I was told by the main service advisor that my car was in desperate need of a new front shock. They said the car would still be finished the same day later that afternoon. Later that day they mentioned that they didnt have the correct seal to use on the part they installed for the shock and installing an OEM seal could have leak potential on the transmission fluid. I was never advised they used an after market shock in the first place.1 week later they still didnt have the correct seal and kept blaming the advanced auto parts that the part came from. The manager said all they could do was another $100 off and that installing an OEM seal wouldnt have any affects on the leaking. I told them to just finish it up and id pick it up when they were ready. Got a call about an hour later.Fast forward 2 days later i was driving down 83. I looked and noticed the plastic piece between the wheels was not bolted on.

Super great experience ... Ron was wonderful and so was everyone else I encountered. Secured me a great deal ... better than I even expected. Drove off the lot in exactly what I wanted! Definitely check out these guys if you are looking to buy a Toyota!

I usually have a great experience at this Toyota service center. Yesterday (8/5/2021), not so much, enough to make me change my rating from 5 stars. I had a scheduled online for my inspection and emissions, specifically mentioning I have a cracked windshield. No one called to clarifythat I shouldnt bother coming in until the glass is replaced. Ive have had cracked windshield that passed before and didnt understand the nuances. It took a while for someone to wave me in, then no one came up.to my car, but rather, shouted my name after I opened my door and was sitting in my car. Its not awful, but Im used to much better at this place. The young man who called me over to his desk asked me if this was my first time here. I bought my car in 2010, and have never had it serviced anywhere else. It was strange, but he said my records didnt pull over.Aside from the less than inspired service, there were no splash guards and only one person other than me was wearing a mask. As someone who works in front line healthcare, this strikes me as dangerous to employees and customers alike. I still have to get my car inspected, because of the windshield, but I am so uncomfortable about going back.

Jason hooked me up during the pandemic. Not many new trucks being made right now. I’m happy I got one of the last 5.7l V8 models in army green. With the market as elevated as it is right now, I was glad to pay not more than MSRP. Jason made the process as smooth as possible. My 2nd vehicle from Toyota of York.

Our experience was easy and comfortable. Thank you to Eva for setting up our appointment and to our excellent sales agent, Wilson. We highly recommend both.I was also pleased to see that this dealership keeps their web site inventory up to date. We were frustrated with another dealership whose web site showed 16 in stock, but when I called none were available until October.

Edit: never heard a word from them. Took another follow-up phone call and they finally sent the refund. I took a hard inquiry on the credit report for nothing. Koons has called me once every two weeks with updates on inventory. I havent even ordered anything. They just check in. Giving them a try in a few weeks.Original review: I am giving them a average rating since I know it is tough with inventory right now. With that said, I spent over 2 months waiting on an ordered vehicle. Communication was not very good and required followup calls and visits just to get 2 updates during this process. In the end, they basically gave up and are refunding the deposit.Some of this is definitely on Toyota but the dealer bears some responsibility too. I will update if we complete a purchase with them.

Prices are way too high. And they try to run the bill up. I feel like if you have the parts its best to pay for labor. The workers are nice and the one guy I had was super helpful.

From the sales to the pickup, Toyota of York made it easy. We live 2.5 hours away and they made this the best experience we have had to date when purchasing a vehicle. We did most of the purchase over the phone and when we arrived to pick up the new vehicle we were in and out in 25 minutes. Thank you very much Mary and Jason, you both made this experience great.

Just bought here for the second time. Worked with Nate Irwin both times. Excellent salesman, knowledgeable of all the vehicles on the lot, hardworking guy. He puts in the work to get me what i need at the price Im looking for. I can be picky and hard to please, but he has so much patience with my many questions, test drives, indecisiveness, and talking the financials to work deals. He will always have my business.

They work very hard to make sure theyre selling a quality product.

Excellent customer service, no pushy sales BS, and great communication between Elroy (our sales rep) and us, every step of the way. We just bought our second vehicle here today, too!

I had the best experience purchasing a vehicle! They listened to my husband and I on what we wanted and how much we wanted to pay. The sales person Nolan Hawkins was a pleasure to work with!I would recommend anyone that is interested in buying a new or used car to definitely go there!Toyota of York deserves 20+ stars!!!!!Darby Sideslinger was exceptional too!Thank you,Robert and Melinda Huff

The last service that I had done at Toyota of York was a horrible experience. This is the second bad experience of 3 visits that I have had there. I went in to have the fuel pump on my Tacoma replaced due to a factory recall.I showed up on time and with about an eighth of a tank of fuel. When I left the service center, I stopped to fill up at the local gas station. After watching the fuel quantity on the station pump exceed what I thought should be the maximum amount, I stopped pumping and looked under my Tacoma. I was leaking fuel onto the ground and it was running down the slightly sloped parking lot.I went back to the Toyota of York Service Center and explained the issue. I was initially told it would take hours to get my Tacoma in to get looked at. I explained to the Service Center personnel that I had just left and that something that they did or did not do, was causing this. Eventually they did get my Tacoma in and the cause of the problem was determined to be a clip that a technician failed to engage causing an open system.Aside from the lost time and fuel spill at the gas station, this caused an enormous safety issue for both myself and others near me at the fuel pump.I have since decided that all future services for both of my Toyota vehicles will be done at the Hanover dealership. It is a longer drive but I have more confidence in the job being done correctly.

The salesperson, Minearziana, was friendly and very knowledgeable about the vehicles. I owned a new Toyota before this one, and I was impressed by her knowledge of the specifications and features.

Toyota of York how do I hate thee. Let me tell you of my wonderful experience this afternoon.i was informed of a recall that needed to be taken care of so I thought I would kill 2 birds with one stone and get my vehicle inspected while there. After a phone call that my truck was ready to be picked up I stopped in on my way to work figuring 15 minutes tops to get my vehicle. They promptly brought my vehicle out so I get ready to leave and notice the inspection sticker still said 2020. I went in and informed the man that the inspection sticker wasnt changed and had the paperwork proving it had been paid for. He then took my truck back to get the sticker put on . Im reasonable and understand mistakes happen. 15 minutes later no truck no sticker loomind you I need to get to work. I reentered the service department to find a lady who says shell see whats going on now Im about 30 minutes into this venture. She returns to tell me I need to wait 10 or 15 minutes more even though I already waited a half an hour and it should have been done upon my arrival. Finally after 45 minutes a service tech comes out with my truck and informs me he was on break and he was sorry. Needless to say never again Toyota of York eat a bag of Richards.

My experience was great buying my Used 2012 Honda Civic Si. The sales team went out of their way to make sure I was satisfied. I left feeling like I got a great deal. Couldn’t ask for better service when buying a car. Extremely happy with my car.

We love being a member of the Toyota Family!! We just leased our second vehicle with Toyota, a 2021 highlander hybrid XLE. This vehicle is beautiful and has everything we want including that extra space we needed for our growing family!!! Luckily, we were able to work with the same salesperson that we worked with for our 1st lease back in 2018. James Bell was able to get us a fabulous deal while keeping our wants and needs at the forefront. Thank you again Jim!! We are so happy and love our new vehicle!! It was a pleasure doing business with you again!!

Low pressure environmentBest car buying experience Ive hadFriendly sales staff (Chris)Up front and open about pricingAlways willing to communicateDidnt have to spend hours at the dealership

The whole experience was good. Minearziana and Darby provided excellent customer service.

Excellent car buying experience!! Our salesperson, Brian Buccilla, was extremely knowledgeable and friendly and went out of his way to make the entire process quick and painless. Would definitely recommend Brian and Toyota of York.

Jim bell my salesman, did a fantastic job at working with my needs and making the buying process as simple as possible. When there was an issue with the title of the car I was purchasing, instead of making me wait to take my vehicle home, the sales team decided to let me take the vehicle home for the night on a dealer tag until the title arrived. Don’t know if they do that for everyone in my situation, but this made my day on top of getting the car.On the day the title arrived which all the paperwork needed to be done I left the lot feeling like I received a great deal. Out of many vehicles I’ve bought throughout my life from dealerships I can’t say that has happened more and a couple times. I’m very please with my experience at York auto group and will be shopping again with them for another vehicle shortly for a family member.

First of all, whats the use of scheduling an appointment? Every time my wife and I schedule an appointment, something that should take a half hour turns into an hour and a half to....get this..4 hours! I went into my scheduled appointment to replace a center console lid and it took an hour and a half! It was warranty work so I got kicked to the end of the line. Two people showed up after me and left before me. My wife just bought a car there two weeks ago, got a bolt in her tire...drove ther on a flat and they told her they were booked and couldnt get her in. They referred her to NTB! Nice! This place is a joke. Never buy a car or truck here again!

Elroy listened to what we wanted and where we needed payments to be, he was able to provide us with options to choose from, and he did not try to put us in a vehicle we could not afford. That was much appreciated.

After owning my first Toyota in 2014 and leasing another in 2018, I was told I could trade my lease in for another without even asking. Miguel made my transaction super easy and the most importantly he kept my wants/needs in mind. My experience with Miguel and his manager Casey went far better than what I had anticipated. I test drove, picked the color, and my car was delivered overnight. The car is everything I could have asked for and so much more. Thank you Miguel and Casey for every thing you did to get me into this amazing car.

Nice facility, great salespeople.

Great customer service. Mechanics well trained.

Have been buying cars from them since 2008. They have always taken care of us. Always a great experience!

Joe was kind, knowledgeable, and didn’t try to pressure me into buying outside of my specifications. I will definitely go back to Toyota of York when looking for another vehicle, and highly recommend them to others.

My husband just bought a 2019 Toyota Highlander LE yesterday.. Tim was awesome, we called in asked a few questions, he told us he’ll have it out front AC on and ready to test drive when we get there... It sure was :-).. He got us the best rates and deal. My husband was out of there within 2hrs with his brand new SUV..

Best experience!! Super understanding, super caring! Best deals! Even though I changed my mind constantly they well understood me and did everything to make me happy! 10/10 recommend Minearziana super nice and awesome with her clients! Goes off her limits for them. Thank you to Minearziana and Jesse you girls rock and are awesome! Love the Corolla!!!!

Sales person Brian is awesome thank you so much. Helped me out so much!

My Sales man Tim Brill was friendly, knowledgeable, funny & he didnt pressure me or my boyfriend into buying a car . Coming 1 hour away it was very worth it ALL the staff was professional and very nice . If I buy another car it would be from here😊😊😊 thank you toyota!!!

In my 45 years of car purchasing, I have not had as positive an experience as I had with Toyota of York. Nate Ginter is an outstanding sales rep and I would highly recommend both Nate and the dealership.

Horrible dealership. Just make the drive to another one. It will be worth your while.

We recently purchase a 2019 RAV4 Hybrid from York (drove from CT). Great experience! Nathan Irwin is helpful and very knowledgeable. Highly recommend!

Great showroom and great cars.

Love Toyota of York.. Everyone goes above and beyond to make sure your happy. I will always come back to Toyota of York !

Just want to give a shout out to Nathan Irwin at Toyota of York! I have purchased two vehicles from him now, and both times he was very patient and accommodating. He was able to get me the car I wanted AND my monthly payment exactly where I needed it. He even listened to me talk about random life happenings while waiting for paper work and things to be processed. All around, an awesome experience and an awesome guy! Thank you!!

Great car buying experience at York Toyota, the staff was very nice and made the process painless!

I bought a 2020 Tundra in June of 2020. The customer service from our salesman was decent - but it quickly went down hill. The communication between sales and service is horrendous. The service department has very unprofessional customer service and have made me feel as an inconvenience each and every time. I’ve visited the service department 4 times since my purchase - the first time was only a few days after my purchase to follow up with a step missed at my purchase. From that visit on - I dread having to call service, schedule service or arrive for service. I continue to go back only to be disappointed again. Today, I called the service department because I need to purchase a tire ( I got a nail in one tire ). Every major tire website I visit tells me the tires on my truck are not compatible tires for that model. After speaking to multiple people - no one was able to answer the question of “are the tires sold on my brand new truck appropriate?” They representatives I spoke to were plain rude.This is a ridiculous complaint - but I was told I would have free car washes with every scheduled service. My first 3 services visits I was told the car wash was broken - acceptable, those things happen. The 4th visit I was told “ no car wash because .... Corona”What sense does that even make?I dread this place! Totally regret my decision on this purchase - I love my truck but despise the dealership.

Excellent customer service. Miguel was very polite and helpful throughout the selection and buying process. Toyota of York didn’t have the color we wanted initially but they got it for us in 2 days. Love it.

We knew what we wanted, and you made it happen. Highlights of our experience include:Responsiveness by Jason (and the rest of the team behind the scene)Speed with which everything took place.We set very high expectations for how we wanted the process to go, and you exceeded them.

Terrible experience with trying to get my car serviced this morning. Always enjoyed using Toyota of York until today. Talk to two different women on the phone the first one hung up on me and never transferred me to the service advisor. The second one was quoting stuff from a car I didnt own. I asked what the 100 point inspection they do with the oil change involved neither one would answer my question. Also told me it was $115 fee to diagnose a problem that I told them I was having with a wheel bearing. I guess this dealership turned into scam artists like every other dealership in York. I recommend you use a regular mechanic instead of using the stealership

Just purchased a 2021 4Runner from them and as usual everything was great. From our salesman Jim, to Casey and Darby they has us in and out. They go above and beyond to get exactly everything you want from the vehicle to the financing. The best part is there is no bs with them, straight up honesty is what they give. I highly recommend them, this is the third deal we have done with them this year!

The service there was excellent. No push sales people. Miguel was knowledgeable and polite. Showed us several cars because we could not decide on which one we wanted They worked with us to fit it onto our budget. And Without a question we love the new car.

This is the third time I purchased a new vehicle from Toyota of York. It is a great dealership for sales, service, and accessories. The dealership, as well as every employee Ive ever interacted with, have always been very customer oriented/focused. I purchased all three vehicles from sales consultant Joe Dietz. Joe always goes above and beyond, and uses his experience to get his customers the vehicle they want at the best possible price. I always recommend Joe, and Toyota of York to all of my family and friends looking for a new or used vehicle.

I just bought a Camry SE from here and the experience was great. I went one week to test drive a few and found the model I liked. The sales team worked with me throughout the next week to work towards the price I wanted and helped me get the price I wanted for my trade in. They made the process easy with no stress involved. They were also available when I needed to ask a question as well. I highly recommend coming here when looking for a Toyota.

JASON SMITH was very help, he supplied us with all the information we needed to make our decision.

Hi, my name is Bill. In February of 2021 I bought a used 2014 Toyota Tacoma from 160 miles away, going only by photos and the info provided. I bought it remotely, and they delivered it to me all that distance! It had about 35k miles, which is rare. I was very nervous about buying a truck site unseen. But when it arrived, it was like brand new. It really looked like no one ever drove it. Perfect exterior, perfect interior. Drove like new. The funny part is that the saleman never tried to bend my arm. He was very helpful and laid back, giving me room to make my own decision. Im glad I did. I feel very lucky. My sales guy, by the way, was Logan Sprigle. The guys who delivered it with all paperwork were super professional and had highlighted all the places to sign so we could keep covid-distant. I hope my truck lasts forever. My neighbors are jealous that I found such peach. I found the original 1-owner guy and called him and he said that he had kept it garaged 24-7 and rarely drove it. Lucky me.

Got a price qoute online for specific vehicle. Went up to look at it in person, talked to a salesman, sorry forgot the gentlemans name but was very polite and informative. In about 4 hrs total and this was when they were a little busy to. Very satisfied! Also got my daughter a 100.00 for a referral to boot.

I have been a consistent Toyota/Lexus customer since 1999. The vehicle quality and dependability is unmatched. I have never had a repair issue with any of my cars, and have only required scheduled routine maintenance.While vehicle quality and dependability is important; the deciding factor for me has always been the customer care experience.Today, a member of your service department, Mr. Steven Bond, reminded me why I have remained loyal to the brand. My tail pie was dislodged from its housing due to my geriatric parking skills. I made an appointment for an inspection and to order any necessary parts. Before I could sign in, Mr. Bond was underneath my car and in a matter of seconds, he popped the tail pipe in place. I know this may seem minor to some, but for me, his kindness and consideration was above and beyond my expectations.

Very disappointed with the service department.... scheduled recall appointment at 10:30 am completed at 2:30 pm, 4 hours.... then they jamed my seat belt connection... sloppy work, no free car wash with service even though it was open and being used.....tire plug was $38.00 tires should still be under warranty... not happy

Overall, our experience was great! My husband and I worked with Miguel and Casey and they were absolutely amazing. They got me everything I asked for and more. The customer service was quick and fast and I highly recommended Miguel and Casey to work with.

Went there with my daughter to help her get a new car. We first had to track down a sales person. Once we finally found one. We spent 5 minuets and with him and he said He didnt have anything she could afford. My jaw dropped. So we went to Apple and spent the money there. Sorry for your loss. Maybe you need to get some new sale people who really want to sell.

Drove over an hour and a half each way. Quality vehicles and fair prices. Everyone was wonderful. Will reccomend to others. Thanks,stay safe out there. PEACE.

Good service. Fast and great communications.

Changing to 4 star. Youll have 5 when the owner opens car wash back up.

Great customer service.

It was one of the best buying experiences Ive ever had. I also am in sales and they are the model of how to treat a customer. I purchased 2 cars and they gave me an awesome deal! Then to top that off they are delivering both vehicles to my house and I am an hour from the dealership! Customer service is second to none there!

Great experience, Joe Dietz was very helpful and honest. got me in a new vehicle the day i went in

Before coming to Toyota of York, we went to 2 other Toyota dealerships in MD- neither came close to the level of service we experienced at York. Larry was great- extremely knowledgable about his inventory, very personable, and more than willing to answer any question we had. Their trade price was more than the other 2 dealers (one actually quoted us $2500 less) and sealed the deal for us. We had a very positive experience and when we are looking to trade in our other 4Runner well definitely be making the trip to York first.

In short, I would avoid this car dealership. I worked with James “Jim” Bell and I am not sure if it’s just him or the dealerships training but it’s outdated. The sale tactics are comical especially in 2021 when everyone has access to an unlimited amount of information. James really tried to use lines such as, “let me talk to my manager”, “this is the price we originally had it listed so you’re saving thousands”, “we’ll match and pay off your trade-in so you walk away with a clean slate”, and my personal favorite “if you don’t buy this car today it’s going to auction”. His manner was unprofessional and sloppy all around and did not seem to care if he sold the car or not. James offered us $700 less for our trade-in than CarMax did for cash and no trade. Hilarious! The car we were going to buy five days ago that was “going to auction if we don’t buy it” is still on their lot and now listed lower than what James offered us. Thank you CarGurus for the notification on that. I hope for the dealerships sake that all the salesmen are not like this. I hope the Regional Manager reaches out and completes some training for the ones that need it.Overall, just a really bad experience car was listed high and dropped at the dealerships “lowest”, still high. Told us our car is not worth what they’re offering us when CarMax beat the price by $700 and that trade was in cash. Told us they absolutely can not go lower, four days later CarGurus sends us a notification that the price went lower. Told us if we don’t buy the car it’s going to auction tomorrow, the car is still on the lot 5 days later. Just so many unintelligent and unnecessary lies were made in a short period of time. To be honest, I am glad they treated us the way they did because after reading service reviews here on Google it does not look good.

Jason and his team at Toyota of York were so nice and personable! They really treat you kindly at this location! Would recommend them to anyone looking for a vehicle! Thanks again!!

Great friendly service. Really helpful and understanding when we could no longer go ahead with the car due to personal circumstances. Made it extremley easy and totally stress free and could not recommend them more.

Otto made the sales experience easy, and Jeff made the finance part close to no stress. Both of these experiences made it easy to choose Toyota of York, PA.

I bought a Tacoma from another Toyota Dealership in West Virginia and thought I got a great deal, that was until I came here. My salesman Larry went ABOVE & BEYOND to get me in the truck Ive always wished I had. If youre looking for a new vehicle but are hesitant because youre worried about your payment changing, give them a chance. They doing everything to ensure youre happy.

NATE I. GREAT SALES ASSOCIATE...TOOK THE TIME TO LISTEN TO WHAT WE WANTED...NOT TRYING TO SELL WHAT HE HAD ON THE LOT...FOUND THE EXACT CAR WE WANTED...HAD IT DELIVERED TO THE DEALERSHIP 24 HOURS...NO HASSLE ON THE TRADE IN VALUE TOYOTA MATCHED THE NUMBER WE WERE QUOTED AT 2 OTHER DEALERSHIPS ...WITH SEVERAL OTHER INCENTIVES I THINK WE MADE A FAIR DEAL...BEST PART NO PRESSURE!!!

Bought a Tacoma, best price & service! I was in, appraised my trade, test drive and given a great deal, financed and out with a full tank of gas in under a hour and a half! THANKS!

Chris was very polite and courteous and pleasant. Took his time and made sure he explained everything. Darby was also wonderful. The whole experience was fantastic!

Came here with zero intentions on buying that day but so glad I did. Met the coolest salesman jason who was very informal and friendly. He showed me how to set up my car with Apple play and answered all my questions that I had about my rav4. Would recommend my friends and family to him and Toyota of York!

We were welcomed and valued! We truly appreciate the excellent work that you provided in helping us find the right car for us! We love our RAV4 Hybrid Limited!

We were lucky to have Jason as our salesman. We are in love with our RAV 4 and will be back to see Jason next time we’re in the market for a new car.

Our salesman was great. He knew the product and wasnt pushy at all. We felt very comfortable with him.

Went above and beyond to make sure I was happy

Great service within the parts department. Knowledgeable individuals who do their best to help out.

From the initial contact with Desere Powell for information on the used Ram 1500 I was interested in, to the follow up emails for financing information from Mary Koller before I even was able to look at it, was superb and made it one of the easiest vehicle purchases I have ever made. My wife and I showed up about 30 minutes early for our appointment and was still able to be assisted by salesman Joe Dietz. The assistance we received was knowledgeable, professional, and left us feeling at ease and not pressured at all. He was able to answer all of the additional questions we had, quickly got us the keys to take it for a test drive while the shop reviewed our trade-in. Once we were satisfied, Joe was able to quickly get the vehicle ready for us by getting the final details being taken care of like getting it gassed up, etc. while we were with the finance department and took care of financing and adding the additional Toyota Care coverage we opted for. Once again, NO PRESSURE to purchase the additional coverage.Everyone there worked together well as a team and gave no pressure at any point of the vehicle purchase process. I will definitely recommend this location and these fine professionals to friends and relatives for any car purchases. Job well done!

Jason Smith is hands down the best! Very knowledgeable and always willing to answer my questions.

I brought my Toyota Prius for a state inspection to Toyota of York. I am happy with the service, the customer service, and am bringing my car back to have the interior detailed. My experience so far, is better here than the two Toyota locations in Harrisburg. I didnt rate it as a five because of a few complications getting my state inspection scheduled, but it all turned out well in the end.

I dealt with Nathan and Casey. Both went above and beyond to make sure I walked out with a car at a price that I was comfortable with. With not so great credit, I was worried about payments going in.

There is absolutely no perks to buying a vehicle from this place! Oh here is 52 car washes on this card when you buy the vehicle...... Oh now you can’t use it! It’s only for serviced vehicles.... thanks a million! I’ll be going to other dealership for future purchases...

York of Toyota is great ! We just purchased our 4th vehicle from them today..The salesman Nolan was awesome ..He was easy to work with. We would definitely buy another vehicle from him .Darby the finance person was amazing !!! We felt like they truly gave us the best deal that they could...Thank you f Toyota of York !! We are beyond excited to pick up our new car tonight !!!

Larry, is one terrific, patient salesman. Hes helped me & my husband so much. I highly recommend him or any of the staff at Toyata of York.

Bought a used 2015 Tundra from Jason Smith. Transaction went very smoothly. Everyone involved very professional.

Ive had nothing but great experiences here all the way from sales to service! When I’m ready to trade back in I’m def buying another Toyota!!!

Nothing but amazing things to say about the dedicated staff at Toyota of York. Nathan Irwin in particular, deserves the utmost recognition. He was so professional, very honest about everything and upfront. I had a pretty tight schedule, and he dedicated time to make sure all my questions were answered before even talking about my options. Ill definitely be returning back in the future & referring anyone I can their way!

Jason Smith was my salesperson had a very good experience would definitely buy another car from him Dolores Russell

We had a great experience with Jason Smith. Would highly recommend!

RUN RUN RUN. They will BLOODLY scalp you with there pricing. 125$ for them to tell me they couldn’t help me....and then offer that they could look deeper for another 800$. My local mechanic then did the job for 250$.......go local. These guys are vultures who do poor work.

Dropped of my vehicle off at 8:30 a.m. to be serviced assured my vehicle would be ready by 12. Called at 1:30 they did not even start my vehicle because there was a mix up. So now will be ready after 5:00. Offered to take the price of tire rotation off my bill $30. What about my entire day without a vehicle? Hardly think that covers it. They probably will not even do the tire rotation since I am not bring charged. Unacceptable service. Will def not be going back.

Im always happy with Toyota of York. Thats why I go there.

They worked AMAZINGLY with us. Before going in to discuss everything; Nate came out to us & introduced himself & went over EVERYTHING about the car we were looking at! Showed us a few options & was making sure he knew what we wanted before going for a test drive. He was knowledgeable on the interior, exterior & all the specs of the car. AWESOME. It felt as though it was a friend in the car as we took it for a test drive (even if i was too anxious!) As we went inside & our minds were made up - he was quick to offer us a drink to warm us up! The paperwork, the whole process was so fast & smooth that it was almost UNREAL. We finalized everything with the finance department, with Josh, & honestly it was the BEST. He looked at every option possible for us & before we knew it; we were driving away with our 2019 Toyota Rav4 Blueprint!!!!! This staff was just FANTASTIC!!! Will definitely recommend them to friends & family!!

Great and quick service and free snack and coffee and TV in waiting room!

They were quick and efficient at a reasonable price.

Great place to go for good deals on new/pre-owned Toyotas.

Very good service, recently leased a vehicle for the first time the staff was very informative and helpful in guiding me to the right choice for me. Left extremely happy in my new car. Would recommend!

Customer service was super friendly and speedy! Nate Ginter is awesome! I also love the new space! The remodel is great. It was easy to get approved with Toyota Financial, which was very helpful and simple as well. Everyone I worked with (Nate and Josh) was friendly and easy to work with.

This place makes sure your car is running awesome

I took a Prius here, pre-purchase, to have it inspected before deciding whether to buy. The paperwork from Toyota of York said “customer wants it gone over completely before purchase”. It was not gone over completely, I discovered, after purchasing it. I’ve found multiple issues with the vehicle. When I called, they said I would need to pay for a diagnostic fee, for three separate issues. I went in, to office, and asked for the manager to check these issues for free since they were missed the first time, and they did. However, the issue was still not resolved. They did also refund the cost of the first “inspection”, but I was not pleased with how Toyota of York handled these concerns, and will not return.

The sales reps have very good customer service and are all very nice. Definitely let you leave with the car of your dreams and a smile on your face. They’ll do whatever they can to make sure your goals are achieved.

Outstanding service from beginning to end! Larry in sales started us on our journey with York Toyota and what an adventure it was! We test drove the gas and hybrid versions of the vehicle we were interested in to help us figure out what we wanted. Larry was very informative about the vehicle and its options.Casey, our sales manager, also gave us an outstanding service and deal as we continued on this adventure. Our last stop on this adventure was with their financing department. I cannot spell her name correctly, and I don’t want to mess it up, BUT she was the icing on the cake! The perfect ending to this adventure!Thanks to all for a lovely experience and whenever we are looking for a new Toyota, we KNOW where to go!