Fraud alert....be warned. Avoid this station for an inspection sticker. What a bunch of crooks. So blantantly dishonest. They will try to hold you hostage if you go for inspection sticker.The guy who inspected my car told me that my wiper blades would fail inspection and I needed new ones. To my shock, the wiper blades had been replaced less than a month ago. I ended up buying their unbranded low quality wiper blades that they were arm twisting me to buy for $25 just to avoid driving around with an R sticker. I insisted I wanted to keep the old wiper blades to get an opinion from my reliable trustworthy mechanic. My mechanic confirmed that the so called warn out wiper blades would pass inspection anywhere else other than this station.
I got so much to say and complain about this place but I rather just keep my cool..
Great service. Good price for oil change, and did my sticker too, with no appointment.
Full service, the men are always very respectful, friendly and very helpful.
Worst customer service! Owner unwilling to explain or communicate issue, if inspection fails. Gave me a fail, I found out from personal friend mechanic, based on fail report. It was a $4.00 fix!!! I was heated..I was quoted $80 to get it to pass inspection. I have NEVER had my car fail for $4. And feel so assaulted by a neighborhood company, I attempted to support during 2020. Will never return. Or recommend. Communication is key to referral business and life!
LSBP, you guys were really rude to me!
Been going there for 3-4 Yrs for MASS Auto Emission inspection. They have single bay for repairs/Inspection. I notice they take in their friends in out of line for Inspection and then start fixing minor issues for their cars, rather than failing their cars while 2-3 cars are waiting in line for MA inspection. I took my car and they failed it for stuck peanut in the seat belt buckle. After they drove out my car, I took a metal wire and pulled the junk out and belt worked fine. I had to wait again behind 3 cars for my turn to get the REject sticker replaced with new pass sticker. Not going back..
Very prompt, during a busy time of day.
Your mechanic said that I have some issues with my car, but for 25$ he will fix it, if not - it will not pass inspection. He did something during a 1 minute and said that it is all set. He didnt give me receipt for his job and said to pay only in cash. So, I paid for inspection with card and for his job in cash.I will never come back to this place!
Very good place to go. They’re bilingual and the inspection was very fast. Definitely will come every time i need to inspect my cars
Terrible customer service
Worker backed my vehicle out of garage and hit another vehicle, damaging my vehicle. Said they would fix it themselves but just covered damage with paint. Should have reported them to insurance company. The owner and staff did not want the incident reported as it would go against insurance costs. Did not share insurance info with me. I should have listened to my instincts.
Awesome service here. They helped to fix my car with confidence. Best prices. Would highly recommend!
Very helpful, friendly staff, two thumbs up
I came in for an inspection and was waiting for my turn. After 15 minutes a car shows up and tells the mechanic they are here for breaks. He then tells everyone waiting for inspection that inspection will be closed for the next 1 hour. When asked why? He did not have an answer. Its obvious he wanted to make more money from the break work then doing the inspections. The mechanic does not value the customers time or shows any kind of courtesy or basic customer service. I used to come here for inspections and break work in the past and would put up with the rudeness, but this was the last straw. Will never come here ever again. Avoid at all cost unless you want your time wasted.
Great little shop. I had my car inspected here. These guys are super fast. They also do repairs and oil changes. Keep up the great work!!
Awesome people . Ive taken my car to other places before and they take too long to get the line of cars down, here they waiste no time they get right to work and you are out in a decent time.👍
Go here if you want the best service!!!I did my brakes here... got a great deal. Highly recommend.
Went there for an inspection. Was told it wasnt going to pass. Nobody is ever happy to hear those words. However the owner offered to do repairs on my vehicle for a fee. Which I refused as I have my own mechanic. Who actually does all my repairs. After failing I brought my vehicle to my mechanic ( my dad) and not only did the owner put my van up on the lift the wrong way on the frame, he made a giant hole in the floor behind my driver side tire as well as undoing one of my sparkplugs. Unfortunately I thought I had to bring my vehicle back to the same place to be reinspected and when I got there the owner came out and asked if the whole behind driver side tire was fixed! As many people go there he conveniently remembered what n where there was an issue with my vehicle. Because he did it! I know theyve gotten real strict in ma as far as inspection goes. But I def wouldnt recommend anyone going to this place of business. Theyre only out for money especially if theyre deliberately causing damages in hopes of charging you for repairs.
Why do people leave bad reviews if there car fails inspection?? Its avious your car has problems… Be thankful that hes showing you these issues...Hes saving your life! Dont hesitate to go here. Great service. Best state inspection station anywhere!
I took my car for a state inspection. Great service! Everyone was helpful and quick! I highly recommend.
Went to get an inspection right at 8am. Place wasnt opened. Opened 25 minutes late. Eventually got inspection done, my car did not pass. When asked why my car did not pass, the mechanic did not elaborate on why my car failed, after I asked multiple times. This place is only looking to take your money. Dont waste your time here.
We work on all types of cars. We have the best brake prices in town. Open 6 days a week, Sundays by appointment only. Fastest State Inspections anywhere...
Love this place! The staff is very polite, responsible, honest and provide excellent customer service. :)
Just disrespectful and unprofessional
Quick service, pleasant gentleman working, and a very helpful MA State Inspection garage.
All the guys there are very helpful and friendly 🙏🏾
Fast, Courteous inspection
Im very happy with the service at this BP gas station, Ive had work done on my car there before, and I was extremely happy with the service, I found my new mechanic to do continuing buisness with.
Horrible. The mechanic is very rude, disrespectful, and racist. I hope the place gets shut down for not doing their job correctly and getting people into accidents. I strongly recommend going somewhere else.
Quick and efficient .Thanks for great service 👍🏽
Says there open 8am-6pm but they’re clearly not. Drove across town for an inspection and they’re closed. It’s 4pm. Who closes a business at 4pm?
Awesome place, been going there for my inspection stickers for years.
Owner is rude and incompetent. As soon as I pulled up you would think he would great me as a paying customer.. instead he’s sweeping leaves on the side. He tells me to get out of the vehicle so I do with my registration and cash in hand.. as the sign says.. so then I walk up to him he looks at me and tells me to leave the car running, I turn around and do so. Then I ask him if he wants the registration and cash.. he tells me to leave the registration in the car.. but while I’m doing all of this he’s annoyed by the fact that I’m asking him all these questions.. (which is why you should great your customers accordingly and explain what is expected). I end up asking him how long it will be, he replies “it could be 3-5 mins or 30mins to an hour”.. I leave to the store to buy a drink and when I return... (ready to pay) he hands me my key and says “your inspection has been revoked because you left without paying, so your car is parked on the side of the road.” He then says to me “You can get back in line if you like, and try this again.” I looked at him and grabbed my keys and explained that I asked him about the registration and cash.. of course he denied it then MIMICKED me... like a CHILD. I am so disappointed at what happened. This man is NOT business oriented and does not care about his customers at all. only in it for the money.. STAY AWAY.
Excellent Service... Super Fast Inspections...Went there for brake work, they did a great job. Thank you Lincoln Street BP !!
Very expensive and slow
Failed inspection for items that are perfectly fine- went there for inspection, one of my tires was unevenly worn out due to air leak which I did not notice in time, the man there did not say a word, after he pulled out my vehicle and gave me back the keys I saw the rejection sticker with FAILED: rearview mirror, seatbelts and tail lights -all fully functional!? My mechanic said they are all OK Passed after replacing the tires... You judge if this was proper!?!?
Do not get your car inspected they are a scam and they dont put up proper signage for cash only then refuse to even apologize when youve withdrawn the cash. The mechanic refused to idebtify himself. Want a call back and an apology
Apparently closes whenever he wants, regardless of what his sign says or what he tells his customers. Cusses out his possible guests, me and another while he closed 30 minutes early, because I dont want to work anymore today and itt not a perfect world. If reporting him somewhere would solve this, I would, since multiple times through his expletives he invited me to do so, even suggested I call the cops. If this guy hates working so much, I wouldnt let him touch my car.
Good spot, lotta zombies tho
Great in and out
Friendly guys. Great service
Amazing service!!! Very honest and polite.
They will play you like a fool
This place is a scam fail me for stop light and tail light that works fine and he put emissions I know he put that to try to get back at me cant wait for the reply and lies
Very good honest machanics on site
If there was a way that I could review without leaving any stars. That would be my first choice. Worst experience ever. Would highly not recommend the MA State Inspections here at Lincoln St BP.
Good car inspection station.
Best place for State Inspections & Repairs !!!
Fast
Excellent place to inspect the vehicle. Very good attention.
They inspect the car they tell me it is 35 dollars then when they give me the car it has the stiker R they tell me a rubber a light and the rearview mirror I ask him they ignored me chekie later and it was only the rubber that was somewhat worn out so they are lousy as a person they say things that nor are they to remove more money