Lindsey and Sean are awesome. Great customer service, nice inventory selection, wonderful deals. Will recommend to friends and family and definitely shop here again!
Needed to purchase a mattress set for my son who was moving to town from cross-country in early September. Was able to set up an appointment on-line ahead of time for day we were coming in. The owners followed-up on the email, got details on what we were looking for, and our appointment several times leading up to our arrival. The website was clear to use, and the owners were extremely helpful. They were able to quickly help us narrow down the best choices, confirmed the mattresses in stock, and answered all our questions at the clean, not fancy, and well-stocked store. Options and prices were very reasonable compared to other businesses we checked on-line. Payment and check out was quick, moving the mattress and box springs to our vehicle was efficient, and everything done in a half an hour. My son had a very comfortable bed to sleep on that night in his apartment. Enjoyable experience and great people to do business with.
Stumbled across BoxDrop on FB MP, So glad I did!!! Absolute pleasure to do business with, great prices, great inventory. Thanks again!!
BoxDrop Central Mass was so great in helping me with my couch purchase. I am a first time home owner and was looking for a sectional. They were incredibly amenable to my changes when my closing date was extended, and then I realized the size of the unit was too big based on measurements Id taken. They let me come back multiple times to help me find the best sectional for my space. I highly recommend Lindsey and Sean and couldnt be happier with my purchase with them.
Loved the inventory and Lindsey answered the questions and had recommendations based off what I was looking for and let me test out the couches until I found the perfect fit. Held on to the couch and met with the pickup guys the next day.Excellent service, prices, quality.
Sean and Lindsey were great to work with! Just two great people working hard and providing accommodating service. Prices were definitely reasonable & customer service is second to none! Highly recommend!
If I could give a higher rating I would! Sean and Lindsey are the best! The caring attitude they showed my wife and I were amazing. We felt zero pressure to buy, but once we saw the great selections of furniture and mattresses, along with the outstanding prices... we ended up furnishing our entire house. Their customer service and prices are unmatched. I highly recommend BoxDrop... I will forever make any future furniture and mattress purchases from them without hesitation.
The customer service was amazing, kind, sweet and so easy to talk to. We purchase a mattress and box spring, my husband had a great nights sleep, first time in quite a few months. So thank you so much Boxdrop. People, make an appointment and go see the place. Great products
Checked out BoxDrop to purchase two mattresses. Lindsay showed us all of the options available, in all different price points. She was wonderful to work with and insightful about picking out something that would suit us best. There was no pressure to buy. Even better - they delivered the next afternoon within the time frame she gave me. Great customer service, great variety of options and prices - I would highly recommend!
Sean and Lindsey were a pleasure to work with and found our perfect couch and love seat. Helped my fiancee and I make the decision on the perfect set after a long, overdue search. Amazing deal compared to other retailers. They both made the process extremely easy and fun. Very laid back. One visit and we had the perfect set. Delivery was a breeze and extremely accommodating. Thank you both for making it so easy!
I LOVE the Sapphire Sleep 10 Gel Memory Foam mattress that I just purchased here. For the first time in my life I have a luxury mattress but at the price of an ordinary and cheap one!!! I can feel the positive difference in my whole body already. Sean and Lindsey will make sure you get the mattress that meets all of your needs for comfort, support, and price point and I cant thank them enough!!
We heard about Sean and Lindseys business through friends, and we are so glad to have found them! Our appointment was this morning and we purchased a new mattress. Sean was very helpful, friendly, and knowledgeable. We were happy to support a small, local business and will definitely go back in the future.
Lindsey and Sean are incredibly helpful and make the experience not only super easy but also really personal and one-on-one, too. With the couch shortage we have been having a terrible time trying to find a couch for the last 3+ weeks before we move in June, and today I was so lucky to come across this outlet. Lindsey was so helpful that we were in and out within 10 minutes, already having made a decision and fallen in love with a couch! They have the perfect size inventory so its not overwhelming but there are still plenty of options, which I personally found super helpful as someone who gets easily overwhelmed by furniture shopping. Overall I highly recommend that anyone in the Worcester area who needs furniture goes here first to get their shopping done quickly and easily!
Lindsey and Sean were awesome to work with! They took the time to listen to exactly what I was looking for and showed me mattresses that suited my long list of demands. Having an appointment for a 1:1 consultation was so much less stressful than venturing into a sea of commission hungry vultures at some larger places Ive visited.I opted for a Sapphire Sleep Memory Foam which was over 2K less than online!!! Thank you for helping this Queen find her King (sized mattress!!)
Lindsey and Sean were awesome. We brought a twin mattress for the little one. Wish we had known about them and their outlet before we brought our bed for our new home. So much inventory at amazing prices. Would definitely recommend and will go back to get click and love seat. Keep up the good work Lindsey and Sean. Pleasure meeting yall!
Always a great experience with Sean and Lindsay! We bought our bed from them a few years ago and had to come back for a couch for our new home. Highly recommend!
Today I purchased a brand new bed and boxing spring, queen sized and great quality and paid under $700! I was thinking this experience was gonna be long and a lot to take in but Lindsey was amazing, she was very helpful and super nice and made the experience easy and fast! Thanks guys!
Sean and his family are AMAZING!! The quality of the products I purchased are top notch and my family couldn’t be happier. What I found even better then the product was the customer service I received from them. He truly cares for his clients and provides the most information when selecting a mattress, couch and anything else. He wasn’t trying to just “sell” me something, he made sure what I bought was right for me. You can’t find that anywhere, a true family feel. I strongly recommend him to anyone!!
Wonderful experience. Sean and Lindsey were so professional and Helpful. Cant beat their price. I am Happy 😊
So easy - no stress or pressure - just honest straight forward mattress purchase based on my budget and what type of firmness I was looking for - delivered the next day! Plan on going back for Living Room furniture shortly
Great experience and very good price you can find in central mass! We would go back for future shop
This was one of my best shopping experience ever! Very friendly service and no pressure of buying something I didnt want & most of all the prices were great! I will definitely shop here again & will recommend them to everyone I know!
I highly recommend boxdrop mattress! Lindsey was very helpful to my family an I. I’m very satisfied with my purchase an i am looking forward to sleeping In my new bed!
I love our new platform bed frames. They make the bedrooms so beautiful. Exactly what I was looking for. The new mattress and box spring is so comfortable. Lindsey and Sean were wonderful to work with and very accommodating. Highly recommend.
Nothing short of awesomeness. I made an appointment then received text to confirm from an actual person not a robot. When I got there I was met with smiles (I could tell under the masks) and friendly conversation. They listened to what I was looking for, helped narrow down the search, then gave me the best price in town. Hands down great experience. Thanks guys!!!!!
5 out of 5 stars, Lindsey and sean were very welcoming and helped us figure out what we want. 100% better place to go to compared to these big box stores, The prices can’t be beat.
My husband and I have been on the hunt for a adjustable king sz split for a some time, friends had recommended we try here! From the moment we walked through the door we were welcome by Sean and Lindsey, it’s beautiful, clean, and full of awesome buys! Happy to say they helped us get exactly what we wanted 😊
I got my sectional and mattress from here. If you dont like pushy salesmen, want good prices, quality furniture. Boxdrop mattress is the best place to go! Sean and Lindsey provide a simpler easy experience compared to all other furniture stores around.
We had an amazing experience! They were absolutely amazing to work with. Very responsive and had a great selection of couches at truly unbeatable prices. We were in and out within 20 minutes and back home enjoying our new sectional couch. I highly, highly recommend and will absolutely be going back for future furniture needs!
From the time we got in to the store till we got our two sofas delivered it was a friendly experience. No trouble or problems at all. Definitely would come again.
Good furniture but bad service. Bought a Bedframe Saturday, they told me it’d arrive Monday afternoon and it did. But to the wrong house and what was the point of having it delivered if they didn’t help me bring it inside. I honestly feel like I got SCAMMED, why wait 2 days for something I could’ve fit in my own car and set it up myself that same day I bought it.
Sean and Lindsey are wonderful!! This is the best experience that I have ever had shopping for a mattress. I have bought many mattresses at various big stores and sleep specialty shops, but this is by far the best customer service that I have ever received. Sean is so patient and informative. The selection was great and the pricing was even better!!! You can tell that both Sean and Lindsey care about their customers. I am happy to refer anyone to this business.
I came to buy a mattress and it was really easy! The seller was nice and helpful. I would definitely recommend this place!
Great products, prices and service ! Safe atmosphere and will work with you every step from making an appointment to listening to what you’re looking for to offering choices for you to chooses from. Small family owned business that goes the extra mile to help it’s customers.
I needed to buy a mattress for my son and I was surprised how fast and easy this process was. I was suprised how good these mattresses are. I come here again.
Great place to shop for home furniture sales personnel a friendly respectful and they try to help you meet your financial budget.
Thank you so much for the king set today!!! My family will love it. 👍
I love the 1:1 appointment. Sean and Lyndsey were personable and made our experience super easy and fun. Thank you!
Dealt with Lindsey and her husband Sean, they were easy to deal with and we got a great deal on a Mattress, we’ll be coming back for more furniture.
Great service, clean and organized store, great prices, great experience! We will definitely be back again...
Appt was easy to make, they were ready for us when we got there. Were available for questions, yet didnt pressure us to buy anything. Quick transaction and we got our couches the next day. Will definitely recommend to others!!
We had Great experience there... the owners were super helpful. We interacted with the lady owner and she was cooperative and patient. They have nice collection of mattresses. Though we went for only mattresses, their sofas also got my attention. From outside you can’t tell they such a huge stock inside. All the mattresses are in nice condition. Lastly, the price range Is definitely the most important reason you should visit the place for.
Just purchased a new king mattress! Always a great experience with Sean and Lindsey! Highly recommend :)
I had a great experience here! They were friendly and helpful and had the sectional and chair i was looking for. Delivery was convient and on time. The quality amd price were great as well. Will deff reccommend to family and friends!❤jessica m and family❤
Awesome place to buy mattress, pleasant experience will buy again when on market for another one . Lindsey and her husband are awesome .
My husband and I purchased a sofa from Sean & Lindsey at Boxdrop Mattress & Sofa. We not only love our new sofa, but will absolutely return when it’s time for a new mattress.The customer service we received was top notch, they both made sure to find us exactly what we were looking for. They truly went above and beyond for us. I highly recommend Boxdrop! Thanks Sean & Lindsey for all of your help!
The best and awesome customer service I have ever had.You guys rock👌🙏💯
Went to look at mattresses today, looked at a few different ones and bought a queen mattress, a full mattress, full size frame and 2 cooling mattress protectors for less than what we would have paid for just 1 mattress at a regular retail store! Great selection, great furniture, even better customer service! Going back for a living room set next! Sean and Lindsey are amazing, friendly and very helpful!
Arrived for a scheduled appointment. Was shown products meeting the criteria that I was looking for. Women helping me seemed distracted and always checking her phone and the door for people coming in. I asked a few questions about the products. She answered but very generally. Felt quite rushed to make a decision and leave. Purchased a mattress and was directed she would meet me at loading dock. Mattress was there but no salesperson. Loaded and left. I needed 2 more mattresses but for the $$ I will purchase online. Less hassle and same quality / cost.
Great place to buy furniture and beds from reasonable prices and friendly workers....
Very easy to make an appointment, see the variety of products and make a purchase. Prices were great & it was nice to not be “sold” something. I felt like they helped us buy what we wanted.
This place is terrific! Found a high quality mattress for a great price. They were super helpful! I will never shop at another furniture store again!
I bought a new bed set. This was my second time purchasing from them in the past 5 years, both times great experiences.During the Corona Pandemic, they were very hygienic and strictly followed all CDC protocols.Highly recommended for anyone looking for any type of furniture.Great deals at great prices!
Great deal, excellent customer service, quality furniture at unbeatable prices. Customer safety assured. I will definitely purchase from you again!
Sean has an impressive showroom! There were so many options and he was able to guide us to the perfect bed! I can’t wait to go back for a dining room set and new couches! Best prices and best service! Really fast delivery too! Go see Sean and Lindsay....you’ll be happy...... and wicked comfy!!
My friends and I had a great experience with Boxdrop as soon as we got through the door. I was greeted by Sean and Lindsey. They were both available for any questions I had, making it easy for me to browse and select the perfect sofa. The store is extremely spacious and clean so it was not hard to compare and contrast. I ended up purchasing a beautiful sofa recliner for an affordable price and was able to pick it up immediately the same day. The whole process was quick and easy. I would highly recommend going to see Sean and Lindsey for all your furniture needs!
This place is exceptional if youre in need of a mattress without having to break the bank. I was amazed at how quick and easy the whole process was. Made an appointment through their website, easy to find, showed up on time, and was graciously greeted by Sean. He showed us exactly what we were looking for and was out of there in less than an hour. I got a mattress, box spring, and frame, all for the price of just the mattress at a regular furniture store. I cant recommend this place enough. Sean is an exceptional salesman and youll be happy to buy from him. Ill definitely be coming back in the near future.
Purchased a reclining sofa back in December and have was pleased with the purchase from day 1. Given the current state of things, the sofa is getting A LOT of use and has been great. Employees were very helpful and not pushy as I didnt know exactly what I was looking for when I visited. They have a large selection and something for everybodys needs. Good people, good service, great value, and I will likely visit again soon.
My fiancé and I had a great experience once again with Box Drop! Sean was incredibly helpful and accommodating in helping us find our new mattress set. Sean provides service with a smile even through these difficult and unforeseen times and that is something we really appreciate. We will be back in a few short months once we buy our new home to check out the rest of the furniture selection. Thank you Sean, you have done it again going above and beyond for your clients.
If you are looking for great quality, tons of options, super friendly staff, and an overall great experience go see Sean and his family at Boxdrop in Worcester! The entire staff is super friendly and does not follow your every move or pressure you like you experience at other mattress and furniture stores. We love everything we bought and I have recommended all my friends and family to stop here first and it ends up being your last stop. I will be going back very soon to update more of my furniture. HIGHLY recommended!!
Bought an absolutely beautiful full motion reclining sofa today. From first message to leaving the loading dock, Sean was awesome. The whole experience was flawless. I cant recommend them enough. The selection they have in stock is incredible from mattresses, sofas, sectionals, loveseats and more. Dont wait. Make an appointment now and you wont be disappointed.
This outlet is a must! Exceptional prices and best of all, YOU DON’T NEED CREDIT! They have a great selections and helped me find my dream couch for my new house. I would definitely recommend stopping by and speaking to Lindsey. Out of 10, I’d give them an 11!
Great choices at this outlet were made very simple because of chill, no pressure environment. In and out with type of hybrid foam mattress we were looking for in 15 minutes!
Great experience and purchase! Very accommodating and helpful :) I will def be purchasing again!! HIGHLY recommend these guys!
Were glad we found this place. Sean and Lindsay are great. No pressure at all. We found the mattress that suits our needs and definitely coming back to get the adjustable frame. Highly recommended!
Went in to get a couch, ended up buying a couch and a new mattress. The prices are great and the owners are so nice and helpful! We will send our friends and family your way .... As soon as my husband ( Matt ) brought in the mattress he tested it and fell asleep lol .
Great experience! Shawn and Lindsay helped us find the exact bed we were looking for for our toddler! They presented multiple options and help guide us to finding one that will last for our girl! Thank you guys! We will definitely be back!
Sean was super nice and accommodating. I wasnt rushed or forced into a pricey purchase. Very nice selection and was very welcoming when I entered the building. I will definitely return for other purchases in the future! Thank you for all your help! 😁
This place is a must buy! I got a mattress for my son and a sectional for the living room. My wife loves them. A much better experience then Bobs. The owners make you feel like family and not just a customer.
Great quality mattresses and furniture that are well priced. Sean is incredibly helpful, definitely recommend to all my family and friends.
Finding BoxDrop was the best thing that could have happened to us! Amazing family friendly service that makes you want to keep going back! We have purchased a mattress and a sofa, love seat set and could not be happier! We have been telling everyone about this place.
Trent found us the perfect mattress as soon as we got to our appointment! He and the other woman there were very friendly and personable. We easily saved over $1000 on our king mattress and box spring set, and Trent was incredibly accommodating for delivery as well. Awesome business!
Man I dont know where to start. Sean, his wife and friend where so great to us. We are extremely happy with with the mattress and the customer service was outstanding!!! Highly recommended
I heard of this company from a family member and must admit I had set my expectations low. Previously to visiting I had shopped at Macy’s, Rotmans and Bernie & Phylls. I was pleasantly surprised when walking in that I was immediately met by a family that was eager to help us. The facility was clean and well stocked with various mattresses and sofas. It was by far the easiest furniture experience I have ever had! Lyndsey and Sean were so welcoming and friendly. The prices were way better than any of the other furniture stores. We were able to find what we were looking for in 5 minutes. I would highly recommend starting here when looking for a new mattress or sofa. Very impressed and will return in the future. Support small business!
Very happy with how personal the experience was buying from Sean and LindseyWe had to bring our children and they went out of the way to help keep them occupiedI was very impressed with Sean’s knowledge on beds and the differencesWould purchase again. Now to test out the new bed!
Loved working with Sean and his team very professional and responsive to all our needs. Service was exceptional and product was first class.Would highly recommend them as a source for your furniture needs.ThanksHappy Customer
I highly recommend mattress outlet of central mass! Excellent quality, service, and options. Buying a new mattress from mattress outlet of Central mass was a great decision. I love our new bed! It is extremely comfortable and was affordable for us. It’s also great that they offer delivery. Working with Sean made the process easy. He is extremely helpful, knowledgeable, and friendly. We had such a great experience that we also purchased a mattress as a gift.
Great selection of mattresses. We love our new mattress and have been sleeping sound. Owners are fantastic and helpful in the buying process. Great family owned business with the best prices around
My wife and I recently got to spend a night on the Natures Sleep Gold Mattress. It did not disappoint.We really appreciated the firmness of the mattress. My wife usually wakes up with mild back and neck pain but after our night on this mattress we had NONE! It was the perfect firmness that allowed each of us to get super comfortable without disrupting the others slumber. We havent awoken so rejuvenated in a long time.Working with Sean was refreshing as well. He really goes the extra mile for his customers, putting them first. Sean really takes the headaches out of everything! Thanks Sean!
Had a great experience purchasing a mattress here. Great quality and for great prices. Sean was super helpful and I’ll definitely be back again!
Super positive experience! Sean responded to my appointment request immediately, showed me a variety of mattresses, gave me the features and benefits of each and let me make my decision. No pressure and no sales pitch!!! I will continue to refer people to Boxdrop
Great customer service, very friendly and very knowledgeable on their products. Best deal around for the quality!! I recommend 100 %!
Great prices! Very satisfied and I highly recommend them for anyone looking for a mattress.
Great prices and friendly staff. Will definitely be furnishing more rooms using them! Recommended!
Great to deal with. Just bought our second mattress from them. Will be our first call for the next one. Great quality, great price, and love to help a local business!!!
Great place to find quality mattresses. There was no pressure and the prices are amazing. I highly recommend!!
I was fortunate enough to sleep a night on the Nature’s Sleep Crystal mattress. I was thoroughly impressed.As I laid on the bed I recognized that it was both soft and supportive. It felt as if I were laying on a pile of feathers, only with none of the allergies! It brought me back to laying on a freshly fallen blanket of snow making snow angles.This WILL be the next mattress I purchase. I rate it 10 out of 10.
Excellent prices, quality merchandise, one of my best buying experience! Helpful and very professional staff. Must see for yourself for the best prices around.
Great selection, fantastic prices, and the owner was extremely helpful. I strongly recommend anyone in the market head there for your new mattress. We will be buying all our mattresses from them going forward, you just can’t beat the overall package you get with them.
I decided to stop in after seeing and liking their Facebook page. I am SO HAPPY I stopped in. I have been needing to purchase a king memory foam mattress. I quickly found the mattress that I loved. And a new pillow that I am also in love with. #donttouchmypillowitsmineSean was so nice and helpful. He answered all of my questions and was patient with me. It was so nice to not feel pressured to buy or to buy the most expensive option.My mattress was delivered today and my dog will not leave it. Lol. I tried it out while reading and can’t wait to get a full nights sleep in it.The entire experience was great. I cannot recommend them enough. I’ll be back for my next purchase, a sofa!!
Polite, Respectful and no pressure to sell. Easy purchase, so sales pressure or pitches. Easy to pick up and easy to schedule. I would go here again before going to any of the Mattress stores.
My son upgraded to a larger bed. Sean came to the rescue and hooked us up with a VERY nice mattress for a super low cost. He delivered it in just a couple days! Super friendly guy and will go above and beyond to make sure your experience is excellent. I always recommend him when I get wind someone needs a mattress.
We just moved to Worcester from PA and I decided to google one more time mattress stores in the area. I saw Mattress outlet and first noticed all of the great reviews it had. Sean was amazing every step of the way! After going to three other stores Sean has the best prices in the area and I highly doubt you will find better. We told Sean what we liked, he pointed out what he had and ended buying a king memory foam mattress! If/when we buy another mattress we will be coming here again, 100%. If I could give 10 stars I would, my wife and I could not be happier with our purchase! Thanks again Sean!Bill & Lauren
This place was recommended by several of the women in a moms Facebook group. The owner is very personable and the prices for the mattresses are a fraction of what I found at the big name mattress stores. Even with shipping the cost still was half of what I would pay otherwise. Highly recommended.
Very pleasant shopping experience. The price are great. We love our new memory foam mattress.
Great customer service, very smooth, fast, and easy process!
Trent was awesome in helping select a mattress! Easy transaction and convenient delivery options.
Sean is the best! He helps you figure out whats the right bed for you not try to see how quickly he can make a sale. I was so impressed that I had my sister go see him too. Needless to say, this family now has their one and only mattress guy now!! Keep up the great work 😁
Awesome people, great service
Went there to figure out my options on a new queen size bed, they didnt roll their eyes when I told them Im mostly looking. They told me the difference between each mattress and helped me pick a great mattress and they explained how the payment plan worked and I couldnt be happier with my experience with them, thanks Trent and Sean!