I wanted to come here and tell you all about Heather at the Worcester CosmoProf store... This lady is wonderful, extremely helpful and accomadating. My order was accidentally cancelled for SameDayDelivery and she helped me fix it, checked her entire stock for all SKU numbers and put it aside for me so when I re-did my order online she was ready to pack it and send it for delivery. Heather also helped me verbally formulate because a couple toners i needed were not available, and wasnt annoyed with me one bit with my 4+ phone calls prior to placing the order. If she isnt a manager, she should be! Thanks girl!

Staff is very helpful and friendly. Love their p roducts

Ive always had a nice experience, shopping here. Ive been going to this location for years. Staff is welcoming and the manager is very pleasant!

Called ahead for my trinox developer. The employees are so helpful and friendly the girl I was dealing with was so sweetShe held the 4 bottles of trinox that I needed. Til I could get there. Its really never on the shelves. It so good .never any damage .I can turn the blacks hair pale blond on or off the scalp . With or without heat. Any color or highlighter, bleach .you get rid of their developer and use trinox instead. Works in 10 mins with a dryer for any color. Or if you prefer no dryer and time as if you were using the developer it came with. I never use a toner ever. No need for one . You do have to use heat to bring down very dark hair to a pale blond or any shade in between. Just keep watch on it and remove when you have reached the color your looking for. I bleach and perm my hair and in prefect shape and condition. Picture will be below. I cant tell you how wonderful this developer is . Its worth every penny. .

Just moved here from Maryland and everyone was very nice and helpful. Specifically at this location. Will be returning frequently 💕

This is the best store for beauty products

Great staff amd super clean store

Staff is always pleasant and helpful!

This is probably the worst cosmo prof iv been too, the woman are very unpleasant and unprofessional. When you walk in you do not feel welcomed, this one is right down the street from my house and i will drive all the way to auburn or west borough to avoid going here.

Everytime I arrive at this CosmoProf it seems my presence is unwelcomed. The staff makes me feel rushed and like Im an inconvenience to them. When I have tried to ask them questions their answers are uneducated and unprofessional.

They dont have much of a selection

The person attend is so rude no education no professional so bad experience never back need training all people work there

Its ok

Fabulous

Tolls of the trade