FSI deserves 5 stars due to the new positive, constructive teamwork building management techniques of Michelle and Brendan, who have both made such a great difference in boosting the the morale (and productivity) of our mechanics. Thank you for eliminating and/or admonishing toxic demoralizing employees, supervisors, and practices, and upholding positive hardworking employees who believe in the unit of constructive teamwork! Well done!

The took very good care of my truck. Contacted me and let me know every step they did to it. Very pleased with the work done to my truck.

Five Star International of York has had at least one outstanding mechanic. The mechanic I am speaking of does his repairs right and doesnt just try to get trucks quickly back out on the road. It is very hard to find a really good mechanic who actually does quality work and cares about the safety of the drivers and others on the road.I will definitely recommend Steve with five stars.

Great place to get your parts and service...treated me like I have been doing business there for years even though it was my first visit...prices are fair and repairs were done well and explained to me... definitely be referring FIVE STAR to anyone needing parts or repairs... Thanks for the quick repair..well done...

POOR BUSINESS PRACTICES. UNPROFESSIONAL. The service rep sent an initial estimate, then later sent a separate poorly written additional list of parts and labor nearly 3/4 the amount of the initial estimate. He didnt include an explanation of how things were overlooked, or how the additional parts were needed. He said he made the initial written estimate without looking at the truck which is obviously never a wise thing to do. The work was just done, so we dont know if it was quality yet.

They are friendly but unless you want to have your truck down for 1-2 weeks for a minor repair that should take less than a day, you will go somewhere else. They will tell you theyll look at it today or tomorrow, then wont even look at your truck for a week! The York Kenworth is the only place Ill go in York from now on.

Very slow service department, techs are always out for one reason or another.

Great customer service