Fi
Fischer Honda
Ypsilanti, MI 48198, United States
Comments
Jo
Review №1

I purchased my vehicle from Joshua and the entire experience was extremely pleasant and efficient. It was my first time buying a car without seeing it, but he quickly answered all my questions, assured me the listing was accurate, and even delivered it! The overall buying process was simple and smooth! I highly recommend working with Joshua and this dealership!

J
Review №2

This was the best car-buying experience I’ve ever had and also my first time buying a brand new car. Kelli communicated with me promptly, and even though inventory was low, she was able to get a new Insight for me from Kalamazoo within a week of our first contact. I also appreciated all the different warranty options as well as the different financing terms I had access to. I suppose that part is more about Honda and Huntington National Bank than it is about Fischer Honda, but still I think the finance manager Zach did a great job of figuring out the options that would work for my situation.

Sa
Review №3

Great experience working with Fischer Honda! New sales manager Brandon Foster went above and beyond to help me get a new vehicle in a short time span. Car shortages everywhere due to a microchip shortage but he got me into a great 2022 HRV that will keep me and my family safe! Thank you all so much.

Ru
Review №4

Great work as always, very timely and professional. Most places will try and oversell you and make u buy/replace stuff u dont need. I asked for too much and they were honest and only did was was necessary (with my permission of course, after giving their reasoning)... nvr had a complaint, keep it up guys!

ch
Review №5

Wonderful experience from the moment I walked into the establishment to final moment when I left with my brand new Honda Accord. Mike was an amazing salesman he made the experience very personable. Zach is an excellent financial manager, he provides every possible best option for his customers. Overall Honda Fischer has amazing staff and consistent customer service. Even the GM helped me through the buying process and made great suggestions that helped me guide me to make the best but comfortable decision throughout the sale. Thank you guys so much! I would definitely recommend their service to anyone!

Ge
Review №6

Smooth and great experience all around! My salesperson Jacob walked me through every detail of the car and talked me through all my options and advised me well. The finance manager Zach went above and beyond finding me the best rates and presented excellent options. Would recommend for anyone purchasing their first car on their own like me!

Ve
Review №7

Came for an oil change for my Honda Odyssey. They had some coupons which made the price very competitive. Everything was done in less than 45 minutes. I am happy with their service. People were friendly. They even had coffee and some bars in the place close to the waiting room. This has become a rarity these days after Covid.But I was surprised by how old the building was that housed the dealership. I have been to Honda dealerships all over the country. This was probably the oldest looking and most congested one I have been in. Wish they move to a new facility soon. This is no knock on the employees. It is not their fault that they work there.

jo
Review №8

Knowledgeable, quick and competitive. These guys will set you right quick and the work is always good. 5/5

Sa
Review №9

Great service. Very fast and friendly. The staff was also very informative.

Rh
Review №10

Went in for my oil change I negotiated when I bought my car there in November. They had it on record, as a free oil change, they were fast car done in less than an hour! No hassle, no waiting, very courteous service department. Thank you Well done. I plan on buying my next car there.

Ni
Review №11

Manager was prompt to accommodate my late arrival. Made a recommendation on what servicing should be done for the mileage on the car. Helped prioritize what’s needs vs want. Overall good experience and will recommend others. They have Honda maintenance chart that is good to plan for servicing budget for the life of the car.

Wi
Review №12

This was my first time purchasing a car from Fischer Honda. The staff was knowledgeable and friendly. Jacob responded quickly to calls or text messages. I would consider purchasing another vehicle from this dealership in the future.

H.
Review №13

Fischer Honda was a welcome experience to car purchasing. The dealership was clean and neat. We were promptly greeted upon entering. There was no haggle or aggressive tactics and we walked out with our new vehicle in a timely manner. I would highly recommend this dealership to anyone looking to purchase or lease a Honda vehicle!

An
Review №14

The Service Department was great. Went in for a oil change and tire rotation and they notified me of a service recall and took care of the issue while I was already there. They are courteous and helpful and I will be back.

Sh
Review №15

Rick was great to work with. So pleasant and informative. Thank you for always taking such good care of my car and self

Au
Review №16

Mike was so easy to work with and it was truly a pleasure. He made the buying process smooth and go quickly. He was very friendly and even my two little kids like “Mr. Mike” - giving them goldfish crackers probably didn’t hurt either! We drove an hour to the dealership to get our new Honda Odyssey and it was SO worth it!

Po
Review №17

Most of the time I have a great experience at the Honda In Ypsilanti, but not this time. I was very aware that I was behind on getting my brakes done, and the older gentleman at the desk did not mind saying it over and over again to the point I felt insulted and berated by him saying it very loudly. Remind you that my appointment was for an oil change, brakes, and rotors.On top of that, my brakes were not that bad, so I began to feel he was working up on a way to make it more than I was quoted. Over all not a good experience this time. I will say that Darryl the manager was great as always, so this could have been worse.

Ly
Review №18

With the help of Mike Mirza, I was fortunate enough to purchase and pick up my Lunar silver 2022 CRV-EXL, with black interior Saturday. He has been working with me for months, keeping me updated and informed about the car/chip shortage. I have visited several Honda dealerships hoping to find that car with no luck, not even a 2021. I am ecstatic to have my car. Mike has been my salesmen for the last three CVR purchases, he is professional, knowledgeable, and very enthusiastic. Thank you Fischer Honda, I look forward to buying many more cars from Mike.Sincerely,Lynnette Bridges

L
Review №19

Always a pleasure to go to this shop for repairs. Everyone here is very nice, efficient and go out of their way to make sure I’m satisfied in a timely manner . Love this shop! Have never had a bad experience

Do
Review №20

Our sales person Kelly was amazing. She was very easy to work with, very straightforward. Felt we got a fair deal and I live my new CRV!

Da
Review №21

Pretty much everyone there friendly, pleasant and absolutely professional. Even engaging in every day talk. Thank you Fischer Honda

Ma
Review №22

I had a great experience buying my car at Fischer Honda. My Sales Rep Jacob was thorough, personable, and knowledgeable the whole time. I really felt like he went the extra mile to make sure that everything went great. Id recommend him and Fischer to anyone looking for a great car AND car-buying experience.

Mi
Review №23

Just bought a car from here, excellent price for an amazing car. Jacob was awesome throughout the buying process. Only complaint I have was that the buying process took a long time in person, but I believe that was out of the ordinary and due to irregular circumstances. Very satisfied overall with the level of service and professionalism.

Cu
Review №24

The process was seamless. Least amount of time spent in a dealership. The staff at Fischer Honda are top notch professionals. Masters of their craft. You should purchase your next Honda there. See Mike M. Hes awesome and hell treat you right.

La
Review №25

Our salesperson Kelli was fantastic and I highly recommend her. The financing and admin folks left a lot to be desired. Including dragging out the delivery and paperwork process for hours. Ill go back to work with Kelli. But I wont go back just for the dealership.

Pa
Review №26

I took my vehicle in for an oil change. I was an hour early so I was just going to drop it off. Some one else didnt show up on time so they took it right in while I waited. They dont have a shuttle since COVID-19 so you need to get your own ride or prepare to wait. The service was great! Everyone is very friendly and helpful.

Ph
Review №27

It was a pleasure working with Mike, Senior Sales of Fischer Honda. He was patient, friendly and passionate about me having a positive experience with my new vehicle.Thanks Team Mike! You shine as brightas the stars in my book!!~Phylize~

Ca
Review №28

I am so very happy with this dealership! Finally sales people who are friendly and not pushy. I personally worked with Kelly and she made my trade smooth and went over several options with me. Everyone is so nice from sales to service and wants to make sure you are comfortable. They even have a complementary coffee and snack bar. I will be with this dealership for as long as I have a vehicle because I cant see anyone topping this customer service.

Sh
Review №29

I have been taking my vehicle for service at Fischer Honda for 5 years and am always impressed at the level of service and follow up. I recently purchased a new vehicle from Fischer and had a fantastic experience working with Brandon Foster. Brandon was attentive, but not overbearing or pushy the way some sales reps can be. He explained all available options, weighed pros and cons of certain things, and made the car buying experience so easy. I highly recommend working with him if you’re in the market for a new car!

Ge
Review №30

I am very happy with my experience at Fischer Honda. Ryan was able to get me a great deal on a certified used 2018 Honda CR-V. I visited a few dealers in the days leading up to my purchase and what stood out to me about Ryan and the rest of the staff was their friendliness, transparency, and flexibility throughout the whole process. Buying a car during the pandemic can be a stressful process, but the excellent service at Fischer helped me feel confident about my purchase. Thank you!!!

ti
Review №31

Jacob and his team were great getting me into a car and were very friendly, quick and personable. I enjoyed my experience here and am happy with my new car. Great job Jacob!

ni
Review №32

The management team is horrible. I needed to get my brakes fixed, they didnt have time for me and booked me for a week later and then last min the owners decided to take that Saturday off so my appointment had to be rescheduled and then I needed to wait yet another week. I asked for a loaner car they dont have those available. I am going to be taking my car elsewhere because there is no kind of accommodation here. Oh and also I work all the time so theres limited time I can bring my car in so now I had to accommodate my own schedule yet again for them and they don’t care.

Ju
Review №33

Today was my first time at Fischer Honda. I was very impressed. I was given clear information and an accurate cost and time estimate. The staff was friendly and helpful. I could not ask for more. Thanks!

De
Review №34

Kelli & Stephanie did a wonderful job helping us get the Honda Civic Hatchback of my son’s dreams! Very accommodating & super easy to work with! Thank you so much!

Ka
Review №35

Very kind, polite and friendly. Happy to give any discounts available. Reliable and quick work! Thanks Fischer Honda!

La
Review №36

Went in because I was long overdue for a new one! And Jacob helped me out with no problems at all and found the perfect car for me! Absolutely love it and all the neat functions it has!!!

Sa
Review №37

Very cordial staff. Gave me all the information up front before the work began. Told me what I needed immediately and what could wait and why. It was great!

Da
Review №38

I went in with a friend to help her get a new car and worked with Brandon. He is so helpful and friendly without the usual car salesman persona. He was so great to work with and the process was so easy that I ended up buying a car myself. Highly recommend him and Fischer Honda.

Ga
Review №39

Came in for an oil change. Todd was very friendly and helpful. Great environment and experience.

13
Review №40

Great music list! Oh yeah the service, strong professional team. My son was cool with it. So that makes it good.

La
Review №41

Friendly, timely service. My car was amazing and shiny like new when I picked it up. Thanks Todd and service department ✅

To
Review №42

Everything was great. Done as promised, friendly knowledgeable service rep.

Br
Review №43

Absolutely wonderful service thank you Josh Greer for the great service. Absolutely love my new vehicle 🙂

Br
Review №44

I had a great buying experience at Fischer Honda; Ryan was more than helpful, gave me a great deal, and put me in a great vehicle. I gave him the price range that I wanted to stay at, and he worked with me. I am grateful to have found this dealership; thank you to the staff, owner, excellent customer service, and many smiling faces. Mario G!

Th
Review №45

From start to finish, I was greeted with a personalized experience and extremely great customer service.I was approved quickly, and got the car I wanted! Kelli is amazing and made me feel more like family than a customer. She is great with communicating, follow up, and exceeding expectations!I highly recommend Fischer Honda; you will be sorry you went anywhere else.

Je
Review №46

Great service and friendly people. They were also fast and very helpful with my quick timeline as I had to leave by the end of the week with my car.

Do
Review №47

I took my 2021 pilot in for a tire after I picked something up in the sidewalk. I spoke to Rick in the service dept. I was totally prepared to pay out of pocket and after looking at my file he said it may be covered under Easy Care and it was. Had the tire replaced and I was in and out in no time. Rick was friendly and kept me informed. I couldnt have asked for a better experience.

Bl
Review №48

I had a last minute problem that they squeezed me in to fix and had me in and out in no time. Plus they washed my car at the end. I so appreciate their professionalism and attention to details!

An
Review №49

While on vacation about 5 or 600 miles from home, our old vehicle died...at the top of the hill in downtown Ypsi. We coasted into Fischer Honda to look at an Odyssey we inquired about earlier in the day. We bought it! They were so helpful and above all, just plain nice. They were also patient while we arranges financing through our Credit Union three dtates away. Big thanks go out to Joshua and Jim for an amazing experience!

El
Review №50

Had an awesome seamless experience start to finish with manager Bob Ringo. He was kind and extremely responsive. Very courteous and professional. Made the process easy. Thank you Bob!

Go
Review №51

Rick was especially helpful. He did his best to get me in as soon as possible. Rick also made sure to let me know what the diagnostic process would be, including looking for any recalls. I was very happy with my service!

Al
Review №52

Excellent customer service prompt on the time promised for the completion of my service work wouldn’t expect anything less There’s a special thanks I would like to think Mr. Wolhlgemuth service manager extraordinaire and of course I can’t leave out Mr. Fisher himself thank you for being a strong pillar in this community you are valued and well needed

qu
Review №53

One word. FANTASTIC. From the moment I met Brandon I knew I was in good hand couldn’t be more pleased with my purchase. Would recommend to anyone looking for a new or used car 100%.

El
Review №54

Excellent mechanical work. Patient and very understanding in explaining any concerns about my vehicle. Comfortable waiting area. Awesome place to take my vehicle for maintenance work. Long time customer.

ed
Review №55

. Service desk was quick and courteous. Service itself was fast and efficient.

An
Review №56

Excellent service and really great people to deal with!!!!!We had a flat tire and had lived about 125 miles away. We were hoping someone could get us back on the road.They replaced our flat tire so we could make it home.Thanks for everything!! We greatly appreciate it!

Ga
Review №57

Very quick and timely. Didnt have an appointment and the fit me in and worked very fast. Friendly and courteous

Ki
Review №58

Kelly, our saleswoman, was friendly, prompt, knowledgeable, courteous and efficient. She built a nice rapport with myself and my Son, even though our encounter was brief. We also had a great experience with the Manager, (giving us a great out the door price), and Zach, financial colleague, discussing the different extended warranty options. They were informative and patient as I asked my many questions. My Son was able to purchase his first vehicle and we both could not have been happier at the whole experience. You dont often hear of people rave about a used vehicle purchase but this was truly painless! Thank you Honda Fischer; we will certainly let everyone know about our excellent experience!

A
Review №59

Had a negative experience. Sales guy had no clue what he was doing. Couldn’t even explain how a Hybrid car worked. Lied to us twice by telling us they don’t accept deposits (which the owner later took ours when we called back) and that he couldn’t get a price for us on our trade (later found out he didn’t even ask the used car manager, after we talked with him directly). The sales manager used the excuse that “he was new in March”. That’s no excuse. That’s your job to train him and that’s on the leadership. Manager wouldn’t work with us and brushed us aside. We desperately tried to push a deal through but we didn’t receive call backs, the work wasn’t getting done in an appropriate timeframe.. We wanted to get most done remotely and it was like they had never been asked to do this before. We went across town to Germain who took care of us with less than 30 minutes at the dealership and had the deal done before these guys even called us back. This dealership lacked leadership, process and customer service. I hope they improve.

Am
Review №60

First time purchasing here. Staff was very friendly. Got me in the car I wanted at a price LESS than expected. Would definitely come here in the future to make a purchase!

T3
Review №61

Service was great and on time! They got me in and out.

Ca
Review №62

I have always has a positive experience with Fischer Honda. The reps are knowledgeable and are considerate. I never feel pressured into spending more that I want or can afford.

Ro
Review №63

The service team was typically excellent today. Thank you very much.

Jo
Review №64

Everyone here is fantastic, but Kelli in particular is a godsend. Easy, fast, fantastic experience!

Ju
Review №65

I highly valued Rick Eddys assistance when I visited the service dept. on 5/18/21 to replace a punctured tire. He demonstrated good professionalism with patience and kindness to solve the problem by going out of his way to assist me to get things done.

Vi
Review №66

Nice place to purchase a Honda with very nice people thank you and a special thanks to Mike for taking out the time to help me.

Ke
Review №67

Kelli was awesome. She was patient with me she helped me get into a beautiful low mileage new vehicle. Thank you guys so much

Vi
Review №68

Brandon Foster greatest salesman very bright, informative, articulate when it comes to Honda’s, took care of all car needs, He is good !!! GM at Fischer was very courteous, when it came to doing financial papers, very nice, car was prepped and ready to go, Fischer obviously employs professionals, 5⭐️ Dealership, 2cnd car I got from them, wouldn’t buy anywhere else

Mi
Review №69

I went in for a recall fix involving the axels on my wife’s Honda Fit. I added a oil change and rotating the tires to the work order. And I waited in their waiting area for the work to be completed. About an hour later the service person informed me of a broken lug nut that required a whole front wheel assembly to be replaced and because the time to get replacement parts and to do the work, it required another 3+ Hours to complete. I was also informed that they no longer had a reliable shuttle service or a loaner car. So besides the $500.00 + for the lug nut fix, I also had to spend $30.00 on taxi fare to home and back. This is the 1st time in 14 years dealing with Fischer Honda that I was left without a shuttle ride or loaner car because of an extended service situation.

To
Review №70

Todd in Service was great. I was due for the more extensive service this time. He went over it with me and made sure I understood everything. My vehicle was ready when he said it would be, and the estimated cost was right on. Thank you.

Ha
Review №71

Jacob is very friendly and he helped me through the purchase smoothly. I love my new vehicle!

Sa
Review №72

Highly recommend this dealership! What a nice experience and quite impressed with the knowledgeable staff and truly enjoyed working with Mike Mirza! Thanks a bunch!

Ja
Review №73

Purchase was made remotely. All communications were transparent and process was completed without any problems.

Br
Review №74

Always amazing service when I bring in my Honda. Very nice and caring staff. Mechanics always do a great job on my car!

Tr
Review №75

Scheduled regular maintenance. I was able to get an appointment when I wanted/needed it. I was not left on hold! My vehicle was ready when they said it would be. Mr. Eddy was very helpful and thorough.

Ja
Review №76

Brandon Foster got me into the SMART car I wanted - and needed. On the internet I spotted that this dealer in MI had exactly the right SMART car. The problem was that I am in Toledo, OH - about an hour away. Brando drive that one hour and picked me up. Then he helped me acclimate back into driving (i had been w/o a car for 25 months).Patiently, he answered all my anxious questions. This was my very best purchasing experience. Thank you, Brando.

De
Review №77

Kelly, Zach, Frank and Josh where so FREAKING NICE ! They made my car buying experience Easy!They make you feel like family. Super awesome if you looking for a cute lil Honda like mine. Go to fisher Honda ! 😘

Mi
Review №78

Sales person Kelli listened to my description of the vehicle I was interested in and guided me through the lease price. She indicated what was the price I was looking for. She searched and found the color. I sat and signed the agreement without any issues or concerns. Yes

M
Review №79

I had great service with my oil change. The staff was polite and professional!

Ad
Review №80

Mike Mirza was awesome as usual. He is my go-to salesperson at Fischer Honda. This is the 3rd vehicle i bought from Fisher Honda!

ka
Review №81

Mike Mirza, my sales rep was very helpful answering all my questions,I’m never disappointed with the professionalism of the dealership thank you

Ni
Review №82

Mike was phenomenal! He listened and was extremely accommodating, I love my new car and look forward to working with them again.

Lu
Review №83

I had great experience with Fischer Honda. The service manager, Rick, who helped me out was very courteous, knowledgeable, and professional.

Ke
Review №84

Parts lady had a lot of attitude. Went to get brake pads for an 18 Civic. She wanted a vin to help her find the right pads. Rock auto had the pads right on their site. I ordered them from rock auto and saved $40. I wont be going back to this honda dealership for parts. Thank you Rock auto.

Tr
Review №85

Very welcoming vibes, Jacob Lau was more than helpful! He was very attentive to my needs and concerns, he got me into a great car! My new car fit my budget, Jacob also met my time frame. Jacob made my car buying experience comfortable and to the point, I was not talked in circles or mislead. I highly recommend this dealership (Jacob Lau)!

Ga
Review №86

Great sales experience from Fischer Honda and salesperson Jacob Lau.

Di
Review №87

Helpful staff, fast and good service. They even washed my car

Ri
Review №88

Was able to get my AC fixed in a prompt and courteous fashion

Jo
Review №89

Service was quick and professional. Cant ask for more

Su
Review №90

A prompt and great service.

Bi
Review №91

Mike Mirza was amazing, helpful, and sold me a beautiful 2021 Honda Civic! He went above and beyond to help me get the best deal, I highly recommend!

Pa
Review №92

Great sales people and good selection of vehicles. Outstanding customer service!

Sa
Review №93

Very fast and reliable service.

Th
Review №94

My questions and concerns were thoughtfully answered. Javier is an asset to your team.

Da
Review №95

I had a good experience with Kelli at Fischer Honda. She was very informative as to the vehicle that I was attempting to purchase as well as very accommodating when it came to gathering all necessary paperwork.

me
Review №96

I had a wonderfully easy experience. Thank you so very much to Mike Mirza and staff for the purchase of my new 2021 Honda CRV EX-L. I love it!! Id highly recommend Mike and Fischer Honda to anyone.

Ka
Review №97

Made an appointment, was super easy in and out. They provide snacks and drink to make waiting more pleasant.

Jo
Review №98

The staff was very professional and helpful. I worked with Rick in service and he was very knowledgeable.

Su
Review №99

I am very happy with my oil change at Fischer Honda. Friendly people and great service.

Ja
Review №100

Horrible customer service!!! I made an appointment to view a vehicle with a sales associate named Ryan. I live 2 hours away so I made sure to confirm several times that the vehicle would be there if I made the trip. I asked at least 4 times if I had the first opportunity to purchase the vehicle and was assured every time that I did not need to worry, they would not sell the van out from underneath me. I packed all 3 of my kids in the car and my husband insisted that we call before we left to make sure the van was still there. We called the dealership, texted Ryan personally and left him a message that we were on our way/wanted to confirm our appt. When we arrived he showed us the van and tried really hard to talk us out of buying it. I thought it was very fishy. When we asked to take the van for a test drive he said we weren’t allowed to because it was sold 2 hours ago! I was disappointed and frustrated. I asked why he didn’t contact me or why was I repeatedly told that the van would be there for me. The only response I was given was that his manager said there was nothing he could do. It was rude, unprofessional, disrespectful, and very shady. I would never recommend or trust Fischer Honda of Ypsilanti for any of my vehicle needs.-Jamie

Information
100 Comments
4.3 Rating
  • Address:Ypsilanti, MI 48198, United States
  • Site:https://fischerhonda.com/
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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