The ladies at the front desk are always nice and helpful. AutoPro got my cars (2013 Halyundai Sonata) front brakes and rotors replaced same day i brought it in to have it diagnosed. they called me as soon as my car was done. which was nice not having to play telephone tag with a mechanic like at other shops ive been to. theyre always honest and straightforward with their services too!

I have been going to AutoPro for years and I dont intend to stop any time soon. They are fairly priced and very honest. I have a 2007 Scion tC so maintenance/repair is a semi-annual occurrence.Recently I had to have my exhaust and rear brake rotors replaced. I dropped off my car the night before the appointment. By mid-morning, they called to give me an estimate for the exhaust and to recommend waiting on the brake rotors until it was time to replace the pads as well. They explained that the exhaust estimate may come down because there was one part they were not sure needed replacement.I had them proceed with the exhaust replacement and it was ready for pick-up that same afternoon. They didnt end up needing to replace the extra part. I paid via credit card over the phone and picked up my car that evening. The next day, they called me to say they overcharged my card (the extra part was not deleted from the invoice) and needed to issue a refund. This type of honesty is why I will continue to be a loyal customer for all my auto repair needs.

Absolutely, positively, horrifically the worst-#!;_(( KEEP AWAY.TOOK CAR THERE. WAS TOLD DIAGNOSTIC FEE WAS 50 BUCKS. They neglected to tell me that along with the diagnostic fee that is have to pay 100. Per hour. So look to get a diagnosis I paid 552. $552. You got that? For a diagnosis band it doesnt end there. ====they refuse to put the diagnosis in writing.Imagine $ 552.00 for a diagnosis. The better business Bureau, my state rep, and the worcester police fraud dept are all researching. Ill keep you posted

I have been a customer since AutoPro opened in 1996. Ted & his staff does great repair work. I have never had a problem with any work that has been performed. Their prices are cheaper than what other mechanics & dealerships charge. Honest people that will not tell you something needs to be repaired when it doesnt. I highly recommend you try AutoPro today.

We have had our carsrepaired here for years. The service is great. They are always honest and timely.

I brought a long list of things the dealer said I urgently needed. . . Turns out I didnt need to worry about most of them... They checked my car & fixed what I needed.... A LOT cheaper than the dealer quotes too. Everyone was really nice too!

I can never say enough good things about AutoPro Import Repair! They provide professional, honest, cost-effective repairs. They take the time to recognize you as a person and not just another customer. It didnt matter if I was having a large job like my transmission fixed or just an oil change, the service and staff is incredible!

Great service all around! Staff is friendly and work Ive gotten done always comes out excellent! If youre looking for a backyard mechanic that uses cheap parts, this is not the place for you; but if youre looking for a Knowledgeable, experienced, and certified crew that stands by their craftsmanship at a fair price then you can call this home. Thanks Autopro!

Great service and great people! Honest advice. No shenanigans. All our vehicles have been going here for years.

Ive had work done here twice now. The first time was my entire engine, and then I went back again for a small repair. They have the friendliest people working the desk, their repairs are top quality, and prices are cheaper than what I heard elsewhere. A+

Great place. I started coming here a few years ago when I found out my mechanic sent my car here for a running problem. Now I go direct. Great People there!

I was looking for a reliable shop to replace my Audi S5s tires, rear brakes and rotors. Im very picky about where I get my car done and normally get them done at the dealership. I recently moved out here and had bad experience with the local Audi dealership so I decided to look for a different shop to get the work done.This shop allowed me to ship tires from TireRack and quoted me the price for rear brakes and rotors at a very good price. I was a little hesitant but it worked out really well. I did have to go back because they got the tire pressures wrong, but I think the technician was new, so thats okay, we all make mistakes.The two ladies in the front desk are super nice, answered all my questions when I called them for updates.Overall pretty happy with this place, will be back to get my tires rotated and balanced, thanks for the pleasant customer service.

Ted at AutoPro Import Repair did what he promised, at the price promised this summer. His service restored my car (05 Honda CRV) so I can drive it while I pay for the remainder of the loan. Also cant beat a $13 rental while repairs are made. My new mechanic. ❤

What more is there? I take a Subaru and BMW to Autopro. I have never had a complaint with them in over 10 years. Check the other reviews; we all say the same things.

Took my VW Passat 1.8t in for head gaskets, water pump and timing belt.aka a lot of work. Everytime I mention to a mechanic I have a vw they give me the nervous laugh and cant get me in for a few weeks. I get it, they are harder to work on than a chevy. Ted got me in the next day, and my passat that was running like garbage is now fun to drive again. It is important to me to have dealership quality mechanics without the dealership price. Ill definitely be using AutoPro from now on.PS. I saw some garbage 1 Star Review from a lady who never had any work done at AutoPro. If you see this review you should delete that 1 Star review and leave reviews to actual customers who use the service. I own a business and have had classless people that have never been a customer of mine leave 1 Star reviews to try to hurt my business. Classless. Google needs to do a better job of screening out BS reviews.Anyway 5 stars from me, a real customer who paid real money to have real work done.

Horrible service. I wouldnt want to be fooled by their nice attitude. They charged me out the ass for replacing a heat shield TWICE and i still have a loose heat shield...done with these guys.

So glad I found this place! Very nice people and very knowledgeable about Hondas, etc...

Rude employee, no sense of decorum. Was very disrespectful.Also regardless of whether we weren’t supposed to park there, we could have been potential customers. We both had cars. All cars need repairs. But the anger and disrespect directed at us over a simple misunderstanding seals my resolve to never spend my money at your business. It was not a personal call; we work for the state. But keep up that angry energy with random women ☺️

Ted is great. Point. Blank. Period.

Been using Ted for 20 years. An honest and excellent mechanic.

You can trust what they say needs to be done. Repair prices are fair too.

Honestly If I could leave 0 stars I would,My car has been to AutoPros 3 times in the past month, with no resolution to the issue.Went under 100 miles each time before the reoccurring issue came back.On the second trip, they noticed my valves were cracked and leaking oil which is odd, because the first time it went in they did work near the valves and did my oil, yet they didnt notice it.Avoid at all cos.

Great work and nice people

Crooks ! I got a $300 quote to change a tail light . I bought the tail light myself for $80 on Amazon and unscrewed three bolts and fixed it myself . It took me not even ten min to fix . Im NEVER going there again !

Everything usually in stock