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Quality Service Center
28 S Oxford St, York, PA 17404, United States
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Quality Service Center
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Ca
Review №1

VERY GOOD! VERY HONEST! VERY ACCOMMODATING! Ive been to a few garages in my time, some have been pretty good. Some have been not so good! Quality is BY FAR one of the best, if not THE BEST!They know what theyre doing. Its not like a few places that Ive been to, where the mechanics are learning as they go; and basically, youre paying for it! NOT HERE! These guys seem to have their act together! The service manager, Dan, is a pretty good guy! Just upon meeting and talking with him, youll find that hes very nice, easy to talk to. Hes the kind of guy that you would want to go fishing with, or introduce to your family at a picnic. Hes very good natured! Seems that the others that I have met and interacted with, are also pretty decent and level headed individuals. Another word about Dan: he looks into things for you, tells you about the progress of your repairs, works with you about what your vehicle needs, etc. He does his job VERY well!They have a nice, clean waiting area, and from the looks of it, the shop is really clean, too! They can also provide a loaner car, if they need your vehicle for a long period of time for repairs.Their prices are not dirt cheap, but for the HIGH CALIBER of service and repair work that they do, it is certainly worth it. Quality is not some fly by night outfit, that are looking to make a quick buck! They offer Quality, honesty, integrity, and have you feeling glad that you stopped by!

Et
Review №2

Employees were professional, pleasant, and honest. State inspection was done and the inspector checked my vehicle thoroughly. I was alerted to the car parts that needed to be repaired/replaced now, (which was done), and which parts would probably need repair or replacement in the future. I was pleased to know that information because it helps me plan how to use and where to drive my car.

Re
Review №3

I really can’t put into words how much this business is a breath of fresh air compared to what I’ve experienced with other car repair centers. They are cheerful, knowledgeable, and professional. They really care about your car! Not to mention how quickly they are able to complete repairs. I had a long list and it was done the same day! This is absolutely the best car repair business in the area, if not in general. 5 stars all day long.

Ma
Review №4

They did good work, waiting room was clean and comfortable and the people were very nice and accommodating. Very highly recommend!

Al
Review №5

I will be coming back! They are super nice and they know what they are doing and they aren’t the type of people to take advantage at all. Very direct and again excellent and exceptional service! I will be back!!!!! Thank you guys so much and thank for the candy :)

Te
Review №6

Ive been taking my car here for the past 12 years and they do honest, excellent work! Very friendly and courteous. They give a printout of any problems they encounter with your car, which is helpful.

Ry
Review №7

Had an emergency coolant hose rupture and they were able to get me in and have the repairs done very quickly. Loaner car was a great deal as I did not have to miss work. Staff is extremely friendly and professional. Great service. I highly recommend using their services.

Ke
Review №8

Quality Service Center has never disappointed me. My vehicles are always done fast and complete. They are friendly, honest and work with you. I have been going there for years and have never been disappointed. Keep up the Great work!!!

Ro
Review №9

Great experience - friendly, easy scheduling of appt, good communication about work needed, amazingly detailed email report including photos of issues, really the best car repair shop experience Ive ever had, and Im over 60! Strongly recommended.

An
Review №10

Their name says it all, Quality. Tech kept in contact w/me about repairs needed, both now & in future. Im totally satisfied w/the repairs made.

Ca
Review №11

I had purchased a newer Ford Edge and noticed some things didnt sound right. They did an excellent diagnostic job and worked with the dealer where I purchased it to fix everything. I appreciate how thorough they were in finding the issues. Great experience and will definitely go back for other services!

D
Review №12

Beyond pleased with my experience here. When another popular place that installs hitches couldn’t get mine in for over a month, Quality Service Center got it in a few days. They got me in as quick as possible and the price was incredibly fair. They were courteous and so friendly too, which I appreciate. I will be back for future services and absolutely recommend. Thank you!

Sh
Review №13

I popped my tire, and I called Quality Service Center instead of my insurance company for roadside assistance. I knew that they would be able to rescue me first. They ordered the appropriate tie for me later that day, and the following day they were able to install to on my car. The guys and Cindi treated me and my car with respect. Thank you!

Su
Review №14

I have been looking for a trustworthy, professional, clean place to take my car since my mechanic moved. After several tries elsewhere, I came across Quality!!! I recommend them highly. Everything is upfront and shown to you. Give it a try, you wont be disappointed!!

Ga
Review №15

I bought a Volvo s40 from Carlisle Cadillac that was delivered with a blown head gasket, (side note, Carlisle Cadillac are dishonest dealers) and needed it fixed I started searching for a well rated place and came across Quality service center. I had my car towed there and they got to work, Dan was the best he kept me up to speed on the progress and I got my car back today with it running like new. The best part is I was happily surprised that their work has a 2 year 24000 mile warranty. I never saw them in person unfortunately because of my work schedule but those guys are awesome and I will absolutely use them again if needed.

an
Review №16

Quality Service Center really took care of me. Thorough diagnostics of the problem with photos to help me understand. Clean waiting room with a friendly staff. All 3 people working came to say hello, and asked me if I needed anything while I waited. 2 days after I receive a text to follow up and make sure everything was satisfactory. These guys go above and beyond and I will definitely use them again!!

Br
Review №17

Fabulous! First time going here and it wont be our last time. Very friendly, honest, and prompt service. We had a transmission oil cooler installed in our minivan. Very reasonable, and were charged less than they quoted us because it was not as complex as they anticipated. Super clean facility. They have definitely earned our business again.

Ma
Review №18

Very professional. Went for a inspection and gave details with pics on critical stuff I wasnt aware of. They kept me updated every step of the way and completed work in a reasonable time frame.They kept me running for a year straight with no issues. Definitely recommend!

Ca
Review №19

Great customer service,Im a very particular individual and very attention to detail and the mechanic Joseph Olimpio put his professional standard up for the task at hand, was very patient and understanding with what I needed done to my vehicle. Cindy at the front desk was very pleasant and polite. Dan McWilliams was very professional and knowledgeable I would most definitely recommend anyone with needs of car service to give them a try.Thank you to Cindy, Joseph, and Dan for being exceptionally professional with me while servicing my vehicle.

ba
Review №20

Quality Service is a good name for this business! Excellent, thorough vehicle servicing. The entire staff is sincere and friendly. A rare find in most businesses today. I particularly appreciate the service reminders. I highly recommend Quality Service Center to everyone.

Ke
Review №21

Very good auto repair shop. I feel comfortable taking my vehicle to Quality Service Center for maintenance and repairs. Straight forward and done in a timely manner. Friendly and courteous staff. Im glad you have loaner vehicles. Thanks. Kevin.

J
Review №22

We are very pleased with Quality Service Center. Absolute professionalism and expertise. We especially like their detailed inspection report which includes pictures of our vehicle for each portion of the report. We will use Quality Service Center for our vehicle repair needs from now on!!!

An
Review №23

Quality Service took the time to explain several aspects of the services being done and went that extra mile to make us feel safe when the vehicle was returned. Thank you team! Will definitely use them again.

mi
Review №24

We love Quality! They have always treated us right and have been great to our family and my business fleet. Easy to schedule and work with and a wonderful staff that is always there to answer questions.

Me
Review №25

All the above, I take our company vehicle to them, the work is done and we have our vehicle back in no time. Love working with them. And the little treat they give to clients are really thoughtful.

Mi
Review №26

Great service, very reliable and professional. They are literally a High Quality Service Center.

Sa
Review №27

Quality Service did a great job with my Infiniti. I was a little nervous at first to have them service my car because the car has upgrades but they did a great job. They found the issue that I was having and took care of it in a timely manner. I would definitely recommend these guys and I will continue to use them to service my car in the future

Da
Review №28

ALWAYS an enjoyable visit to have my car worked on by the professionals @ quality service center. Do yourself a huge favor and try them instead of the dealership. They care about you, your family and the most critical thing in your life a SAFE car. Keep up the Great work Dan, Keith and the entire team. LOOK NO Further and Give them a try on your next service of your car or truck

An
Review №29

I’ve been a customer for many years of outstanding customer service. Honest, knowledgeable, skilled, friendly, and always professional. I highly recommend them to my friends and family.

CL
Review №30

Made an appointment on line which is very convenient. received a prompt email response to confirm.. did not have to wait for service once I arrived for appointment

Za
Review №31

Quality Service Center is not like your ordinary auto service center. They are kind, dependable and generous! They know your name and youre not just another customer. They are trustworthy and I would recommend them to anyone! What other auto service center sends you a Christmas card and hands you a small gift as a token of thanks just for your business?!?! Keep up the good work Keith & God Bless!

Ca
Review №32

Ever since getting ripped off by Meinike in West York for charging me for services they where not even doing. My wife and I found a straight up caring and straight forward team with Quality Service Center. I have been with them for two years, I have no intentions of going anywhere else.

As
Review №33

I was very hesitant to find a new mechanic, but SO glad I did! I have had nothing but superb service. They also send you a report of your visit with pictures before doing any additional services. Very easy to communicate with as well.

De
Review №34

To say I am satisfied is an understatement, and if I could rate higher than 5 stars, I would do so. On our way from Maine to home in Texas, I detected a smell as i arrived in York. Fortunately, I had stopped at a friends house in York, and the next morning, I saw found the website for Quality Service Center. I went over to the shop early and arrived just before Keith and Phil were opening the place. Keith gave me a warm greeting and invited me into the shop. The facility was clean throughout. Keith immediately began his assessment and soon informed me that I had a blown head gasket. Phil immediately set in motion the process of finding the part for my vehicle. During this time, the mechanic assigned to my truck did a courtesy inspection and brought in one of my spark plugs. I had not changed them (bad oversight on my part) in 177,000 miles! So Phil added the plugs to my order. The parts soon arrived and the work was completed in an expeditious manner. As we waited, Jenni and I read and drank coffee and bantered with Phil. We were on our way by 10am and the truck purred all the way to Texas. Having worked on cars, I know that Quality Serve Center does quality work at a fair price. We thank all of the folks at Quality Service Center for their congeniality, kindness, excellent work, and quality service.

Gr
Review №35

Quailty Service is always a great experience when i visit. Friendly, conscientious staff. I trust that they have my interest as first priority. Up to date and trained mechanics. People that I trust to do adequate and quality service on my vehicle. Thanks Quality Service!

Ri
Review №36

Went in for a pa inspection and had a rear wiper replaced. 1100 dollars and some change for wiper no problem. 10.00 and some change to snap it on the car. Little high don’t you think. So the bill was 100.01 66.00 dollars for labor. Check out the car for future problems which I did not ask for and I guess they charge for labor.

Ch
Review №37

As a non-local to York and one who cares about the service to my car, Keith and his crew are hands down the best in town.From the moment I first called for an appointment and spoke to Kate, to the follow-up call with Phil (in which he explained EVERY detail to what they worked on, checked on, and recommended), Ive never seen such care from a group of people! Dont let all of the certified mechanics at the big dealerships make you think they are more qualified, Quality Service Center is far more trustworthy and friendly than anyone Ive ever had work on my car!

Ka
Review №38

Gabby, Dan and Keith are always friendly and kind, and greet you with a smile. I like the digital vehicle inspection because it shows you whats in good condition and what needs repaired. Great place for vehicle and customer service!

Ri
Review №39

Friendly staff, professional work. I live over an hour away and I still prefer to bring my vehicle here

Ma
Review №40

The only repair shop i have used for nearly 20 years. They are fast, honest, and have never over sold me.My 1999 Rav4 died on me in the middle of a trip. They had me diagnosed and repaired in 2 hours! Amazing in todays world.

Ry
Review №41

These guys were great! they stayed in constant communication with me about what was going on with my car, and that is next to impossible to find these days. 100% impressed, and i no longer need to look anywhere else for my auto service needs! thanks again guys!

ta
Review №42

Very knowledgeable repair shop. Finds things that need fixing that another shop I took it to for PA state inspection didnt find. Highly recommended.

Li
Review №43

The service is phenomenal! The employees are so friendly and helpful letting you know the future needs of your vehicle. Extraordinary people doing an extremely great job. Very satisfied with the Quality Service Center.

Jo
Review №44

I am from Florida. My Suburban started to have a misfire on cylinder 1. I called; got an appointment the next morning. They were ready for me and was on my way 2 1/2 hours later. The staff is pleasant and they work efficiently. My Suburban is running well. This is now a starred location just in case I need service when in the York area.

Ho
Review №45

We take both our vehicles to Quality Service Center and they could not be more professional and honest. They go above and beyond to make sure that their customers are happy and well taken care of. They have personally driven our vehicles (with permission) to the dealership where we purchased our vehicles to have an issue that would be under warranty taken care of so that we would not have an out of pocket cost. NOW THAT IS HONESTY!!! If you take your cars there, you will not be disappointed. Thank you Phil!

Jo
Review №46

Great experiences every time I need service or an inspection. Knowledgeable staff, friendly service and good pricing, even an occasional gift after getting work done. I like the tech forward approach too. Lay outs and check lists on note pads with pictures of what they find. Emails of read outs, invoices and suggested future service. Plus regular savings coupons and deals!!

Ly
Review №47

Very courteous, excellent customer service. Service took about 30 mins longer than time quoted

Ra
Review №48

Ive been a customer at Quality Service Center for over 12 years. Keith, Dan and the staff have kept my vehicles on the road and running great. Theyreup to date training allows them to diagnose and repair any problem that comes their way. For your Peace of Mind, youd be smart to have them be your car care team.

Ri
Review №49

Identified a problem during an inspection. Advised of what it was giving an the importance to getting it fix at a later time. Got an estimate before I left to prepare for the cost.

ji
Review №50

I checked my old car last month since my longtime technican began to work there. I like the management and tech working style, polite and professional.

He
Review №51

These people are all about customer service! Every time Im in there they are saving me money left and right (just for my boyfriend going there he gets $20 off and I get $35 off next time I go in! Which combined with the $25 gift card they gave me is epic!). Its also like going to the spa, every time Im in there they take care on my car and theres always a surprise little gift when they are done. Its very relaxing and going there always decreases my stress about my car!

Ch
Review №52

Honest shop that goes the distance for their customers. Quality work, fair pricing.

Ma
Review №53

Quality Service Center has always taken care of me as if I was their own daughter. I always felt safe driving my vehicle after it was in their care. I have always referred friends and family to QSC and that will never change. Give them a call! Youll be happy you did!

Ma
Review №54

What a great customer experience! Great staff that is knowledgeable delivering a quality product and complete customer satisfaction. Prompt and friendly, and really liked the courtesy loaner. I will be back and I will recommend others to make an appointment. Thanks Keith and the entire staff at Quality Service Center!!!

Wa
Review №55

I appreciate their professionalism and knowledge. Service report is an excellent tool to communicate what work needs to be done. Would certainly endorse their work.

Za
Review №56

Had an extremely short notice issue with my car that the great team at Quality Service Center managed to take care of for me quickly and at a great price. I have already recommended Quality Service Center to several co-workers and friends as the go to garage in the York,PA area. The rewards program is also incredibly innovative for an auto center, and something I will be taking advantage of for years to come.

Ri
Review №57

Dan, the man, service manager really came thru for us. We were dropping our daughter off at York college and he was able to help get us back on the road. Many Thanks Dan and team

Je
Review №58

Went to get custom rims balanced and car aligned, couldnt be happier with the work performed! Staff is knowledgeable and extremely attentive. Will definitely be back. THANK YOU!!!

Br
Review №59

Gabby a the front desk is super helpful and cheery, she made my day. Great business!!

Be
Review №60

Quality Service Center provides exceptional service! They take the time to ensure your vehicle is receiving the necessary attention and not just what the computer says it needs for the miles. The staff is attentive to your concerns and they follows-up with you to ensure that any and all problems have been fixed.We drive the extra mile to get to Quality because Quality goes the extra mile to take care of my car!

Br
Review №61

I was attended to right away and left in great timing...

Mi
Review №62

2008 A4 Cabriolet 3.2L QUATTRO. Spoke with Dan the service manager. Within several seconds I felt assured that the vehicle was in good hands. He went thru line by line what repairs were needed for the vehicle. After dropping off vehicle I was called within a few hours with cost and time required for the repair. I was also emailed detailed descriptions and pictures. After picking up vehicle to take home and was like driving the car when it was new! Im so relieved that I found a service center that exceeds my expectation. Finding a good mechanic is difficult. No more worries on my end. All my vehicles will be serviced by QSC from here on in. Thanks Quality Service Center! Outstanding work and customer service.

Je
Review №63

Every visit since the first, staff has been very transparent with inspections, thorough, and yet never pushy with repairs or recommended maintenance. It has been a pleasure to do business with Keith and the crew at Quality Service Center.

Tr
Review №64

Trust, confidence, and going above and beyond are words that describe Quality Service. We have been taking our vehicles to QS for over 15 years. The team at QS provides great customer service and out standing work.

Jo
Review №65

Integrity, honesty and quality work is what this repair shop is all about! This is my Dads business, so I may be a bit biased, but I cant imagine taking my cars anywhere else in York, PA.If it werent for inspection reminders, Id be late every year getting my car inspected. They dont try to upsell you, but just give you a heads up that in the future, you might need to think about doing _______. Knowing what maintenance is coming up is SO helpful, and keeps my cars running well!

Br
Review №66

Great people and great service👍

Ro
Review №67

Keith and his crew have worked on my vehicles for over 20 years and I have never and a problem with any of the work they have performed. They are professional and reliable.

Ki
Review №68

Honest people to try to be as low and helpful in every way possible.

to
Review №69

Honest reliable service at a fair price.

Jo
Review №70

Spectacular service from a very friendly and helpful staff. This place is the new standard of what an auto service center should be.Theyre fast, knowledgeable, and genuinely love their customers. Theyre certainly worth every penny.

Wi
Review №71

This place is a rip-off they wanted to charge me $450 for new starter in an 03 Taurus well I bought the part and installed it by myself grand total of $115 and it only took half hour to install

Ma
Review №72

Had my work van inspected and an oil change this morning. They were very informative and helpful as this is the last day of January and brought in the Owner to help get my inspection done at last minute. Will recommend them to all my friends!!

El
Review №73

Detailed analysis of our issue. We were traveling and they for us in and were Fantastic.

pa
Review №74

Great people great experience. Highly Recommend!

Be
Review №75

Quality Service Centers staff is fantastic! They take the time to explain issues with your vehicle in terms I can understand. They are all about customer service! Highly recommend them!

Ch
Review №76

Professional service with accommodating staff. This is the auto repair center Ive been looking for. I know where Ill be going with any vehicle complications.

Is
Review №77

They did excellent work on my vehicle .Replace Driver door Cylinder lock.

Ri
Review №78

Good quality service for a reasonable price.

Ti
Review №79

Honest, thorough and willing to help in any way.Why would I go anywhere else?

An
Review №80

Kieth and his crew do great work! They were so helpful. We love going there!

Vi
Review №81

Immensely friendly staff. They know what they’re doing and they’re honest about fixing their mistakes if the job isn’t up to par, amazing service!

Bi
Review №82

Per usual, always a great experience. Very friendly and professional.

Hi
Review №83

Very professional!

Ho
Review №84

My husband and I have been taking our cars to Quality Service Center ever since we moved to York 8 years ago. We have never had less than excellent service! I would never take my car anywhere else.

Ry
Review №85

Great service and love the pictures you sent me of problems you found..

Gr
Review №86

You guys are awesome! Thank you for caring for our cars!👍👍

Pa
Review №87

The service is always done professionally and the communication throughout the process is above and beyond any other company we deal with.

Ku
Review №88

I appreciate the excellent service, fast turnaround and, above all, the honesty of the staff. I highly recommend Quality Service Center for all your vehicle repairs and maintenance.

Sh
Review №89

Dan was very informative as we had a electrical problem which is never an easy find but he kept me informed daily on the status of the vehicle and the progress that had been made.

Vi
Review №90

A good honest car fixer my daughter Use to call Keith fixie guy

Mi
Review №91

Quality is very professional and great to deal with.

Mi
Review №92

Family owned business that truly cares about your family and vehicles ! Highly recommend them !

a
Review №93

We drive 45 minutes to bring our vehicles to QSC because they have integrity, quality and great service!

Ca
Review №94

Always great service. Very professional.

Su
Review №95

Excellent service. Always friendly and helpful.

ca
Review №96

Found and fixed the problem ASAP. Great customer service.

Ja
Review №97

Took care of my emergency, like a pit stop!

Ch
Review №98

Good honest service from kind knowledgeable mechanics and staff

Di
Review №99

Great place for service!

Br
Review №100

Will not install a hitch unless you waste your money on their cheap quality hitches.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:28 S Oxford St, York, PA 17404, United States
  • Site:http://qualityservicecenter.com/
  • Phone:+1 717-792-0948
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Chevrolet dealer
  • Ford dealer
  • Honda dealer
  • Lexus dealer
  • Mechanic
  • Oil change service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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