and a warranty same day. Very professional environment. Thank you 🤗🤗🤗
This place is a joke. did all the credit online was told i was approved 2 weeks ago with my trade in and 700. offred to put money down literally 2 days ago to hold it until i received the rest of my money.went today to go sign the paper work. my salesman wasnt there nobody had access to his files so had to do the whole process over...and before i was done with process..they SOLD THE CAR I WAS THERE TO BUY..to someone who magically got insurance at a place thats closed till monday and they couldnt verify..
That is the best place to buy a car,very good sellers with fair price.I bought 3 cars since last 5 years from Ypsilanti import.
Great experience! In and Out! JRock and Johnnie took AMAZING care of me! I would highly recommend friends and family to come here if you’re in a bind! They will work with anyone!
I will recommend this place to EVERYONE that needs a car; ever! It was difficult because I had never bought a car from the lot. The ignorance that I showered in doing so was taken with more than a grain of salt by my sales person. But he held his tongue and dealt with me ALL DAY. He wasnt pressed to make the sale, he wanted a satisfied customer. I think his name was Chris, and his patience with customers definitely deserves 5 stars. The service department was slow, but VERY knowable. He saved me money on problems I didnt know I had. Getting a call from the owner to make sure my service appointment was going smoothly also goes a long way. All adults, with grown service. Its not about the money, its about you getting what YOU WANT. I got 95% of what I wanted, and the staff didnt stop till I was 100% satisfied. Mission accomplished!!!
Staff is friendly outgoing and hilarious. They will make sure you leave rolling in good wheels. I had Mary. She is sweet funny and she cares. She makes you feel comfortable and does not pressure you into things. I went in looking for a 2011 Cruze and I drove off in a 2017 Hyundai Accent. It’s perfect. I did not think that would be possible but they made it happen. If you are looking for a good set of wheels visit Mary.
Andrew and J Roc were very very helpful. The environment and service was a1. Im recommending everyone that I know to go to Ypsilanti Import Auto. They were very professional and made me feel very at ease.
Very unprofessional my son got the run around by one salesman was told he just needed to sign paperwork and have a co- signer. We get there and spend 3 hours waiting and some other salesman sells the car right in front of us that we were there to buy. Zero stars but have to give one to comment here???
They got me in the car I want took them no time and have great prices I really will want me people to come in as soon as they can
Johnny and J. Rock were so kind and really took care of me. I was able to drive out with a car the same day! Would recommend them fir sure.
I worked with Andrew, everyone there was extremely friendly and professional. Overall great experience and I found the car I loved. I recommend everyone to check them out!! Thank you again
J-Rock is one of the best car salesmen I’ve went to over the years. He got us right into our 2016 challenger. THE exact one. I highly recommend this dealership to anyone and everyone. The owner was super awesome too. Couldn’t have asked for a better experience! Thank you guys so much
Ardis and JR was really professional and courtesy... Answered all my questions and put me in the vehicle of my 1st choice! If anyone needs a car come check them out!
Big thanks to Mohammed and J rock I am a first time car owner and when I say these guys help out so much to make sure I was comfortable to get a vehicle that was right for me and my family they answer all my question and on top of that I walked away with a beautiful 2014 dodge Journey limited with low low miles couldnt asked for anything better best place to go out right in YPSILANTI MI thanks boys I appreciate it
Experience? For buying a used car? It was almost psychedelic? No pressure. Nice cars. Compassionate salesman. And I walked away with a payment that fit my familys budget.
J Rock and Danny Brown really took their time to finance me in a difficult situation. Thank you for being genuine and friendly to me! Great professional services!!
Never shop here the owner will lie right to your face just like he did to my girlfriend I wouldn’t shop here if it was the last place on earth now this is an up date I see the comment from the owner yes this was the right lot you and your brother that work there are liers and that’s sad but like I said I’m happy she didn’t get a car from here and went to a better lot
Absolutely love this place! Will refer anyone here. Bought my 17’ accent two months ago and my sister just purchased her 13’ Chrysler 200! See Jrock and you will be satisfied!
2 large red flags as soon as I walked in.1. A lady walked in right behind me complaining she just bought a vehicle and it started shaking and needed someone to fix it.2. I looked at a car on FB marketplace listed for 12,300 and when I got there they tried to sell me the car for 21,900. Yikes!
The owner is AMAZING!!!! My daughter was having a problem with her car after a few months and the salesman kept dismissing her so when me and my financee came in to get my car we brought our daughter and the owner listened to her took the car for a ride put gas in it and made sure her car got fixed .we were having a bad experience but after the owner actually took time with us And truly cared
Reliable cars very reasonable prices.
If you go here for car repairs, ask for Jeff.He called me periodically throughout the day to keep me informed about what diagnostics and repairs he was making to my car, along with the corresponding (affordable) prices, all in a very genteel manner. He was able to diagnose and repair the issue (wire shortage) on the same day.
What a great place and great people they treat you like family and wont give up until you are totally happy from sales to finance just a great experience! Ill definitely be back to buy another vehicle
So I have been without a car for awhile now. I have been driving passed Ypsilanti import auto for weeks. I finally stopped in J Rock and Andrew got me together. I came in and drove out the same day. I will be telling any one looking for a car to come and see J and Andrew for their next car.Thanks guys
Phone guy didnt identify himself. Me: Do you publish your prices online? Him: Yes... Me: Can you show me where to find them? Him: Which car are you interested in? Me: Im shopping... none of the cars show prices. Can you show me where the prices are, online?... Him: Which car are you interested in? Me: Ok, lets try stock # 52946... whats the price of that car? Him: Whats your phone number? Me: Thanks for your time If youre a lawyer this is probably a good place to buy a car, but for everybody else I suggest you shop someplace else.Heres a snapshot. No prices.
I just got my car here last week, theyre alright. The pricing is pretty good and they have a good selection of cars, but the staff is borderline terrible. I keep having to take my car back to get it fixed and they still havent done it after 4 trips... I recommend a different mechanic, but the dealer portion is good.
Madad and J Rock took great care of me, they walked me through everything! They understand my credit issues but worked well with me with no issues! I highly recommend these guys🤗
I purchased my vehicle and had a great sales person (j rock) who got me into EXACTLY what i wanted and with the details i asked for. The owner 😍😍was a even better cherry on top💋 he was genuine and his character seemed honest❤. I appreciate him taking the time to show me all the things i wouldve even thought twice about worrying about. See you guys in a couple years!😉
Andrew and J Rock did a great job on helping me purchase my first car. Well recommended!
Just dont do it. Cars are terrible and they will put you in anything. The cars are not even going to be 50%. If you ABSOLUTELY have to, take a mechanic and read over the car fax. They will sell you a total loss vehicle.
I bought a car from there about a month and a half ago. My sales man name was Samuel ( Sam) like my name. I have purchased many cars in my life time but this was hands down the best experience I have ever had in car buying. Sam was honest, and up front with everything he said. Usually that doesnt happen when Buying a used car so I was really impressed. The car is clean with low miles with a warranty and he got me financed within a few hours. I suggest you go there and ask for Samuel( Sam ) I dont think you will be let down. If you see this Samuel... thanks pal Ill be sending everyone I know to ya.
Andrew Bulo Was really nice he was the only reason I went their but Jay rock don’t know how to talk to people
Jrock took such good care of me and put me in a great car and they work very well with you! I HIGHLY recommend coming here!!! You won’t regret it!
Weve gotten 2 of our cars here. The internet prices are a bit inflated, but I found that at most places we went to looking. We were able to negotiate a good price and extended warranty. They have some gems.
Excellent customer service.... cj really helped alot.... great management team
Good place to buy a car Mohamed and j rock 💪🏾
This place is great! J-Rock and the whole team was able to help me and get me a car, I highly recommend this place, if you’re looking for a car.
I came into Ypsilanti imports and jrock met all my needs. I was able to get into a car and start driving. All it took was a couple of days and some check stubs.
J Rock at ypsi imports couldn’t be more helpful.. i walked in spoke with him about the truck I was interested in an about a hour later he made sure I was leaving in it
I recommend this place to everyone! Great place to get a car and they even work with you! Will be coming here for future car needs !
Walked in the door, met J Rock and he made sure i drove off in a car i really liked, and with affordable payments, couldn’t be happier. I recommend this place to anyone who is looking for a good deal.
The staff at ypsilanti imports was very helpful. Especially J Rock and Andrew. Made the process a lot easier, helped me get financed, helped me find the best car, and that best fits my finances. I recommend friends and family to go to ypsilanti imports for all there car purchases.
J-Rock and Andrew are the best took care of me and my wife cool people too
We had fair credit, but we were trying to improve our ratings. Andrew and J-Rock helped us get into a beautiful Cadillac CTS. Thanks Andrew, J-Rock and Ypsilanti imports, ur the best. I would refer all my friends and family.
Me and my wife bought a 2011 Chevrolet Traverse back in September of 2015. Chris Curtis was our sales person. We had a great experience buy the car Chris was very help and knowledgeable about the car we where buying. He also was able to get us a second key for the car because all it had was one. We will be doing business here again when we need another car.
Thanks to Jay Rock and Cleo I got me a new vehicle I will refer them to family and friends thank you gentlemen great job very nice man Jay Rock
I wouldnt recommend this place if your a 1099 independent contractor they will run your credit and leave you with a hard inquiry on your record, and they dont contact you back to let you know anything But Im happy I avoided the high intrest rates!!
Excellent service Johnny and J rock the finance manager put me in a 2018 Malibu as soon as I walked in! Appreciate the service!
I came in to buy a car after having a very hard time every where else, Mehran and JRock treated me over tops right! They worked diligently and put me in a 2017 Nissan!! I recommend everyone to go in and see these guys, they give awesome service!!Thanks Guys!
Jacob and J Rock took care of me. Yall need to go see them to get a good deal.
I purchase the last three vehicles from Ypsilanti import the best car dealer ever!!!!!!! love the staff absolutely love Mahron I just got a steal of a deal on my 2018 Nissan Rogue I am absolutely loving it!!!!you will not go wrong great quality cars it is worth the drive from Detroit to Ypsilanti!!!!!!!.....
Im so happy... I got my dream car ..j rock rocked and made that possible.. Terry was a sweet heart, they really made my dream come true.. Thanks you guys!
Hi, to the person that put the review about me..Chris Curtis.. that was an outside sales company that was here to do a promotion that said you have the chance to win..again chance to win.. I know that I was not involved in this because I was on vacation that week..But we hope that everyone would win a prize..as for getting that mad again I was not here and not sure who you actually talked to but we no longer use that sales company.. please disregard the comments and feel free to stop in and give us a try you will find that we are pretty easy going and easy to deal with ...Chris Curtis
Thank you you have everything a driver may need just stay on the road two thumbs up
Dealers are competitive and eager to help. wide variety of vehicles, very friendly and smooth financing process. would go get a car again anytime.
J Rock in the financial department, and Mehrdad the sales rep got me into a great car, bring the nessicary paperwork and what not and they will have you riding in something nice in a short amount of time. If your in need of a new car these guys are worth checking out!
Avoid at all costs!!! I bought a Jeep from them a few months ago that I was finally able to trade in. When I bought the Jeep the seatbelt latch was broke, the wheel was missing a center cap, the the vehicle needed detailed. They said they were going to fix all of these issues before I purchased the vehicle, as soon as I left the building they avoided/ignored me and my wife like the plague. Not one issue was repaired and no courtesy call when our license plate came in, we had drive there to see if it was in the day before the temp expired because nobody there could seem to tell us over the phone.
(READ ALL THIS) The worst place ever to buy a car from. Go down the road, This place first of all I drove on an expired paper plate because they did not have my plate until 18 days after i purchased the vehicle. I then found out they sold me a lemon, I found out the cars sub frame is cracked, why would a place sell a car with a cracked sub frame. The owner is a joke they tell you one thing and do another. Since i bought the car in July i have out 1,000.00 dollars in repairs into it. I will never recommend this place to anyone. Another issue i had about this place they gave me the wrong CARFAX when i purchased the vehicle. I found out this because i work at a reliable car dealership and asked them to print me the car fax where i found out that my car was in an accident. they electrical taped my tie rod end so it would stop making the noise which they fixed LOL funny right. now I am stuck with this vehicle which i will by the end of my finance terms i will have paid over 10 thousand for a LEMON! Thanks Andre! i appreciate it!
Ahmed and j rock are thee best helped me get my new 2018 Nissan and on the road in two hours. Definitely the smoothest process with the friendliest staff
I enjoyed my first experience through the company 2ho stood out the most with help were Andrew & I believe Jay Rock I recommend those 2 #Thanks
Great service Jay rock and Andrew gave me the best service will definitely be referring all my friends here loved the car ran wonderful.
Had a appointment set 2 days prior with Mary and drove 2hr to buy 2009 Chevy Impala, when we got there was told car went home with a salesman and really didnt make effort to get it back. Then was told that owner would sell 2 others Impalas for same price and Mary actually commented one of them was a 2014 impala sitting by my car. After looking at it decided that vehicle would be ok. Went back in and reneged on deal. Owner never made attempt to contact us about this problem.What a total wasted day, this place is a joke
J rock and Danny are the best sales people to see they will work endlessly to get you what you want, and whats beas had a great experience buying here.
Mohammed is the salesman to talk to here he will do you right! Got a great deal on a Jeep Cherokee!
Came in traded in my 09 Chevy for a 2019 Hyundai, service was great and J ROCK was very helpful and got me in a new car with a low payment!!!!!!
They were great. Jrock and owner worked with me in every way to get me driving in the car I wanted. TheyreT great
Best dealership in the ypsilanti/ann arbor area. Was able to find a car and take it home the same day. Salesmen are great individuals and genuinely want to help customers, not just sell cars. Conditions, prices and miles on the cars are fantastic. Domenic and Greg were awesome! If I decide to get another car years from now, I would definitely return here.
Staff is great and goes above and beyond to make sure you’re happy with your purchase!
Merdad and J Rock were able to help me get financed after 2 other places said no!They went above and beyond expectations and they put me in a 2014 vehicle with low miles and a warranty!
The best!! J ROCK _ TERRY ...THE BEST ...I WILL GET ALL MY CARS FROM THERE
Very nice salesmen...they will work hard to get you in a car...as well as work with you...a special shout out to Andrew Buloc and J Roc for their assistance...
I highly recommend this place! Chris and J rovk took great care of me I drove of the lot in the car I wanted very fast!!!
They were very professional and the two salesman that helped me out were Ardis Lewis and J-rock. Great place to look for a car.
Jrock gets a 5/5 he was amazing if it weren’t for him this place would be getting 3 stars, there were just a few things that made me a bit uneasy with the whole buying process. I worked primarily with CJ, he’s super sweet and willing to help but he beats around the bush and kinda tells you want to hear instead of being honest. I went in there with no credit and a pathetic trade in and down payment and was able to drive off in a nice decent car. Entirely greatful!! If you want the straight up answer and someone to tell what is what, talk to Jrock, he doesn’t play games or just try to sell you. He explains why certain things may be different or change throughout the process, rather then saying “trust me” just to get you to sign the paperwork! I had MANY questions and concerns that were left unanswered until I spoke with him. If you’re able to start and finish the process with Jrock! I appreciate all the help!
Great experience everyone is nice and knows there stuff !!!
Finance department was helpful.Sales rep was open and honest.
I buy all of my cars here love this place I purchased a 2017 Ford Explorer I told Mehran and Jrock what my price range was and boom affordable and low interest!!!!!! Highly recommend!!!!
After almost a year without a car, i went to a few dealerships that advertise guaranteed approval bankruptcy, divorce,repos,and some family losses, i told them up front, THAY APPROVED ME ALRIGHT...for some overpriced cars and some needed wrk or didnt start. And after 2 days i find out my credit was run 14times and they wanted almost 1/2 dwn... when i got to Ypsi Imports i explained my issues and my bad credit.. this was late on a Saturday, Merdod and the finance manager J. Rock explained different options to me and put me in a 2017 car with warranty and even helped get my insurance started, this was all on the following monday morning, they made calls and advocated for me to get me in this car. When all was done we werent just shaking hands we hugged like family and they thanked me for the business, when their the ones who really helped me to really get on my feet. Im now a forever customer and will be telling all my family and friends to go there 1st.
I had a good experience here,over all except charles and jay rock they are fast talkers and not very partial to women more like ass holes.but the owner and shawn aka lucky really took good care of me,i left with all needs meet and a great vehicle.i would recommend this shop as they also have a great selection and decent prices.thanks Ypsilanti imports!👍👊😀