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A.L.F. Floors
169 Shrewsbury St, Worcester, MA 01604, United States
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A.L.F. Floors

Comments
Se
Review №1

We recently had A.L.F install flooring for a kitchen/bath remodel. We could not be more pleased with the outcome. Bruce and Lisa were great to work with. They were upfront on expectations and cost, in fact, our work ended up costing less as it was less involved than initially thought . Bruce’s honesty with this shows how professional and honest his business operates. Skyler and his team did the install, they’re professional, work done with attention to detail and customer satisfaction. Overall, a great experience. Will definitely recommend A.L.F to anyone looking at flooring.

Le
Review №2

We used ALF to design my new kitchen in a 90 year old colonial. The stylist helped us with decisions about hardwood or tile in a kitchen, blending old wood with new wood from kitchen to dining room,and color of tile to help blend the down stairs decor. She actually suggested a bit more pop in the tile than the one we choose. Although gorgeous, I wish we had gone for more of the pop! Fantastic! Love being in the room and waking up to it drinking my coffee with the whole design. Jo Anne Rose

Bo
Review №3

To Whom it May Concern,I would like to inform you that I spoke with your female receptionist this afternoon with some questions about floor pricing. By the third time I had explained myself she was able to understand what information I was looking for. The information I was looking for was the labor cost per square foot to install a floating floor. I informed the lady that I was not looking for anyone to install the floor I was only looking for the labor cost so I could accurately bill my landlord.The length of the conversation we had over the phone was two minutes and 12 seconds long, I had to look back at my phone log to verify. The woman I spoke with was rude, disrespectful and anything but helpful. I could sense her frustration from the very beginning of the conversation largely due to her not understanding the information I was seeking. To abruptly end the conversation she informed me she did not have time for me due to the fact another customer was standing in front of her and then she hung up the phone on me.The actions of the woman you have chosen to represent your company is anything but friendly or efficient (taken from your website) and in my opinion deserves immediate attention. Before placing the phone call to your establishment I had already anticipated some hard feelings because I was not going to use your company to install the flooring. At no point during the conversation did she contemplate to herself that I am planning on buying a house in the next year and the amount of business that could have generated for your company. Furthermore one of the best marketing tools for a company is word of mouth. I guess in your case word of mouth may not be such a good thing. I can only imagine if she can treat me the way she did this afternoon then I am not the only one that has fallen victim to her horrible demeanor.

Me
Review №4

First time homebuyer and I was worried about picking out the right colors and textures. My friend and flooring guy said to go to ALF. I was so worried about price that I said we should get all white. Lisa was wonderful and helped me make some good color choices staying in my budget. ALF is the place to go!

ju
Review №5

Great design help from the knowledgeable staff partnered with a good quality installation at affordable prices!

Information
1 Photos
5 Comments
4.3 Rating
  • Address:169 Shrewsbury St, Worcester, MA 01604, United States
  • Site:http://alffloors.net/
  • Phone:+1 508-753-2415
Categories
  • Flooring store
  • Tile store
  • Carpet store
  • Tile contractor
  • Carpet installer
  • Flooring contractor
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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